What patients are saying
Overall rating
4.94
Average wait time
4.94
Bedside manner
4.93
“I am a nurse so I am very picky about who my providers are just in general. Happy to say that she is one of the best providers.”
Kody C.September 6, 2025Video visit
“Kellie was amazing! This was my first ever psych and video appt and she made the experience a positive one. She is very empathetic and knowledgeable with my situation. It felt like I was talking to a friend.”
Initials hiddenLess than 1 year agoVideo visit
About Kellie Norris
Focus areas
Anxiety
Depression
Psychiatric Medication Management
Attention-Deficit / Hyperactivity Disorder (ADHD)
Medication Management
Psychiatry Consultation
Bipolar Disorder
Medication Review
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleSexuality
StraightEthnicity
White
Languages spoken
English
Getting to know Kellie Norris
Kellie Norris, PMHNP-BC, is a board-certified Psychiatric-Mental Health Nurse Practitioner. She is dedicated to helping individuals achieve emotional balance, strengthen coping skills, and improve overall mental well-being through compassionate, evidence-based psychiatric care.
Kellie provides personalized treatment for PTSD, trauma-related conditions, anxiety, depression, ADHD, bipolar disorder, stress-related symptoms, and substance-use concerns. Her clinical style combines structure, clarity, and practical strategies developed through years of experience.
At Journey Psyche, Kellie offers medication management and psychiatric evaluation tailored to each patient’s needs, focusing on resilience, stability, and long-term wellness.
What should a new client know about working with you?
New clients can expect a provider who brings professionalism, accountability, and empathy to every appointment. With a military background, Kellie values direct communication, reliability, and a strong partnership with her patients.
Her goal is to create a safe, structured space where individuals feel heard, respected, and supported throughout their mental-health journey. She works collaboratively with each patient to identify goals, monitor progress, and adjust treatment plans as needed.
What is your typical process for working with clients?
Kellie begins with a comprehensive 60-minute psychiatric evaluation, reviewing symptoms, history, and goals to form an accurate clinical picture. From there, she develops a personalized treatment plan that may include:
* Evidence-based medication management
* Education on diagnosis and treatment options
* Structured follow-up visits to monitor progress
* Supportive guidance to improve functioning and quality of life
Follow-up appointments are typically 20–30 minutes, focusing on symptom review, medication adjustments, and ongoing stabilization.
Is this doctor in your insurance network?
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In-network insurances
Aetna
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Kellie accepts Aetna PPO, Cigna PPO, UnitedHealthcare PPO, and select Nevada-based plans. She does not provide therapy services and does not offer cash-only or sliding-scale appointments.
Visit Types:
* 60-minute psychiatric evaluation (new patients)
* 20–30 minute medication-management follow-ups
I
Education and background
Practice names
Hospital affiliations
- Banner Behavioral Health Hospital - Scottsdale
- Nevada Regional Medical Center
Board certifications
- American Nurses Credentialing Center
Education and training
- Uniformed Services University, Master's in Psychiatric and Mental Health Nursing
Awards and publications
- Loyal Patients Award Vitals 2023
- WebMD Preferred Provider
NPI number
1912218116
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.94
Bedside manner
4.93
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
77 reviews
Most relevant
She has an incredible ability to create a safe and judgment-free space where I can freely explore my thoughts and emotions.
More than 1 year agoDK
Wonderful provider. She made me feel comfortable and addressed my concerns. Will be seeing her again in two weeks.
August 26, 2024Jolynn L.Verified patientVideo visit
Kelli is kind and gentle , i greatly appreciated her allowing me to speak freely and give me solid feedback.
December 16, 2024Ryan C.Verified patientVideo visit
I scheduled an appointment but they were unavailable and I did not get help.
December 10, 2025Lori J.Verified patientVideo visit
She was super sweet and made me feel comfortable. Excited to start my mental health journey
More than 1 year agoGG
She was friendly and compassionate. She listened to my situation and was able to help.
More than 1 year agoGM
She was very perceptive of my needs and put me in a state of ease and comfort.
More than 1 year agoOG
Thrilled to find Kellie and continue working with her. Feel lucky.
More than 1 year agoKY
I am a nurse so I am very picky about who my providers are just in general. Happy to say that she is one of the best providers.
