Book an Appointment
Qualifications and Experience
If you purchased your INDIVIDUAL insurance in 2014, PLEASE CHECK THE WEBSITE OF THE PLAN TO MAKE SURE I AM COVERED, Dr. Malak Shammas joined an established private practice group in July, 2008. A specialist in internal medicine,Dr. Shammas brings with her a wealth of community experience that will benefit private patients seeking excellence in healthcare management, preventative health care and wellness maintenance. Dr. Shammas sees each patient as a whole person, not merely an accumulation of symptoms. She spends quality time with each one, sharing the benefit of her clinical expertise and extensive medical knowledge, including nutrition. Dr. Shammas emphasizes disease prevention through vaccinations and routine screening exams.
Verified Patient Reviews
Dr. Shammas is just the best doctor. Love her!!
Dr. Shammas is so attentive and patient - Highly recommended!
Who knew going to the doctor could be so pleasurable? Dr. Shammas and all her staff are wonderfully pleasant and efficient. I'm thrilled to have found her on Yelp by the raves of other patients.
Dr. Shammas is one of the best primary doctors I have encountered. She is very thorough, mannerable, polite, and professional. I had an instant connection with Dr. Shammas
She was wonderful. Smart, warm, and super helpful. Had a course of treatment planned right away. The front desk was 100% transparent about insurance and money owed, and I only waited about 20 minutes—which isn't bad considering most doctors make you wait at least 30+ minutes. So relieved to find a good doctor I can count on.
This was my first appointment with Dr. Zacca-Shammas so we had to cover lots of past medical history. She was able to notate the answers on her device with ease, which limited the amount of time spent waiting for her to complete my history. The physical exam other tests that followed were quick and I was out of the office quickly.
I absolutely loved Dr. Shammas! She was compassionate and friendly, and definitely made an effort to make me feel comfortable. I will be back for sure.
I had to wait a bit, but then i was 10 minutes late so no big deal. Dr. Shammas was very personable and knowledgeable and i felt very comfortable talking to her. Her assistant Bobbie was very nice and helpful as well. i look forward to continuing with Dr. Shammas for my primary care needs.
She is really great, but the last two times I have been it has been over an hour wait... why make the appointment? If I showed up two hours late they would say i missed the appointment.
Great bedside manners, intelligent and easy to speak with. My favorite physician :)
Highly recommend Dr Shammas. First class, thorough and very well informed.
She was super nice and so friendly. I didn't have to wait at all. Definitely my new favorite doctor!
She was amazing! Ive been looking for an internal medince dr. for awhile now and shes exactly what i was looking for. Knowlegable, listens and patient.
The wait is so long at this office. Appointment was at 11AM, did not see the doctor until after noon. Front desk needs to do a better job of scheduling so patients aren't sitting in an empty office for over an hour.
Dr. Shammas is always professional, friendly, and punctual. I've been going to her for years, and am making sure that she takes my new insurance provider so I can continue to be a patient for many years to come!
Dr. Shammas is so great. Im new to LA and needed a new doctor, and she made me feel totally at ease. She was so patient and kind, i felt totally heard and at ease. The appointment was quick and effective and the staff was kind. Will recommend!
She was very welcoming and she creates a space of trust and comfortability that I can express my concerns.
Waited 45 mins to be seen
This place was great! Staff is friendly, appointment was right on time and the visit was professional and very helpful.
Dr. Shammas is amazing! She makes you feel at ease and comfortable at all times. Very knowledgeable and knows how to help you.
Excellent doctor. Felt very well attended to. Will go back again.
Very professional and a great doctor. I have already recommended a friend to see her.
So personable, thorough and attentive! Very glad I found her!
Dr. Shammas was fine. She was easy to talk to. But I waited for nearly 2 hours before seeing her. Over one hour in the waiting room. The remaining time in the patient room the remaining amount of time. No one came to say anything to me or try to reschedule the appointment for me. The receptionist told me they didn't see my appointment. But didn't bother to tell me the wait time would be long. Everyone was it's dragging on everything. I'm coming in from a long weeekend. So I want to give them a second chance. But also note parking costs $2/15 minutes. Up to $20.
She is the best!
Quick and pleasant
Excellent experience. Professional, courteous, and took plenty of time to ensure that all of my concerns were heard. Staff was friendly and very helpful.
Dr. Shammas is amazing. Always on time, always pleasant, and always super helpful.
Dr. Zacca-Shammas is very thorough, professional, patient, and down to earth. She took the time to answer all of my Qs and didn't rush through the visit. Provided me with some referrals I wasn't able to find on my own, and explained everything I needed thoroughly and then Some. She's lovely, and I'm so glad I found her!
Dr Shammas is a wonderful doctor, but the office is disorganized. I waited an hour to see her. When she finally came in, and I mentioned she was late, she didn't seem overly apologetic. She shrugged and said she didn't realize what time the appointment was. (There wasn't an emergency or any other real reason for the hour delay. I would still be frustrated, but it would be more palatable.) After the appointment I needed blood drawn. I was again left in the room sitting indefinitely waiting for a nurse. If I hadn't gone out to the office to check on things I would still be waiting. Apparently both nurses went to lunch. No one thought to tell me, or coordinate times for me to be get my blood drawn. They just left me in the waiting room and forgot about me. Coming to see the doctor in the middle of the work day is tough. There should be some urgency or common courtesy to the patients and respect for their time. In my practice, this would warrant firing. Dr. Shammas is a thoughtful doctor, but the wait (for what appears to be no good reason) and disorganization are major issues.
