What patients are saying
Overall rating
4.89
Average wait time
4.12
Bedside manner
4.89
“Besides being a doctor, he is a talented artist at what he does: Stayed awake for the procedure, and he went clear into my small intestines with that scope without damaging anything. That's right, no bleeding and not too painful even though he cut out specimens. There is an auto-cauterizing feature on the scope, and he aims it right where it needs to be. Additionally, he was more thorough (i.e. going into a section of the small intestine) than the one I had before.”
Paul S.January 12, 2019
“Every time I have visited the clinic I’ve been asked to arrive15 minutes early, which I do. Then I wait in the lobby until the scheduled appointment time. I am usually taken to an examining room on time and then always wait another 15 to 30 minutes. I don’t like that. My time is valuable but this clinic doesn’t recognize that it is valuable.I know that a doctor’s time has to be flexible but I think the clinic could easily do a better job of scheduling and actually respect my time too. BTW, don’t count on me to arrive 15 minutes prior to my next appointment.”
Rod T.September 5, 2018
About Dr. Richard Shaffer
Dr. Shaffer’s collegiate experience has earned him recognition in the Phi Kappa Phi at the University of Maryland. After obtaining his M.D. degree from George Washington University, Dr. Shaffer entered the United States Army, where he has had a distinguished career, receiving numerous Achievement and Accommodation Awards. For the last 15 years, Dr. Shaffer has been associated with Brooke Army Medical Center, most recently acting as Director for the Gastroenterology Fellowship Program, where he has been responsible for the education and training of countless new gastroenterology physicians. He maintains a Clinical Assistant Professorship at the University of Texas Health Science Center at San Antonio, where he serves as the Advanced Physical Diagnosis Preceptor for the medical school. Dr. Shaffer and his wife, Stephanie Levine, M.D., are the proud parents of four children. He is also an accomplished writer with numerous abstracts and publications throughout the medical community while continuing to be active in professional organizations, such as the American College of Gastroenterology and the American Society of Gastrointestinal Endoscopy.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Acid reflux
Colonoscopy
Irritable Bowel Syndrome (IBS)
Upper GI endoscopy
Acute gastrointestinal bleeding
Acid reflux
Colonoscopy
Irritable Bowel Syndrome (IBS)
Upper GI endoscopy
Office locations
Gastroenterology Consultants of San Antonio (1 of 2)
6102 FM311, Spring Branch, TX 78070
Gastroenterology Consultants of San Antonio (2 of 2)
855 Proton Rd, San Antonio, TX 78258
1 of 2
Education and background
Practice names
Hospital affiliations
- North Central Baptist Hospital
- Methodist Stone Oak Hospital
Board certifications
- American Board of Internal Medicine
- Gastroenterology (Internal Medicine)
Education and training
- Medical School - George Washington University, Doctor of Medicine
- University of Maryland (Bachelor’s)
- William Beaumont Army Medical Center, Residency in Internal Medicine
- Brooke Army Medical Center, Fellowship in Gastroenterology
Professional memberships
- American College of Physicians
Awards and publications
- Fellow American College of Physicians (FACP)
- Fellow American College of Gastroenterology (FACG)
- Best Doctors in San Antonio List, San Antonio Magazine, 2015, 2016
- Best Doctors List, SA Scene Magazine, 2015
Languages spoken
- English
Provider's gender
Male
NPI number
1134158736
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.12
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
210 reviews
Most relevant
Very happy to finaly have a doctor who listened to me and wants to preform the proper tests before putting me on medication.
February 8, 2017Jesse R.Verified patient
He is an excellent physician with a good bedside manner. He always takes time to answer my questions and explain processes.
August 24, 2016Amy G.Verified patient
Dr. Shaffer was professional and caring as always. He makes you feel comfortable and confident in his treatment and advise.
August 20, 2015Initials hidden
He always answers questions and makes sure you understand your treatment and exactly where you are in the healing process.
