Dr. Marina Gafanovich, MD

Internist

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Illness
1550 York Ave, New York , NY, 10028

Qualifications and Experience

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Professional Statement

I am a board-certified Internist affiliated with Weill Cornell Medical Center in Manhattan who accept major insurance plans. We know that you are entrusting us with the most precious work – keeping you and your family healthy! I am dedicated to providing you with the best, most professional, and compassionate health care. As a Primary Care Doctor, I believe in an integrated and humanistic approach to Internal Medicine, in treating the patient rather than just the disease.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Thank you Dr. Gafanovich and staff!

(Verified Patient)

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Dr. Gafanovich was really great! She was attentive and really knowledgable on everything I asked. Best medical office experience I've had in New York City. Highly recommend!!

(Verified Patient)

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Dr. Gafanovich is effecient, clear, and knowledgeable. She and her staff are very friendly, and they create an environment that is welcoming and positive. Happy to call myself a regular parient.

(Verified Patient)

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It was probably one of the best Doctor visit I ever had. From the ladies who greeted me in the front desk to Loretta to Dr. Gafanovich, everyone was excellent. They were able to see me, draw my labs and evaluate me under one hour. I have definitely found a primary Doctor.

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Excellent crew, excellent service. I've been here several times over the last couple years and it's been a great experience every time.

(Verified Patient)

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The office staff was kind and professional. The doctor was welcoming and made me feel very comfortable. As a new patient I was very impressed and will definitely make this office my primary care facility.

(Verified Patient)

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I got there to be treated for an ear infection - basic antibiotics zpak needed. But the Dr. wanted to do a full Annual exam w blood work, EKG. Basically make more money off my plan and justified that I am a new patient hence she has to do this. What nonesense!!! No where in their new patient policy does it say a full annual exam is required. When i pushed back the office didn't even want to use my 2017 annual report. If you are a new patient, get ready for a big bill so they can milk you. I walked out and they tried to call me back but I will never put my health in jeoprady with a dr who doesn't care about patient care and more about how many more services she can add on to a sick patient.

(Verified Patient)

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Efficient office and competent and nice doctor. Does not get better than this.

(Verified Patient)

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Everyone at the office was incredibly fast, efficient, and kind! I felt really comfortable.

(Verified Patient)

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The service was quick, efficient, and very enjoyable! Everyone was very friendly.

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The doctor and nurse were fine; although yhe nurse kept calling me 'girl'. She also used some kind of slang that I did not understand. The front desk personnel were both abrupt and rude. One of the front people began mumbling incoherently at one point and mid-way through I realized she was addressing me so I approached the counter and asked her to repeat herself because I could not hear or understand what she was saying. I am accustomed to being asked to approach the reception area when I am being addressed instead of being addressed from across the room. HIPAA best practices also support this kind of discretion... After the appointment, the other front desk person asked me when I would like to see the specialist, I said mornings are best and "as soon as possible." She commented that it "would not be as soon as possible" because the doctor is very busy. I commented that by definition the time that is available would be within the definition of as soon as possible. Ugh, rude is one thing but absurd is another! Also, there was a camera on the wall of the exam room that prompted me to speak with the nurse. The nurse said the camera was not functioning and was simply left on the wall because at some point in the past the room was used for xrays. The nurse said the camera was the method for monitoring whether the xrayed patients were not standing or positioning themselves correctly for the Xray. I found this explanation odd. Additionally the insurance forms are tailored to BC/BS. Not ok from a healthcare compliance pov.

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Pretty satisfied. Staff were all nice. I had to doble check with my insurance as to whether or not their recommended screenings were covered but it was a minor inconvenience.

(Verified Patient)

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I was treated promptly by a very courteous and professional Staff...Dr. Gafanovich was very thorough and took her time to get complete history and I appreciate and will follow up on her recommendations...thank you

(Verified Patient)

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Really amazing staff. Everyone was easy to work with and very accommodating.

(Verified Patient)

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Great and caring doctor.

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I went to get travel vaccinations. They didn't mention or call prior to the appointment to ask I've already had a physical. Since I had, when I showed up they told me I basically couldn't be seen unless I wanted to pay out of pocket - since they bill travel vaccinations under physicals.

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Great visit, I was left waiting in between tests for almost 40 minutes, other than that, great.

(Verified Patient)

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First impression was that the office itself is quite drab and felt dirty, cluttered and smelled faintly of cigarette smoke. They got me in very quickly which was appreciated. The nurse was kind and did her job well. Dr. Gafanovich herself was nice but not necessarily warm in her demeanor. A positive and negative was that my prescription was filled quickly, however the negative was that they filled it at a pharmacy half way across the city (not the one I specified).

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I asked them for some specific tests and she refuses to give them. Very, mean, and when you call even worst!

(Verified Patient)

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I really like my experience at the office ..very attentive staff Down to earth people with good expertise just the way I like it..No complains whatsoever..

(Verified Patient)

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Very friendly and professional help! Highly recommend!

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Everyone in the office was friendly and attentive and also operated in a very efficient manner.

(Verified Patient)

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The Albanian tech was fantastic! She made me feel very comfortable. Fast easy nice clean etc

(Verified Patient)

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Great doctor and great stuff!

