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Qualifications and Experience
I strive to provide every one of my patients with top quality, compassionate medical treatment. I have excellent medical training and I am Board Certified. My staff is courteous and dedicated. I do not overbook my schedule and try not to keep my patients waiting. I operate at New York Eye and Ear Infirmary and my office is conveniently located on the South side of Union Square.
Verified Patient Reviews
The best ENT doctor I have ever found!!! Super thorough. Highly recommend!!
Very friendly, very knowledgeable, and clearly looking out for my best interests. I felt confident in him immediately.
This was one of the easiest and pleasant (all things considered) doctor's appointments I've had. Dr. Shawl is friendly, efficient and knowledgeable. Highly recommended.
Wonderful. Very knowledgeable. Great practitioner.
His office was the most beautiful Doctor's office I've ever been to. The Doctor seemed like he was knowledgeable and was very eager to get to the root of my problem. Generally him and his receptionist were warm and made me feel like i was in good hands. Definitely would recommend to someone looking for an ENT in manhattan.
Dr. Shawl was extremely friendly and efficient. He helped me address the issue right away, and gave me proper steps to address it going forward. Also, the artwork in the office was lovely. Would recommend him without hesitation.
Very thorough and attentive. All Doctors should be like Dr. Shawl!
Great doctor. Very thorough, kind, professional. Receptionist also very nice and professional. Feel lucky to have found him and am confident his plan will work well for me. Not to mention, waiting room is like an art gallery; very calming space.
Was very pleased. Dr. Shawl was professional and friendly. Certainly would recommend.
Dr. Shawl has come up with a great plan to treat my existing ENT issues. I appreciate his methodical approach, explanation of my options, and recommendations about treatment. He takes the time to listen, formulate a treatment strategy, and execute it. My head has never felt more clear.
I need a 10 Star option. The wait time was zero. The receptionist was lovely. Dr. Shawl is beyond kind, thorough, professional, knowledgeable and helpful. I couldn’t have asked for a better experience. I have confidence that he will help me get better.
He is a good doctor. He has excellent bedside manner and is very confident in his abilities. I will be happy to use him as my ENT for years to come and recommend him to friends and families.
Fantastic. First doctor to actually listen to my concerns and address them. Wish he could be my primary!
Very courteous and caring, returned my phone calls promptly
I visited Dr. Shawl for a second opinion on my ENT-related issues. Dr. Shawl listened attentively, gave me a thorough examination, and explained everything he saw in easy-to-understand terms. He laid out a clear path of treatment, which requires several intermediary steps to get to an underlying diagnosis. I felt very confident in his recommendations and look forward to my next visit.
Wait time was very short.
He was very informative and helpful, and he answered all of my questions clearly.
The office is very comfortable. He saw me right away and took time to explain everything to me. I highly recommend him.
Dr. Shawl is extremely thorough and knowledgeable. Compassionate. He developed a plan to address my complex issue. Highly recommend
He was very nice and easy to talk to. Didn't feel rushed.
Dr. Shawl was fantastic! He was very friendly, kind, and professional. He addressed my concerns and alleviated all medical fears I had. Plus his waiting room is gorgeous! Definitely a must see for all art lovers! Very eclectic! Dr. Shawl is wonderful and I am so delighted I found him!
Great MD. No waiting. Very knowledgeable and helpful.
Great ENT, very knowledgeable. Absolutely no wait time
As always, my Husband and I had a great appointment with Dr. Shawl who is always thorough and very knowledgeable. Everything from the updating questions, since our last appointment, through the examination to discussion of treatments always goes excellently. We are always very pleased with the warm, kind bedside manner, calm and friendly demeanor of this caring and informative professional Doctor. The receptionist is always warm, friendly and very welcoming. We always feel like we are in good hands and have definitely always felt we have been very fortunate that we had found our continuously permanent ENT Doctor. Thanks Dr. Shawl.
Had an awesome appointment with Dr. Shawl as always. He is a fantastic and warm human being that is very responsive to the needs of the patient. He is always very professional, asks many detailed questions and the examination is always more extensive than I have ever had in any other place. The Secretary is always extremely polite and courteous, the office is always clean and very calming. Since we had first visited Dr. Shawl, my Wife and I, had decided he will definitely be our ENT Doctor from then on and so it has been. It was a pleasure to have not only found and met such a detailed and professional Doctor but also a kind and warm hearted human being. Thank you Dr. Shawl.
No wait time. Helpful staff. Knowledgeable and courteous doctor. I already recommended Dr. Shawl to a co-worker.
Strongly do not recommend going to see Shawl. He was extremely transactional: he didn't offer any constructive advice or really any meaningful information about the ENT issue I was experiencing. He was cold with me and I don't think he looked me in the eye once. It's clear he sees patients as nothing more than a way to make a quick buck.
Dr. Shawl is awesome! I previously scheduled another appointment with an ENT to get my plugged ears checked (was certain it was earwax) and was told that I needed to get a hearing test, so I ended up canceling and meeting with Dr. Shawl instead the next day. Never had my ears cleaned professionally and he was able to extract a behemoth in a couple seconds, clearing years of congestion!
Very nice, thorough, helpful recommendations. Explained everything and what it meant. I would definitely go back for follow up.
Very efficient and professional! His art-filled office is so beautiful and welcoming, I was seen right away, and Dr. Shawl was thorough in his examination and diagnosis. Definitely recommend!
Another great visit with the always thorough and patient Dr. Shawl!
Probably my favorite doctor that I have seen in the city! Was seen extremely quickly and the doctor goes through everything with you; no nurses which I really liked. He was very knowledgeable and took his time to answer all my questions. Couldn't recommend more.
Matthew Shawl was very nice, informative, and honest. I felt comfortable talking to him. I would definitely recommend him his services to another person with serious sinus conditions.
Pleasant, personable, and fast! In and out in less than 20 minutes- would highly recommend!
Beautiful office! Dr Shawl is super charismatic and friendly. Really takes time to explain things. Very patient and kind. We're still trying to get to the bottom of the issue I'm having, but it's been a very pleasant experience thus far. I look forward to working with Dr Shawl!
Very thorough and empathetic. Made me feel comfortable asking questions and understanding my symptoms.
Dr. Shawl was very helpful, conservative with treatment, and very thorough.
Dr. Shawl is awesome. Super professional and knowledgeable. Office is very pleasant. Highly recommended.
Great guy who really knows his stuff! Went to 2 other regular doctors about my ear popping nonsense and they both looked in my ears and said it was all okay. (I couldn't feel it wasn't) He's a specialist for a reason! He ran a few tests in my ears, up my nose (and something else that grossed me our) and figured it out in a matter of minutes! He explained what was happening very well and how to CURE. If you have an Ear, Nose or Throat problem then you should see him!
Dr. Shawl is very professional, he listens, gets right to the point and really knows his stuff. The office is warm and interesting with some incredible art and beautiful furniture. Melania at the front desk was very helpful and nice.
Professional and did not wait long which was nice
He was very thorough and energetic. I really felt good about this doctor.
Everything in terms of the actual visit was nice, the doctor seemed to examine me well. However, the doctor did not see or detect the cause of the inflammation (I had throat, ear and eye inflammation in a span of 3 weeks). Maybe it was the timing, I still don't understand why he did not prescribe me anything. I ended up going to ER a few days later, and back to my regular doctor for antibiotics.
I got all the answers to my questions and more.
I first saw Dr. Shawl in July, and the appointment went well. Months later (at which point I'd changed insurance providers), I made an appointment for November 2nd, then cancelled it less than a day later when I found a more convenient ENT. The cancellation was confirmed by ZocDoc (and, as such, does not show up on my Past Appointments page). Yesterday, 11/22, I received a bill for "MISSED APPOINTMENT NO CANCELLATION." I was never warned about this, and never received a phone call about it from the doctor's office. I plan on beginning the process of disputing this charge tomorrow.
I arrived there 15 min earlier than my appointment, and I was out of there in less than 30min. There was no waiting, he attended me right away. Was was very attentive during the consult, listened to my complains and assessed them all. Very nice!
He was excellent and made me feel very comfortable. He explained everything in a way i could understand. I will definitely continue seeing him and would highly recommend.
Very proffessional, through,informative & pleasant!
Awesome guy, clearly very knowledgable. Was straight to the point but, also thorough and detailed. Not to mention, one of the coolest doctors offices in NYC
Excellent doctor, he is smart and confident with his diagnosis. Explains well, listens to your questions and gives feedback. Office is nice, lots of art in the waiting room. Its a warm and comfy environment which is rare for a doc office. Reception staff is friendly and good. I arrived 10 mins before my appt, had already filled out paperwork via zocdoc which helped. I was in to see the doc is less than 10 mins. Would recommend
Excellent Doctor. Always explains things well and has tremendous professionalism. Best ENT I've seen in many years!
Dr. Shawl is a life saver - or should I say, an ear saver. I had a horrible outer ear infection that came in stages and at its worst, caused the left side of my face to swell up to the point where I almost couldn't open my mouth. Dr. Shawl saw me several times over the course of this infection and was wonderful. He has a wonderful bedside manner and I was never in pain with him even when he had to treat deep within my infected ear. He called to check up on me at home and was extremely responsive when I needed him. He knew exactly what to prescribe and the meds worked quickly. I never waited one minute past my appointment time and his staff and office are so pleasant! Thank you Dr. Shawl! Highly recommended!
