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Dr. Shashi Goel, MD

Internist, Primary Care Doctor

Professional statement

Dr. Shashi Goel is an internist treating patients in Phoenix, Arizona, and the surrounding communities. She is affiliated with Phoenix Baptist Hospital and John C. Lincoln North Mountain Hospital. She is also a member of professional organizations including the State of Arizona Board of Medical Examiners and the North Carolina Medical Board. For her undergraduate degree, Dr. Goel attended Western Carolina University. She pursued her medical degree at the Medical University of South Carolina. Dr. Goel remained at the university to complete an internship and receive residency training in internal medicine. Patients visiting Dr. Goel can receive a full range of medical services. She provides disease screenings, preventative medicine, sleep studies, evaluations for worker’s compensation and disability, and certified medical examinations for commercial drivers, vessel masters, overseas workers, police officers, and firefighters. Treatment is also available for issues including high blood pressure, sinus problems, migraine, flu, allergic cough, and pneumonia.

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Specialties

  • Primary Care Doctor
  • Internist

Practice names

Hospital affiliations

  • Phoenix Baptist Hospital

Education and training

  • Medical School - Medical University of South Carolina, Doctor of Medicine
  • Medical University of South Carolina, Residency in Internal Medicine

Zocdoc awards

See you again
Rapid registration
Speedy response

Languages spoken

  • English
  • Hindi
  • Spanish

Provider's gender

Female

NPI number

1164421426

Office locations

Shashi Goel MD

1930 W. Thunderbird Rd., Suite 101

Phoenix, AZ 85023

Shashi Goel MD

2040 W. Bethany Home Rd., Suite 105

Phoenix, AZ 85015

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Horrible
Less than 3 months ago
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Enjoyed my visit . The doctor was very courteous and cared about what I was saying to her. I felt like she was paying attention to me and she cared about my health and well-being. So happy I chose this doctor.
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Went in for a referral to a specialist. one week later it was still not sent. staff is very unpleasant!
Less than 6 months ago
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I needed a specific type of antibiotic in shot form so I was sent to another location. She was very nice and caring. Thank you for helping me feel better.
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She was great I have super anxiety and even tho I was having a melt down inside they were super sweet very nice and polite and it seems they do everything they talked to me looked at a rash and didblood work right there in the office and I got eased into things like a exam that stresses me out very very nice thank you !!!!
Source: Zocdoc
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I love Shashi Jain Goel, MD and 24 hours later feel so much better!!!!
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Dr. Goel has been my PCP for several years and one of the characteristics I like about her the most is that she will sit down with you during the exam and actually talk with you. I don't feel like anumber or a chart or just another patient. Like the old days when our doctor, pharmacist and mailman knew your first name.
Source: Zocdoc
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It was quick and smooth The only issue I had was the right to go back was wrong however she fixed it immediately after I came back to the office.
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My appointment was at 11:30 I showed up at 11 to fill out medical history and other documents and didn't get called till 11:45 but then I got left waiting till 12:30 to be seen by the doctor... by the timeI got out it was 1:30. So my entire time there took a little over 2 hours... Doctor didnt even greet me or anything she just walked in and went straight to the medical questions.
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Good
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She was extremely rude and condescending to me. I will never go back there again.
More than 1 year ago
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Dr. Goel is very friendly and makes me feel comfortable during my appointments. I feel like she really cares about my wellbeing.
More than 1 year ago
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A very relaxed environment. She was easy to talk to. Very nice person.
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The doctor was quick and my appointment was very simple, but I just feel like the receptionists could have been more pleasant. I literally heard the older woman tell a client over the phone that she had a lot of workto do and didn't have time for all their questions. I work in the medical field and I can tell from experience that behavior such as this, can cause a loss on clientele, whether it be the person she was speaking to or anyone who overheard the conversation, like myself.
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I always feel listened to when I go to this doctor. The office is warm and friendly, the doctor and office personnel interact well. I am able to get a walk-in visit when needed.
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Waited about 50 mins, but i was about 15 mins late, and that's about right for a Dr's visit, then I was in and out.
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It was great like seeing a old friend. Ask me a lot of questions because it was over two years since I was there last, I going back for my physical in December all is good. Very happy with the Dr . and her staff .
Source: Zocdoc
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I saw the doctor for a broken wrist. After x-rays I was informed that it wasn't broken and would correct itself. A second opinion from a "qualified" doctor confirmed my suspicion that the wrist was indeed fractured in two different places.I will never see this doctor again and would not recommend her to anyone I care about.
More than 1 year ago
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She listened to the problems i was having and asked questions, and gave options.
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By far, one of the best doctors I have found in a very long time. She didn't make me feel rushed when I was telling her about myself, nor at any point did she make me feel like I was smallerthan her because I don't have a degree. (which I'm finding is a common trait amongst many practitioners.) She seemed genuinely concerned with my problems and spent more than the typical 2- 5 minutes in the room with me. If I could give her 10 stars, I would. Doctors like her are hard to come by nowadays.
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She is a wonderful and caring physician. Very good at her job. Highly recommend her.
More than 1 year ago
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Experience is not good. I am surprised to see its Urgent care. Second long wait time , waited more than an hour after appointment time. Doctor's office is very dirty , waiting room was smelling badly. Doctor was OK , shedid not seems confident , was just saying i think so , and so. i Would not go again and wont recommend any one.
More than 1 year ago
