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I am a board-certified Internist affiliated with Weill Cornell Medical Center in Manhattan who accept major insurance plans. We know that you are entrusting us with the most precious work – keeping you and your family healthy! I am dedicated to providing you with the best, most professional, and compassionate health care. As a Primary Care Doctor, I believe in an integrated and humanistic approach to Internal Medicine, in treating the patient rather than just the disease.
Verified Patient Reviews
The office staff was kind and professional. The doctor was welcoming and made me feel very comfortable. As a new patient I was very impressed and will definitely make this office my primary care facility.
I got there to be treated for an ear infection - basic antibiotics zpak needed. But the Dr. wanted to do a full Annual exam w blood work, EKG. Basically make more money off my plan and justified that I am a new patient hence she has to do this. What nonesense!!! No where in their new patient policy does it say a full annual exam is required. When i pushed back the office didn't even want to use my 2017 annual report. If you are a new patient, get ready for a big bill so they can milk you. I walked out and they tried to call me back but I will never put my health in jeoprady with a dr who doesn't care about patient care and more about how many more services she can add on to a sick patient.
Efficient office and competent and nice doctor. Does not get better than this.
Everyone at the office was incredibly fast, efficient, and kind! I felt really comfortable.
The service was quick, efficient, and very enjoyable! Everyone was very friendly.
The doctor and nurse were fine; although yhe nurse kept calling me 'girl'. She also used some kind of slang that I did not understand. The front desk personnel were both abrupt and rude. One of the front people began mumbling incoherently at one point and mid-way through I realized she was addressing me so I approached the counter and asked her to repeat herself because I could not hear or understand what she was saying. I am accustomed to being asked to approach the reception area when I am being addressed instead of being addressed from across the room. HIPAA best practices also support this kind of discretion... After the appointment, the other front desk person asked me when I would like to see the specialist, I said mornings are best and "as soon as possible." She commented that it "would not be as soon as possible" because the doctor is very busy. I commented that by definition the time that is available would be within the definition of as soon as possible. Ugh, rude is one thing but absurd is another! Also, there was a camera on the wall of the exam room that prompted me to speak with the nurse. The nurse said the camera was not functioning and was simply left on the wall because at some point in the past the room was used for xrays. The nurse said the camera was the method for monitoring whether the xrayed patients were not standing or positioning themselves correctly for the Xray. I found this explanation odd. Additionally the insurance forms are tailored to BC/BS. Not ok from a healthcare compliance pov.
Pretty satisfied. Staff were all nice. I had to doble check with my insurance as to whether or not their recommended screenings were covered but it was a minor inconvenience.
I was treated promptly by a very courteous and professional Staff...Dr. Gafanovich was very thorough and took her time to get complete history and I appreciate and will follow up on her recommendations...thank you
Really amazing staff. Everyone was easy to work with and very accommodating.
Great and caring doctor.
I went to get travel vaccinations. They didn't mention or call prior to the appointment to ask I've already had a physical. Since I had, when I showed up they told me I basically couldn't be seen unless I wanted to pay out of pocket - since they bill travel vaccinations under physicals.
Great visit, I was left waiting in between tests for almost 40 minutes, other than that, great.
First impression was that the office itself is quite drab and felt dirty, cluttered and smelled faintly of cigarette smoke. They got me in very quickly which was appreciated. The nurse was kind and did her job well. Dr. Gafanovich herself was nice but not necessarily warm in her demeanor. A positive and negative was that my prescription was filled quickly, however the negative was that they filled it at a pharmacy half way across the city (not the one I specified).
I asked them for some specific tests and she refuses to give them. Very, mean, and when you call even worst!
I really like my experience at the office ..very attentive staff Down to earth people with good expertise just the way I like it..No complains whatsoever..
Very friendly and professional help! Highly recommend!
Everyone in the office was friendly and attentive and also operated in a very efficient manner.
The Albanian tech was fantastic! She made me feel very comfortable. Fast easy nice clean etc
Great doctor and great stuff!
Great doctor. It looks like that she's the only one in the community who is willing to help me and at least except some insurances. I was absolutely surprised to find out that she is Cornell professor , What were willing to except insurance. I could not find a single Cornell affiliated doctor in the area who is willing to except anything but cash. Again I'm very picky. I did not want non-Cornell doctor. Someday I may need hospital. I was so surprised that Copay can be in credit cards not cash like everywhere else. But the most surprising part of my visit was that i've seen the real doctor, not a nurse.
It was amazing! I would definitely recommend her as your primary physician. My appointment was for 8:30am came in about 5 min after but didn't leave until after 10am. Which is understandable because I'm a new patient. The nurse was definitely fun and easygoing. Everyone was pleasant and I found my new physician!
I think that Dr. Marina is a great doctor! I was referred to her as I did not have a general doctor and I am so happy that I went to see her. Her staff is awesome, fast and efficent. They have found a long term patient in me!
Terrible. I waited for over 2 hours! To get a simple prescription.
Dr. Marina is great and very friendly. Best thing about the clinic is that her staff is very efficient too. They took my blood test and physical before my consultation and the process was very quick. They told me the blood work results the same day too.
Great doctor. No nonsense and to the point!
No nonsense doctor . Good and efficient.
Doctor Gafanovich and Staff were very helpful with all my questions and needs, happy to have her as my new Doctor.
Dr. Gafanovich and her staff were not only very professional, but kind and understanding. They didn't waste time, yet still made sure to communicate with me actively as to what was happening. My physical was easy as was getting the medication that I needed. Wait time was minimal. I felt like I was being listened to when I spoke rather than just humored and I plan to be a returning patient to this practice.