Dr. Shawl was great. He was patient when listening to me explaining my symptoms, very clear about the different procedures he was going to do before he did them, and empathetic in acknowledging that the scope-up-the-nose is super uncomfortable. He was thorough in his treatment instructions. Overall, it was just a great experience.
Dr. Shawl is patient, explains things well, and is extremely thorough.
Amazing experience, Dr. Shawl was so lovely, highly highly highly rec.
It was great. Very helpful, informative, and efficient. Went during work and was back to work in a jiff!
Professional, pleasant, and shows real concern for his patients and their issues.
Dr. Shawl was thorough, kind, professional, and very knowledgeable.
Had a 3PM appt, arrived at 2:30PM to fill out new patient forms, as soon as I was done I was called to see Dr. Shawl, not even five minutes later. The receptionist/admin was courteous and efficient at her job. Dr. Shawl was polite, patient, and very straight-forward. I would recommend him to anyone thus far with my experience regarding him and his practice. Lord willing, I won't have to visit him again though for my own health reasons.
Doctor was excellent. Quick and to the point and highly professional.
Dr. Shawl is an outstanding medical professional and a very warm and caring person. His secretary, Melania, is also very professional, very caring and an asset to the practice.
Everything about visit to Dr Shawls office is 100%. Including his office staff.
Really knowledgeable doctor who takes the time to explain things and is very responsive via phone. Lovely, well-run office. I felt very confident that Dr. Shawl knew exactly what he was doing and I felt safe under his care.
Great doctor with a really gorgeous office!
Dr. Shawl was excellent. He was very professional and knowledgable. I really like him. He listened to my son and quickly diagnosed the problem. Highly recommend him.
I would highly recommend him to anyone, he's very pleasant and easy to talk to. I saw Dr Shawl because I had been suffering from a bad cough and sore throat for a week. We spoke for about 10 minutes in his office and then we walked over tot the examination room and he felt my neck to check my lymph nodes and the he put a tube with a camera up my nose and a little down my throat.
Terrific. Warm, welcoming doctor who explained everything and was very helpful. I'm cured!
I enjoyed my visit with Dr. Shawl he took his time listening to the reason for my visit and in the exam room. I didn't feel as if he was rushing me out so he could see his next patient he also took his time to explain his diagnosis and next steps. I highly recommend Dr. Shawl I also liked that I barely had to wait before I was seen. Overall very pleasant visit will be back for follow up visit.
He was Very helpful and professional
Dr. Shawl is a wonderful doctor who was incredibly informative and friendly.
Very fast, very friendly.
Excellent. Very nice and professional. He asked lots of questions and gave lots of answers.
Dr. Shawl has a small, but very welcoming office with lots of great artwork in the waiting area. The wait was very short and my time with the doctor did not feel rushed at all. His exam was thorough and he took the time to explain everything he was doing. I'm glad I made the appointment with him.
Great visit. The office is well organized. I was in and out quickly. Dr. Shawl is thorough and efficient.
Fantastic doctor. The best ENT I've been to!
Listenened well, asked great questions, offered immediate and thorough next steps. Seems to know his stuff.
Dr. Shawl was great. I was nervous to see an Ent. He has an excellent bedside manner. He was very through and listened to my concerns. He was able to explain his plan of care for me without rushing. He is knowledgeable and professional. I was immediately put at ease the moment I met with him. I was seen on time and the office staff was very helpful and efficient. I would highly recommend him.
Clean quiet organized feeling office. Doctor was really pleasant to interact with, Explained things clearly, answered my questions patiently, and took my concerns seriously.
I loved his office - it was comfortable and homey. He and his associate at the front desk were so kind and knowledgable.
He was very knowledgable and helped me immensely with my problem. He saved my hearing!
Very professional, great Dr!
carefully focused on getting the right diagnosis before medicating me. And it was remarkably effective.
Very friendly; made me feel very comfortable
Dr. Shawl's office was a great experience. Very clean, professional, well spoken, on time, didn't rush through the exam. Highly recommend.
Wonderful doctor. Would highly recommend him to friends.
He's a great doctor. Also want to put in a great word for his assistant.
Dr. Shawl is straightforward and professional, takes the time to answer all questions and never makes me feel rushed.
Beautiful office, nice receptionist, no wait, simple and clear diagnosis and next steps. Highly recommend!
Dr. Shawl is wonderful- he is kind, runs on time, does not rush you, explains everything clearly and does a thorough examination. He took the time to talk about the possible roots of my medical issue, not just about easing the symptoms. He has stellar bedside manner. Would highly recommend him to anyone!
Dr. Shawl is very professional, great bedside manner, explains things thoroughly, but has a beautiful office where the walls are covered in original art. Just a great experience all around
Dr. Shawl was quick and professional, and able to address my issue quickly.
Actually wish the wait time had been longer because the waiting room is an honest to god museum.
Dr. Shawl was excellent and had great bedside manner. He also requested to look over prior test results from other doctors/specialties in order to treat my "big picture" situation. Highly recommend.
Very professional and takes his time to listen and provide the best care.
Very personable and genuinely cared
Dr. Shawl was very professional and understanding.
Very helpful doctor who asked specific questions. He worked promptly and gave clear information. He did a good amount in the office and then referred me out to the appropriate specialist for more, asking me to follow up with him soon. The office is beautiful!
The other 5 star reviews are right. Well trained, personable, timely M.D.
I'm dealing with an unexpected and unusually severe sinus infection and wanted a second opinion. Dr. Shawl was great! He really listened to me and did a thorough intake to understand what was going on with me. I appreciated his care in explaining what was happening to me, what my options were and what I can expect in the next few weeks. I'd definitely go back to him again.
He is very thorough and thoughtful, I would highly recommend Dr Shawl.
Doctor Shawl took his time to take a look at my hearing problem. He also shared with me that issues that could be causing my problem and he arranged a hearing test and exanimated the results. He was very professional and I felt so confident that he was going to help me with my issues.
I can breathe through my nose for the first time in ten years with just a pill and a few sprays. What more can you ask for?
Dr. Shawl was professional, understanding, precise,and comforting. He explained what he thought the problem in my ear was. The secretary was nice and the wait was short. I already recommended him to my coworkers
Dr. Shawl was very informative and had great bedside manner. Office is good , for me the wait time was close to 30 mins .
Dr Shawl is excellent, I have no hesitation recommending him.
Dr. Shawl is absolutely wonderful.
Dr. Shawl was very professional and thorough in his examination and diagnosis. I especially appreciated the fact that he first recommended dietary and lifestyle changes to address my particular issue before prescribing medication or surgery. He was extremely personable and easy to communicate with and the office is a very nice clean environment.
He spent 40 minutes with me and answered all my questions. He is also very honest and genuine. Literally no wait time in the waiting room.
I've seen Dr. Shawl a few times and he is one of the most thorough doctors I've been to. I've never felt rushed. He spends more time than any doctor I've been to ensure that he understands exactly what's wrong and that I understand what his recommendations are. It's always pleasure going to his office!
Dr. Shawl is excellent. He takes time with you and listens to your concerns and explains things clearly. His bedside manner is amazing. His assistant makes you feel very at ease. Just a great doctor all the way around.
Very professional and calming office. Knowledgeable and caring bedside manner.
Dr. Shawl was thorough and patient. He's a great doctor. He listened to all of my concerns, checked out everything and diagnosed afterwards. I'd recommend him to anyone!
Explained every step and the findings. Very good doctor. Highly recommended.
Could not be more comfortable going to a doctor's office. Easy to talk to, willing to listen, gives options to handle the situation. Pleasant and highly recommend.
There was no wait to see Dr Shawl and he was really great. Without pressuring me he also recommended I look into some other general things for my health which I really appreciated and wasn't aware I should be concerned about yet. Will definitely go back to see him again.
He was very nice, asked many questions and listened to everything I said. Great bedside manner!
Amazing Dr! Had a septoplasty and he did a great job and the follow up was really nice.
I was charged for something that I had no idea I was going to charged for
I am always very pleased with my visits with Dr. Shawl. He is always very thorough and professional. His bed side manner is always fantastic. His diagnosis is always very accurate and greatly helpful. He is highly recommended.
Best doctor I have ever gone to - has been my ENT since I moved to NYC over 4 years ago.
Answered all my questions, made me feel at ease. Painless exam.
The doctor was clearly very knowledgeable and takes his specialty very seriously. Very personal office and very friendly staff. I would definitely recommend him again!
Very nice office and great bedside manner. The scope procedure was easy and quick. The medications prescribed are helping. Thank you!
Diagnosed my infection quickly, accurately, and immediately sent the medication I needed to my pharmacy.
One of the best ENT's in the NYC area. Really wanted to get to the core of my issue.
I was very pleased with my visit with Dr. Shawl. He was very thorough and professional. I am very happy that I found this doctor and definitely recommend him.
I was incorrectly billed. The woman who works at the front desk and runs all the paperwork is terrible. She will be who you deal with and she is very rude, not helpful, and will stonewall you if anything goes wrong.
I recently moved from Westchester and not only needed a new EMT, but a second opinion, as well. I felt like Dr. Shawl genuinely took his time with me and really listened. This was above and beyond what i was expecting, his bed side manner is fantastic. He took the time to explain how we would proceed moving forward and made me feel very comfortable. I will be using him as my primary ENT from now on!
