What patients are saying
Overall rating
4.66
Average wait time
4.66
Bedside manner
4.91
“Very thorough and explained my condition. Very clear instructions for the medications. Very clean an organized.”
STEVEN B.March 21, 2026
“My experience with Next Level has always been great. The staff does their best to listen and help the patient. ”
Keisha S.March 21, 2026
About Next Level Urgent Care Lake Jackson
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
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Medicare
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Office location
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.66
Wait time
4.66
Bedside manner
4.91
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
158 reviews
Most relevant
Very thorough and explained my condition. Very clear instructions for the medications. Very clean an organized.
March 21, 2026STEVEN B.Verified patient
My experience with Next Level has always been great. The staff does their best to listen and help the patient.
March 21, 2026Keisha S.Verified patient
Very on top of things. Got me right back. I was in and out in under 30 mins. Staff was very polite and helpful.
March 7, 2026Liz P.Verified patient
I was not feeling well and was so glad they took me on right away My go to place when I need urgent care. ??
November 23, 2025Mary Ann A.Verified patient
Barely waited. The appointment feature makes it easier. Friendly service and helpful.
March 25, 2026Letycia M.Verified patient
My experience was great! The office personel were nice and the Nurse Practitioner was very knowledgeable!
Less than 6 months agoInitials hidden
The assistant and doctor were both very professional, and understanding. Would go back for sure.
December 26, 2025Marcel M.Verified patient
I was amazed at the staff and the office and everything went very quick thank you very much.
January 12, 2026Charles S.Verified patient
Great place. Very quick and really nice from the time I got there until the end.
March 7, 2026Jean H.Verified patient
Fast and friendly service. NP was knowledgeable and a good bedside manner.
January 14, 2026Gregory M.Verified patient
Awesome people. Genuinely seemed to care about the issue at hand. Wonderful staff.
September 11, 2025Ronald D.Verified patient
They took care of me quick very nice Doctor i was in and out in less than an hour
August 10, 2025Maricruz D.Verified patient
She was knowledgeable, professional, and very empathetic.
March 4, 2026Initials hidden
Excellent clinic- friendly staff, and knowledgeable provider
February 1, 2026Kate G.Verified patient
Clean ,friendly, prompt, and thorough. I would definitely go back
October 29, 2025MARISSA G.Verified patient
Great appointment. Staff was attentive and great treatment
December 27, 2025Jonathan R.Verified patient
The people there seem to care and not just there to earn a paycheck.
September 1, 2025Carlos V.Verified patient
Was helped really quickly and saw the nurse practioner.
January 4, 2026Bobby W.Verified patient
Being able to schedule an appt was amazing and getting in on time
September 17, 2025Sherri L.Verified patient
Online it said it accepted my insurance but once I got to the office I was told that they do not accept it, which was a little frustrating.
Less than 1 month agoInitials hidden
Ease of booking appointment... very minimal main lobby wait time... quick and thorough medical examination with diagnosis explained in common layman terms. Very pleased with Doctor that explained my illness and corrective action to be taken. Definitely will re-visit if medical need arises again.
March 20, 2026Maria C.Verified patient
All was well
March 18, 2026John Z.Verified patient
The front desk could be a little more helpful with the sign documents online. That was very confusing for someone who’s not too computer savvy. Otherwise everything was good.
March 8, 2026Joe T.Verified patient
Great place to go.
February 25, 2026David B.Verified patient
Prompt and proficient in every way.
February 24, 2026Initials hidden
excellent staff and provider
February 23, 2026Jeremiah M.Verified patient
my provider was very thorough with my diagnosis medication’s were sent in and ready by the time I got home. I highly recommend this facility as they listened and we’re very caring. Thank you.
February 22, 2026Initials hidden
Courtney NP from Bay City stood out. She was excellent listener and communicative and listened to my son’s lungs and my concerns. We will definitely be back if we get sick again.
February 18, 2026Cortland C.Verified patient
It was a great experience.
Easy access to get an appointment. The staff was wonderful. Would recommend my friends and family to use your facility.
My appointment was on
2-17-26 appointment time was 1 PM
February 18, 2026Linda L.Verified patient
Next level urgent care is great. Friendly staff. Nurse practitioner always willing to listen to you and not rush you. I would definitely recommend this place to others. Thanks ladies! Yall are the best!
February 17, 2026Stacy G.Verified patient
Shall Chambless, PA was so helpful and thorough. Everything prescribed was explained and my medical history was taken into consideration. I truly appreciate that.
February 7, 2026mary B.Verified patient
The nurse practitioner stood out. She was experienced with pediatric care and when we asked for a steroid shot she explained why she wouldn’t with a child under the age 18. I appreciated how knowledgeable she was. She was warm and kind and smart and did what was best practice and not what the parent (me) asked for. The clinic was clean, online appointment was easy to make and I would definitely come back.
February 1, 2026Shelley C.Verified patient
Awesome!
January 31, 2026Sherri L.Verified patient
Wonderful staff!!!