She's been my doctor for almost 7 years. She's the best.
Dr. Zacca-Shammas was lovely. She was very detailed in any explanation I asked for, and patient with questions.
As usual, she's the best, can't recommend her enough.
Very understanding and willing to address all of your concerns in a calm manner.
Dr. Shammas was amazing. I filled out some paperwork and she saw me right away. She was extremely attentive to my needs and asked me questions that pertained to my visit.
Dr. Shammas and her staff were all very sweet and accommodating. I'm looking forward to having her as my PCP.
Dr. Shammas was kind, patient and empathetic. She gently examined me, answered my questions, and gave me some good advice. I highly recommend this doctor.
She's great - really listens, asked a lot of relevant questions, was very kind. I had to wait a while in the waiting room and again in the exam room because their iPad system was down, but it was fine. Both Dr. Zacca-Shammas and the nurse were lovely.
Excellent care, asked great questions and really took the time.
Very Personable and willing to talk about preventative care, and any issues! great lady!
Dr. Shammas is wonderful! I'm happy I found her. She's everything I want in a Doctor!! Thanks zocdoc.
I scheduled my Friday morning appointment the evening before, as I'd gotten sick and had ear pain and wanted to see a doctor before flying out of town (I have bad ears and have burst an eardrum on a flight before). Friday morning, the office called and said they couldn't see me because of a scheduling mistake, but when I explained my situation, the receptionist said they would fit me in. I was seen quickly at the office, but no one acted rushed or inconvenienced at all. Additionally, Dr. Shammas was very attentive to my issue. I've had doctors disregard what I know about my body before, so I truly appreciated the fact that, even though I was a new patient, Dr. Shammas didn't act that way in the slightest. Will definitely recommend Dr. Shammas!
Dr. Shammas was amazing. Never rushed me, and asked very thorough questions. Great bedside manner and was genuine and kind in her demeanor. Also great with any follow up - called me right away! So glad I found her in LA!
Couldn't love a doctor more. Personifies everything you imagine in quality healthcare. Dr Malak puts the "care" in healthcare. Thank you!
Dr. Shammas is approachable, friendly and very patient.
Best dr I've been to. Caring and thorough.
Dr. Zacca-Shammas is wonderfully efficient and friendly. She is great about prescribing antibiotics only when they are needed, and is also wonderful about touching base via call or email when only a small follow-up is needed without having you set another appointment just to prescribe one minor additional medication. I have every confidence in her ability to recommend a test only when it is needed.
As usual Dr.. Shammas was very attentive, kind eager to know about my condition and above all she the best bedtime manners.
She was very helpful. Diagnosed what was wrong, put me on a plan to get it fixed, and all was well.
She listens and is very open to questions and concerns. Really liked her and plan to recommend her to others.
Dr. Shammas is very personable and has great bedside manner. She took time to listen to my concerns, and was detailed in addressing each issue. She gave great family planning advice, and gave great referrals to specialists in the area. As a healthcare professional, I was impressed by Dr. Shammas thoroughness and I am so happy to say I've finally found a PCP.
I felt extremely comfortable with the doctor and did not hold back anything when speaking with her. I am excited to have found my new PCP in in the LA area. I'll definitely be back!
Really amazing! Very professional!
Dr. Zacca-Shammas is extremely kind, and actually listened to any concerns I was having. I recently moved here and am very happy to have found a great doctor!
What a pleasant experience. Dr. Shammas is truly the best in Beverly Hills!!
So professional, super friendly, and very informative.
Fantastic personable Doctor, didn't rush the appt. made me feel entirely comfortable, I'm now a devotee
She's a good caring doctor. She's in network because she feels everyone deserves good healthcare. She's super busy because she's good :)
Very pleasant to the point it eased my anxiety. Very helpful & knowledgeable
She was very chill and very understanding--and even though i had a lot of questions she never seemed like she was trying to hurry the appointment up at all even though her office was very busy
No wait, amazing doctor and excellent nurse as well. I hate going to the doctor and this was a truly great experience.
Doctor Shama is amazing but her front desk staff are very rude.
Dr. Shammas is WONDERFUL! I never feel rushed, she explains things thoroughly and answers questions with patience. Her genuine concern for her patients shines through, and I couldn't be more grateful.
All of the reviews are true. She was absolutely delightful. She listened and didn't make me feel rushed. She was well informed and made suggestions. I have been looking for a doctor for a long time. So glad to have found her.
Very caring and intelligent, definitely glad I came
Pleasent Practice Dr. Shammas as going over there. I would most certainly recommend!!!
Friendly front staff, no wait time, Dr. Shammas was warm, thorough and took time to listen and answer all of my questions, and I received my lab results within 2 days of my appt. Such a great experience!!!
Dr. Shammas is the best. She takes her time making sure all your concerns are met. She is very nice and is always smiling. I recommend her to every one.
The receptionist was rude and kept losing my documents, which I sent in early to avoid a long wait time. They did not call my prescriptions into the pharmacy as promised, and would not prescribe me medicine recommended from my primary care doctor at home (I just moved to CA). Furthermore, they did not cross-check the medication they prescribed with what I am currently taking, and it led to severe complications. When I asked, they told me to "call my insurance and ask what they cover." Extremely unprofessional and a waste of money.