I was promptly seen by Dr Shawl - who was very professional, answered all my questions and made me feel at ease.
It was excellent. Dr.Shawl explained things thoroughly.
My visit to Dr. Shawl was great. He took the time to listen to my concerns and treated me with the care that I needed. He was knowledgable, calm, patient, and reassuring. I trusted him completely. His facility was also immaculate, aesthetic, and up to date. I would recommend him to anyone and will be back to see him again if need be.
Dr.Shawl is one of the best in his specialty. I travel from Queens to Manhattan to see him. All doctors should be this good
I recently broke my nose while playing basketball. A few days later, I visited Doctor Shawl to see if there was anything he could to to help fix it. After an examination, he was able to break it back in place and now it looks like normal. He was extremely professional and caring throughout the visit and he made the painful experience of getting my nose re-broken feel not quite as bad! Would highly recommend him
Very happy with Dr Shawl. He is friendly, knowledgable and straight-forward. And his waiting room is the best - great art everywhere!
Professional, to the point, quick, thorough and accurate diagnosis
I love that he doesn't overbook his appointments, so that your appointment time really is your appointment time. That's rare and wonderful. And Melania at the front desk is kind, helpful, and friendly, which in my experience is also rare! Dr. Shawl was very nice and easy going, and answered all my questions.
very attentive, calm and thorough. Highly recommended.
Dr Shawl is absolutely amazing!! I went in for a consultation regarding my deviated septum and my difficulty breathing (especially at night) He recommended I have a Septoplasty along with other minor procedures to facilitate the air passage though my nose. I CAN BREATHE! The surgery was fantastic and Dr. Shawl personally texted me every day post surgery to see how I was doing. He was EXTREMELY caring and patient with me, and did an amazing job with the surgery. I cannot praise Dr. Shawl enough... truly an amazing experience. I would recommend Dr. Shawl to anyone and everyone.
Excellent doctor. Thorough, clear, thoughtful, great communicator.
Dr. Shawl was very informative and had great bedside manner. Very accommodating. Office is lovely and wait was minimal.
Excellent. Very knowledgeable. I had gone to a previous ENT for the same problem, and the treatment from the previous doctor was ineffective. Dr. Shawl helped me out and I'm feeling better.
Great visit. Very professional. Lovely staff and office
Dr. Shawl was on time and very pleasant. Definitely would recommend him to other patients
Very professional and informed doctor. No wait (they do charge you a fees if you cancel on the last day). Highly recommend.
He is such a great doctor. He diagnosed me immediately and we discussed the best treatment plan. I love him!
Knowledgeable, experienced; explained procedures and options...
He was professional, quick, helpful, and intelligent - would highly recommend.
SO happy with the service. The office is so relaxing with French art and jazz music. I was seen right away, given an examination and told exactly what needs to be done. The doctor is professional and personable. Highly recommend.
Excellent service with no wait!
Had an awesome first appointment with Dr. Shaw. He is a fantastic and warm human being that is very responsive to the needs of the patient. He was very professional, asked many detailed questions and the examination was more extensive than I have had in any other place. The Secretary what extremely polite and courteous the office was clean and very calming. Dr. Shawl will definitely be my ENT Doctor from now on. It was a pleasure to have not only found and met such a detailed and professional Doctor but also a kind and warm hearted human being. Thank you Dr. Shawl.
Had a great first appointment with Dr. Shawl who was thorough and very knowledgeable. Everything from the intake through the examination, to discussion of treatments went excellently. I was very pleased with the warm, kind bedside manner, calm and friendly demeanor of this caring and informative professional Doctor. The receptionist was warm, friendly and also welcoming. I feel like I'm in good hands and have definitely found my permanent ENT Doctor. Thanks Dr. Shaw.
Great doctor. Explained everything very thoroughly and was in and out quickly. Seems like he actually really cares about his patients.
Professional, and the office is amazing.
I felt really confident with Dr. Shawl and his office. Everything from intake, consultation, examination, to discussion of treatments went efficiently. Dr. Shawl's bedside manner was serious and razor-sharp. If I have any more sinus problems, then I will certainly go back.
Great doctor! Good bedside manner! Helpful and informative!
The doctor was friendly, knowledgable, spoke to me without any condescension and ultimately gave me two options as to how to deal with my issue. If I choose the option that would mean returning to him, I would be more than happy to do so. Thank you, doctor.
I was very pleased with my visit. Dr. Shawl was efficient and kind. I would definitely see him again!
Nice and professional
Quick and to the point. He seemed very sure of himself which is reassuring as a patient. I was in an out in no time.
An amazing Doctor with a very chic office! He was very professional and empathetic! Not only that but he went out of his way to recommend other doctors for me because he knew I was new to New York! Definitely a doctor I would recommend my friends and family to.
Very punctual, professional and available.
Had a great first appointment - Dr.Shawl was thorough but quick and has a great and caring bedside manner. I feel like I'm in good hands.
Very professional and informative. No nonsense! Really liked him
Excellent doctor. Thoughtful, thorough, generous with his time. Calm manner, very knowledgeable.
He was very accommodating and relaxed... I like that... Makes you feel comfortable
I had a great experience with Dr. Shawl. He's my ENT now (and I've shopped around a bit). Strongly recommended.
Very competent and friendly. Dr Shawl made me feel at ease and I would definitely recommend him.
Dr. Shawl was very nice and seemed knowledgeable of the problems I was having. Got me fixed up in a jiffy! Would definitely return for another appointment.
He's fantastic. He was very professional, asked the right questions and examined me extensively. Highly recommend
He addressed all of my concerns in depth, made me feel extremely comfortable in his ability and knowledge. Office was incredibly clean and professional. Received phenomenal care.
Great experience. Dr. Shawl addressed all of my concerns. He made me feel comfortable. Very knowledgeable. The office is fantastic, and the receptionist was very helpful, attentive and sweet.
He was great - super nice and attentive. I felt extremely relaxed. Beautiful office too!
He was professional, straight-forward, pleasant, smart. I felt like I was in good hands.
So happy to have gotten a last minute appointment here. His office is amazing and he is very nice and trusting and to the point. Happy with my treatment will use this ENT from now on.
Listens very carefully and was prepared before I even entered the room (had read the previous reports I provided just that morning). Excellent understanding of my issues as well as potential treatment options.
Quick, knowlegable, and kind. What more can I ask for?
Always a pleasure. Sr. Shawl is sincere, professional, and very knowledgeable, and I highly recommend him.
Fantastic Doctor and wonderful waiting room/office.
Dr. Shawl prescribed treatment that cleared up a nasal issue I've had for over a year. I waited at most two minutes. He was professional. I will go back for any future problems.
Excellent! Very professional, thorough, and efficient while also being caring and kind. I loved that he let me express all my concerns first and was always open to discuss my questions at any time. Also he had to use an endoscopy to look at my sinus and throat multiple times, but it never hurt, at all! In the past I remember having a doctor who made my tears gushing out with the same procedure, so I was so relieved and felt I was in good hands.
Excellent. Top notch. Focused and a quick study. Thorough and left no stone unturned. Interested in follow up.
He was pleasant and able to diagnose the problem immediately. Gave complete directions on handling the situation.
I think I found the best doctor in the world ??????????????????
Great doctor! Very knowledgeable about his practice. Would definitely recommend.
Dr Shawl was courteous and efficient. He explained what he was doing and what symptoms he was looking for for his diagnosis.
From the minute I walked into Dr. Shawl's office, I knew I had made he right choice. There was a cool and good vibe in the waiting room. I waited no time which I totally appreciated. When I met Dr. Shawl, I liked him instantly. His bedside manner is excellent. He takes a lot of notes and asks questions which I love so he was able established a history and he explains everything in great detail. I would highly recommend his to anyone in need of a ENT.
Great doc. He's the only ENT I go to. Super efficient.
Very pleasant and professional. Recommended to anyone!
Dr. Shawl was very polite and attentive. He saw me almost immediately (5-10 after I arrived a little early). It was a quick appointment, but he took his time asking me questions and checking everything. His office is incredibly nice and clean. His receptionist was polite and answered my questions patiently. I will definitely come back and recommend him.
First met Dr. Shawl approximately 4 years ago. After 4 years, he continues to be an amazing doctor. It appears he does not overbook appointments which means there is no waiting time. Additionally, he takes his time to have a conversation about your medical needs before examining you. His examination is very thorough and not rushed. At the end of your appointment, your visit is summarized and a clear cut plan is discussed. I'm really satisfied with his services and grateful to have him as one of my doctors.
I was extremely happy with my visit today. He was a warm person with great explainations and really seemed to care about my current issues. Would definitely recommend!
Quick, professional, and helpful.
Didn't help at all, inflexible about scheduling and condescending.
What a wonderful doctor. I've seen many doctors in my lifetime, and Dr. Shawl definitely stands out as one of the best. Definitely recommend him!!!
Excellent doctor. Listened attentively to my history, asked pertinent questions and took notes. He explained everything he was going to do before doing it, and provided a well reasoned diagnosis with a series of next steps.