(Verified Patient)

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Great doctor. It looks like that she's the only one in the community who is willing to help me and at least except some insurances. I was absolutely surprised to find out that she is Cornell professor , What were willing to except insurance. I could not find a single Cornell affiliated doctor in the area who is willing to except anything but cash. Again I'm very picky. I did not want non-Cornell doctor. Someday I may need hospital. I was so surprised that Copay can be in credit cards not cash like everywhere else. But the most surprising part of my visit was that i've seen the real doctor, not a nurse.

(Verified Patient)

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It was amazing! I would definitely recommend her as your primary physician. My appointment was for 8:30am came in about 5 min after but didn't leave until after 10am. Which is understandable because I'm a new patient. The nurse was definitely fun and easygoing. Everyone was pleasant and I found my new physician!

(Verified Patient)

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I think that Dr. Marina is a great doctor! I was referred to her as I did not have a general doctor and I am so happy that I went to see her. Her staff is awesome, fast and efficent. They have found a long term patient in me!

(Verified Patient)

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Terrible. I waited for over 2 hours! To get a simple prescription.

(Verified Patient)

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Dr. Marina is great and very friendly. Best thing about the clinic is that her staff is very efficient too. They took my blood test and physical before my consultation and the process was very quick. They told me the blood work results the same day too.

(Verified Patient)

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Great doctor. No nonsense and to the point!

(Verified Patient)

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No nonsense doctor . Good and efficient.

(Verified Patient)

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Doctor Gafanovich and Staff were very helpful with all my questions and needs, happy to have her as my new Doctor.

(Verified Patient)

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Dr. Gafanovich and her staff were not only very professional, but kind and understanding. They didn't waste time, yet still made sure to communicate with me actively as to what was happening. My physical was easy as was getting the medication that I needed. Wait time was minimal. I felt like I was being listened to when I spoke rather than just humored and I plan to be a returning patient to this practice.

(Verified Patient)

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She is very personable and takes her time. Great office staff!

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Horrible. The Yelp reviews are more accurate. She is averse to having any physical contact with her patients. She hardly perform any manual exam, but instead relies too much on tests. She does not listen to your concerns. Yes she's pausing to let you speak, but she's not really listening. Additionally, she only treats you on what you tell her on what ails you at that moment and instead of her investigating a more underlying cause of the problem. As a doctor, her job is also to be an educator. She does not give you any explanation on the test or procedure that you're about to take. She does not educate you on what my be causing your ailment at the moment. And I don't know where all these glowing reviews are coming from; she probably had gotten her friends and family and her staff's friends and family to create a ZocDoc account, make a fake appointment so that they're able to post a magnificent review of her practice here. I say this because I booked my visit Dr. Gafanovich via ZocDoc because I'd rather not talk to her front office staff, esp. that miserable creature Jasmine. And when I came into my appointment, they didn't have my appointment and said they don't check ZocDoc and blamed it on me for walking-in without an appointment to which I showed them my ZocDoc confirmation and waited an hour. No apologies. And they are ready for me they just shoved a cup to me, no instructions as to whether if I am holding onto it until I'm told they need a sample, or do I go now. Afterwards, Jasmine YELLS at you on where to put the cup. And throughout the visit, staff are walking in and out to take phone calls; and on one instance, Jasmine walked in while I was getting a test to show the nurse a picture on her Facebook. I just did not have the energy to argue then, as was already ill and not feeling well, thus the visit to Dr. Gafanovich. There's a sign before you enter the door that says please refrain from using you phone as a courtesy to other patients. And yet here they are, the staff, using their phones and inconveniencing their patients . Above all, Jasmine is rude , crude, uncivil, and ill-mannered. She represent Dr. Gafanovich's office and practice. She does not help you with your insurance at all. I mean that's their job. She does not tell you what's covered on the visit and the tests being done and she asks you call your insurance instead with the codes, right there and then before the tests is being done. I only mention this because from the past, I've always have to shell out at least more out-of-pocket after after a visit here. And I have an excellent insurance coverage not one these insipid ObamaCare insurance. The front office is unhelpful and unprofessional. The type of service one would get at DMV or McDonald's. Only person there who is professional and actually doing her job is the nurse from Albania, A person walks into a Doctor's office because he or she is not feeling well or is sick. And one is sick, his/her level of anxiety is high. After visiting Dr. Gafanovich's office and esp. encountering that horrid and detestable Jasmine, one walks out feeling more ill and aggravated, and has a higher anxiety than when he/she first walked-in and felt like you've just been mugged. First rule of the Hippocratic Oath is non nocere" or “first, do no harm” “primum. In Dr. Gafanovich;s office their first rule and only rule is DO HARM.

(Verified Patient)

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Dr Gafanovich and her team were all professional, polite and efficient. I would recommend.

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Everyone was very friendly, and great at helping me get what I needed and get back to work on short notice. Loved working with them, and am glad that I selected her as my primary care physician!

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Very professional and informative with each step of the process. Staff and Marina were very receptive and helpful with questions or concerns. Great visit!

(Verified Patient)

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Dr. Gafanovich is caring and thorough physician, my husband and I both think she is very knowledgeable and highly intelligent..

(Verified Patient)

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Dr. Gafanovich and her team are FANTASTIC! So kind, thorough, and caring! I have found my doctor... The best I have seen since I've been in NYC! Highly recommended!!