She is very personable and takes her time. Great office staff!
Horrible. The Yelp reviews are more accurate. She is averse to having any physical contact with her patients. She hardly perform any manual exam, but instead relies too much on tests. She does not listen to your concerns. Yes she's pausing to let you speak, but she's not really listening. Additionally, she only treats you on what you tell her on what ails you at that moment and instead of her investigating a more underlying cause of the problem. As a doctor, her job is also to be an educator. She does not give you any explanation on the test or procedure that you're about to take. She does not educate you on what my be causing your ailment at the moment. And I don't know where all these glowing reviews are coming from; she probably had gotten her friends and family and her staff's friends and family to create a ZocDoc account, make a fake appointment so that they're able to post a magnificent review of her practice here. I say this because I booked my visit Dr. Gafanovich via ZocDoc because I'd rather not talk to her front office staff, esp. that miserable creature Jasmine. And when I came into my appointment, they didn't have my appointment and said they don't check ZocDoc and blamed it on me for walking-in without an appointment to which I showed them my ZocDoc confirmation and waited an hour. No apologies. And they are ready for me they just shoved a cup to me, no instructions as to whether if I am holding onto it until I'm told they need a sample, or do I go now. Afterwards, Jasmine YELLS at you on where to put the cup. And throughout the visit, staff are walking in and out to take phone calls; and on one instance, Jasmine walked in while I was getting a test to show the nurse a picture on her Facebook. I just did not have the energy to argue then, as was already ill and not feeling well, thus the visit to Dr. Gafanovich. There's a sign before you enter the door that says please refrain from using you phone as a courtesy to other patients. And yet here they are, the staff, using their phones and inconveniencing their patients . Above all, Jasmine is rude , crude, uncivil, and ill-mannered. She represent Dr. Gafanovich's office and practice. She does not help you with your insurance at all. I mean that's their job. She does not tell you what's covered on the visit and the tests being done and she asks you call your insurance instead with the codes, right there and then before the tests is being done. I only mention this because from the past, I've always have to shell out at least more out-of-pocket after after a visit here. And I have an excellent insurance coverage not one these insipid ObamaCare insurance. The front office is unhelpful and unprofessional. The type of service one would get at DMV or McDonald's. Only person there who is professional and actually doing her job is the nurse from Albania, A person walks into a Doctor's office because he or she is not feeling well or is sick. And one is sick, his/her level of anxiety is high. After visiting Dr. Gafanovich's office and esp. encountering that horrid and detestable Jasmine, one walks out feeling more ill and aggravated, and has a higher anxiety than when he/she first walked-in and felt like you've just been mugged. First rule of the Hippocratic Oath is non nocere" or “first, do no harm” “primum. In Dr. Gafanovich;s office their first rule and only rule is DO HARM.
Dr Gafanovich and her team were all professional, polite and efficient. I would recommend.
Everyone was very friendly, and great at helping me get what I needed and get back to work on short notice. Loved working with them, and am glad that I selected her as my primary care physician!
Very professional and informative with each step of the process. Staff and Marina were very receptive and helpful with questions or concerns. Great visit!
Dr. Gafanovich is caring and thorough physician, my husband and I both think she is very knowledgeable and highly intelligent..
Dr. Gafanovich and her team are FANTASTIC! So kind, thorough, and caring! I have found my doctor... The best I have seen since I've been in NYC! Highly recommended!!
The service was great. They were really busy and for some reason didn't get my online appointment request, but they fit me in anyways. The staff was friendly and helpful and Dr. Gafanovich was very informative to explain my test results and make recommendations. The time from arrive to completion was almost 2 hours, but given the circumstances I think that it was impressive.
Dr. Gafanovich is very thorough and answers all questions and is really on top of everything. I have been at this practice for about four years now and am glad I made the move.
I received excellent care.
Bait and switch. Advertises as the place you can come for travel vaccinations. When you get there they refuse to do any without you doing a full physical. Complete waste of time. Went to someone else and got it taken care of in 15 minutes without requiring physical.
I liked the Dr a lot but the wait time for me was a little annoying so not sure if I'd go back. That said she seemed thorough and was very nice
I had the earliest appt at 830am, and did not see her until after 9:30am when i left the waiting room i was in to ask how much longer it would be as i had to be somewhere at 10:15.
Professional, informative, and provided a good balance of reasoning for what she told me. The staff was remarkable. They are pleasant yet efficient.
Dr. Gafanovich was bright, professional and compassionate. Her examination was very detailed and thorough.
Great as always. The best doctor in NYC!
She was so helpful and professional I will be back soon for another visit
She was very friendly and took all the time I needed even though she was busy. She really listened and wanted to know about me and my background.
She's great very attentive. Made me feel very comfortable. Like her a lot.!!
Great doctor. Always helpful.
This doctor continues to amaze me: she is so thorough and straight forward. Super sweet and made me feel so comfortable!
I think I have been seeing dr Gavonovich for about 10 years. There is barely any waiting if at all. She is always upbeat, friendly and warm. . She listens carefully and does not forget what u tell her. She explains everything and gives you her honest opinion. We are a team dedicated to my health and healthcare. Her staff is the best as well. They are expert at what they do, also friendly and supportive. I enjoy visiting dr G's office. I am always relaxed and comfortable no matter what
Dr. Gafanovich is amiable, kind, responsible, and strong. I feel assured, comfortable and safe with her taking care of me. A very good visit indeed.
I've seen Dr. Gafanovich for several years now. I love her and her staff. they are professional and friendly. She's very knowledgeable. I would highly recommend her.
