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Qualifications and Experience
Born and raised in Tyler, Texas, Dr. Jackson has called Texas home for many years, and is proud to be in San Antonio serving patients in their orthopaedic needs. Prior to opening his practice, Dr. Jackson completed a hand and upper extremity fellowship at the Hand Center of San Antonio, and it was during that time that he and his wife and three children fell in love with the Alamo City. Dr. Jackson had the opportunity to train with outstanding physicians in the field of upper extremity, and then completed a prestigious trauma fellowship in Brisbane, Australia, under the guidance of a world-renowned trauma surgeon. Dr. Jackson has a strong interest and passion for dealing with injuries to the hand, wrist, elbow, and shoulder, and is on the forefront of new treatments and related research. Relationships with patients are a top priority for Dr. Jackson, and his entire staff, and he seeks to educate and understand each patient and their priorities and goals concerning their health. Outside of medicine, Dr. Jackson’s priority is spending time with his family. He enjoys Fightin’ Texas Aggie Football, travelling, and running.
Verified Patient Reviews
He explained my options and gave me some time alone to discuss with my spouse. I was very satisfied with his overall professionalism and bedside manner
Dr, Jackson is always very thorough and professional, and he clearly cares about his patients.
Conservative approach. Relies on evidence-based medicine. Sound advice regarding treatment. Lovely calm demeanor.
Always quick, friendly and listens.
Very pleasant person to talk to. Listened to every thing I had to say and answered all my questions. Very professional Dr.
Very polite and told me exactly what i needed to knkw about my shoulder.
Very Happy, he's a great listener, after determining my issue and listening my concerns on treatment he modified the plan to accommodate my travel and wish to participate in a sporting even.
He is very professional, but personable. He explained everything to me so well and made sure I understood and was ok with his treatment plan. I'll recommend him to everyone!
Professional, courteous, caring
He's awesome! I've seen him several times for steroid injections. He's always caring, friendly, and never rushed. I highly recommend him.
Dr Jackson reviewed my chart prior to coming into the room. This is a plus as so many times, you have to write your 'reason for your visit' then verbalize it again to the medical assistant/nurse and many times a 3rd time to the physician upon entering the room. Not the case here. Also, Dr Jackson was a good listener. Examined my hands carefully, explained areas of pain and demonstrated that it was referred pain and showed the origin. Explained treatement options, a few injections later, I should be 'back in business.' His staff was professional, jovial and polite. I recommend without reservation.
Professional, great staff! Thank you very much!!!!!
This office was outstanding! Prompt, friendly & professional doctor and staff. Made me feel very comfortable and made sure I understood everything. Loved it!
He did a great job!
Great staff and Doctor. Would recommend.
All goal for visit were met.
I love Dr. Jackson and his staff. They are always polite and courteous to me and my family. Dr. Jackson is extremely knowledgeable in all his upper extremities treatments.
Very nice and understanding
Doctor and staff We're very professional office was clean and the music was soothing from the Bose radio in the waiting room
Dr. Jackson and his staff are very kind and very knowledgeable on injuries and treatment needed. I trust his medical diagnosis completely. I also love the fact that he always tries every possible treatment option instead of immediately doing surgery. I would recommend he to anyone.
After seeing 2 other specialists and coming away very frustrated, this was the very best experience! I highly recommend Dr Jackson! He finally gave me some answers and now I feel like I will get some relief for my hand! Thank Dr Jackson and your awesome staff!
One of the easiest medical appointments ever. I saw Dr. jackson, was treated and home within one hour of my appointment. I was made aware of other options for treatments of trigger finger , if this did not remedy the problem. Will M.
Superb care and service!
Very pleased. Had shoulder issues for years and just moved to San Antonio and needed a new doctor. Very pleased
It was a great exoerience. Every staff members I interacted with were very professional and kind. One of the best staff experiences I've had at a doctors office. Wait was a little long but I understand sometimes that happens.
Couteous and friendly staff. Seemed to know what they are doing.
It was a great visit. All staff excellent. I love Dr. Jackson he has a great bedside manner. He treated me for trigger thumb. I highly recommend.
Friendly efficient staff. Dr Jackson answered my questions. I was very satisfied with my first visit. Now just hoping the steroid injection brings good results.
I think he is a very caring doctor. He has a heart for his profession and is truly interested in giving his clients the best medical care that can be given. I was very impressed by the way he explained what my problem was and what needed to be done to correct it. He is a down to earth person and very easy to converse with, which I find refreshing in a younger doctor!!. And last, but not least, Dr. Russell Jackson did all of this in an efficient manner while making me feel that I was his number one priority!! It took me about an hour of research on the internet to decide to give him a try. I am glad he is my doctor - this Doctor is definitely a keeper!!!! His Staff are very proficient & just as compassionate also! They go the extra mile to make you feel so important!! I absolutely think that this is a very top-notched professional medical practice - one you can have total confidence and trust with your care.