Professional doctor with ability to address range of issues. Helpful staff too, but could be a little more organized. I felt somewhat lost when I went my first time, but nothing too bad.
Her assistant is the biggest problem, she has no common courtesy and can't effectively communicate. Files get confused in the office and she treats patients extremely poorly. I needed a urine sample for a test and the woman not only put the wrong birthday, spelled my name incorrectly, but she actually had me use the wrong cup! There was a huge miscommunication between Dr. Shammas and her assistant. As for Dr. Shammas, I had to ask her to close the door when my appointment began, had to ask her to wait until I was done describing my symptoms. She clearly wants patients in and out and doesn't really care about their health or experience in the office. I had a B12 test done and they never called me with the results. I called them multiple times and there are so many doctors in one office that you can't ever actually reach a person. The other assistants for the other doctors aren't helpful either because they're so irritated with Shammas' assistant that they don't want anything to do with her patients. DO NOT GO HERE.
The office staff was friendly and officiant. The Doctor was lovely, calm, communicative and patient. I will be formally making her my primary Doctor.
The visit was okay but we were billed incorrectly and when we left a voicemail it was never returned and when we called again her receptionist wouldn't help
Ive been many times. Always a great experience.
Dr. Shammas and her staff are as friendly and welcoming as described by other ZocDoc patients, which is how I chose her. Their praise was right on the money. She processed all the info I threw at her, and had feedback and recommendations or reassurances for all of it. And, they're a one-stop shop so you don't have to go elsewhere for blood work, etc. She's very caring and friendly and fun. What a great doctor experience. And, they were very respectful of my time and needing to get out to an expiring parking meter in time.
Best doctor ever. I will recommend her to anybody. Definitely going back. So glad to have found her.
She was wonderful and kind, as was the front office staff. Very glad to have found them.
Dr. Shammas and everyone in the office is so sweet! She's always been kind and very helpful every time I've gone in. She even remembers to ask about the little, personal details, such as my new job or how I'm enjoying married life! If you're looking for a general physician with a specialization in internal medicine I highly recommend her!
I was greeted by the receptionist right away - she was super nice! They received my forms from ZocDoc, so I only had a few legal docs to sign. I was escorted to the exam room 3 minutes later and within 5 minutes Dr. Zacca-Shammas came to see me. She was extremely thorough with questions about my past and family history, took her time discussing my concerns, and answered all my questions. I was pleasantly surprised that they do blood work right right there, so no extra appointment had to be made. They filled my prescription right away and Dr. Zacca-Shammas was prompt in giving me my test results 2 days later over the phone. Overall, I am extremely pleased with Dr. Zacca-Shammas, her staff, and the office. Parking: There is valet parking in the building. It is cash only. I forgot to ask about validation, so I'm not sure if they offer that. There is also street parking all around.
While Dr. Zacca-Shammas is lovely her office staff is not so I am now needing to find another PCP.
There was a bit of chaos in the office because some of the nurses were running late - but nothing too crazy to turn me off from it. Everyone was very nice and friendly, not stuffy or uptight, etc. Felt very welcomed and everyone just very laid back. It was very easy to talk to Dr. Shammas, felt like she was informative with all of her information.
Everyone in the office is super friendly. It also helps that there is a close by parking deck that's free for two hours. I have a few friends that don't currently have primary doctor's so I will definitely recommend them to Dr. Shammas. Tip: They ask for your co-pay right away and I believe take every form of payment. :)
I love Dr. Shammas. I've been seeing her for 2 years now and she's always so lovely.
Dr. Shammas has a wonderful bedside manner. I previously saw a separate GP and specialist, and I'm so glad I sought out a third opinion when the others failed to offer a solution to my symptoms. She is thorough and her experience shines through. I'm so glad she was recommended to me.
Very thorough, did not rush me and took the time to get to know me and why I was visiting that day.
I typically do not write reviews but Dr. Zammas is fantastic! I've never had a doctor that spent time to really get to know me and my medical history. If you're looking for a new doctor, go see her.
Loved Dr. Shammas and the staff in the office. She was really friendly and Dr. Shammas was able to immediately diagnose something that another doctor had subjected me to several tests for only to incorrectly diagnose.
She was very kind, compassionate, empathetic, and gentle. She made me feel great and I would definitely recommend her to a friend.
Great Doc. Great staff. Fast communication
Always professional, even got me in early. Dr Shammas makes sure I understand what I need to do to feel better. The staff is kind and smiling, makes me feel very comfortable. Would recommend her to everyone, and she doesn't overbook her patients.
Great Dr. She made me feel very comfortable and was extremely efficient. Wait time once in the treatment room was a bit long but other than that I had as pleasant of a experience visiting the doctor as one could.
Dr. Shammas was awesome. Very personable, super nice, doesn't rush you in and out - just a really good doctor. :-)
She is one of the nicest doctors ever met, very understanding , caring .
My wait was due to a mix up, so don't take that into account when deciding on going to see Dr. Shammas. She's absolutely fabulous. She wants to create a genuine relationship with her patients and better help to create a wellness plan to keep you at your optimal self. I'd highly recommend her to everyone.
I love Dr. Shammas! She is so incredibly sweet and takes the time to listen and answer all of my paranoid questions.