I recently got a physical with Dr. Gafanovich for the first time and she and her team were really great. I hate needles and can't help but freak out, and the nurses really helped me get through it. The doctor also referred me to great specialists in the neighborhood for other things I needed to discuss.
The NP was not as good as Dr gafanovich. Didn't listen to my heart or lungs! But Dr G is amazing when she is there.
Very knowledgeable, professional, and direct - sets realistic expectations.
I have a crippling fear of needles and unfortunately needed multiple travel vaccinations for an upcoming trip out of the country. Dr. Gafanovich is a pro! She was done before I even noticed she had started. Great sense of humor, great bedside manner.
Very friendly and helpful office, extremely professional all around.
I thought she was great. Staff bery friendly. Doc is knowledgable. Listens to any issues and will either treat, test or refer appropriately. Felt comfortable that she knew what she was doing and took the time to discuss everything w me.
Fantastic Doctor! Overall I had a very pleasant visit and the Doctor was very thorough. Great bedside matter of both the Doctor and Nurse allowed me to be comfortable and understand all results and information.
Great doctor. Carefully listens, carefully goes over your chart, makes recommendations clearly. Excellent bedside manner. No waiting, Staff also excellent. No reminders necessary. Friendly and professional.
Marina made me feel so comfortable in my first visit with her. She took time to get to know a little bit more but didn't pry into my life too much which was refreshing. She listened to my concerns and developed quick strategies.
Quick and efficient – went for travel vaccinations and medication. Had to have a physical done before seeing Marina, however, I was in and out in less than an hour. The office is a little outdated, but the staff was friendly and helpful.
She is the best.
She took the time to explain. She was attentive and listened. Too many doctors today make you feel like you're on an assembly line, and you get to see the actual doctor for about 90 seconds. Dr. Gafanovich is NOT like that; she takes here time with you until you get all the information you need.
Do not go to this doctor. I went as part of an annual physical and they performed multiple tests without A. letting me know they were doing so and B. that they would not be covered by my insurance as party of a typical annual physical exam (I would not have agreed to them if I knew they were being performed). They then purposefully coded other tests that would normally be covered by insurance with a code that left them not covered as part of an annual physical under the Affordable Care Act. I've had a five-month back and forth with this doctor's office and their billing department (and so has my insurance company) and they have refused to change their coding or comply with my insurance company to correct their wrongdoing and have these tests be properly covered. My insurance company broker said it was the most deceitful case she's ever come across, and a blatant attempt to take more money from the patient.
I have been coming to see Dr. Gafanovich for a while and this office never disappoints. The experience is exceptional! She is very attantive, cares about her patients and always gives great recommendations.
The doctor and staff are quick, polite and knowledgeable. Another seamless visit. I highly recommend this doctor
Went very well. At first I didn't know what to expect. They put me through a number of tests as a new patient before I saw the doctor. Once I asked what the tests were for, then was told. All good. And was nice to know how my heart, circulation and lungs were doing. Once I met the doc she was very nice and explained everything and answered all my questions. Gave me referrals for a couple of other things that were bugging me. Staff was also very nice. One opportunity for improvement: I would say that it would have been better to tee it up and set the agenda upfront a bit more with me, so that I had a better idea of what to expect before they started executing on the tests. I'm sure if I called ahead and asked upfront directly I would have gotten my answers, so I would recommend doing that. But I was glad to be able to get a report on how my body's doing as it's been awhile. And was a nice relief to get at least half of the results right there in the doc's office. They tested circulation, lungs, heart, blood sugar, thyroid, cholesterol, etc. So I would say pretty thorough. I would definitely go back.
Very professional. She makes you feel well cared and explains everything. If you are a new patient, she will ask you to make a whole check-up - which I think is good.
Friendly and efficient staff, clean and welcoming office. Marina was medically thorough and a pleasure to speak with.
I visited Dr Gafanovich for immunizations before a trip. I told her I was concerned about costs and she explained to me what vaccines were necessary and which were optional/most cost effective which I really appreciated.
Dr. Gafanovich was wonderful! Extremely professional while warm and considerate. Addressed my issues and explained everything...clearly. Not an alarmist which was very appreciated since I am the very worst...most anxious patient. I would be remiss if I did not mention her staff. The ladies at the reception desk were very courteous,pleasant, helpful and professional. The medical assistant was wonderful also..professional, pleasant and informative. She took the time to answer my questions regarding the tests that were to be performed. The office contacted me the next day regarding blood work, emailed my results and received instruction from the doctor. I highly recommend Dr. Gafanovich and staff. They made a anxiety driven experience much easier to handle. Thanks to all
I honestly can't remember the last time i had such a well-rounded and informative Dr's visit; she answered questions that I've been waiting to ask for months, and all with kindness and honesty! Definitely a doctor to trust and a great long-term find. Thanks again, Dr. Gafanovich for the exceptional and A+ treatment!
Extremely rude staff.
Today was my first time seeing Dr Gafanovich. She was very thorough in her screening as a new patient. She took her time to get to know me, my past (and family) medical history as well as hear my current concerns. She not only listened to me but shared a lot of information regarding my concerns as well as my medical history.
Good doctor, highly recommended.
My favorite PCP ever! She is very even in bedside manner and thorough in her checkup.
Marina was knowledgeable approachable and honest. She was very good to talk to-
Dr. Gafanovich was amazing. The staff was great! I'm happy. Extremely happy!!!