I showed up an hour before my appointment and they were able to get me in right away (an hour early). The doctor did not rush, he took his time and explained everything to me. It was a great experience.
Very informative and helpful. The staff were very courteous and polite.
I had an initial consultation, and the doctor and staff listened to me describe my injury. They asked me questions and looked at my injury. They were all very nice folks. They scheduled me for some tests and a follow up. I feel good about my decision to visit them.
Dr. Jackson was a pleasant doctor and very professional. His expertise is not to be denied.
He was an excellent doctor, listened to me and provided the best course of action for my treatment.
Fast service - GREAT Doctor!!
Dr. Jackson and his support staff were great. This was our first visit and they took great care of my son. Everyone was extremely friendly and did a great job of sharing information. Dr. Jackson helped us understand the status of my son's injury and set realistic expectations for his recovery.
The staff was helpful, prompt, and efficient. I had x-rays done and also had a consultation with Dr Jackson. He recommended that I have a procedure done to alleviate some pain. They were able to arrange the treatment at another office within 10 minutes of his location on the same day right after my visit.
Very professional. Short wait time. A+++ on shoulder surgery outcome.
Incredibly attentive to my story. He's a doctor that really listens. He quickly diagnosed my problem and provided a focused treatment plan that did NOT include any surgery or even return visits (all with muscle treatments from another provider). Best doctor and staff I've every used.
The entire staff was wonderful, and very friendly. Dr. Jackson was very reassuring and explained his plan to treat me in a very caring manner. I will return to visit his office for future needs. Thank you.
Excellent Customer Service on a Same Day appointment. My mom booked it on line. The staff was great!!
I had a great experience. The staff and the doctor were very pleasant.
It was great! Very clear in his explanation.
Pleasant people, great experience.
All staff were very professional and displayed great communication skills.
Very understanding helpful.
Dr. Jackson is great! Concerned, caring, understanding, listens and hears the issue.....great professional!
I liked his conservative approach to wellness. Very personable and friendly. Great office staff too!!
Dr Jackson has a gentle disposition & was very careful in how he examined me to cause me as little pain as her possibly could. He also did a wonderful job by explaining in terms I could understand my diagnosis & the treatment which would be most beneficial for me.
Super nice guy! Took the time to explain our daughters injury with us and we felt very well prepared when we left.
Very professional and honest. I don't like seeing doctors, but if I had to, I wish they were all like Dr. Jackson!
Appt went great. Right on time. Dr. Jackson was wonderful. Thanks.
Very prompt, and professional!
Dr Jackson treated me in such a professional and respectful manner. He assessed the physical need of my hand while gently encouraging my angst over the situation. His office staff is pleasant and quite patient friendly! I'm so thankful his practice was recommended to me by another physician.
Dr. Jackson has a great personality, and he has a lot of knowledge about the proper care of the Upper Extremities. The service is fast, and Dr. Jackson and his staff have always treated me with respect.
Got what I needed. He answered my questions.
I WAS VERY SATISFY WITH HIS ASSESSMENT ON MY RIGHT KNEE.STEP BY STEP PROCEDURE.I FELT THAT I PICKED THE RIGHT PERSON (DOCTOR) VERY PROFESSIONAL AND CARING WITH KNEE PROBLEM.
Excellent doctor and office staff! The mind is powerful medicine, and a great experience at the doctor's office helps to kick off the healing process. Thank you Dr Jackson and staff.
Think he's a great doctor
Visit went smoothly and the doctor listened very well.
I like his ability to explain to me exactly what is going on and his general concern about my pain and willingness to help getting the issue under control. I would highly recommend him to anyone have shoulder issues.
Dr Jackson was Very Professional! We will be back for now my wife wants Dr Jackson to be her Orthopedic Dr. He was GREAT and Caring. His Office Staff was Very Attentive, they are Outstanding!!
Long story but I had major problems with a different doctor sending over files to Dr. Jackson. Ashley the office managet was persistent, patient & empathatic when she worked with me & the other doctor office. She made a painful experience more bearable. The rest of staff & doctor are all top notch!
Dr. Jackson was great! He was very patient with me and answered all of my questions. This was very important to me as so many doctors these days try to run their patients in and out like cattle. I knew I could count on his advice and treatment options when I developed a case of "tennis elbow". I followed his recommendations and the pain went away. Highly recommended!
From the reception staff to triage nurse to the doctor, all we're welcoming as well as so friendly. This made my appointment so calming.