Dr. Shammas was incredibly pleasant and professional, very easy to talk to and the best physician I have seen since moving to the USA 2 years ago. My only set back is that I was told I would be getting some cream and I never received it. Not the end of the world though. I was very nervous before my visit and overall was very happy. I would absolutely recommend this Doctor and the office to anyone.
She's the absolute best! A consummate professional.
Dr. Shammas was so lovely and made me feel really comfortable.
Very friendly and comfortable environment. Great doctor who I felt had genuine care for me although she had just met me. Great experience. I would highly recommend.
I had a last moment appointment as I was sick and needed a note for work. I booked it through the app that same morning. It showed it was available, and then she called saying it was not. However she was able to squeeze me if I came right away. Advised me on parking. Attentive and pleasant. I liked her. The only thing was strange as I felt coughs up in some strange situation as the front desk let me in to the office and then she was like: who let you in and I had to point finger, it was kind of uncomfortable really: I did not do any wrong and they were quite polite, so I felt uncomfortable putting anyone on the spot.
Great! I had a last minute issue and she was able to squeezed me in for a visit. She took her time explaining me everything. I highly recommend her.
I had a great visit with the doctor. She was very attentive to what I had to say. Great bedside manner.
The doctor was great. Very attentive, knowledgeable, and caring. She took the time to listen and understand my condition and come up with a course of treatment. I was not as impressed with the check in process. It seemed that the people at the front desk are all very busy and stressed and gave the impression that they didn't have time for me.
Excellent doctor! Did not rush me.
A very respectable, knowledgeable and caring doctor.
I had a really nice time meeting Dr. Shammas. At first I was a little concerned because I am VERY picky about the bedside manner of doctors. After reading excellent reviews I was pretty sure she would be a good fit and she was indeed. Dr. Shammas was very precise and she asked all of the right questions to help me. She reviewed my previous medications and helped to get me on new ones that would work better. I was also concerned about the reviews of her staff but I didn't seem to have an issue with them. I found them to be perfectly friendly and were extremely helpful.
Fantastic doctor, very helpful.
Incredible. Made me feel so comfortable. Was incredibly thorough and trustworthy. I'd recommend her to anyone.
I got caught up at work and was running super late and she was still able to see me as soon as I walked in. Great experience.
Very nice and friendly.
The visit with the doctor was great. She was very friendly and made you feel right at ease. The only thing that I did not love was the front office. When I walked in there were 2 people at the desk and no one said anything. A lady brought me my paperwork and when I went to bring it back to the desk they would not take it and said someone would grab it... it was very strange.
She is very personable. Down to earth.
Dr. Shammas is a great doctor. In and out but always very nice!
She is the best GP I have ever had as an adult. Very attentive. Spends time. Makes me feel like I am being cared for. Not rushed
Dr. Shammas is the kind of doctor that will listen to what you say, she is prioritizing giving good care over seeing 100 patients a day. She is great.
Dr. Shammas is great- she made me feel really comfortable. Her staff, however, isn't so great. The receptionists were rather unfriendly on my visit, and have been rude over the phone as well. They were annoyed that I asked about parking directions and instead of answering my questions, basically told me I should look it up myself. The discrepancy between Dr. Shammas's service and that of her staff is unfortunate- I am considering switching doctors because of this.
I booked an appointment last minute and she squeezed me in. She and her assistant were truly wonderful. I have finally found my doctor in LA and now my husband is going to go to her too. Beautiful lady.
Mine and my fiancés primary care. She and Loreanna are the absolute best.
She greeted me with a beautiful smile... That made me feel very comfortable. She was very thorough with my medical information , making sure she received all of my medical history.
I was recommended to Dr. Shammas by a friend and was not disappointed. There was no wait, she took her time to ask and answer questions, was comprehensive and just overall nice person. I was definitely recommend her to friends and family!
She's JUST the sweetest. I feel very comfortable around her, and I'm pleased to make her my general doctor.
She is amazing. I have referred several friends to her. We all love her!
As usual, awesome!
She is the nicest doctor ever!
Dr. Shammas was really nice. She has great bed -side manner and listened to all of my concerns. She also followed up to see how I was doing. I would definitely recommend her!
Dr. Zacca-Shammas made me feel at ease addressing a sensitive health topic. Her exam was thorough and I left feeling like I'd made progress in my recovery. She also recommended some other practitioners covered by my insurance for further exams. I went in with my 6-month-old baby and the doctor and her staff made sure we were both comfortable.
Dr. Shammas makes you feel so comfortable. She has the best bed side manner of any new physician I have seen. I went through 4 primary care doctors before I finally found the right fit for me and my fiance.
Very personable, great bedside manner. Dr.Zacca-Shammas clearly has a passion for what she does. She answers every question with patience. Highly recommend!
Great follow up.
I was greeted with smiling faces and professionalism from the front desk, to the exam room and beyond. I enjoyed my visit, Dr Shammas made me feel very comfortable and showed that she is a 24 hour dr, not just 9-5
Everyone was super friendly and Dr Shammas was very knowledgable. She didn't run a bunch of unnecessary tests but was able to diagnose right away. The front desk staff was so friendly! I love that it's mostly women as well. Made me feel at ease.
Dr.Shammas was the most personable and caring general practitioner that I have seen in years. I definitely will go back to see her again!