September 6, 2025Kody C.Verified patientVideo visit
Kellie was amazing! This was my first ever psych and video appt and she made the experience a positive one. She is very empathetic and knowledgeable with my situation. It felt like I was talking to a friend.
Less than 1 year agoInitials hiddenVideo visit
Great experience. I felt heard.
June 2, 2025Alicia L.Verified patientVideo visit
Kellie was so kind and wonderful to talk to. I was very nervous for my appointment and she put me at ease. I am so happy that I found someone that is knowledgeable and easy to talk to.
February 28, 2025Kelly M.Verified patientVideo visit
Very good and knowledgeable
February 6, 2025Kimbely G.Verified patientVideo visit
I look at Norris as my psychiatrist and counselor I enjoy speaking with her, she makes me feel comfortable to be open and honest . I trust her every decision!
February 5, 2025Kenisha W.Verified patientVideo visit
I felt heard and supported immediately. I feel like I found a therapist I could connect with, which makes it so much easier get my thoughts out.
September 5, 2024Initials hiddenVideo visit
I absolutely loved provider Kellie Norris, she was very caring and listened to my concerns all the way. I usually don't go outside my scope of providers but when I went to my PCP they basically told me "take your vitamins" and offered no solution or assessment. Kellie did an assessment on me and was able to prescribe me, and also diagnose me in the same appointment because she wanted to know so much more about me! I can tell she really cares about her patients and there was a solid form of communication, she educated me on medications and offered alternatives if I didn't want to take it. I highly recommend her!
August 27, 2024Vanessa F.Verified patientVideo visit
Amazing experience! I have ADHD Kellie did an assessment and diagnosed me in the same day where I was able to fill a new prescription.
More than 1 year agoHK
Really friendly and easy to talk to. If you can’t wrap your head around a concept that She is talking about, she makes sure to get you up to speed by re-explaining in a different way that makes sense to you. Very inclusive and wants to make sure you are informed about all patient care options. Her focus on patient-centered care is very apparent with his work… Will come back again and again!
More than 1 year agoYD
Kellie was spectacular! Kellie is the first psychiatry professional I have had that has effectively listened to my problems and concerns and made me comfortable. I HIGHLY recommend this Journey Psych.
More than 1 year agoGK
had my first visit with Kellie. It was a great experience. All my needs were met. She is not opinionated nor pushy, but a very understanding and caring person, and I got my medication that same day. I would recommend her.
More than 1 year agoGD
Kellie asked questions and actually listened to my answers. She seemed genuinely concerned about my well-being and was thorough in her explanations.
More than 1 year agoMK
First of all EXTREMELY the Staff correspondence very helpful. She was really patient while asking me questions as I tend to ramble here and there. was non-judgmental about anything, answered all my questions and concerns. I left the zoom session with a smile.
More than 1 year agoHC
She was very friendly, and this made me feel comfortable. Additionally, she appeared compassionate and understanding of my situation/medication needs. My only problem was with the computer application, so we completed the session via landline phone. No need to stress out over technical glitches. I am also impressed with her assistant who was very reachable, a trait not found very often these days. I will call to schedule my follow up appointment within the next week,.
More than 1 year agoWJ
I have had some traumatic experiences with healthcare providers in the past, so I was really nervous about my appointment. However, Kellie made me feel incredibly comfortable and welcomed. She listened attentively to my concerns and needs, which was both validating and reassuring. I left feeling safe and cared for, and I plan on seeing her again.
More than 1 year agoTK
Kellie really takes her time to get to know you and what’s going on in your life. she’s very easy going and is open minded to new ideas. I would and have recommended him to other people.
More than 1 year agoOG
I am incredibly grateful for Kellie expertise in mental health. Her insightful guidance has been instrumental in helping me navigate challenging times and find inner strength.
More than 1 year agoHT
Kellie is great. She knows medications inside and out. Very knowledgeable and she listens to your concerns. she is one of the best in his field. I’d book an appointment with him if you are looking for someone to get you on the right path to feeling good.
More than 1 year agoMM
Kellie became the first person I opened up to other than my former childhood therapist. She has made me feel incredibly comfortable and supported throughout our sessions. I was initially scared but after our initial session I felt incredibly comfortable sharing my emotions and experiences with her.
More than 1 year agoYD
Kellie is a great provider and I would recommend her to anyone dealing with anxiety. She is thorough with her assessment and listened to all of my concerns attentively. I felt included in the development of my treatment plane.
