What patients are saying
Overall rating
4.60
Average wait time
4.85
Bedside manner
4.87
“This is my second time at Next Level Urgent care in one month and I am grateful for my positive experience there. Today, Shajjia, the NP, and Cierra, the Medical Assistant, cared for me so well. I think they were very kind, attentive, and knowledgeable about my condition. I'm thankful they were assigned to me today. I left with confidence and a good treatment plan.”
Initials hiddenLess than 1 month ago
“My experience was really lovely as my 'medical emergency' was more anxiety than actuality and they responded in care and in kind. I felt seen and heard, NOT dismissed or belittled (I have had this experience in the past because of my anxiety). They addressed the issued, tended with care, and even wrapped my burn in pink because they noticed it matched my bracelets....more genuine care that really made a huge difference. ”
Tandy G.March 4, 2026
About Next Level Urgent Care Wells Branch
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
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In-network insurances
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Office location
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.85
Bedside manner
4.87
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
92 reviews
Most relevant
I was seen quickly and efficiently, and the front office was very transparent with me when I arrived without insurance.
Less than 3 months agoInitials hidden
An outstanding experience from check-in to checkout. Mayla was wonderful. Engaging, knowledgeable, caring, efficient.
December 22, 2025Shaughn H.Verified patient
Not sure the billing part, but I do know direct and immediate urgency knowing I was in so much pain was so appreciated!
June 27, 2025Linda H.Verified patient
I will for sure go back to this clinic! They were polite, patient, and thorough. Great experience.
October 15, 2025Sara T.Verified patient
Easy to book and we were seen right away for my daughter’s ear infection. Would visit this doctor again!
July 12, 2025Shermayne C.Verified patient
Fast service, pleasant staff and very helpful doctor!
February 26, 2026Irene S.Verified patient
This is my second time at Next Level Urgent care in one month and I am grateful for my positive experience there. Today, Shajjia, the NP, and Cierra, the Medical Assistant, cared for me so well. I think they were very kind, attentive, and knowledgeable about my condition. I'm thankful they were assigned to me today. I left with confidence and a good treatment plan.
Less than 1 month agoInitials hidden
My experience was really lovely as my 'medical emergency' was more anxiety than actuality and they responded in care and in kind. I felt seen and heard, NOT dismissed or belittled (I have had this experience in the past because of my anxiety). They addressed the issued, tended with care, and even wrapped my burn in pink because they noticed it matched my bracelets....more genuine care that really made a huge difference.
March 4, 2026Tandy G.Verified patient
I will return.i
December 14, 2025Gerard T.Verified patient
Office was very clean. Greeted right away. I expected to be there about an hour or so but I was seen right away. I wasn’t feeling well so this was a very good plus. Now I know where to go when I need a doctor.
December 10, 2025Lisa B.Verified patient
Affordable physical check for varsity tryouts.!!
November 3, 2025Dongkyun K.Verified patient
Amazing patient care. Friendly and professional staff. I felt comfortable and know they cared for my health. This facility will be my first choice for future urgent care needs, and I will highly recommend them to others.
November 3, 2025Jenell C.Verified patient
Excellent service
September 26, 2025Andrea D.Verified patient
Shepler was amazing! I will continue to come back to this office because of the care I received. He listened and explained everything so well and answers my questions. Best experience I have ever had at a urgent care facility!
September 16, 2025Mary P.Verified patient
Very professional and courteous.
August 31, 2025Ileana V.Verified patient
Everything moved smoothly from last minute appointment, easy text/check in, payment conversation and Bedside manner was awesome
August 14, 2025Jayzolyn J.Verified patient
Overall, fantastic service! Staff was super nice and attentive, place was clean and enjoyable - the system that pulled insurance info was down, made it hard to know whether I'm overpaying or not (we were not able to get prices without the system)... Some more transparency around the cost would be nice but I understand sometimes computers and systems are out of our control.
August 5, 2025Eduardo V.Verified patient
Amazing women today in office. Very polite, considerate and kind. Great listeners. Fantastic bedside manner. Efficiently quick. 2 scripts were to be called in and when I checked there was only 1. I called the clinic and the provider called me back-couldnt hear the first time so she called back and addressed the request very quickly. HIGHLY recommend. (My second visit- my first one back in June, the provider immediately acknowledged they could not help me, directed me to where I needed to go and did not charge me.)
July 16, 2025Rebekah S.Verified patient
Awesome
June 29, 2025Christopher C.Verified patient
Everything was great.
May 20, 2025Rodolfo A.Verified patient
Friendly Staff and response time fast
February 11, 2025Antonio H.Verified patient
Less than 1 month agoInitials hidden
February 27, 2026Irene S.Verified patient
February 23, 2026Benita H.Verified patient
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February 2, 2026Joshua H.Verified patient
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January 21, 2026Alice N.Verified patient
January 12, 2026Joel R.Verified patient
January 7, 2026Maria V.Verified patient
January 4, 2026Chris C.Verified patient
December 29, 2025Hannah D.Verified patient
December 23, 2025Katherine S.Verified patient
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November 4, 2025Jessica P.Verified patient
October 22, 2025Willy S.Verified patient
October 13, 2025Ibrahima B.Verified patient
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September 2, 2025Tanisha M.Verified patient
August 16, 2025Rebeca S.Verified patient
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How soon can I make an appointment with Next Level Urgent Care Wells Branch?
Generally, Next Level Urgent Care Wells Branch has appointments available on Zocdoc within 1 week. You can see Next Level Urgent Care Wells Branch's earliest availability on Zocdoc and make an appointment online.
Is Next Level Urgent Care Wells Branch accepting new patients?
Next Level Urgent Care Wells Branch generally accepts new patients on Zocdoc. You can see Next Level Urgent Care Wells Branch's earliest availability on Zocdoc and schedule an appointment online.
Does Next Level Urgent Care Wells Branch accept my insurance?
Choose your insurance plan to verify if Next Level Urgent Care Wells Branch is in-network.
Can I make an appointment with Next Level Urgent Care Wells Branch online?
Yes, you can make an appointment online with Next Level Urgent Care Wells Branch using Zocdoc. It’s simple, secure, and free.
What practice does Next Level Urgent Care Wells Branch work with?
Where is Next Level Urgent Care Wells Branch's office located?
Next Level Urgent Care Wells Branch's office is located at 14900 N Interstate Hwy 35, Austin, TX 78728.
What are common reasons for patients to see Next Level Urgent Care Wells Branch?
Next Level Urgent Care Wells Branch frequently sees patients for Hearing Problems, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Next Level Urgent Care Wells Branch on their profile.
What languages does Next Level Urgent Care Wells Branch speak?
Next Level Urgent Care Wells Branch speaks English.
How do patients rate Next Level Urgent Care Wells Branch in reviews?
92 patients have reviewed Next Level Urgent Care Wells Branch. The overall rating for this doctor is 4.6/5. They have a 4.87/5 rating for bedside manner and a 4.85/5 rating for wait time. You can read individual reviews and ratings on their profile.