Doctor and team were absolutely fantastic. Dr. Gafanovich has a great character, is extremely knowledgable, and was able to address all questions and concerns I had. Her recommendations seemed well founded in experience and education. The doctor is very sensitive, realistic, and made me feel very comfortable in addressing problems. Great bedside manner. Spent as much time as I needed with her and did not seem in a rush to continue to her next patient. She cares. I would greatly recommend her!
Her staff is excellent, but she disregarded my medical history and prescribed me antibiotics that I had a strong chance for an allergic reaction to. Plus wouldn't give me a diagnosis more specific than "infection". And then she bungled my second prescription, so I had to sort that out while shivering in a Duane Reade. Very thorough physical though, so if you want someone to check if your heart is still beating or whatever then she's really good.
She is the best. Have stayed with her for over a decade.
She was warm and very approachable. She answered all my concerns thoroughly. Her staff, the ladies at the front desk, seem knowledgeable and professional. My visit/ and her office is exactly how all mds visit should be like.
Reasons I didn't like: 1. they gave me a mandatory physical exam citing the reason I was a new patient. 2. The physical exam was 99% done by an assistant and the doc. only showed up to press a button for X-Ray. 3. The exam room was packed with old medical equipment, almost like second-hand ones. It was so packed that you would hit on things easily. It was also cold. 4. Process was broken. A lot of waiting in between. The staff seemed to be all multitasking while working with you at the same time. I finally got the see the doc. and it took less than 5 mins. She was fine explaining things to me and offered I could call if I have questions after I received my physical exam results. Bottom line, if you really need some urgent care and no other place to go, you will get to the doctor to see if you are willing to suffer through the mandatory physical exam and a lot of waiting.
Great as usual.
Friendly staff, very informative. Doctor listens to your concerns and really tries to help you. I didn't feel rushed and Dr.Gafanovich is not one that pushes medication as a first option to cover the problem. I will continue to see her for a very long time.
She is very thorough and responsive to you're specific concerns. Unbelievably impressed!
Highly professional and thorough exam. Bedside manner was friendly, and very to the point.
She is great! Very thorough and on point. I recommended her to a coworker, and she loved her too. I will continue to use her as my PCP.
Dr. Marina Gafanovich is very pleasant and experienced physician, she spends as much time as necessary with each patient, I recommended her to my family members and friends.
I have been with Dr. Gafanovich for a number of years now and am so glad to have found such a caring and professional Doctor.
I love that she is able to do many basic tests in the office without bells and whistles, but that save a separate trip to another facility.
Dr. G was great. Just the kind of doctor you want. very nice nurses
Great doctor. Very thorough, detailed and friendly.
Wonderful doctor. Have been looking for a good primary doctor for years and am thrilled I found Dr. Gafanovich.
All the staff is very pleasant and professional, and Doctor Gafanovich could not be more friendly, helpful and knowledgable! She takes time to get the patient's own sense of their health status, and makes suggestions, and is generally very encouraging.
Didnt get to meet the doctor for that long but the staff was great! Especially tbe nurse from Greece. She was incredibly thoughtful and thuro.
I have been seeing Dr.Gafonovich for the past few years. She is a excellent doctor, who always gives you her utmost attention and cares deeply about your well being.
Very smooth appointment-- highly recommended!
She kindly listen to my symptoms and tried to lead me through the right way.
By far the best Practice i have been to in NYC. Amazing office staff, nurses, and Dr Gafanovich was very thorough. I highly recommend.
I was surprised by a few things when I got to the office. They make you sign a few documents really outlining that you are responsible for payment if something with your insurance goes wrong, and keep a credit card on file just in case. They also don't take a co-pay, but send you a bill. I don't foresee a problem with this, it just makes me a little nervous that I don't know how much that bill will be for (when I'm used to just my small co-pay). I went for a physical as a new patient and was seen very quickly. They did a LOT of tests that I was not expecting - breathe, hearing, blood sugar, a lung x-ray, EKG and blood work. I would have like notice that all of that would have been done on my first visit. Dr. Gafanovich was nice - very practical and didn't want to waste any time, which I appreciated. I'm healthy and only need a doctor for annual physicals and if I get sick, and she will fit the bill for that.
She's my MD now and she's very professional and on point. She recommends excellent doctors if a specialty doctor is needed. Her office staff is courteous and professional as well. Highly recommended!
Dr. Gafanovich is always helpful, very quick and incredibly personal. I cannot reccommend her enough!
I LOVE Dr. Gafanovich! she is always pleasant and seems to really care about my well-being. Her staff are always nice and helpful. I've never had along wait - they take me right away.
Never rushes and is a very good listener.
Her and her staff are friendly, polite and courteous. The doctor took her time with me and seems to really care. I highly recommend Dr. Gafanovich even though its hard to spell her name. =)
Dr. Gafanovich herself is a very good doctor, but the two times I have come to her office I have had to wait 30+ minutes past my scheduled appointment time to be seen.
She is caring and always exceptionally thorough! Love her.
My visit was very thorough and profession. Dr. Gafanovich is very caring and thorough. She explains things and makes useful recommendation if needed.
I really like her. She's efficient and professional.
Always on time, always courteous and very professional - front desk is also up to standard - all in all an excellent medical office and highly recommended.
Efficient, thorough, caring, very positive experience
-Did procedures/diagnostics that were not necessary for my visit for travel immunizations.
Very professional and no nonsense. Not a lot of handholding--which I like. Tell me what I need to know, be direct, and I'm a happy camper. Love all the diagnostic tests.
Most thorough check up ive ever had with time where she explained what she was thinking and what tests do and do not test!