Friendly, attentive staff with a good sense of humor! Dr. Jackson was warm and welcoming and wore a smile throughout the visit. He actively listened and took my concerns and frustrations into consideration when prescribing treatment for my aggravating condition. I left the visit feeling neither rushed or intimidated, but rather comforted with a sense of hope that progress, improvement and pain relief was ahead. Do not be dissuaded by a lengthier wait time. No one can predict how the day's schedule will actually run. If the schedule runs behind, know you will not be sold short in the level of care provided by this doctor's office just so the schedule can be kept up or caught up. Dr. Jackson apologized for the wait and thanked me for my patience, but most importantly, ensured I received a thorough hand examination and that I was clear in how the prescribed treatment would be carried through. No stone left unturned. Not to mention, the staff handled the wait time well. I was not left to feel forgotten in the exam room. I was checked on frequently and given updates on when to expect Dr. Jackson. Jackson Orthopaedics is top notch! By the level of care I received, it is clear the driving force behind this practice is knowing you are entrusting your care and well-being in them.
Dr Jackson was great!! And his intern Dr Franco ( I believe thats how its spelt) was just as great! They looked at my wrist, had xrays done and answered for me right away. Total took maybe an hour. Highly recommended!
Quite simply the best physician I have ever seen in all regards.
Dr. Jackson was very understanding and concerned with my pain.
My first appointment was a great experience. Dr. Jackson answered all my questions and was very concerned about my condition and treatment to follow.
Thought he was great.
Excellent office staff and office.
The visit was my first, but most impressive. Dr. Jackson made sure I understood all terms and discussion. I would gladly return, and I will refer anyone I can to Dr. Jackson. The office staff was equally professional and friendly, as was Adam. A most pleasant experience for me; especially nice when one is in pain!
Dr. Jackson and his staff were very professional. He explained all options and took excellent care of my daughter. My family and I are in the health care field. I highly recommend Dr. Jackson.
Dr. Jackson was awesome. Explained the condition and offered treatment same visit. Highly recommended!
Very friendly staff and doctor. Being nice goes a long way to make you feel good. Not to many doctors and staff care anymore and I'm so glad I found a doctor who does. :)
Dr. Jackson is very professional and very friendly. He made me feel comfortable and not "rushed" like most doctors that I've gone to. Dr. Jackson was very excellent, thorough and precise with the diagnosis of my wrist, arms and knee. He helped me to understand what was going on, and immediately discussed an excellent treatment plan. I was very pleased and happy with my visit with Dr. Jackson, and I highly recommend him.
My appointment with Dr. Jackson was very good. They brought me right in, took an x-ray of my hurt hand/knuckle and showed me the findings. Dr. Jackson explained the treatment options. We discussed the expected time for recovery, and the next steps should my hand not recover as expected. I feel very confident in my diagnosis and that I will show substantial improvement following my visit today.
This was my first time seeing Dr. Jackson for my hand and wrist pain. You could tell he was genuinely excited about his profession, most likely because he is a younger doctor. Some of the older doctor's that I have been to just want to get you in and out as quickly as possible. My insurance doesn't cover the treatment that I need, so Dr. Jackson was quick to offer alternative ways to help my pain. I'll check back with him in a month or two to see how I've progressed. I enjoyed his professionalism so much, I scheduled an appointment for my dad to see him also. For my dad's shoulder pain, he took x-rays and recommended anti-inflammatory OTC medicine and some more time. No prescription medicine or unnecessary procedures. This truly made me like him even more.
Where do I start?! As soon as I sat down they called my name. Everyone was beyond friendly and helpful! Adam and Ashley were SO patient and helpful with any and all questions I asked. Dr. Jackson was sweet, thorough and had a great sense of humor and personality. I only wish I could give this office 20 stars!!!!! I felt so comfortable and at home here!!! I will recommend over and over again!!!
So sweet! His wife was the receptionist and she was GREAT! Made us feel so at home! We got so lucky with him!
Dr. Jackson took the time to the time to thoroughly examine my hand and wrist problems. Most importantly was his non condescending attitude in discussing the pros/cons of different procedures available. A true professional!
I liked him and felt comfortable. I'm confident he will be able to help me - he asked good questions and let me answer...lol. His staff is also great. :)
Great. Listened and heard me
I liked everyone. Everbody was really nice and professional.
He was quick but took the time to answer all of my concerns. He was professional and made me feel very easy to talk to him.
Glad to get a true evaluation of my condition compared to the one I received from a walk in clinic. Showed actual concern and did more than google my symptoms and give me a print out.
He was great and took the time to answer all my questions..
Figured out the problem and resolved my wrist pain issue that had been nagging me for almost a year!
Dr. Jackson has such a pleasant personality. He made me feel at ease right away. I had a treatment plan that day and left confident that I had found the right doctor to help me.
Nice. And knowledgeable. Very helpful. Was able to get seen the same day as I called