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Dr. Richard Shaffer, MD, FACP

Gastroenterologist

Professional statement

Dr. Shaffer’s collegiate experience has earned him recognition in the Phi Kappa Phi at the University of Maryland. After obtaining his M.D. degree from George Washington University, Dr. Shaffer entered the United States Army, where he has had a distinguished career, receiving numerous Achievement and Accommodation Awards. For the last 15 years, Dr. Shaffer has been associated with Brooke Army Medical Center, most recently acting as Director for the Gastroenterology Fellowship Program, where he has been responsible for the education and training of countless new gastroenterology physicians. He maintains a Clinical Assistant Professorship at the University of Texas Health Science Center at San Antonio, where he serves as the Advanced Physical Diagnosis Preceptor for the medical school. Dr. Shaffer and his wife, Stephanie Levine, M.D., are the proud parents of four children. He is also an accomplished writer with numerous abstracts and publications throughout the medical community while continuing to be active in professional organizations, such as the American College of Gastroenterology and the American Society of Gastrointestinal Endoscopy.

In-network insurances

  • AARP
  • APWU
  • Aetna

Specialties

  • Gastroenterologist

Practice names

Hospital affiliations

  • North Central Baptist Hospital
  • Methodist Stone Oak Hospital

Board certifications

  • American Board of Internal Medicine
  • Gastroenterology (Internal Medicine)

Education and training

  • Medical School - George Washington University, Doctor of Medicine
  • University of Maryland (Bachelor’s)
  • William Beaumont Army Medical Center, Residency in Internal Medicine
  • Brooke Army Medical Center, Fellowship in Gastroenterology

Professional memberships

  • American College of Gastroenterology
  • American Society of Gastrointestinal Endoscopy
  • American College of Physicians

Awards and publications

  • Fellow American College of Physicians (FACP)
  • Fellow American College of Gastroenterology (FACG)
  • Best Doctors in San Antonio List, San Antonio Magazine, 2015, 2016
  • Best Doctors List, SA Scene Magazine, 2015