I respect Dr. Gafanovich's thoroughness. Her staff were incredibly warm and kind to me, especially given some difficulties I had with insurance. My nurse was a sweetie-pie, and Dr. Gafanovich was incredibly dedicated and caring. I had a great experience, and was in and out with a full physical in under an hour. Highly recommended!
She is super friendly and is very good at what she does. Always willing to help you out and spend an extra minute or 2 to answer questions. Her team in the office is great too! Always upbeat and nice.
I was comfortable with Dr. Gafanovich right away. She was encouraging and also straightforward about how I can go about keeping myself healthy and addressing the issues I need to address. I really appreciated her advice and her manner is lovely.
Professional, well educated, knowledgable and very friendly and happy. Just what you want when you go to see an MD!
She is my favorite doctor very caring and honest. Wait time was very short. And she's always listens to what you have to say you can ask her anything. Very comfortable to talk to.
Was not feeling well and Dr. Gafanovich was able to see me right away. After pulling some strings to get me to a specialist, She assured me she was as eager to see me feeling better as I was. With several follow up phone calls to me AND the specialists, I felt reassured that she was on top of it.
She was very thorough and listened to my concerns and my labs were followed up right away, no guessing or waiting!
I really like Dr. Gafanovich. Choosing a primary care doctor is a very personal endeavor, but she has listened to me and was always warm and comforting. I made the right choice for me.
She was very helpful and showed that she knew what she was talking about. Only negative aspect of the experience was that everything seemed rushed. From what I overheard, my appointment time got double booked. If that was the case, I believe that things will probably be better paced next time I visit.
Very thorough , professional, caring and pleasant...
Perfect visit - no waiting time, doctor knowledgeable and patient and charming. Highly recommend doctor gafonovich!
Her bedside manner was great. Answered all my questions about the tests that were performed, and gave me the results and implications immediately.
Dr. Gafanovich was very competent and offered an extremely thorough physical exam, unlike any previous exams I had with other doctors.
Dr. Gafanovich is fabulous. She's easy to talk to and professional. Her staff is really organized and efficient. I love seeing her and feel she truly cares about my well-being.
My visit to Dr. Gafanovich was great. Her staff is very friendly, especially Marta (I think that was her name!) and they made me feel comfortable. I went in for an annual physical and they were extremely thorough. They were able to give me some results during my appointment which I really appreciated. The doctor had a great bedside manner. I will definitely be using Dr. Gafanovich as my primary physician from now on.
I really loved Dr.Gafanovich's treatment of my annual physical check up on March 13, 2014. She does a very in-deep and comprehensive examination and her staff is helpful also. They were kind and very professional,
Went for some travel vaccines. She was very nice and informative. Would recommend.
Very thorough and professional.
Dr. Gafanovich & her staff are absolutely wonderful! The doctor & her staff are professional, and timely. There is hardly any wait to be attended if you are there on a scheduled appointment. I have not been to her outside of an appointment so I cannot tell you how that works. She is however, very thorough with her examinations and blood work (which is done onsite) and she actually listens to your concerns and offers her thoughts on possibilities, tests & treatments as well as being graciously open to listen to what you may believe is happening to you if you have some thoughts and guides you from there. Very respectful, very professional yet very caring. Def a keeper!
Very professional, very thorough, waited less than 5 minutes!! Will continue to be seen by this doctor!!
Talks very directly, is thorough and listens to what you say. I trust what she says.
I didn't like the fact that she just dismissed a test I hadn't done correctly and didn't even bother to make me repeat it. It all felt very impersonal and business-like, when a health professional should truly care about their patients' health. Luckily I found another practitioner who meets that basic requirement and will not be coming back to Dr. Gafanovich's office.
I was seen right away. Dr. Marina Gafanovich has great bedside manners, very knowledgeable and pleasant doctor.
Dr. Gafanovich was very approachable and thorough. I appreciated her sincerity in helping me with all my needs and questions. This is my first appointment with her and I had an annual check-up. I was looking for a doctor who would do a full check up (EKG, chest x-ray, hearing test, etc.) and Dr. Gafanovich went above and beyond. I'm happy to have found her.
Was highly satisfied with her and her team.Dr Gafanovich was very thorough. Almost no wait time!!
Dr. Gafanovich was very thorough, listened to me, didn't act rushed in spite of several patients in the place. Her staff was courteous and professional.
Very thorough check-up, which is why I called in the first place. Would recommend.
Yes was great, friendly and made me feel comfortable!! Happy to have her as a doctor
Excellent visit, highly recommend!
I am not sure how the Doctor got so many all star reviews here. But from my personal experience, she has a lot to improve: She constantly asked me to get more tests which are not covered by insurance and not related to my situation. After I took the blood test at her place, she gave me the result which is shown on a paper of 'price tag' size. Can you imagine that? It is not a full report but a tiny piece of paper without presenting what are the normal range of the result. I have to ask one by one for explanation of whether my result was normal or not. It is unbelievable!
Dr.Gafanovich is very caring and sincere. She even emailed me the next day to see how I was doing when I was going through a difficult situation. She is an excellent primary care doctor with a well run office. Highly recommend!
I think Marina and her staff are capable and thorough. However, the "bedside manner" leaves a lot to be desired. After receiving a standard checkup, I was also being seen and tested for anemia. After forcing me to get a test for the physical I already had a month prior, her manner was cold, but thorough, if that makes sense. I told myself to wait to get my results back in order to judge the situation properly. Back the next week for the results and I was in and out of the office in 10 minutes - which isn't a good thing. I was nervous and scared about what my results meant and there was a definite lack of care that accompanied the diagnosis- I didn't have a minute to think about what the doctor said before I was whisked out of the office and back into the waiting room.
