What patients are saying
Overall rating
4.86
Average wait time
4.77
Bedside manner
4.92
“Great, informative yet understanding conversation, while still getting a game plan in place. I am looking forward to the next consult. ”
Initials hiddenFebruary 14, 2025Video visit
“Shannon did a great job assuring me that it is completely okay to continue taking my antidepressants while I am trying to conceive. She even agreed to do a 3 week follow-up after my talk therapy appointments with Tala Kolb (she is also great!) & possible dose adjustments to help with my grieving process due to my two miscarriages. Anyway, even though my care here has only been for a short time (less than a month), I have had an awesome experience with the psychiatrist & therapist so far. Thank you all for what you do!!!”
More than 1 year ago
About Shannon Jones
Focus areas
Anxiety
Perinatal Mental Health
Suicidal Tendencies
Depression
Post-Traumatic Stress Disorder (PTSD)
Mood Disorders
Stress
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Treatment approaches
Acceptance and Commitment (ACT)
Dialectical (DBT)
Cognitive Behavioral (CBT)
Existential
Compassion Focused
Humanistic
Identity
Gender
FemaleFaith
BuddhistEthnicity
White
Languages spoken
English
Getting to know Shannon Jones
I am a board-certified psychiatric mental health nurse practitioner and an Army veteran, comfortable working with veterans, first responders, police, firefighters, and other first-line trauma workers. I earned my Master's in Nursing from the University of Pennsylvania.
My approach
I utilize a client- and patient-centered, holistic focus while providing medication management services through my work as a PMHNP. I incorporate motivational interviewing and mindfulness/meditation techniques to help clients reach their goals.
My focus
I am very comfortable treating trauma, post-trauma, depressive disorders, and persistent suicidality. As a holistic, patient-centered provider, my goal is to support clients on their journey to healing.
My communication style
I believe communication is key to therapeutic work. I strive to create a calm, comfortable environment so clients feel at ease discussing difficult emotions and symptoms. I focus on truly listening and working collaboratively toward solutions.
My first session with you
To ensure a productive first visit, please complete your intake form in advance. During our initial appointment, we will complete a full mental health assessment and evaluation, which will include many questions about your medical and mental health history. After this evaluation, we will discuss a treatment plan tailored to your needs to help you start feeling better as soon as possible.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Education and background
Practice names
Education and training
- University of Pennsylvania, Master's in Nursing
NPI number
1720422934
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.77
Bedside manner
4.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
29 reviews
Most relevant
Shannon was very personable, I felt listened too and cared for. I look forward to meeting with her again.
More than 1 year agoInitials hiddenSource: Partner
This doctor is in the RULA network, and the patient is required to sign up through their patient portal. Before and after the appointment, there were technical issues with the portal that has not been resolved to this day. Upon meeting with this provider, she mentioned that I was erroneously booked by ZocDoc and RULA for her service. I should not be charged for the visit. I am being contacted by RULA for a remaining balance but unable to send payment because their portal won’t sync to my profile. Frustrating experience for sure. Not happy to be told by this provider that I wouldn’t get charged, but now I am needing to pay.
February 17, 2025Initials hiddenVideo visit
Great, informative yet understanding conversation, while still getting a game plan in place. I am looking forward to the next consult.
February 14, 2025Initials hiddenVideo visit
She’s very caring, sincere, and authentic.
More than 1 year agoInitials hiddenSource: Partner
Shannon did a great job assuring me that it is completely okay to continue taking my antidepressants while I am trying to conceive. She even agreed to do a 3 week follow-up after my talk therapy appointments with Tala Kolb (she is also great!) & possible dose adjustments to help with my grieving process due to my two miscarriages. Anyway, even though my care here has only been for a short time (less than a month), I have had an awesome experience with the psychiatrist & therapist so far. Thank you all for what you do!!!
More than 1 year agoInitials hiddenSource: Partner
I have never met such a wonderful doctor. I had Med-ical coverage for the past 4 years. I have seen several PCP, therapists, and the psychiatrist assigned to me was never helpful. I never felt she fully listened nor supported me. This is not the case with Shannon!!!! Here is why she is to be recognized:
1) SHE REALLY LISTENS! I felt Shannon really took the time to hear my heart and the struggles I have. She did not belittle me or make me feel like what I am doing does not work.
2) She has COMPASSION- I am not sure if this is because she has psychedelic training or if that is who she just is...BUT I think that may make a huge difference in the quality of care. A lot of people are using psychedelics now for mental health and this was the first time I spoke to a professional on the matter. She could not prescribe it but still supported my decisions. I have never felt more empowered than with her.
3) She doesn't try to push drugs on you like other docs (and not make you feel bad if you decline their medications)
4) She was thoughtful enough to ask me what supplements I have been using to treat my medical issues. She supported DLPA and NAC.....I am so tired of getting no support from docs just because I do not take their drugs. Shannon was fully supportive!
Even though Ms. Jones did not prescribe anything, I am so satisfied knowing that I have access to quality doctors like her.
More than 1 year agoInitials hiddenSource: Partner
Really kind and encouraging support
More than 1 year agoInitials hiddenSource: Partner
She was wonderful to work with and I felt she really took the time to understand me and provide for me. Was very satisfied with the service she provided.
More than 1 year agoInitials hiddenSource: Partner
I found Shannon very informative and helpful. I felt very relieved to strategize ways to improve my mental health with Shannon’s guidance.
More than 1 year agoInitials hiddenSource: Partner
Shannon was compassionate, responsive, and careful in her approach. I am deeply satisfied with our first meeting and treatment plan.
More than 1 year agoInitials hiddenSource: Partner
Exceeded my expectations.
More than 1 year agoInitials hiddenSource: Partner
I have worked with many practitioners on my journey of mental wellness and Shannon by far has been my most favorite. I appreciate that she utilizes a holistic approach and is conservative with medication. She is very supportive of my goals and allows me the sovereignty to decide what feels best for me. It is also very clear that she stays up to date with the latest research and I appreciate the education she has provided to me in understanding what I am experiencing.
More than 1 year agoInitials hiddenSource: Partner
October 10, 2025Marina S.Verified patientVideo visit
June 13, 2025Melody B.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
April 20, 2025Madeleine L.Verified patientVideo visit
April 18, 2025Alonso C.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
January 21, 2025Maria V.Verified patientVideo visit
January 9, 2025Gabrielle D.Verified patientVideo visit
January 3, 2025Abdelkader L.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Shannon Jones?
Generally, Shannon Jones has appointments available on Zocdoc within 1 week. You can see Shannon Jones's earliest availability on Zocdoc and make an appointment online.
Is Shannon Jones accepting new patients?
Shannon Jones generally accepts new patients on Zocdoc. You can see Shannon Jones's earliest availability on Zocdoc and schedule an appointment online.
Does Shannon Jones accept my insurance?
Choose your insurance plan to verify if Shannon Jones is in-network.
Can I make an appointment with Shannon Jones online?
Yes, you can make an appointment online with Shannon Jones using Zocdoc. It’s simple, secure, and free.
What practice does Shannon Jones work with?
What are common reasons for patients to see Shannon Jones?
Shannon Jones frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Bipolar Disorder, Depression, and Psychiatry Consultation. You can see other visit reasons for Shannon Jones on their profile.
What languages does Shannon Jones speak?
Shannon Jones speaks English.
How do patients rate Shannon Jones in reviews?
29 patients have reviewed Shannon Jones. The overall rating for this doctor is 4.86/5. They have a 4.92/5 rating for bedside manner and a 4.77/5 rating for wait time. You can read individual reviews and ratings on their profile.