I rarely leave reviews but Dr. Shawl deserves one. He is amazing. He is attentive, helpful, and extremely knowledgeable. He explains things to you in a detailed and intelligent way while also making the information easily digestible to a non-physician patient. He goes above and beyond listening to your issues and helping you find the help you need (through your visit with him, connecting you to physicians in other practice areas when need be, and even by reaching out to other physicians to obtain referrals from them if he doesn't have anyone he can refer you to himself). I highly recommend Dr. Shawl. Added bonus - his waiting room is beautiful.
This is my first Zocdoc review even though I've been used the website for a while. Dr.Shawl is so professional and really good that I'd definitely recommend to everyone!
Dr. Shawl is very knowledgeable and concise. He speaks fast but its not to be taken in a negative way, he simply knows what hes doing. I never felt rushed or unheard. I'm so happy he was available. I went by the reviews I read and was very pleased. His office is lovely! Great art on the walls, nice calm ambiance.
Fantastic...great approach to patients, eager to be helpful, knowledgable, efficient. Zero wait time, which was appreciated. One of the easiest doctor appointments I've ever had. Problems solved.
Professional and attentive.
Superb Doctor. Very engaged.
Great easy visit. Excellent Doctor.
Excellent ENT specialist, very thorough.
He was very knowledgeable and so helpful! He is my new ENT Dr.
Thorough and answered all my questions.
Quick, but thorough and concise. Would definitely recommend.
Amazing! Great doctor! Felt very at ease. First time seeing him - will definitely recommend him to others!
Dr. Shawl was attentive, courteous, considerate, and thorough. I will definitely return to him for ENT needs.
Dr. Shawl was the perfect combination of professional and friendly. He was very direct, quick, and efficient. 100% I will be going back to him for a follow up appt.
Super knowledgable, and walked me through everything he was doing before he did it. Explained why he was performing every test as well. Very nice - only waited 5 minutes after filling out my initial paperwork.
My visit was really good - I was in and out of the office in 15 minutes, yet I didn't feel like I was rushed at any point. He explained what was wrong with me, and how I needed to treat the problem in a very simple and easy to understand way.
A really fine & compassionate Dr..
I felt like I had a sinus infection so booked an appointment. The waiting room is like a classy living room, Dr. Shawl saw me immediately and chatted in his office. We then stepped into the exam room and diagnosed my infection and clearly went over a course of treatment. Answered all my questions and was friendly and professional. My prescriptions were all waiting at pharmacy, super easy.
I visited Dr. Shawl for reactive lymph nodes that had caused me much anxiety and many specialist visits in my past. Dr. Shawl was extremely professional, thorough and reassuring. In the many ENT specialists I've seen, he stood out in his ability to not just exercise profound expertise, but a kindness that many of my prior physicians had lacked. I highly recommend Dr. Shawl.
If i have a ENT problem I do not care that I live in queens I go out of my way to see Dr.Shawl in Manhattan. Of all the doctors that I have ever seen through the years I rate Dr.Shawl at the top of the list. He is very professional, listens to your problems and explains everything. His office decor and light music puts you in a nice relaxed mood, and his receptionist fits right in with the surroundings. This office is run the way a doctors is supposed to be run.
Highly recommend. I will come back for a consultation next month. I'd trust him for a surgery, if need be.
A true professional. Knows his stuff. Great bedside manner. Highly recommended.
Dr. Shawl was one of the best doctors I've ever visited. Very informative, very polite, down to earth, and extremely knowledgable and attentive. He didn't suffice with just subscribing me antibiotics, but also gave me a bottle for sinus rinse, suggested special earplugs when he realised I'm going soon on an airplane, and suggested I take probiotics to avoid the side effects of the strong antibiotics. In short - I couldn't ask for more.
He was very professional and attentive. He carefully listened to my concerns and anyswered all the questions I had. His office staff was also very nice and professional. I felt very comfortable throughout the visit. I highly recommend him.
His office staff and decor are very welcoming and professional. I felt comfortable and confident that he was listening to my concerns and made the best recommendations.
Dr. Shawl was very thorough and informative and was able to diagnose the problem.
Matt has been very helpful and professional for my visits. He is detail oriented and a pleasure to deal with.
Dr. Shawl was very attentive and thorough. He was quick and I didn't have to wait. I was also able to check in online prior to the appointment. Highly recommend!
No wait time and very professional.
Doctor shawl was punctual, attentive, personable. He invested significant time in treating me properly and showed genuine interest. I would highly recommend him!
Dr. Shawl was very thorough yet efficient in my consultation and exam. He helped with my ear issue, and provided suggestions to help for a secondary issue I've been having. Extremely warm with good bedside manner.
Very welcoming atmosphere ...the receptionist was very friendly and professional... The office environment very clean and Dr Shawl was very nice answered all my questions and explained to me all that I needed to hear in detail... I will highly recommend everyone to consult him.
I was satisfied with my visit with Dr. Shawl. The wait was not long. His manner might be thought as being slightly brusque to some, but I found him direct and to the point. He quickly identified my issue, and I will definitely go to him for a follow up.
Super helpful, fast and professional.
Dr. Shawl was excellent. He listened carefully to everything I had to tell him and offered treatment that was just what I needed. He carefully and thoroughly explained my prescriptions to me so that I would not have to ask the pharmacist. He also sent my prescriptions to my pharmacy and they were ready for me as soon as I arrived, no dealing with dropping off paper prescriptions and then waiting forever while they fill them. His waiting room is very comfortable and filled with art work (I'm a collector, so I really enjoyed seeing what he had). His receptionist was incredibly helpful and made my transaction quick and painless. I would definitely recommend Dr. Shawl to anyone looking for an ENT who is very conveniently located steps away from Union Square.
Great doctor - nice, thorough, very helpful & answered all of my questions. The receptionist/assistant was nice as well & the office is beautiful and very clean. Will definitely go again for follow-up visits.
Friendly, professional, informative doctor's visit. Treatment provided quickly. Dr. Shawl also has a really nice office full of modern art—it's the exact opposite of most bland, ugly doctors offices.
Overall great experience. Dr. Shawl is very informative and is just genuinely awesome!
Firstly, i see a lot of doctors so in comparison Dr. Shawl is one of the best. He is totally on top of his game! He's warm, knowledgable, efficient and very professional. I felt like he did such a thorough med interview and explained things clearly. The waiting room is like being at the Met or the Whitney museum with all the art work displayed. The exam room was so clean and all his tools are high-tech. You definitely feel like your in excellent hands. I generally don't write reviews but Dr. Shawl and his staff are exceptional.
He's great. Defintely recommend him.
He was very thorough and professional.
Dr. Shawl is very professional and informative. He took time to listen to my questions/concerns and explain the answers. He was throgh and didnt rush through the appointment. One of the best doctor office visits I have every had.
Great doctor. Very professional, takes his time listening to your concerns an evaluating your problem, then he explains everything to you in a very clear manner.
Dr. Shawl was thorough, efficient, and to-the-point. I had a major earache due to a cold and after he examined my nose, ears and throat, I was relieved to find out that nothing was infected. He sent me home with reading materials, recommended nasal saline sprays to purchase, and even a preemptive antibiotic prescription just in case my cold symptoms returned so I wouldn't need to go back into the office just for a Rx. He was knowledgeable, easy to talk to, and fast. Also, his office is covered in brilliant artwork. :)
Pretty awful doctor. I came in saying my Eustachian tube was blocked - he insisted on a scope down the nose, plus hearing tests. Hundreds of dollars of tests later and he tells me "your Eustachian tube may be blocked." He told me then to go to an allergy doctor and I just rolled my eyes and told him I'll find a better doctor.
Love his office. Incredible doctor, really informative!
I love the fact that he paid attention to my complains and he knew what to do right away... Very pleased!
Dr. Shawl was great! He was thorough, but quick, without making me feel rushed. He was efficient and confident when examining me, and had a friendly demeanor. He also explained everything to me, and provided very detailed information about how to proceed with the treatment. The wait time was a wee bit longer than I would like (25 minutes), but the receptionist was welcoming. I would definitely recommend Dr. Shawl.
Everything went well I was given helpful advice and the root of my issues were addressed
Dr. Shawl is great! He's extremely competent, thorough, and thoughtful. He was careful to recommend a course of treatment that best fits my life and schedule, without overreaching or being too aggressive with treatment. Highly recommended.
Dr. Shawl was extremely helpful and knowledgable.
very pleasant, friendly, quick. beautiful office and accommodating staff!
It was pleasant and he will evaluate every step to make to explain the cause and steps to take.
Incredible physician. I was pulled into a meeting and hence was 15 minutes late. Not only did Dr. Shawl take me but he provided excellent care without rushing me out. He also gave excellent advice on where I can find artwork for my apartment, as his office walls are adorned with beautiful variated works of art.
one the waiting room is a superb art gallery and the reception excellent and doctor on elf the best
He is an excellent doctor. Very caring and knowledgable. I would definitely recommend him to anyone who needs an ENT.
Very informative and thorough. I also enjoyed the atmosphere of the reception area... not your typical cold waiting room, very comfortable.
I filled out forms online with ZocDoc and essentially just had to provide a few signatures and went right in to my appointment. Dr. Shawl was animated in his discussion and demonstrated knowledge in his field. Would definitely recommend to those with otolaryngological issues.