Great service... Very cordial and able staff. I highly recommend Dr. Gafanovich. Freddie Spann
Dr. Gafanovich was quick and responsive. I never had to wait too long for anything.
She is very informative, gives you all the options and her opinion as well. I enjoyed meeting her and look forward to having her as my primary care physician.
Dr. Gafanovich was incredible. I have never received such thorough testing from a physical--an EKG, lung capacity test and chest x-ray. She seemed to know more about my medications than the specialized doctor I see for them! She knows her stuff and has a common sense approach, which I really appreciate.
Such a sweet, warm, professional woman. So happy I found her!
She forgot about me in the back for 45 minutes. My trip in to have her look at a rash turned into an expensive chest x-ray, blood test, lung test, and urine test. When we finally got to the rash she diagnosed in a few minutes and sent me on my way. As for the rest of the tests, they seemed to be irrelevant.
Excellent staff and Dr. Gafanovich was very personable!
I am always impressed by the thoroughness of Dr. Gafanovich and her staff. It is a pleasure to deal with them. They are friendly and efficient.
Excellent. Warm. Personal. She communicated very openly and with such a friendly aura. Got to the point and answered all my questions. The staff is friendly and warm as well. I liked it so much I brought my girlfriend who now likes Dr. Gafanovich better than her old MD as well.
Best doctor practice. I wish all doctors were as thorough and proactive as Dr.Gafanovich. The staff also goes above and beyond their duties to book referred appointments for you and email you all lab works results as soon as they become available. Highly recommend :)
I love Dr. Gafanovich. She's direct and professional and doesn't waste my time. She always is available when I need her. And her staff handles a lot of the tests internally so there's not a lot of running around for bloodwork, etc.
She was very friendly and listens to all your problem with utmost patience and sincerity. Is very capable of pin pointing the exact issue and then treats it to solve it completely.
She was friendly, knowledgeable and thorough.
I was pleased to get a quality attention to the issues I brought. I liked the advice/guidance and the support provided to get fast the referrals I required. Staff were friendly too.
I waited about 20 min to be seen by the nurse but tests took over an hour and then I waited another 30 min to see the doctor. The office was packed and hectic and the wait time reflects too many patients at once. If you don't wish to spend two hours at the doctors office then I would recommend going elsewhere.
Doctor Gafanovich was very thorough and professional.
The PA is great and the testing is thorough, which was important to me. Doctor only spent a few minutes with me for some brief questions about my medical history and concerns. I was required to return in person to discuss test results, which I'm not sure was necessary considering the results were very postive. Although I appreciated being given a copy of all testing results, the report could have been sent by mail or even as an email attachment. One result prompted the doctor to re-take a particular set of tests and a ultra-sound for a borderline condition. I thought hat was overly cautious. I'd had a borderline history with that condition for some time. I was required to return again the next week to discuss results, which definitely wasn't necessary. My reaction, therefore, is mixed. I appreciate the original thoroughness of the tests. I appreciate the doctor actually reading and discussing the results (How often have I wondered in the past if doctors even look at them!). However, there was nothing in the results to really prompt repeat office visits. That added up. I also found it odd that the doctor herself never touched me. I'm undecided about returning, honestly.
Dr. Gafanovich was pleasant and professional. I also found her to be knowledgeable and full of ideas.
Very personable and sincere as well as thorough. Her physical is the most complete one I have had. Her staff is very efficient and professional as well. This practice makes going to the doctor's office a pleasant experience.
I thought the Dr, and her entire staff were fabulous. What impressed me most was that they ran a bunch of tests and by the time I met with the Dr she already had most of the results in her hand to discuss.
Great doctor! Very friendly, professional, and actually quite funny as well.
Professional, efficient, friendly.
Very professional and thorough. Waited to see her for awhile but had her undevided attention once I did see her.
Dr. Gafanovich is a wonderful doctor. She took a full history and listened attentively to everything I had to say..and I had a lot to say! Most doctors cut you off and rush you out of the office. She sent my blood work results to me the next day. I highly recommend her.
Great physician. Pleasant office staff, practically no wait time, and provided a very thorough physical. I was a new patient and I plan to stay with Dr. Gafanovich; she seems to really value her patients and the service she provides.
It was great
Dr. Gafanovich is always pleasant and attentive when I see her. She takes the time to answer any concerns I have and I do not feel like I am being rushed no matter how any patients are waiting. She treats you with the utmost importance and her bedside manner is excellent. I am happy to have found a Doctor who has a human side.
Dr. Gafanovich was really thorough. After going to, approximately, four doctors she was able to find what was happening to me. She would always follow-up with test results with promptness. The waiting time could be improved, but it's nothing to worry about or to make a fuzz about. Her expertise, knowledge and thoroughness is worth the wait. For referrals, she makes sure you get out of her office with a great specialist and personally resolves any issues with other doctor's offices, insurance and even hospitals. Great work, great doctor!
Dr. Gafanovich was very nice and I think she was thorough and caring in her own russian way. Her faciilities have everything and I immediately had bloodwork which was amazing. I will definitely go back next time Im ill.
She was really great, and really cared about my problems. She listened,and immediately got me a colleague for specialist referral. That said, she also did a bunch of extra tests that probably didnt need to be done, but helps her to pay the bills. So there's that!
She was very personable and helpful. I would highly recommend her
As a first time patient, I had every reason to be nervous about a new Primary care physician. The doctor's friendly manner, thorough physical, and highly skilled staff put my worries at ease. Would definitely recommend to anyone looking for a great Doctor on Manhattan's East side.