More than 1 year agoHK
Best provider I’ve dealt with in my decade and a half long mental health journey by far, very understanding and very knowledgeable. truly understands the place medication takes in the journey and isn’t pushing anything onto you or one dimensional like most psychiatrists in my experience. Really understands her place as your resource and is incredibly kind and patient. Couldn’t Recommend her more.
More than 1 year agoWJ
Kellie was great, you could tell she cared about how I was feeling. We spent almost an hour together, which is more than any other provider has done with me in the past. 10/10 recommend
More than 1 year agoTC
Kellie was absolutely a gem . She listened to all my concerns about my health and meticulously went through the labs so we could find a solution for my ongoing problem. I would highly recommend her and her office.
More than 1 year agoRD
She was awesome and listened to what I needed. she also asked if there are any questions or anything else she could help with after I expressed my questions. she wanted to make sure she answered everything I needed.
More than 1 year agoWO
As a new patient, Kellie and her staff, especially Patricia, were amazing! They listened to me with genuine concern and took the time to make sure I was satisfied with my treatment. Kellie insists on actually taking care of her patients, and she does a great job at it. I’m so happy I made the decision to see her and will continue to in the future! Thank you Kellie, for the care and the laughs!
More than 1 year agoKT
I was a little nervous about my appointment because it was virtual. Kellie is a good listener, she made me feel at ease, and is patient focused. She has a great bedside manner and is empathetic. I appreciated that she wanted to know what my goals were for our sessions.
More than 1 year agoFA
Kellie helped me feel like I wasn't alone in the way I was feeling. And that she heard me. That it was okay and that those feeling I was having were okay but wouldn't last forever. She listened and found a solution that worked for me.
More than 1 year agoMM
Kellie is a very knowledgeable provider. She is very smart and professional. I was so fearful to change doctors but was so happy I did. She is 100 times better than my last provider.
More than 1 year agoOG
Honestly, She is the bet psychiatrist I have seen. She takes her time to ensure that your questions are being answered and needs taken into consideration. She goes above and beyond for her patients. She is empathetic and empowering.
More than 1 year agoMM
I went to Kellie after my previous psychiatrist disappeared on me. Kellie was a great listener and very attentive. I'm clear on my treatment plan and fell confident moving forward.
More than 1 year agoGK
Working with Kellie has been amazing! She is real, direct, funny, empathetic, and down to earth all the while educating me on what's going on in my brain and body.
More than 1 year agoTL
Working with Kellie has been amazing! She is real, direct, funny, empathetic, and down to earth all the while educating me on what's going on in my brain and body.
More than 1 year agoGD
March 31, 2026Brooke G.Verified patientVideo visit
January 27, 2026Kimberly L.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
December 23, 2025Kieran D.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
October 8, 2025Katherine F.Verified patientVideo visit
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How soon can I make an appointment with Kellie Norris?
Generally, Kellie Norris has appointments available on Zocdoc within 1 week. You can see Kellie Norris's earliest availability on Zocdoc and make an appointment online.
Is Kellie Norris accepting new patients?
Kellie Norris generally accepts new patients on Zocdoc. You can see Kellie Norris's earliest availability on Zocdoc and schedule an appointment online.
Does Kellie Norris accept my insurance?
Choose your insurance plan to verify if Kellie Norris is in-network.
Can I make an appointment with Kellie Norris online?
Yes, you can make an appointment online with Kellie Norris using Zocdoc. It’s simple, secure, and free.
Which hospital is Kellie Norris affiliated with?
Kellie Norris is affiliated with Banner Behavioral Health Hospital - Scottsdale and Nevada Regional Medical Center.
What practice does Kellie Norris work with?
Which board certifications does Kellie Norris have?
Kellie Norris is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Kellie Norris?
Kellie Norris frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, and Psychiatry Consultation. You can see other visit reasons for Kellie Norris on their profile.
What languages does Kellie Norris speak?
Kellie Norris speaks English.
How do patients rate Kellie Norris in reviews?
77 patients have reviewed Kellie Norris. The overall rating for this doctor is 4.94/5. They have a 4.93/5 rating for bedside manner and a 4.94/5 rating for wait time. You can read individual reviews and ratings on their profile.