October 29, 2015Nina C.Verified patient
Outstanding doctor. Answered all questions. Very knowledgeable and professional. Highest degree of confidence and trust.
February 17, 2016Jim C.Verified patient
Dr Shaffer is a very professional and caring practitioner, I'd recommend him to anyone needing gastroenterology services.
More than 1 year agoInitials hidden
Excellent!! Everyone was so helpful, friendly & very professional. Loved Dr. Scaffer, Dr. Jones & the nurses John & Tonya
More than 1 year agoNG
Dr. Shaffer and his staff could not have made me feel any more weloomed or any more comfortable. I HIGHLY recommend!!!
October 6, 2015Charlotte S.Verified patient
He is kind and very good at what he does. I have been with him for about five years and would highly recommend him.
April 10, 2015Sandy V.Verified patient
I REALLY LIKE DR SHAFFER. HE MADE ME FEEL GOOD AND NOT EMBARASSED ABOUT THE PROCEDURE. I REALLY APPRECIATE HIS CARE.
August 21, 2015Elizabeth S.Verified patient
Outstanding ability to express clearly my plan of care and how it is best to progress to maintain my health. Diane F
August 8, 2015Diane F.Verified patient
Great staff, fast service and the dr took time to listen to my issues and took proactive steps to make a diagnosis.
More than 1 year agoJames H.Verified patient
I totally trust Dr. Shaffer and feel comfortable in his presence. I know he will do whatever is necessary for me.
January 21, 2016Bunny R.Verified patient
He is very thorough and I like his personality. Personality only goes so far. I have confidence in his ability.
December 30, 2015Terry N.Verified patient
He really tries to do a good job, although I believe I have some unusual problems that are difficult to diagnose.
April 28, 2015John E.Verified patient
Dr. Shaffer took time to listen and explain everything in detail. Office staff was very professional and polite.
May 13, 2015Nayomy F.Verified patient
Dr Shaffer is an excellent doctor who takes time to listen to your concerns. He also has a god sense of humor.
February 26, 2016Amy G.Verified patient
This is the doctor that I see. In a large town with a lot of doctors to choose from that should say it all.
April 17, 2015Rick M.Verified patient
Listens to the patient making you feel that he understands what is wrong. A very caring doctor!! Thank you.
October 17, 2015Virginia D.Verified patient
Dr. Shaffer is professional, kind, and highly-informed, as always, and his staff pleasant and efficient.
More than 1 year agoCarla C.Verified patient
He was great. Very easy to talk to and makes you feel comfortable. He has a great sense of humor as well.
June 16, 2015Ann M.Verified patient
He has a great sense of humor, very friendly. Talks a bit fast so pay attention or ask him to repeat it.
January 6, 2016Karen R.Verified patient
I love this man as a doctor. He is to the point, accurate, and funny along with all the medical stuff.
February 6, 2016Odell M.Verified patient
Excellent bedside manner. Made my 16 year old comfortable. Very thorough. Wait was long but worth it.
June 28, 2016Peggy D.Verified patient
Really expressed sincere attitude, asked relavent questions and did not rush through the appointment.
June 10, 2015Geoff K.Verified patient
Love Dr. Shaffer. He has helped me gain confidence to lose weight,and rejoices with me over progress
November 7, 2018Michael J.Verified patient
He is awesome. He is funny and caring and takes time to listen. He is everything doctor ahould be.
More than 1 year agoInitials hidden
Great bedside manner. He made me comfortable talking about my uncomfortable stomach issues.
June 22, 2016Joanne K.Verified patient
HE'2 BEEN MY DOCTOR FOR SEVERAL YEARS AND HE'S THE BEST THERE IS! I COULDN'T BE MORE PLEASED.
April 8, 2015Don B.Verified patient
Did not listen to one thing I had to say about internal bleeding and emergency visits.
December 15, 2017Janelle P.Verified patient
Dr. Shaffer is an excellent resource. I appreciate his direct style and his honesty.