Excellent Dr! Professional, Knowledgeable, He is pleasant and takes the time to answer my questions, no matter how ridiculous they are.
Great office. Great location. Very thorough.
A great experience. I'm grateful to other ZocDoc users who recommended Dr. Shawl.
Professional and caring.
Very professional and efficient. Answered all my questions and was very polite. Would definitely reccommend!
Dr. Shawl was great. He listened and asked so many questions to try to get to the root of my issue. Trusted him greatly.
I saw Dr. Shawl after 2 unsuccessful, uncomfortable visits to another ENT physician. Dr. Shawl took an appropriate history in his office, then took me into his treatment room. He was kind, patient, efficient, and skilful. Bottom line, problem solved. I will be seeing Dr. Shawl annually. It also helped me to walk into a lovely waiting room that inspires mindfulness. Thank you, Dr Shawl!
professional, accuracy of diagnosis, insurance coverage, location and willing to assist
Great doctor, explains everything and gives positive feedback.
Great Doctor. Totally makes the extra effort that is sometimes needed but not expected at a regular visit to the doctor. I can't recommend him enough.
I found Dr. Shawl to be knowledgeable, clear, practical, and to have a good passion for his work. I felt very comfortable from the moment a set foot on his well appointed office.
He was great. Very informative and helpful. I would definitely recommend Dr. Shawl.
Dr. Shawl is patient and takes time to review medical history first. He was gentle in examination, telling me what he was going to do in advance. Empathetic to the fact that I was feeling miserable with all kinds of mucus. Provided diagnosis and treatment and spent time ensuring I understood how to treat myself at home. Never felt rushed. Very honest with his assessment. I definitely recommend.
High energy and explained everything very well.
Professional, courteous, knowledgable. I have no problem recommending him.
Very professional, comfortable office.
Dr. Shawl was terrific! He was very thorough, taking the time to discuss my medical issue in his office, prior to the examination. He is extremely knowledgeable and is just as determined as I am to figure out the cause of my vertigo which I appreciate most! I highly recommend Dr. Shawl and I wouldn't have found him if it were not for ZocDoc and all the great reviews about him. Thank you!
Dr. Shawl is smart, attentive and quick yet thorough. Don't go to him if you want a guy who chitchats about the weather or asks about your weekend plans (he gets right to the point of why you're there). Go to him if you want a doctor who clearly knows his stuff, is incredibly professional, and asks just enough questions to make a smart, informed diagnosis (and conducts any necessary tests, of course).
I had this issue with my ear that I couldn't figure out for almost a whole year. I had been to another doctor before who wanted to perform surgery for a deviated septum, but I decided to get a second opinion (from Shawl). I had to see Dr. Shawl a few times over the course of a couple months and without giving you the whole long story of everything we did and tried, it was because of him and the allergist he sent me to that I discovered my issue stemmed from a Mold issue in my bathroom. I'm very appreciative to Dr. Shawl for not just sending me to surgery after 3 visits like my previous doctor wanted and for exploring all options to help get to the bottom of the issue. If I ever need an ENT again, I know Dr. Shawl will give me the proper attention and geniunley care.
I would definitely recommend him to everyone. The receptionist was really nice. The doctor was great and thorough with answering all my questions and the wait was minimal- let's say under 5 minutes. Perfect appointment!
He's extremely thorough, polite, and professional. Felt very comfortable throughout the appointment.
Could not be happier. Incredibly friendly and polite. Took all the time I needed to explain everything properly. His office, waiting room and exam room were clean and tasteful. Wish all doctors were this humane and professional.
I liked Dr. Shawl - he seemed very professional and knowledgeable, and wasn't rushing me through the appointment as I know some other doctors do (which infuriates me). He explained what he thought was the problem with my ear and why it was recurring, and gave me a prescription that worked. (Not giving 5 stars because I reserve it for an outstanding, wow experience, which happens very very rarely.)
Dr. Shawl is a very knowledgeable doctor. He explained everything very clearly and give his advice in a short period of time. I would highly recommend him.
I had a great experience at my first visit with MD Matthew Shawl. I felt very informed and highly recommend him to anyone.
Excellent doctor, very limited wait and great bedside manner. I found my new ENT doc!
Dr. Shawl's office is BEAUTIFUL and in a very convenient location. He is straight forward, professional and gave me lots of information for my teatment. The receptionist is very caring and helpful and she made sure that I would have no problems. Highly recommended :)!
Dr. Shawl was great, very attentive and thorough. Great listener, nice office. Highly recommended.
Attentive and responsive staff and doctor.
Honestly, Dr. Shawl is amazing. He is very thorough (cultures and blood test for a bad case of tonsillitis and sinusitis) and booked a follow up right on the spot. He answered all my questions and explained to me what prescriptions I would receive and how to take them. Can't recommend him enough!
I would highly recommend Dr. Shawl. I saw him within 5 minutes of arriving at the office. He was friendly, helpful, and efficient and listened and took seriously all of my concerns. He offered helpful advice and referrals and was happy to answer all my questions or clear my doubts.
Enjoyed my experience speaking with him. He listened carefully to my symptoms and dealt with the issue immediately and gave me a sensible plan for treatment.
I highly recommend seeing him! He's informative, personable, and not bad on the eyes. He was very nice and showed concern for my well being.
Great doctor and very pleasant visit. Good bedside manner - he is quick but efficient and I didn't feel rushed. Appreciated the thorough questions prior to my exam as well. Will definitely continue to go back.
Wonderful doctor's visit. I enjoyed the waiting room for the short few moments I was there, and Dr. Shawl was quick, efficient and informative.
Great great doctor! Highly recommend!
I will recommend and see Dr. Shawl again
The doctor was exactly what the reviews said he was. Very professional, caring, and a genuine concern about your comfort.
always a pleasant experience going to his office as I always say - he's the best
The doctor was very thorough, knowledgeable, and helpful in answering all of my questions and concerns.
Great doctor! Very thorough and friendly.
I would highly recommend Dr. Shawl. I saw him within 5 minutes of arriving at the office. He was friendly, helpful, and efficient and listened and took seriously all of my concerns. He offered helpful advice and referrals and was happy to answer all questions.
The office was clean and well decorated, and Dr. Shawl was attentive and professional. Highly recommend.
This was my first time visiting Dr. Shawl's office, very happy and satisfied with my visit. Dr. Shawl was outstanding, taking his time and explain everything in detail. Really goes out of his way to care for his patients, following up with referrals and results. Very much appreciate this. Office is beautifully decorated and very welcoming environment. His front desk assistant was very helpful from beginning to end, even keeping in contact after for additional exams I need to get done outside. Overall, highly recommend Dr. Shawl, you'll be in great hands.
I have been going to Dr. Shawl for several years now and he is one of the best doctors I have ever been to. He is very thorough and his treatment plans take into account your overall health, not just the ailment you are going to see him for. He always makes great recommendations when you need a referral, and will follow up with the doctors he sends you to. I've had sinus problems for many years now and Dr. Shawl has helped me to get things under control. I have improved greatly since I started seeing him and am healthier overall.
One of the most professional offices I've been to in a very long time. MIlania the secretary is very professional and kind. Dr. Shawl takes his time, doesn't rush his patients and isn't always rushing to give you a "quick fix" of antibiotics he is a follow up kind of Doctor which I can appreciate! I love the office, its very warm and inviting with all of the art as opposed to advertisements by Pharmaceutical companies. He is extremely knowledgeable about his practice/specialty and I am so glad that I found him!
Dr. Shawl was very detailed and thorough.The office is a gem in the East Village.
Dr Shawl was fantastic in treating me for a recurring ear infection.
Excellent secretary is icing on the cake. He was everything that you would want a doctor to be.
Dr. Shawl was very understanding and helpful. He gave me a lot of information, and he listened to my concerns very carefully and responded to them. The receptionist was also very kind!
Dr. Shawl is extremely competent, professional and extremely friendly. I would highly recommend if you are in need of an ENT.
Very cool and clean office. Dr Shawl was thorough and fully addressed my concerns. Immediately determined issue and educated me on solution. Highly recommend.
Very professional, nice, knowledgeable, prompt; listened carefully and patiently and addressed all concerns. I'd definitely come again and consult on any other related issues.
Dr. Matthew Shaw was excellent. Took the time to explain everything thoroughly. I did not feel rushed, very personable and professional.
Dr. Shawl was awesome! So professional and so patient. He really talked me through all of the issues and concerns I was dealing with. Very thorough, which is nice because so many doctors in NYC seem to just rush you out, seeing patients one after the other so quickly. He was very understanding and scheduled a follow up for me as well. Highly recommend him!!
Dr Shawl was very professional and explained every step of his examination. Very personable.
Great Doctor and really listened to my issues. Very thourough.
Very knowledgeable. Doctor was able to get to the root cause of my problem just about right away. Would recommend this doctor to anyone else
Outstanding visit. I've rarely felt more attended to by a doctor.
Very detailed, quick turnaround and office is a beautiful space and a pleasure to be in.
Dr. Shawl was very nice & very attentive. Answered all of my questions, did a thorough examination and explained to me in detail what the issues were and how to resolve them. I was very happy & would recommend him.
I thought Dr. Shawl was an exemplary doctor! I loved his bedside manner, he took the time to listen to why I was there, he even made the fearful scoping procedure a walk in the park! I will definitely return to him in 7 weeks for a follow up.