She was very attentive to my needs and problems. Good Doctor
Dr Shammas, is the consummate professional. She's knowledgable, and is patient, when imparting information onto you. The staff is very friendly, and welcoming. I would highly recommend this practice, to anyone looking for a new Physician in the area.
She was very thorough, sweet and gentle. She will become my new GP !
Dr. Zacca-Shammas was very nice, and made me feel comfortable in her office. I also did not have to wait much, which is the usual case for me at other offices.
She s awesome! Smart, charming and took time to listen and consult!
She was wonderful. I really felt she listened to me & treated me with compassion. I will absolutely see her again.
Doctor Shammas was great even though she was running late she excused herself and was able to focus on my needs as patient. However, staff at this doctor office are rude, and dishonest. Especially with their use of Zocdoc. I originally attempted to make an appt. through zodoc and then I received a notice that the office reschedule my appt. to different day and time without even consulting with me .....by the time I saw this and 3 missed calls by the office and by the time I realized what was going on they had canceled my appt. and never notified me prior to canceling. I was notified through zocdoc. I then tried to schedule an appt using Zocdoc again and the same thing happen and this time staff said that zocdoc was just for new patients and did not reflect accurate scheduling (however, they provide option of new and returning patient option on zocdoc) so, they could not give me the appt I scheduled through zocdoc and offered other days and time. I then questioned why they provide zocdoc option for patients if it's not properly used and making it bait and catch type of scam. The office staff then laughed at me and accused me of arguing because of my valid questions they obviously did not want admit to. I was then told these are your options you can choose but if it doesn't suit you can go online and cancel your appt.....when they were the ones who were inconvenienced by my appt scheduled and they didn't want be the ones penalized for it through zocdoc. I think that is the only effort in why they made the attempt to contact me about scheduling conflict they had since they don't use zocdoc properly. I am never going back to this doctor office, which reflect no real genuine care towards their patients.... certainly not enough to be fair to their patients and really show some form of care for their well being and health. It is evident to me this office staff really lacks overall professionalism which is not doctors fault but I would really advice the doctor to rehire their staff and who she allows to care for their patients and give equal care as she wants her patients to feel when they walk out of her office.... As I will never go back to the office again.......
Dr. Shammas was so very pleasant, it felt as though I was visiting a friend versus dealing with health issues. I would certainly recommend Dr. Shammas to anyone in need of her services.
I would highly recommend Dr. Shammas. She took her time with me and picked up on important things I hadn't even yet mentioned. She seems to be very invested in her patients, which can be hard to find with such busy doctors these days.
Great bedside manners. Listened, felt like she cared & wasn't rushed. Will definitely go back.
I couldn't be happier with Dr. Shammas, she's beyond amazing!
Loved her! She took her time with me. Very caring and thorough!
Excellent, really cares.
Wonderful, wonderful doctor who genuinely cares about her patients.
She was friendly and personable. Appreciated it.
I had a great visit. Doctor Zacca-Shammas was kind, compassionate, knowledgable and thorough. I highly reccomend her.
I was very pleased with Dr. Shammas... The only downfall I would say would be the wait time and I also had to wait awhile after the doctor saw me to get an EKG and blood test. Thought it was going to be a minute or two before the nurse came in but took 20-30 minutes in between because they were short-staffed that day and a little unorganized. Overall I was still pleased and liked Dr. Shammas.
she is a very busy doctor..the office seemed a bit overwhelmed!
Dr. Shammas is wonderful. I recommended her to a ton of my coworkers when I was still working in Beverly Hills. I was heartbroken when I moved to San Francisco and had to find a new doctor! Her bedside manner was fantastic, I always felt like she genuinely cared about my overall well-being (in health and in life!). Her patients are lucky to have her :)
Dr. Shammas was excellent. She was very thorough and I felt very comfortable. Will definitely be keeping her as my primary care doctor.
Been looking for a new doctor since moving to LA and I found Dr. Shammas on ZocDoc. I read her rave reviews and figured I would give her a try. She was AMAZING!! So happy I found her and that she was on ZocDoc.
She took the time to get to know me. Dr. Shammas made me feel very comfortable and cared about my overall health. Would recommend her to anyone.
I had a wonderful experience! Highly recommend.
Dr. Shammas was great! Very personable and knowledgeable. She took her time with me and was very patient listening to my questions.
She was very caring
Don't hesitate she is the best
Very thorough, lovely manner. I felt I was in safe hands!
Shocking that they refuse to answer any questions about pricing until after the check up has been completed! I think its more about the money than about ensuring their patients good health! Would not recommend this office at all! Total rip-off!
She made me feel comfortable. That's the most important thing. Especially haven't being to the doctor in 9 years.
Dr. Shammas is fantastic! I showed up about 30 minutes prior to my appointment. I was a first time patient so I assumed I needed to fill out some paperwork. The staff had me sign in and immediately took me back to a room with my paperwork. Dr. Shammas showed up before I was finished filling out the paperwork. She was extremely professional and friendly. Should anything else come up I will definitely be going back to her.
Dr. Shammas was absolutely wonderful! I was in need of a PCP since I just moved here, and she was so kind, attentive, knowledgable & compassionate. She made me feel so comfortable & I would highly recommend her!
Dr. Shammas is always great! She takes the time to listen to my issues and instead of rushing through the appointment, she is attentive and responsive to my concerns.