August 22, 2016Glen T.Verified patient
He is a great Dr.talks to you and explains what ever you ask,takes his time with you
April 18, 2016Betty E.Verified patient
I appreciate how Dr. Shaffer made me feel relaxed in an otherwise awkward situation.
June 8, 2016Terry F.Verified patient
Excellent! Dr. Schaffer was professional, personable and answered all my questions.
More than 1 year agoMG
Dr. Shaffer is very thorough and explains medical conditions and tests clearly.
June 29, 2016Gerald G.Verified patient
He is the best in the world;'very knowledgeable, professional and compassionate
September 1, 2015Lorena H.Verified patient
My appointment with Dr. Shaffer was very informative and he was very helpful.
December 28, 2015Susan V.Verified patient
Love Dr. Shaffer and his great advise. Have been seeing him for 8 years now.
December 9, 2015Betty P.Verified patient
Awesome, caring, knowledgeable, attentive, explained everything well
July 19, 2017Cheryl R.Verified patient
Very pleased! I look fwd to him assisting me with my health concerns!
May 3, 2017Priscilla S.Verified patient
Very good doctor and very friendly he knows what he is talking about.
September 29, 2016Gerd F.Verified patient
I felt like Dr. Shaffer cared about my health and took me seriously.
October 3, 2015Clay B.Verified patient
Very kind. Great bedside manner. Great with teens (treats 16 and up)
April 7, 2016Madeleine A.Verified patient
Dr Schaffer and his staff were extremely professional and helpful.
May 12, 2016Denise AVerified patient
He and his staff are always professionals and very cheerful....
June 4, 2015Ray W.Verified patient
very professional
great listener
willing to help anytime me
April 14, 2017Rosa B.Verified patient
Everything with my visit was explained and went accordingly.
June 26, 2015Dwayne R.Verified patient
It accomplished my objectives with review of my concerns
January 30, 2017Donald S.Verified patient
Everything was perfect. Dr Shaffer is one of the best.
June 25, 2015Jerry D.Verified patient
He is a super doctor and we are very pleased with him.
June 29, 2017Carroll F.Verified patient
Loading...
How soon can I make an appointment with Dr. Richard Shaffer?
Generally, Dr. Richard Shaffer has appointments available on Zocdoc within 1 week. You can see Dr. Shaffer's earliest availability on Zocdoc and make an appointment online.
Is Dr. Richard Shaffer accepting new patients?
Dr. Richard Shaffer generally accepts new patients on Zocdoc. You can see Dr. Shaffer's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Richard Shaffer accept my insurance?
Choose your insurance plan to verify if Dr. Shaffer is in-network.
Can I make an appointment with Dr. Richard Shaffer online?
Yes, you can make an appointment online with Dr. Shaffer using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Richard Shaffer affiliated with?
Dr. Richard Shaffer is affiliated with North Central Baptist Hospital and Methodist Stone Oak Hospital.
What practice does Dr. Richard Shaffer work with?
Where is Dr. Richard Shaffer's office located?
Dr. Richard Shaffer has 2 office locations, including in San Antonio and Spring Branch, view full addresses on Dr. Shaffer's profile.
Which board certifications does Dr. Richard Shaffer have?
Dr. Richard Shaffer is certified by American Board of Internal Medicine and Gastroenterology (Internal Medicine).
What are common reasons for patients to see Dr. Richard Shaffer?
Dr. Richard Shaffer frequently sees patients for Abdominal Pain, Colon Cancer Screening, Diarrhea, Gastroenterology Consultation, and Hemorrhoids. You can see other visit reasons for Dr. Richard Shaffer on their profile.
What languages does Dr. Richard Shaffer speak?
Dr. Richard Shaffer speaks English.
How do patients rate Dr. Richard Shaffer in reviews?
210 patients have reviewed Dr. Richard Shaffer. The overall rating for this doctor is 4.89/5. They have a 4.89/5 rating for bedside manner and a 4.12/5 rating for wait time. You can read individual reviews and ratings on their profile.