Short but sweet, I really didnt need much treatment. I got in 15 min prior as recommended to fill out paper work and he saw me promptly at my appt time. He gave a desk consult to get to know me better which had a nice professional feel. The exam was quick, maybe 15 mins.
I am a Doctor myself and I am glad to find Doctors who treat patients in a high quality level. He listen to my concerns carefully, pay attention and made suggestions based on his knowledge and experience. Liked that he recognized his limits and made appropiate referrals. His office is extremely clean and organize, he cleaned his hands before touching me. A+
quickly gave me a solution to a problem I've had for 10 years and no doctor could before.
Shows a genuine interest in his patients and easy to talk to. He's the bomb!
such great bedside manner. informative. thorough. sympathetic and attentive. beautiful office. great front desk. all in all a wonderful experience.
Very knowledgeable, inquisitive, and friendly. I felt that he is one of the best doctors I have seen in a while. I have a very unique medical issue and instead just ordering a bunch of tests just so he could rule things out, he was very thoughtful about which direction he wanted to proceed with my case. I would highly recommend Mr. Shawl.
Dr Shawl is very pleasant and gentle. He listen and answer all my questions and concerns.
Professional, appointment start on time and I liked his approach.
I love Dr. Shawl. Consultations are quick but thorough and not rushed. Earlier this year I trusted him to perform surgery on my deviated septum and I feel great! Would highly recommend. Also, his office is very nicely decorated-- probably one of the most beautiful offices I've ever been to.
Dr. Shawl was very pleasant and knowlegable. He explained everything very carefully. Office was clean and had interesting art work.
Very professional and thorough. Addressed all of my concerns and a great personality. I also loved his office, it was a very comfortable size and had great art work!
Very knowledge and thorough.
I loved his demeanor. He's not only an excellent doctor, he's kind and understanding.
Amazing amazing amazing . Smart, articulate, explanatory, professional. Will see him for all ENT needs.
Very professional...would highly recommend Dr. Shawl to anyone that needs his services.
Dr. Shawl is great! Will definitely be back in 6-8 weeks.
He is a downright great doctor and an even more genuine human. I wish he was my doctor for every specialty!
It was great! I had put off going to the doc for a while because I hate meeting new ones but he was wonderful. I'm really glad I found his practice and will definitely continue to go to him.
Can you call a visit to a doctor refreshing? This is the way all should go. Pleasantly professional.
Totally pro, efficient, thoughtful, and kind. Plus he has fabulous art everywhere, and a Buddha sitting on his desk. Found my new ENT!
I almost hate writing this review because I don't want to have to fight you all for Dr. Shawl. He actually listens to what you're telling him, pays attention, cares about your situation and takes time to make sure you understand both what is wrong and what you and he are doing to fix it. Very thorough without TMI, and without wasting time. His waiting room is amazingly well decorated but you won't have time to appreciate it; he's very prompt.
I have been seeing him for years. Great Dr.
Dr Shawl was great, very professional and thorough
Fast, efficient, skilled.
Very professional doctor. No wait time at all, I was in and out. Highly recommended.
Really great doctor. Great bedside manner, went out of his way to call me as soon as he got the results. In fact I got lab testing and 2 hours later he called me. Very thorough. Highly recommend!
I was in pain when I walked in and I left pain free… enough said.
Very professional and down to earth.
My visit went very well and I anticipate my problem to be resolved by the treatment he prescribed in a short time. I was very satisfied and will continue to use his services when needed.
Professional, down-to-earth, attentive - highly recommended. Great ENT.
He was nice, but not required multiple check-in visits which is additional time and money. I ended up switching to a different health care plan (under the freelancers union) and saw their specialist who was able to better addressed my needs within a single visit .
Very good experience. The office is beautiful and Dr. Shawl did a thorough exam.
Would highly recommend Dr. Shawl! He is not only incredibly professional, but shows a genuine concern in addressing your issue in the best way possible!
My experience with Dr. Shawl was great! His office has a beautiful waiting room, friendly and competent office staff, and I had no wait time. He was friendly, professional, thorough, and patient. He reset a broken nose for me, which I was quite nervous about, but he made me feel calm and comfortable throughout the process. Dr. Shawl is everything you could ask for in a doctor. I recommend him wholeheartedly!
My actual visit was fine. He sent me to an audiologist to help him figure out what was wrong, so I went to the audiologist and she said everything was fine and that I should be hearing from Dr. Shawl within the week so that he can tell me what the next step was. Over a week later I didn't hear from him, so I called his office and his receptionist put me on hold to ask him what he wants me to do next. Basically I never spoke to him directly over the phone and his receptionist kept going back and forth and finally told me to schedule a followup in 4 weeks....what?!? That made no sense since we never found out what was wrong. I called the audiologist so that she can recommend another ENT and she was shocked when I told her what had happened with Dr. shawl. Dr. Shawl is a nice person with great bedside manners, but it was annoying on how I had to almost harass the receptionist to get my full results and determine what to do next. I probably wouldn't recommend him.
Smooth visit, hardly any wait time. The doctor was nice and friendly, and his offices are very conveniently located one building from the Union Sq subway station.
Very thorough lovely reception area and his patience for me to explain everything was exemplary it's great to see a doctor with old fashioned manners.
Have a follow up appointment and I will follow up. Really recommend this Doctor.
I only wish Dr. Shawl was a GP.
I loved Dr. Shawl! He was very professional and knowledgeable. He is very caring and thorough. I would absolutely recommend him to other people. He was amazing and I felt confident with his diagnosis and treatment suggestions.
He was very informative and helpful. Very easy to talk to.
This was my second appointment with Dr. Shawl and it was as pleasant as the first. He's very thorough, professional, and nice all while being very efficient. I trust him and I'll keep going back.
Knowledgable, speedy, efficient and thorough.
he is a great doctor. Great bed site manner. Provided great information.
A pleasant welcome from his staff, very professional and on time with everything.
Professional, knowledgeable. instilled confidence. Good first appointment.
Excellent. Very thorough.
Dr. Shawl was very attentive and listened to my concerns. He resolved my problem and assured I would be fine. I would recommend him and see him for any future ear related concerns.
Overall excellent experience!
Very good. Ended up requiring sinus surgery after exhausting other solutions. Saw other ENTs in relation to the same issue, he was by far the best at diagnosing the issue and communicating what was needed.
DR. Shall was very attentive,polite,considerate and performed Very thorough examination, from start to finish making sure everything was correct. Office very quite and full of interesting art. Secretary is very pleasant.
Very professional and thorough. Explained his diagnosis and thought process clearly. Answered all my questions.
I felt very comfortable discussing my symptons. Without a doubt I will follow up again.
Really attentive and made me feel like we had a plan of action and things were going to get better!
Dr. Shawl is down to Earth and really seems to know his stuff. He is also in Manhattan, conveniently located near all the Union Square/14th Street trains.
Dr. Shawl addressed all of my concerns and thoroughly answered all my questions, even my crazy questions! I happened to show up early for my appointment and he met me within 3 minutes.
Quick appointment, and got in right away. Very polite and thorough!
Very professional, very on time, clean and equipped offices. Dr. Shawl was very attentive to my problems and was very thorough with his recommendations.
Thorough, friendly and professional. I would recommend Dr. Shawl to anyone looking for someone with his specialty.
Really nice went with a difficult problem and he really helped, would recomend
Whenever I visit Dr Shawl's office, I always leave feeling confident about the care he has provided. He truly listens to everything you say and provides helpful feedback. He speaks with you in a professional and conversational tone and is not dismissive nor condescending. He also seems to be respectful and open to alternative medicine and therapies. In addition, the office is inviting with lots of interesting artwork. I highly recommend Dr Matthew Shawl.
He is very thorough, and very knowledgeable, and he gives practical advice, does not just dole out the meds. I highly approve of Dr. Shawl.
I was not only impressed with the expedited professional manner of my ZocDoc experience, I have already recommended site to numerous friends and clients. Dr Shawl was great! I was impressed with the convenience of location, office cleanliness, office staff! He was very personble, professional and efficient. I am quite dubious of healthcare in general and ZocDoc and Dr Shawl turned this around for me.
If all my doctors were this pleasant an experience, I'd go more often.
I've been seeing Dr. Shawl for a few years now, and he is one of the few Dr's I can trust here in the city. Highly recommend him.
Dr. Shawl was professional and thorough, taking down my medical history, answering all my questions, and creating a follow-up plan.
He seemed very knowledgeable about his practice as well as genuinely interested in my well-being. He proposes a lot of options in hopes of developing a game plan, however he is open to letting you voice your opinion for/against his ideas.
I liked him a lot, and I give credit to ZocDoc for helping me find him. I will continue to tell friends and coworkers about ZocDoc!
Fantastic. All positive feedback. Attentive. Thorough. And a great office!
I went in for a consultation about a deviated septum. Since I broke my nose in 2008, my breathing has been significantly restricted, I've experienced a loss of taste, and I've been more susceptible to sinus infections, etc. Dr. Shawl was extremely pleasant, and had a very genuine aura about him. This was only a consultation, but he was extremely thorough (asking for all the details that led up to the injury, family history, etc.), and he was very informative during my examination. I just went yesterday, but I left with such a good impression that I am very comfortable moving forward on surgery with him. I will report back post-op! May not be until after Thanksgiving or so.