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Extremely disappointing in so many ways. I have been seeing this doctor for about 9 years. You know how things usually get better with time and practice or whatever? Unfortunately I would have to say this is not the case here.I would like to explain the details but out of fear of retaliation I believe I should remain anonymous. I'm done wasting my time with this dr office. I recommend any dr office is better then this dump!!
More than 1 year ago
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For people who have pain this is not the right one since the wait is too long. She does know her stuff.
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Didn't even see the doctor as I was still multiple people behind in line and it had been over an hour
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They were overwhelmed with walk-ins and managed as well as could be expected. Also the student who took my blood did very well. Dr. Goel was excellent.
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Arrived at 10am, left at 1:30pm because I walked out. Seen her in the past and I usually don't mind the wait but today was ridiculous.
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Office was not for me. Very heavy religion focus. Also felt extremely judged from the moment I gave my reason for being there. The doctor was cold and didn't even care to get to know me before jumping to what felt like assumptions about me.
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Dr Andrea was beyond excellent but the receptionists were rude and unwelcoming!
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I was highly impressed with Dr Goel herself. She was relatable and very kind, and took quite a bit of time with me even though I could tell she was very busy. One staff member was a little short with me,but other than that this was a great experience and I will definitely return.
More than 1 year ago
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Went very well, very thorough listened to my concerns. Thank you
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I was so 100% satisfied with Dr. And all who worked there.I am so happy I found thus Dr.
More than 1 year ago
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She is wonderful. Very caring.
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The physician did a wonderful job. The facility was rather busy the day of my visit, however, that in no way inhibited the quality of treatment and care I received. Dr. Goel was very thorough and forthcoming with evidence of mydiagnosis. I would definitely recommend Dr. Goel and her staff.
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Fix your website so when you get a new patient it only offers services you can render to a new patient. The office is old and creepy looking too, maybe try an upgrade??? Also, when you set an appointment for 1pmyou shouldn't call on someone after the appointment time, especially if the other person shows up after me. JUST RUDE!!
Source: Zocdoc
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The office is busy, understaffed, but the nurses there are nice and it felt like I was being rushed out by the doctor herself. I can understand it's busy and I don't mind a short appointment in fact I prefer it,I just felt like as a new patient there should be a bit more time taken.
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Fast and professional.
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It was great!
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I would not ever go back. I had an appointment and still had to wait almost two hours just to be seen for six minutes.
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If you want to be humiliated and treated like crap come here. I have severe anxiety and have not been to the doctor in years. I finally decided to make an appt. and have my issues addressed. Instead, I was humiliated.I was put on the bed with no top (I am female) and was told I could not cover up and was forced to lay naked for no reason! Plus I had to submit to a drug test??? What seriously? My issues I was wanting to have addressed had nothing to do with getting drugs. I was needing referrals to see specialists. So none of my issues were addressed and was treated like I was a drug addict or something! I submitted to this test because I have nothing to hide. I will not be returning to this place. Very unprofessional, especially when you hear the nurses talking about other patient's problems and sleeping with married men. Very unprofessional!!!!!!
More than 1 year ago
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A very nice, professional and intelligent doctor who really looks out for her patients.
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Poorly done. The waiting room was dirty. The rooms in the back smelt like urine. The wait was ridiculous. My apt was at 2 and didn't get seen till 4. Then waited in the room till 5 before she came in.She's very rude and in a rush to get you out.
More than 1 year ago
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I did not like that her office was in an Urgent Care facility. I was expecting a regular doctors office. However she was very professional and answered all my questions.
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The doctor was polite but it all felt kind of rushed and the waiting room is far too small!
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Very nice staff, Dr. Goel was nice and attentive. The office was a little dirty looking but smelled clean.
More than 1 year ago
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We waited for over an hour to be seen, My wife appointment was at 1:30 PM and mine at 2:00 PM. I had filled out all the papers on line, we arrived at 1:28 PM and were the Only Peopleto be seen and didn't get seen until 2:55 PM Never once did they explain Why.
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Her Medical Help was Not Professional or Nice. My wife and I was told we could not stand at or door across the hall from each other and talk, if we wanted to talk we needed to go to theLobby and set down, This was after we'd already waited an hour After Our Appointment Time To Be Seen. No One There as Part Of Her Office Staff Informed us Dr. Goel was not in and wouldn't be until after 2:00 PM and our first appointment was at 1:30 Pm and we were not seen until 2:55 PM and no one told us why or For What Reason We Waited.
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I have not receieved my results yet but the MA appeared as if she didnt know what she was doing. I was asked by the MA about the list of medications i had been precribed in the past she had noidea what they were for or how to spell. She was a nice person but not very bright. I did not have much time with Dr. Goel, I was a new pt. and didnt have much time to explain my medical hx with her. I was not satified. I do not think I wil return.
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I give up on finding a doctor. When I tell the dictor what medications I am needing and walk away with 1 of 3, this is not satisfactory. I will be just one of the many in this country now thatdoes not get treated by medical care provider period. Was a waste of a copay for me.
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Dr. Goel sits down and spends time listening to you. I feel cared for. Not like an in-and-out visit in today's business medical climate.
Source: Zocdoc
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