Loved it. Felt very comfortable and she gave me some great suggestions / recommendations.
Very professional and friendly and spent a lot of time with you. This was my first visit with the Dr and I felt like she really was invested in getting to know my history and problems.
Dr. Zacca-Shammas is very professional, her office space and staff were too.
As a first-time patient, I found Dr. Shammas to be very through and accomodating. The wait time was extremely minimal. She reviewed my family medical history in detail, something I greatly appreciated. I will continue to see her as my primary doctor and would recommend her to others.
She was excellent, informative, honest and comforting! Highly recommended!
Office seemed very organized, the doctor herself was charming and thorough. I was impressed and pleased.
Excellent doctor! Never have I been more pleased at a doctor's appointment than I was today. Dr Zacca-Shammas is extremely personable and thorough. I highly recommend her
Dr. Shammas was absolutely amazing. I am typically terrified of visiting any doctor, but she instantly brought my anxiety down upon meeting her. She's kind, compassionate, and really cares about your well-being. For anybody that has a fear of visiting doctors like I do, I HIGHLY recommend Dr. Shammas.
Thorough and knowledgeable - really glad I found Dr. Zacca-Shammas!
Very intelligent and caring doctor. Glad to find her here in LA. 2-hour free parking on Beverly.
Dr. Shammas was great! She was very attentive and asked many questions regarding my medical history. She and I shared a little humor and she made me feel welcomed. She will definitely be my PCP going forward.
This doctor is such a lovely person! I would recommend her not only for Arabic speakers but also for every one.
I have had a difficult time finding a Dr. that I like since moving to LA, but Dr. Shammas was amazing- so nice and sweet. She gave me her full attention, did not rush our appointment, and really seemed to care about what I was telling her. Definitely go to Dr. Shammas.
Very nice reception. Completely satisfied. Competent and professional. Thanks!
Dr. Shammas is great. The office is a little fast paced and crazy and when you call in, it feels a bit impersonal, but I like Dr. Shammas when ive interacted with her.
I thought she was amazing. I really trust her.
Dr. Shammas was great. I love that they offer early appointments and I can go here for all my needs at once!
Dr.Shammas was wonderful, I would highly recommend her. Knowing I was sick she got me in that day, even though she was very busy. There was literally no wait time, and the entire appointment was less than an hour. She was kind, easy to talk to, and thorough in her explanations. I'll definitely go back should I need to!
Dr. Shammas was great. Very thorough with a terrific bedside manner. I am going to get my husband to see her right away!
Fantastic physician! A doctor's doctor.
The best doctor I've ever seen. Her staff was lovely, and she spent a full hour with me, really taking the time to get to know me and my medical history. I trusted her immediately, and felt like she really cared about me.
She is considerate, professional, and extremely attentive. I felt at ease and that all bases had been covered. Highly recommend.
The worst experience I have ever encountered. Disorganized and simply a bunch of thieves. Do yourself a favor and find a reputable doctor. Don't waist your time at this office.
I love Dr. Shammas and I am saddened to give her a negative review but her office assistant is incredibly unprofessional and beyond rude. My wife had a similar experience with her. I've literally never dealt with someone who was so nasty and difficult. I was trying to set an appointment and she admitted that the zocdoc calendar was wrong because she hadn't updated it (to their credit, I alerted zocdoc to this via email and they called me back in 15 minutes and were great). She ran a bunch of times by me fast and when I asked her to repeat one of the times, she said, "I already told you." Unbelievable! Dr. Shammas I hope you read these reviews because you need to know that your assistant who answers your phone and handles your scheduling is costing you business. I guarantee my wife and I aren't the only ones who have had this experience. You're too good a doctor to be represented by someone so bad.
Found my new doctor! She's great, personable, sincere, good bed-side manner. Parking (being in the middle of BH) was a little insane and the doctors office is shared with about 6 other doctors. Didn't seem in a rush like other doctors, but genuinely interested in my well being. Highly recommended!!
A really professional visit.
I really liked Dr. Shammas, she was very nice and seemed interested in my problems. I just had a small billing issue which has since been resolved. I will definitely return.
Excellent Doctor who takes the time to listen to her patients. Also has a wide network of trusted associates to whom she can refer you to for specialties.
I have nothing but wonderful things to say about Dr. Shammas. She's always so considerate and so thorough.
As always, it was a pleasure to visit Dr. Shammas. She is intelligent and caring, doesn't make you wait, listens carefully, and makes reasonable recommendations.
Dr Zacca-Shammas was great! Kind, knowledgeable and took the time to go over everything. A very pleasant experience overall.
The doctor was running late, but she was very nice. The reception situation is very unprofessional and unorganized. You can only speak to one individual about this doctor. She is never there to take your calls and getting my prescription refilled was a disaster.The reason I am writing a review a year later is because I just received a phone call from the doctor's office. The receptionist abruptly says that she got an email from the doctor saying, "you need to come in for a doctor's appointment or else she will not renew your prescription in the future, so you must come in or else you can just go to another physician." I was surprised by this. I asked when was my last visit because my insurance only covers yearly exams. The receptionist got really defensive and starting reading me my personal info. I asked again, when was my last visit. She said 9/17/2013. Ok, I thought, that makes sense, I should make another appointment since it has been a year, but at this point I was so upset with how unprofessional this was conducted, I said goodbye, hung up the phone, and made an appointment with another physician.