January 28, 2026Initials hidden
Fast, friendly and professional customer service
January 16, 2026Ricky C.Verified patient
Staff very friendly and professional
January 4, 2026Gerald C.Verified patient
The office was very clean. I arrived super early in case there were any cancellations. There were not any cancellations that day (very busy flu day). But the staff did get me back to be seen at my exact appt time. For as busy as they were, everyone was patient and nice. The nurse practitioner that saw me and my husband that day was amazing!! She listened, was very thorough with her assessment and explained the treatment plan thoroughly. Thank you to this nurse practitioner that made this visit so pleasant.
January 1, 2026Maria P.Verified patient
Yes, definitely
December 30, 2025Gilberto C.Verified patient
Next Level they always take care of me, service is always fast, care is always appropriate. Fast testing and timely diagnosis. Called in my scrips and they were ready when I arrived at the pharmacy. The Care Provider explained all my meds and told me when and how to take them, including some appreciated techniques for the nasal meds and inhaler. Very proficient, felt well served at Next Level.
December 17, 2025James W.Verified patient
Very friendly atmosphere
November 19, 2025Hector G.Verified patient
Great
November 19, 2025Merilynn B.Verified patient
Very effective and friendly had great experience
November 4, 2025Robin E.Verified patient
I was in a lot of pain, but Dom and Courtney were fantastic! They were extremely friendly and kind. Courtney has an amazing personality, and she was so thorough in explaining everything to me. She even called me after my appointment to give me more information and follow up. Hopefully, the need to return doesn’t arise, but if it does, I won’t hesitate to go back.
October 11, 2025Dana W.Verified patient
Yes I would go back !
They listened to my strange signs & symptoms of my chronic cough
They were easy to talk to
Non judgmental
Patient
Knowledgeable went about checking X-rays & lungs for my respiratory and listened to me explain my list of things I’ve bee. Exposed to to possibly see why I have this cough / allergy
I already recommended this clinic the next day to ppl at work -thanks again ! - N
October 8, 2025Initials hidden
This was our family's first experience needing urgent care on a weekend. Navigating the website made selecting an appointment time easy. We were greeted warmly and seen quickly. The office is bright and very clean. The Provider we saw, Fallon, was fantastic with a teenager!
Less than 6 months agoLogan R.Verified patient
Fast friendly service
September 29, 2025Cynthia B.Verified patient
I went to get a prescription renewed. I fasted for a blood test for no reason. I was informed after going back to room that they do not draw blood. They gave me a 30 day prescription. You got money you don't deserve. I have to go somewhere else now to renew my prescription. All they did was take my blood pressure and checked my heart. Took about four minutes. If you can't draw blood don't advertise you are a medical clinic.
September 20, 2025Susan Y.Verified patient
I might not go back. The provider left me to go to another patient after I had waited over an hour from my appointment time. She only had to tell me her findings in 2 minutes. I can't believe she left me waiting again.
September 8, 2025Erika L.Verified patient
The personnel were all efficient and courteous.
August 31, 2025Charles R B.Verified patient
I have had reason to use Next Level in Lake Jackson three different times in the last few years. Always a good experience. First two times I happened to have the same provider. This time Kamisha was the provider and Alex the nurse. Whenever I have used them, they have been professional, personable, and clearly qualified. Always listened to the patient. One of the times the doctor recommended I go to the ER because I would need more than they could offer. I did, and was two nights and three days in hospital for IV antibiotic. No charge from Next Level for the visit!
May 30, 2025Ronald S.Verified patient
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How soon can I make an appointment with Next Level Urgent Care Lake Jackson?
Generally, Next Level Urgent Care Lake Jackson has appointments available on Zocdoc within 1 week. You can see Next Level Urgent Care Lake Jackson's earliest availability on Zocdoc and make an appointment online.
Is Next Level Urgent Care Lake Jackson accepting new patients?
Next Level Urgent Care Lake Jackson generally accepts new patients on Zocdoc. You can see Next Level Urgent Care Lake Jackson's earliest availability on Zocdoc and schedule an appointment online.
Does Next Level Urgent Care Lake Jackson accept my insurance?
Choose your insurance plan to verify if Next Level Urgent Care Lake Jackson is in-network.
Can I make an appointment with Next Level Urgent Care Lake Jackson online?
Yes, you can make an appointment online with Next Level Urgent Care Lake Jackson using Zocdoc. It’s simple, secure, and free.
What practice does Next Level Urgent Care Lake Jackson work with?
Where is Next Level Urgent Care Lake Jackson's office located?
Next Level Urgent Care Lake Jackson's office is located at 101 Winding Way St, Lake Jackson, TX 77566.
What are common reasons for patients to see Next Level Urgent Care Lake Jackson?
Next Level Urgent Care Lake Jackson frequently sees patients for Hearing Problems, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Next Level Urgent Care Lake Jackson on their profile.
What languages does Next Level Urgent Care Lake Jackson speak?
Next Level Urgent Care Lake Jackson speaks English.
How do patients rate Next Level Urgent Care Lake Jackson in reviews?
156 patients have reviewed Next Level Urgent Care Lake Jackson. The overall rating for this doctor is 4.69/5. They have a 4.93/5 rating for bedside manner and a 4.68/5 rating for wait time. You can read individual reviews and ratings on their profile.