Zocdoc awards

Rapid registration
See you again
Speedy response
Scheduling hero

Languages spoken

  • English

Provider's gender

Male

NPI number

1134158736

Office locations

Gastroenterology Consultants of San Antonio

855 Proton Road

San Antonio, TX 78258

Gastroenterology Consultants of San Antonio

6102 FM311

Spring Branch, TX 78070

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Every time I have visited the clinic I’ve been asked to arrive15 minutes early, which I do. Then I wait in the lobby until the scheduled appointment time. I am usually taken to an examining room on time and then alwayswait another 15 to 30 minutes. I don’t like that. My time is valuable but this clinic doesn’t recognize that it is valuable.I know that a doctor’s time has to be flexible but I think the clinic could easily do a better job of scheduling and actually respect my time too. BTW, don’t count on me to arrive 15 minutes prior to my next appointment.
Source: Zocdoc
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Only negative thing is it takes FOREVER for the office to call in refills and you can NEVER reach the refill person via phone or any other means. I have ran out of my medications several times waiting for them tocall my pharmacy!!! This is a medication I have been on for years and to give me 1 to 3 refills at a time is insane!!!
Source: Zocdoc
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Did not listen to one thing I had to say about internal bleeding and emergency visits.
Source: Zocdoc
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This doctor is very concise and to the point. I appreciate that about him. I like him as a professional person and would recommend him to my friends and family.
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Awesome, caring, knowledgeable, attentive, explained everything well
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I really like Dr. Schaffer. He is professional,yet friendly and courteous. He was hurried today be cause of extra procedures; yet he took time to thoroughly go over my complaints. I would not hesitate to highly recommend Dr. Shaffer.
Source: Zocdoc
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I love Dr. Shaffer as he makes you feel so relaxed and it explains everything where you can understand it. He also is very funny.
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He is a super doctor and we are very pleased with him.
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Answered all questions. Paid attention to my comments.
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The ;time wait was very poor and very bad customer service. The whole overall rating is bad, What kill it was the waiting time of before and after. I had to ask a nurse if he had forgotten about me. No communication.
Source: Zocdoc
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Dr. Shaffer is fantastic! He is kind, compassionate and knowledgeable. He is straightforward with his patients and invites discourse. I am grateful to be his patient!!
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Dr Shaffer is thorough, professional, and personable. He minimizes the discomfort of, what otherwise, might be an unpleasant experience.
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Dr. was thorough and very helpful.
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I have been seeing Dr Shaffer since 2011. Very kind, explains every possible situation, with a great sense of humor. Wouldn't consider anyone else...
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very good very satisfide
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Very pleased! I look fwd to him assisting me with my health concerns!
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As always he made me feel totally comfortable. He listens, he jokes, he tells the truth - and he cares. I've been going to him for years, and will continue....
Source: Zocdoc
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Dr. Shaffer the first few times I saw him with intestinal issues really cared about what was going on with my health. The 3rd time I called the office to get an appointment to see what was going on because mysymptoms had worsened. He did not seem to care and was very set on what the diagnosis was, simply nothing besides the diet of a college kid. Dr. Shaffer gave up on my health problems and does not seem to see that there is a real problem to address. I am currently looking for a new gastroenterologist.
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very professional great listener willing to help anytime me
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Incredibly thorough, thoughtful, courteous and even had a sense of humor. He was kind enough to work my procedures in right away!
Source: Zocdoc
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Dr. Shaffer was one of the most knowledgeable and patient friendly physicians my wife and I have ever had the pleasure to meet...and we have been around a good while. He put us both completely at ease while thoroughly informing usabout the medical procedures ahead of us, as well as ancillary health issues we needed to understand. Comfort and confidence were the outcomes of our visit with him, as well as the rest of the very professional staff of the Gastro Clinic. Highly recommend this fine doctor.
Source: Zocdoc
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Top Notch performance by a total professional! Dr. Schaefer is without question one of the best health care providers I have had the pleasure of being a patient to. It seems to be the exception instead of the norm, that ahealthcare provider has all the qualities of old school medicine that we fondly think of when we think of this great profession. Dr. Schaefer's attention to detail and genuine care and concern for his patient and his profession are truly a blessing!
Source: Zocdoc
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The entire staff that I interacted with was professional and cordial. All of my questions were answer in a satisfactory manner.
Source: Zocdoc
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Dr. Shaffer is always attentive, listens to my concerns, and explains reasons for his recommendations in an easily understandable manner. When I called for an appointment, he made time to see me the next day even though his next available appointmentwasn't for 5 months. I am grateful to have him as my GI health care provider.
Source: Zocdoc
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Staff is very friendly and helpful. Dr Shaffer puts you at ease right away. Felt very comfortable talking to him about my issues. He makes you feel like you and your health are important to him and he cares about yourwelfare----he is the kind of Doctor we all hope to get when we need medical care!
Source: Zocdoc
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Loved everyone. They were kind, friendly, personable and didn't treat anyone like a number. The doctor was really nice, and funny too. Each person made me feel like they were there for me and didn't rush me or act preoccupied.
Source: Zocdoc
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Very happy to finaly have a doctor who listened to me and wants to preform the proper tests before putting me on medication.
Source: Zocdoc
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Wait time was a bit long this time, but office glhad several people in the waiting room, as well as other patients checking in, All of the office staff were friendly and efficient, and I LOVE Dr Shaffer, so to me,it is worth the wait. They have free WiFi with a strong connection, so just used my wait time to go through email, etc on my phone. Office is clean and organized. Highly recommended this practice.
Source: Zocdoc
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Dr Schaffer was very easy to talk to, he really listened. Had some good laughs while dealing with my issues. Was seen 20 min before my actual appointment time. Everyone in the office was super nice!
Source: Zocdoc
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Verything went well.
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It accomplished my objectives with review of my concerns
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Dr. Shaffer is not only highly competent, but he is one of the most pleasant physicians that I've ever met. And that's saying something !
Source: Zocdoc
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My first visit was for a colonoscopy. All staff were very helpful, friendly, and caring. Dr. Shaffer had seen my husband a year earlier and it was this visit that encouraged me to set an appointment with the doctor for myself.
More than 1 year ago
Source: Zocdoc
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Felt he was very professional and took the time to talk to me about my issues. He appeared very caring...very honest and to the point
Source: Zocdoc
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Dr. Shafer and his staff were professional and curtious. I was dreading my appointment but quickly learned that it was not going to be nearly as bad as I thought. It actually was no big deal at all! I will useDr. Shafer again the next time I need something like that this done.
More than 1 year ago
Source: Zocdoc
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Dr. Shaffer has treated me in the past for gal badder issues and heal me from the weeks of pains I've experienced when no ER doctor could diagnose the issue. I didn't had stones. My gal badder just quit working. Eightyears later I'm having to see him for another GI issue that his currently running test and procedures to detect why I am feeling deep chest and stomach pains. I trust he will get me a correct diagnose and treatment. He does all that's necessary to get me feeling better. He's a peoples person. Great bedside manners.
More than 1 year ago
Source: Zocdoc
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Dr. Shaffer is very warm and friendly. He puts you at ease immediately and answers all of your questions clearly. He never makes you feel rushed and takes as much time as you need. I highly recommend him.
Source: Zocdoc
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Dr. Shaffer is professional, kind, and highly-informed, as always, and his staff pleasant and efficient.
More than 1 year ago
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Very good doctor and very friendly he knows what he is talking about.
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Staff were professional and courteous giving an uplift to patients which is often needed in a hospital. Streamlined operation especially if you fill the papers on line ahead of the schedule. Clean throughout and bright Dr. Shaffer was verycourteous and very pleasant and made me feel comfortable before the surgery. After the surgery he explianed the findings with schematics and photos taken.
More than 1 year ago
Source: Zocdoc
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My husband was there for his check up. I meet Dr. Schaffer also just loved him. So nice and so easy to talk to .We both want him for our gastraloigst.
Source: Zocdoc
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Dr. Shaffer was thorough and easy to talk to. He listened to me and my concerns. We talked through my symptoms and discussed a plan of action that I was comfortable with. I was very pleased with his professionalism and hispersonal connection with me as a patient. I would definitely recommend him to other patients.
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Very cordial easy to talk to
More than 1 year ago
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Awesome! Highly recommend
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This was a routine, quick follow-up. He has done two upper GIs and two lower GIs over many years. He greatly helped me through post procedural constipation last year. His concern for my health has been evident. I do my bestto follow his orders' he keeps me out of trouble. He diagnosed ACID REFLUX and prescribed a medication that has it well under control.
Source: Zocdoc
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Arrived 10 minutes early and was seen on time by the nurse. Doctor followed shortly after. Very efficient. Dr. Shaffer was great.
Source: Zocdoc
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He is an excellent physician with a good bedside manner. He always takes time to answer my questions and explain processes.
Source: Zocdoc
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I find Dr. Shaffer to be a very compassionate, thorough professional. I have already recommended him to people and will continue to do so. He has a very comfortable and kind bedside manner. I have been going to him for several years.
More than 1 year ago
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Dr. Shaffer is an excellent resource. I appreciate his direct style and his honesty.
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Really like Dr Shaffer, he's top notch.
Source: Zocdoc
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