It was quite thorough, but I guess that isn't a bad thing. I needed a TB test done for work and I received a physical which included, urine test, blood test, ekg, etc. I was impressed with how quick I was seen. My last PCP, I sat in the little room for 30mins + each time and this time I was seen within 2 minutes of sitting in the little room. I really hate needles and being poked, but the nurse knew what she was doing and she was also quite nice. The doctor was also nice and professional. She explained all of my test results. Everyone was caring. The receptionist treated everyone there with respect. I'd recommend. Oh and I was 15mins late because i thought my appt was at 12:45 and they didn't give me a hard time!
Excellent, very convenient was able to get me a same day ultrasound. Would recommend Dr Gafanovich to anyone!
Very professional, very easy to talk to (unlike typical doctor) even during first visit. Pace was relaxed and unhurried. Strong technical competence. Seemed to genuinely enjoy her work (unusual). Staff were pleasant and easy to deal with. Affiliated with NYPresbyterian, a big plus.
Very thorough professional, friendly, and informative. Overall, great experience!
great doctor.. satisfied with my experience and would highly recommend it.
Dr Gaganovich is great. She is very thorough, listen and ask questions. She cares for her patients.I highly recommend her.
She was very accommodating and it was easy to make an appointment.
The wait was a bit longer than I experienced during my annual physical last year. However on the plus side, the office has received a facelift which was needed. As always, Dr. Gafanovich is pleasant and takes the time to go over the results with you and if there are results that are not immediately available, she calls to let you know - good or bad. That is not a common practice, most doctors I've seen in the past simply tell you that if you don't hear anything, it means that everything is fine - sometimes you just can't trust that.
I'm a new patient of Dr. Gafanovich and went in for an annual physical. The exam was very thorough, including chest xrays, EKG, hearing test, lung capacity test and the standard blood and urine tests. She took the time to listen to my questions and give thorough explanations. The thing that can be improved is the wait time.
Finally a doctor in NYC who cares! SO refreshing! I highly recommend her, and everyone who worked in her office was very pleasant and courteous as well. Definitely keeping her as my new PCP.
Been here a few times. Sometimes I have to wait awhile but other times they see me right away. Like most place it depends how busy they are. The place is clean and the staff is friendly. Ive never had a problem. Dr. Marina is thorough and nice.
It is always pleasant when I go there. The staff is very proficient and Dr. Gafanovich is always pleasant and attentive.
I felt very comfortable talking to her, and the fact that she listens made it very easy to talk to her..My previous doctor use to rush me on my visit but Dr.Gafanovich didn't I recommend her 100%
Dr. Gafanovich is hands down the most sincere, dedicated and caring doctor I have been to. I actually had to see her prior to my appointment as I was sick. Her staff got me in and I am much better. In fact the office called me today to see how I was feeling. The medical profession needs more individuals like Dr. Marina Gafanovich
She's extremely thorough.
This was my first visit, and I was surprised that I was given a complete physical, which I liked.. I really was only going to see for my blood pressure. The end result for me, I am keeping her now as my main & primary doctor. Very happy...............
They had me wait for 25min undressed! The doctor did not even apologize for the situation and the fact that no one checked or informed me during that time. When I to.d her that she should be aware of this poor service, she responded that I was the only one who did not like their service!!! ( to proud, I guess!!) will never return!
Very helpful and professional. Thanks
The office made multiple mistakes during my blood work that required repeat visits.
Dr Gafanovich as well as her entire staff were great.
I think Dr. Marina Gafanovich and her staff provided an excellent service. I definitely recommend her.
Tentative and identified my complaint, with a specialist referral and a follow up appointment next week
She was very nice and straightforward, I will be going back
The receptionist is whom I had the biggest issue with. I wanted to change the specialist to whom the doctor referred me to, and when I let the receptionist know she made an unnecessary snide comment about it. The following day when I called about my blood work, she was extremely rude and and off-putting and pretty much hung up on me mid sentence. These things, unfortunately, make doctors inaccessible to patients and make patients uncomfortable to be in control of their health, and I will therefore will not be returning. Someone needs to let her know that is not how you treat patients. I also would have liked the doctor to tell me exactly what was going to be happening, as I feel that some unnecessary tests were done in office without explanation.
Dr. Gafanovich listens and take care about patient concenrs. My first impresion after my first visit was very good and pleasant. I feel that after months of looking to find a good professional, finally I find the right one.
Dr. Gafanovich was very nice. Her staff was also excellent. Her med tech, and Yelena at the front desk were very pleasant. Dr. Gafanovich has a very nice office, it is in a pleasant atmosphere. She has great bedside manner. She is a great Doctor, and came highly recommended to me.
Very personable, really liked her. The checkup was extremely thorough. I'm sending my husband.
It was great wait time minimal. staff is friendly and professional. Dr.Gafanovich was great and very attentive.
Not impressed !!
I went to see Dr Gafanovich about a month ago and and never heard back in terms of any results or follow up as she had promised to do. Further, while the lab tests seemed thorough, the doctor only saw me for about 2 minutes and was not thorough at all. There was no examination of the patient and I left with the feeling that there was no way the doctor would have any idea about what was going on with me.
Personable, respectful and informative staff and doctor. Clean and private office and exam rooms. Longer wait time was probably not the norm. Will have to see on my next visit.
Recent office upgrades-pulling out the old carpet and painting the walls really changed the feel of the place. Got a call within 36 hours to update me on my bloodwork.
Wonderful and very passionate doctor
I made an appointment with this doctor today because I had a terrible sore throat. I called to confirm my appointment and the secretary did not tell me that they wouldn't treat me unless I had a physical with them. I went to the office and waited about 15 minutes until the secretary told me that unless I switched to Dr. Gafanovich as my primary physician and have a physical on the spot she would not treat me. They were extremely unprofessional and I felt like they were trying to scam me!