She is great !!! I loved her.
Hate going to the doctor, but this was a very pleasant experience. Only had to wait maybe 5 minutes after I filled out the intake forms. Office is nice and clean and the front desk staff are efficient and so nice. Dr. Shammas is very professional and yet friendly and knows how to make a personal connection with you.
Dr. Shammas was great! My appointment was at 1:00pm and I was in the room by 1:03 (not kidding)! Dr. Shammas was so patient, understanding and took the time to listen to my concerns. I am looking forward to seeing Dr. Shammas again soon.
Great bedside manner, answered all my questions, very warm and thorough! Great staff, excellent doctor!
Dr Shamas is very caring and thorough. I felt like she really listened I'd recommend her to anyone looking for a great doctor.
She is one of the best and most thorough doctors I've seen. She really took her time getting to know me and my health... and you could tell that she cared and listened to all of my concerns. I saw Dr. Shammas at a time when my health was going downhill - I was sick for over a month with no end in sight. Dr. Shammas was able to prescribe to me the right medication and recommended me to see another excellent doctor who she used to work with. Today, I feel healthier than ever thanks to the Dr. Also her staff is very personable and responsive. I always enjoy my visits to her office.
Dr Shammas herself was great, but the office procedures leave much to be desired. My insurance covers this doctor, but they insisted I pay full amount instead of co-pay and reimburse later. Now insurance has processed and I'm chasing down the office employee to refund my payment.
I had a great experience with Dr. Shammas. Most doctors barely look at you and try to get in and out of the room as quickly as possible but Dr. Shammas took her time, asked me questions about my medical history and took a genuine interest in me and my health. She has a great bedside manner and is very friendly. The one negative thing about my experience concerns the front desk staff at the office. There were three people sitting at the front desk and as a new patient I had a stack of paperwork with me to turn in but none of them even acknowledged me. I stood directly in front of them, staring at them without even a glance in my direction until I said something to them and they called over Dr. Shammas' assistant who was very nice and helpful. Blatant rudeness like that doesn't make the best first impression.
Dr. Shammas was amazing. She listened very carefully to everything I had to say. She took her time in my consultation so I didn't feel rushed whatsoever. My health was definitely the primary focus. I am very happy to have found my primary care doctor.
Dr Shammas was great , she took her time to get know me and my family history and then I got an exam and blood work. Her assistant Lorreana, was also amazingly sweet. I also, saw that she did Botox, So I asked her and she did it right then. I waited a week and the results are amazing! She has a very light touch and I barely felt the needle, and she did a very natural job! I found a great physician who will do both my physicals and now my cosmetic!!
I had a great experience with Dr. Zacca-Shammas. She took to the time to listen to my concerns and answer my questions. She was great about offering recommendations for referrals that would suit my needs.
Dr. Shammas was everything her reviews say & more!! I am recommending her to everyone I know.
Great doctor! Took the time to ask about my complete history and was not in a rush. I felt very comfortable. Highly recommended.
Fantastic experience with Dr. Shammas. Excellent bedside manner and you could tell she was very knowledgeable.
The front desk receptionists: Much to be desired--not friendly, barely acknowledge patients as them come in (a brief "Hello" or "good afternoon" would suffice)--one was texting on her smartphone and I got the sense they simply would ignore you if you didn't stand directly in ftont of them and stare. Dr. Shammas' individual assistant; however, was a completely different story--she was friendly, cordial, welcming, and caring. Dr. Shammas was also pleasant and very efficient in processing in-take/paperwork and made a great personal face-to-face connection. Dr. Shammas was very focused, considerate, and ultimately a great listener during my visit (something rare these days in a time where doctors sometimes book crowded schedules, hurriedly write prescriptions, and rush you out the door). Dr. Shammas was superbly thorough in taking account all of my symptoms to determine the cause of my illness (without performing a culture/test). She was outstanding! Parking is tricky though--there are a few metered parking spots on nearby streets, but only for 1 hour max.
My experience with Dr. Shammas was excellent. She listened to my concerns and genuinely seemed to care about me. The office staff was pleasant and helpful. I am happy I found a new doctor since moving to LA. She is awesome!
Dr. Shammas was awesome! She was very caring and spent long enough time with me to go over my medical history and such. She's unlike any other doctors I've seen who spends 5 minutes in the room and leaves right away. I'd definitely go back to her!
One of the best experiences that I have had at a Doctor's appointment. Dr Shammas is extremely knowledgable and has a wonderful bedside manner......sweet and a true professional. Her assistant Loreanna is a perfect compliment as well.
She was fantastic. Really listened to me, never made me feel rushed, and I even had to call her later for a medication switch, she took care of it immediately! I will definitely be back.
Love Dr. Shammas and her staff! Everyone is so nice and helpful! I highly recommend!
This was my first visit. She is absolutely wonderful - very thorough and great bedside manner. Looking forward to having her as my doctor for the future.
Excellent physician - very caring and listens to all concerns. Also able to squeeze in same-day for a follow-up issue, which was very appreciated.
She's a wonderful doctor and would definitely recommend to anyone looking for a primary care doctor! I would without a doubt see her again!
Had my appointment this morning with Dr. Shammas who was exactly how others described her. Prompt, professional, thoughtful, personable, not rushed, etc. Her assistant Loreanna was also impressive. I am optimistic that Dr. Shammas will be a great primary doctor for me for many years to come. So far so good.