I'm obsessed with Dr. Shawl! He made me feel so welcome and comfortable; he provided me with plenty of information and a clear course of action. This is probably my favorite doctor to date!
Very professional. In and out. I'd recomend.
Clean office, very professional, and took his time answering my questions!
Overall it was very efficient yet I feel he was thorough enough to make me feel confident of his Diagnosis.
Excellent Doctor. Very Friendly. Beautiful, Comfortable Office.
Great doc! Was courteous, gave me full attention, no waiting time, clean office space..overall great experience.
Dr. Shawl was extremely knowledgeable and had a solution to my immediate situation, but was also concerned with my long term condition. It was easy to make an appointment on the same day and I was taken in right away, Dr. Shawl even waited for me, I was 15 minutes late, and his last appointment. I would highly recommend this doctor.
Professional and direct. Clearly a skilled medical professional with experience.
Dr. Shawl was attentive and knowledgable with a great bedside manner. Nicely decorated office as well.
He was very professional, thorough and kind. I would definitely recommend him to others.
I had a really great first visit today. Their office is really easy to get to and it is filled with beautiful art. Recommended!
Highly recommend. There was no wait time, the office was quiet and pleasant. He was very patient with me and my many paraoid questions. I did not feel rushed and felt as though he was very honest with me. He listened to me and was very thorough. I was in and out in 30 minutes. An extremely pleasant visit.
No complaints - I had a very specific problem and he solved it effectively and efficiently.
Dr. Shawl has amazing bedside manner. He explains things clearly and operates very gently. Efficient and accessible.
He was unprepared, no equipments to check the balance for the ears.
Excellent, fast and friendly.
Very short wait. He is understanding and pleasant.
This doctor was very patience, attentive to all my concerns and friendly. His staff was efficient and somewhat friendly. His office was spotless, nicely organize and relaxing. Overall I would definitely recommend this doctor.
He was very polite, clear and to the point.
very straight forward and excellent bed side manner. Professional office and online new patient forms were a time saver! Highly recommend.
It was my first time to see him but so far he is the best ENT I've seen in the city. His office is really nice and I was in and out very quickly. Instead of just prescribing medicine, he took the time to give me a lot of good pointers too.
Great Doctor. answered all my questions.
Professional, seems very competent, gives thorough explanations
Excellent gave great advice!
Filling out the forms on zocdoc saved a lot of time. I was in and out of the office in 30 min. He was professional and seemed to be knowledgable about my issues and seemed thorough.
Doctor Shawl was empathetic, patient, and very clear in his interactions with me. He explained everything that was going to happen and went into detail to explain his diagnosis as soon as he had one. He was also glad to answer questions and gave me as much time as I needed without a rush act. His staff was also effective and efficient
Well informed, caring, thorough. I have returned to WA to see a specialist and there is NO comparison to Dr Shawl.
Great Office! Beautiful design. The waiting area feels more like a private study in a grand pre-war apartment.
I have been to Dr. Shawl a few times now, he is extremely consistent in his demeanor of being a true medical professional. He makes sure I know exactly what he is doing, what his concerns are and what he would like to do to fix it and takes my feedback with genuine concern. I appreciate that he speaks to me on a technical level that I understand, no sugar-coating or fluff, all facts.
Very concerned and caring doctor who spent time to make sure I understood everything.
This was my first visit. The doctor seemed thorough and knowledgeable. I did wait 30 minutes, though, which I was not happy about. Hopefully this is an anomaly . . . but this is my limit!
Not the best bedside manner. His recommendations did not inspire confidence in me as a patient, and I ultimately asked for a second opinion elsewhere.
I received the care and attention I needed for my emergency visit!
He was very understanding, knowledgeable, thorough and kind. All the things you want from a great doctor.
Exelente well done!
My visit with Dr. Shawl was fantastic. He was kind, attentive, thorough, totally put me at ease, and did everything efficiently but with great care. His office is gorgeous and immaculate and everything about it makes you feel like he truly cares about his patients and their mindset. I feel like I'm in great hands!
I am always seen right away. Dr Shawl is pretty thorough. He never rushes me and allows me to ask as many questions as possible.
Yeah, he's pretty great
Listened well to all concerns. Very thorough.
There was no wait time. Filling out forms electronically before my appointment time was invaluable. Dr. Shawl was thorough and very professional. It was a totally smooth experience.
Very nicely run office. Everyone was pleasant and punctual. Dr. Shawl explained everything very clearly and suggested a very practical, non invasive approach to my sinus issues.
Informative and helpful visit. Highly recommend!
Excellent doctor. Very thorough in his questioning and examining. Gentle and specific. He made me very comfortable through a slightly uncomfortable procedure. I highly recommend him!
It was excellent .He was very knowledgable and patient and took the time to explain things very carefully. He was helpful in giving advise about how to deal will potential problems in the future.
After seeing the great reviews, I decided that I should give Dr Shawl a chance. It turns out that the reviews were spot on! One of the best doctor visits I have had in a long time. Short wait, very thorough, never rushed, and was given a lot of detail.
Dr. Shawl was very proffessional and took the time to explain everything to me. I was very satisfied with his sevices and his staff.
I liked that I was able to get an appointment the same day and that I could set it up on line. I thoroughly checked me out and I felt better when I left.
Outstanding. Extremely warm, knowledgable, and compassionate. If you're looking for an ENT, look no further; Dr. Shawl is phenomenal.
Really great doctor...listened to my concerns and helped me understand my condition and treatment.
This is the first time I have been comfortable and confident with a doctor here in NY.
Spent time and explained everything in a concise and professional way. Great bedside manner and felt I could ask him anything. Would recommend Dr. Shawl.
Clean office, friendly front desk, warm and personable, professional, answered all my questions throughly.
Excellent all around, Dr. Shawls listened to all the symptoms I was experiencing, answered all my questions, indicated if I had anymore after my visit, to call his office. Very down to earth. In addition, the wait time was super minimal (the only wait was for me to finish filling out paperwork). And you can book online. I live in California and was inadvertently grounded due to blocked ears and since I travel often to NY, I plan to make him my primary ENT in NY.
Dr. Shawl is awesome! He takes his time with you and explains his assumptions on what your are feeling, very professional, and does a thorough analysis. I was very pleased with my first visit.
All you can ask for in a doctor; prompt and knowledgeable
Very convenient location, and I was shocked at how personable he was. He took the time to fully explain everything I needed to do in plain English. Very highly recommended.
Got in quick and got out quick, the middle part was straight to the point. Very professional.
Was taken in on time. Doctor was great and caring! Would recommend!
Dr. Shawl was friendly and efficient. He explained everything clearly, and was able to complete the exams relatively quickly. Everything was succinct yet thorough. I left his office with all my issues addressed and feeling quite at ease. On an unrelated note, his office is very well furnished. The doctor has great taste, just thought I'd throw that in.
He was prompt, professional; and excellent
I was in and out, he was great at attending to my needs, I will definitely go back next year for a followup or if any other problems should arise.
Excellent doctor. I was seen right away and am confident in his abilities. Highly recommended!
Dr. Shawl is courteous, prompt, attentive, and patient. I'm happy he's my new ENT.
Amazing doctor, took time to explain everything in detail. Seemed like he really cared, would definitely go back and recommend to everyone needing an ENT.
Very helpful and thorough.
He made me comfortable and he had compassion
I was impressed! Quiet location and office. The Receptionist was nice and professional. Dr. Shawl was also professional, attentive, & effective. My ear feels better today. I highly recommend Dr. Shawl.
Dr. Shawl was so friendly - explained everything so clearly and thoroughly. He was great!
He was careful and thorough. I felt like I was in the hands of a capable doctor.
Dr Shawl and his assistant are the best. friendly and professional always the best care and advice
He knew exactly what my condition was instantly and knew how to help and put me at ease! He was very insightful and professional.
My first visit to Dr Shawl was excellent. He was a good listener; was precise and informative when explaining diagnosis and treatment plan. Receptionist was courteous and organized. Waiting room was clean and tastefully decorated. Wait time was less than 5 minutes. Recommend highly.
I've unfortunately had to see several doctors over the last few months, and Dr Shawl was the BY FAR the best and most professional of them all. Highly recommended.
I went to him after being sick for almost 10 days with the cold/flu. He's a very good doctor and knows what he is doing. He prescribed an antibiotic and nasal spray which helped me tremendously. He was very thorough and even assisted in recommending other doctors for some other conditions I have.
Did a full examination and provided good recommendations for my benefit
Extremely great doctor. Very informative, caring and thorough. Was seen immediately and felt good to feel like I was the only patient since he dedicated 100% of his focus on me and wasn't rushing me out. Awesome!
Great office. Nice doctor that made me feel comfortable and safe straight away.
Breif and efficient He is a gentleman beside his professionalism
Dr.Shawl was very professional and empathic. He took the time to explain everything he was doing and to initially listen to my history of hearing problems and answer my questions and concerns, which are things that I've found lacking in most of my experiences with health care professionals, especially in the US. You often get the feeling that you are rushed to make room for another 5 minute patient but that was not the case at all with Dr.Shawl and I was happily surprised. Most importantly, I felt cared about and he seemed to know right away how to deal with my situation effectively. I also didn't have to wait at all for neither of my 2 appointments with him, which in my mind confirms that he makes sure to have enough room for his patients instead of cramming his schedule as much as possible. Great experience overall.