Not satisfied with the experience. Never been to an office where they don't ask you why you're there. Nurse rushed you in the exam room without asking why you're there and makes assumptions that you're there for a physical... since I hadn't had one in a while I went along... she started testing me and took blood work. Didn't even care to ask what sort of test I was hoping to get. In fact, they forgot to do a urine test and had to come back to take it. Overall experience was a rush job without much explaining. The best part was the call back - got a call from the nurse. All she said was your tests were ok - Had no idea what tests were done b/c she never said in the first place. Also, didn't get back with me on other tests that I had requested done... over a month now. Will go to another provider as I don't have confidence in the work that was done.
Wait time was unbelievable. I had an appointment and they still made me wait 45 minutes. The doctor was nice enough, but nothing remarkable.
I think she is an excellent PCP. My checkup was fast and comprehensive and used technology smartly. Dr. Gafanovich spent an appropriate amount of time explaining everything clearly and answering my questions. She followed up with test results 2 days later, again spending all the time needed to help me understand clearly what she'd learned.
This doctor's office has been the worst experience I have ever had. They made me wait more than 30 minutes for an appointment, the office was a mess and male construction workers were walking around while I was in a gown, and they incorrectly charged me twice while giving me the run-around about my bill for almost 6 months. Do yourself a favor and find a doctor's office that is professional
She was perfectly friendly, but I had issues with the insurance -- they charged me hundreds out of pocket for services rendered. Not sure why. It was incredibly frustrating dealing with their office.
Very disappointed. No concern for patient.
My visit was pleasant.
Longer wait than desired, but Dr. Garanovich was absolutely awesome. In knew I was in good hands and felt like it too!
Am very happy with Dr. Gafanovich. She became my PCP after finding her on ZocDoc. She's got a very caring manner and a good office team. Usually don't have to wait too long and she always gives me her full attention once she's in the room with me. I also like that she tells me my options and then will give me her opinion by saying, "If you were my family, this is what I would do..." It's a helpful perspective to have, but it still let's me decide what's right for me.
I blame the wait-time on the fact her office is going through renovations and things are a bit hectic there. Overall, I thought she and her staff were fantastic and thorough.
Dr. Marina Gafanovich has great attitude and a very friendly and caring demeanor. She tries to listen to you starting from setting an appointment time and finishing with an honest smile when you leave. Her professional advice is precise and up to the point. I'm grateful she made me undergo an annual physical - didn't do one for ages! The staff is very polite and knowledgeable - could not find a better service. The office is 5 star in terms of location and convenience. I'd recommend this doctor without a single doubt.
It was great...was seen right away and she satisfied all my concerns.
So far everything has been great. I went today for my initial patient physical; I moved to NYC last summer and needed a PCP. They were fast and efficient but friendly. Dr. Gafanovich, the radiology tech/medical assistant, and the secretary were all very warm and friendly. Everyone answered my questions appropriately and encouraged me to ask more if necessary. I've never had such a thorough exam and array of tests all in 45 minutes with almost no wait. I felt very comfortable and will be going back.
When I get cold and start coughing, I don’t pay a great deal of attention to that cause usually it goes away. Now I understand I shouldn’t do like this. Cause my coughing turned so strong that sometimes I couldn’t stop, I thought I would cough out my lungs and eyes. That was sth terrible. So I visited those nyc doctors I’d once been to. And they helped me once again. Simple recommendations, a simple drug, two days and it helped a lot. Thank you guys once again. Now I recommend you to everyone.
Marina and her staff are very kind, caring and understanding when it comes to your medical issues. Marina Gafanovich puts you at ease and takes a genuine interest in your concerns, she will find the answers to your questions and come up with an action plan. I highly recommend Marina, as doctor offices go it was the best experience I have ever had. Thank you again
She is a very experienced doctor who can always give a useful advice. My sister had thyroid gland problems which prevent her from being pregnant. Dr. Gafanovich regulated the level of her hormones and now I am helping her with her baby!! Many thanks to Dr Marina Gafanovich.
I had a very good experience with this doctor. This is the first time I see a doctor in years and she gave me the utmost attention. I highly recommend!!
Saw the doctor promptly. Very professional and accomodating. Would recommend.
A very knowledgeable doctor. Devoted a lot of time and attention to my knee injury. Thanks a lot!
This was my first visit but so far, I am quite impressed by the professionalism of Dr. Gafanovich and her office staff.
Great Doctor! I had a few questions and she listened patiently to address every one!
Friendly - and thorough - glad I found her!
Dr. Gafanovich was extremely thorough with a pre-surgical exam I needed. I also found her to be very attentive to my health history and to precautions she felt would be beneficial to me. As a result of my initial appointment with her, I have made her my primary care physician. I also find her office staff to be very helpful and responsive.
The doctor was nice. Not dressed traditionally except for the white coat. Not enough cool air in the exam rooms! I was very hot and after my physical was done by the PA (?) I was waiting a bit in that hot room. While the exam room felt antiquated and like a storeage room, they did chest x-ray, bloodwork, ECG etc all on the spot. She was great sharing my results with me then and via mail so I can understand everything and have it to reference and great to refer me based on my conversation with her. PAs should really introduce themselves. We have to get naked for an exam-the least we can do is have the name of the person sticking us with a needle while in a paper gown.
Very through and understanding, will be returning!
Very thorough and nice.
The doctor was great. She was helpful, friendly and thorough.