Dr. Shammas has been my primary doc for over a year. She's excellent, and so is her staff,
She was amazing! Highly recommend!
Dr Shammas is wonderful I would recommend her to anyone!!
Having recently moved to LA and needing a new Primary physician I came across Dr. Malamud Zacca-Shammas postive reviews. I am so happy to have chosen her. She is indeed an amazing person, very engaging, knowledgeable, calm and motherly displaying a sense of genuine care and concern for my health and well being. Not only was I seen within five minutes of my arrival but there is ample free public parking across the street. Who can ask for any better?!! :)
She's very professional!
Great bedside manners, very reassuring, and explains everything.
I have been looking for a Doctor like Dr Shammas for many years and so happy to have found her through Zoc Doc. I did not feel rushed, as in other offices, and staff is excellent-warm and friendly. I felt very comfortable with this Doctor--all concerns were addressed and referrals given per my request.
Dr. Shammas was great! She was really nice and made me feel comfortable right away. I am so happy to have finally found a Primary Care Physician that I like!
I am very pleased with my first visit with Dr. Shammas. She is intelligent, friendly, and tech-savvy! She explained everything clearly without being rushed.
She was very personable. She made me feel as comfortable as I could be, while wearing a paper gown with my knees apart and feet in stirrups. She explained everything she was doing, and even offered to send my prescription to the pharmacy of my choice to save me the trip. I was especially impressed with how efficient she was, using her iPad to quickly enter my medical history.
Amazing Doctor!! Takes a lot of time with you. Great listener! I would highly recommend her!
I very much enjoyed meeting this insightful and lovely doctor. She gave me great advice and I was well cared for.
Very attentive, easy to talk to, not rushed in anyway. Clearly knows how to establish a doctor/patient relationship. I was treated like a person, not just another number (which is typical in most healthcare settings). Best healthcare provider by far. I highly recommend her.
Very happy with my visit! I've been looking for a good primary care doctor in LA. She was very thorough and reassuring. I never felt rushed and her staff was so great! I will definitely be returning.
Loved it! She made me feel very comfortable. Excited to have a great new primary care physician.
I was postponing finding a new Primary Care Physician for as long as possible but I had read positive reviews for Dr. Shammas and wanted to give her a try. Not only was the transition a seamless one but I found myself preferring Dr. Shammas to my previous PCP. She is incredibly thorough and addressed all of my thoughts and concerns (and believe me, I had plenty). Her friendly demeanor and knowledgeable insights made the entire experience a pleasant one. Looking forward to having her as my doctor in the future. : )
She was very professional and helpful. I did not feel rushed out of the office. A good experience.
This was my first doctor's visit living in Los Angeles and rarely go to the doctor, and my appointment couldn't have gone better. Dr. Shammas was very welcoming and made sure to listen to what I had to say, inquired not only about my current ailments but also gave some good advice about other concerns, and made sure to order the prescriptions I needed while I was still in the room - from her iPad. :P She even offered to write me a doc's note for missing so much work :) I'll be coming back!
Wonderful, wonderful doctor! Thrilled to find such a great PCP.
She's so lovely and knowledgeable.
Very personable doctor. Called me personally with my results. Would recommend her to friends and family.
Excellent Doctor. She is now my official primary Doctor.
Best experience at a doctor
She was very helpful and knowledgable. She really thought about all my symptoms and tested for multiple causes to my issues. I had to get my blood drawn for my tests and the woman that drew my blood was amazing. Definitely the best bedside manner and technique I have ever experienced.
She is very kind and informative. I am making her my primary car giver.
Seemed nice at first. Prior to my visit I called the office to explain that I didn't have health insurance and I didn't have money to pay for the exam at the time of my visit, but if they sent me a bill I could have it paid off. They seemed to understand... but I guess somehow the information wasn't passed off and I spent an extra hour in Dr. Shammas's office in tears because she was lecturing me on how I can't just come in, expect treatment, and not pay. And I quote "it's like going to a shoe store and walking out with a pair of shoes without paying and say 'send me a bill.' That's stealing." I'm sorry? Legally you can't turn me down for treatment just because I can't afford it. And, might I add, stealing a pair of shoes and going in for what was supposed to be a quick follow up appointment after a visit to the ER and being unable to afford it when I NEEDED to go HAVE NOTHING TO DO WITH EACH OTHER. She went as far as to bring her secretary into the office to talk about how ridiculous the situation was right in front of me. I was led to bursting out into tears. She tried to say "well we take credit cards" and I had to tell her I don't have a credit card, and only have (literally) $20 to my name to pay for gas to get to work after being out of work for over a month due to my illness. I ended up logging into my bank account to show her my balance for her to finally let me go. I have never been treated so poorly.
The office staff greeted me when I enter the office. They brought me to an exam room with in minutes. Dr. Shammas came in to meet me and said she was finishing another appoinment and would be back shortly. Dr.Shammas has a very calming voice and manner. She went through my history that I sent in with my forms prior to the appointment. The exam was thorough and Dr. Shammas answered my all my questions. I would recommend her to family and friends
Best doctor's office experience! I have never been seen on time before as I was today!
Very kind and helpful.
Very friendly and easy to talk to
She is great..she takes the time to listen to your concerns!!!!!
Professional excellent highly recommend