Everything was excellent - no comments!
excellent bedside manners and very personable.
Dr. Shawl was extremely professional and courteous. He made sure to answer all of my questions, and he very clearly explained everything he was doing.
Dr. Shawl referred me to a great laryngologist and gave me some meds to tide me over -- really great "bedside," really informative and kind.
Really Fantastic. No wait time what so ever.
Pleasant and thorough.
This doctor is great. We spent time talking at his desk before going into the exam room. He was attentive. I definitely recommend him.
Quick & professional, and the full examination was informative and nothing painful. He asked the right questions, gave some good advice, and referred me to an audiologist specialist. Good deal.
Dr. Shawl was courteous, efficient and offered cogent explanations every step of the way. Very professional and lovely office to boot.
Wonderful. At a very stressful time for me he put my mind at ease by answering all of my questions and addressing my concerns with remedies.
I have had chronic ear problems my whole life and needed to find a new ENT in NYC after moving here. Dr. Shawl took the time to talk to me about my history before examining me, and then after as well to talk about his plan to try and help me have less ear infections. Courteous, gentle, at made me feel at ease. Glad I found him!
It was ok
Dr. Shawl is a true professional. He made me comfortable, was very knowledgeable, and I felt pleased and not rushed with my visit.
Great job listening to my concerns and keeping me posted on what he was doing throughout treatment. I appreciated that he checked in with me often and with sincerity.
I felt very confident with this doctor. He's polite, thoughtful, and very professional. He answered all my questions and made me feel comfortable. He also has the most beautifully decorated office.
Dr. Shawl conducted a thorough examination, took the time to listen to me and answer my questions, and was pleasant and courteous throughout. He left me with a sense of confidence in his advice. I would visit him again if I ever need an ENT consult.
Very friendly and welcoming doc. He saw me right away and diagnosed me with ease. Looking forward to my follow up visit in a few weeks! The receptionist was a pleasure as well.
Very informative and helpful!
Very warm and most importantly helpful! Definitely recommend.
Dr. Shawl is the best, took my son to see him and he was so calm! wonderful bedside manner! great with kids! the office is calm and relaxing! No wait time, plus great service !
He's great. I HIGHLY recommend him and I'll be going back (for a follow-up) and for whatever ENT issues I may ever have.
Dr. Matthew Shawl was very professional.
Attentive conversation in office before exam. Listened to my med background, asked relievant questions. Made a reasonable prognosis. Exam was thorough, done in confident manner. Took his time, no rushing. Left feeling he understood my problem and put me on the right path to resolving my condition.
very professional. excellent bedside manners and very friendly
Helpful, takes time to talk to you in his office.
He was wonderful. Very considerate to how nervous and concerned I was. Listened to all my questions and answered them thoroughly and was open and honest about my options. He was very professional and wasn't a stiff which I enjoyed.
I went to Dr. Shawl to get a second opinion about a deviated septum operation. It was immediately clear that he is the perfect surgeon to do the job; through, personable and highly professional. During weekend following the recovery Dr.Shawl was 100% available to me. The surgery was a success! I can finally breath from my right nostril. I highly recommend Dr.Shawl if you need any serious procedure and otherwise. In addition his office manager was externally helpful in dealing with insurance matters and scheduling.
I was very impressed with Dr. Shawl. He seems to be as good a listener as he is capable as a doctor. I would recommend him readily and will see him again.
Dr.Shawl listened to his patients and understands their concerns. His office is very modern chic, and he does not waste your precious time
As a new patient he was very thorough in talking through my medical history and and addressing the issue at hand.
Dr. Shawl was courteous, thorough and most importantly a good listener. I felt at ease throughout my visit and will go back to see him again. No waiting!!
Dr Shawl is very professional, pleasant, and efficient. It is always a good experience with Dr Shawl and his staff. have recommended him often
I experienced hearing loss due to a large amount of sand in my ears from a surfing trip...Dr. Shawl was able to get most of it out including part of a sea shell! He was very good at listening to me and suggesting ways to keep my ears happy and healthy.
Very professional, kind and very gentle. Explained everything he was about to do. I am very happy I went to this doctor!
Dr. Shawl was great—thorough, assuring, comforting, and informational. I would absolutely recommend him to anyone in need of an ENT professional.
I thought he was a good doctor but not the best.. I waited about 20 minutes and then felt like i was rushed when it was my time to be checked.
Very caring, explained everything clearly, and seemed to care about my overall well being. Great bedside manner and beautiful office.
one of the best experiences with a doctor
He seemed highly professional, seemed to know what he was talking about, was sympathetic, gave me good advice and I seem better after doing what he said.
A very good doctor.
Always love finding a doctor that exceeds my expectations. Truly up a step above all the mediocre doctors here in NYC, and you know what I'm talking about. Seriously, great doctor, if you need an ENT, call Dr. Shawl.
Excellent all arounf
Loved Dr. Shawl! He's knowledgeable, courteous, helpful, and kind. Five stars! --Emma
Dr. Shawl is real and thorough; he listens, looks you in the eyes, and has a soothing manner. He seems to be very knowledgeable.
Great on all counts.
Probably one of the best doctors I have seen so far.
Doctor Shawl is absolutely the best.
Dr. Shawl was extremely professional, comfortable and helpful. The office was immaculate and his office assistant couldn't have been more welcoming. Best experience I've had with a doctor in years!!
Very personable, answered questions happily.
Quick, easy and thorough
Extremely thorough, patient and detailed. He really spent the time needed to diagnose and treat me. Never had a better experience, and a prolonged condition was finally resolved.
I had a good visit with Dr. Shawl. He answered all of my questions, provided some helpful tips, and was very thorough in his review. I would recommend him to anyone looking for a good ear-nose-throat specialist.
Dr. Shawl was nice and informative.
he was great !
Very intelligent and personable. Quick and thorough.
My first appointment went very well. Dr. Shawl is very nice and very thorough.
Dr. Shawl went out of his way to provide excellent service. Very knowledgeable and helpful all around.
Dr. Shawl was very pleasant, attentive and knowledgeable. I would highly recommend him!
Unexpectedly good. Very clear, great communication. Very quick but not rushed. Highly recommend a visit!
office staff and the doctor very professional, friendly and efficient. dr shawl was a good listener, and very thorough. extremely happy that i found him, and trust him to help me with my health issues.
Very friendly and to the point! I wish he had hearing test equipment so do not need to go to someone else now and then come back for the follow up.
Just fantastic! Saw me instantly and was quick and thorough, answered all my questions and gave great medical advice!
Very efficient and professional with advice around and outside the area of the specific problem - thinking ahead.
Very nice, friendly, and helpful. I only waited 5 minutes! Great experience.
Answered all my questions, talked through all treatment options, went over all possible causes, and recommended the best course of action. Fantastic bedside manner, great location. Thanks, Matthew!
Very professional, impressive office, thorough exam.
He was very nice, asked the right questions and explained everything in a way so I could understand it.
I would definitely recommend this Dr.
He is very professional and explains things clearly. I would certainly recommend his services to others.
Great experience and would recommend to others.
Good experience. Would see again if necessary.
I would recommend him.
He was friendly, professional and very informative. Would recommend to friends and family, 100% happy with my visit.
He quickly diagnosed problems that other doctors had missed and he offered solutions. His directions were clear and easy to follow.
Dr. Shawl is extremely nice, and very pleasant. He cleaned both my ears even though I only had a problem with one. Also, he was fast, but I didn't feel rushed or mistreated. Highly recommended.
Great knowledge , I had an ear problem and he took care of it no problem. His experience shows!
This professional does not have the equipment to test hearing so he sent me to an audiologist instead. I still had to pay him for the 5 minutes of service and I had to pay the audiologist as well. I found the audiologist more helpful for my needs.
I caught a cold and lost hearing in my right ear due to wax blockage. Dr Shawl used an ear vacuum to remove the wax and I could hear perfectly. He even checked the other ear which I kept saying was fine but he checked it anyway. Lo and behold it had lots of wax as well. He removed it and I could hear better! I didn't even notice I had lost hearing because of in comparison to not hearing anything at all in my right ear. He explained things would seem louder than normal for the next day or so and explained why I get more ear wax than other people. He even went over my general health history. I definitely recommend!
A knowledgeable specialist in a very nice office. I used to go to the NY Eye & Ear Infirmary on 14th Street but there was always a three-hour wait. I was happy I found this doctor through a link on their site.
This was my first visit to Dr. Shawl and I would highly recommend him. I didn't have to wait to see him and he is office is extremely professional. He took the time to answer all my questions and even gave me a generic prescription so I wouldn't have an expensive co-pay.
The good reviews are definitely well deserved. Very thorough and showed a lot of interest in me as a patient.
My initial meeting with Dr. Shawl was positive. He seems to be a knowledgebale and caring doctor.
Went in for some ENT stuff because I needed an urgent appointment and my usual ENT doctor had a month wait time. Got in the same day. I was a little nervous about the appointment, but Dr. Shawl was very friendly and seemed knowledgeable. I'd definitely go back.
Great doctor, very friendly and informative. Great personality. no waiting at all, takes you at time of appointment.