Dr. Shawne Ortiz, PsyD

Dr. Shawne Ortiz, PsyD

Psychologist
TX
4.98
“She was very easy to talk to and a very good listener. She was able to communicate things clearly with me and I look forward to working with her more.”
Kristina D.November 14, 2025
Patients often return
More patients return than other providers in the area
Highly recommended
98% of patients gave this doctor 5 stars
Excellent wait time
100% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc

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The office partners with Zocdoc to schedule appointments
External video visit

Scheduling details

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What patients are saying

Overall rating

4.98

Average wait time

4.88

Bedside manner

4.96
“She was very easy to talk to and a very good listener. She was able to communicate things clearly with me and I look forward to working with her more.”
Kristina D.November 14, 2025Video visit
“She was a great listener. Explain everything so you could understand. In the way she's talking to you. You feel like you're talking to a truth friend.”
Sandra R.April 2, 2025Video visit

About Dr. Shawne Ortiz

Clientele seen

Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Adults (25-64)

Identity

Gender

Female

Languages spoken

English, Spanish

Getting to know Dr. Shawne Ortiz

I am a bilingual (English/Spanish) licensed psychologist providing individual, couples, and family counseling. Licensed in Texas, I hold a PsyD in Counseling Psychology from Our Lady of the Lake University and have over 18 years of experience working as a psychotherapist. I have worked with clients facing a wide range of concerns, including depression, anxiety, bipolar disorder, relationship issues, parenting problems, and stress management. I have also helped many people who have experienced physical trauma or emotional abuse. In addition to mood disorders, I have supported individuals and families involved in the legal system as well as Child Protective Services. My counseling style is warm and interactive. I believe in treating everyone with respect, sensitivity, and compassion, and I do not believe in stigmatizing labels. My approach combines cognitive-behavioral, humanistic, narrative, and solution-focused interventions. I tailor our dialogue and treatment plan to meet your unique and specific needs. It takes courage to seek a more fulfilling and happier life and to take the first steps toward change. If you are ready to take that step, I am here to support and empower you. I look forward to working with you!

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In-network insurances

Aetna
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Popular visit reasons

Childhood Trauma
Depression
Mood Swings
Prolonged Grief Disorder (PGD)
Psychotherapy
Psychotherapy Intake / Initial Visit
Sleep Problems
Therapy
Childhood Trauma
Depression
Mood Swings
Prolonged Grief Disorder (PGD)

Education and background

Practice names

Education and training

  • Our Lady of the Lake University, PsyD in Counseling Psychology

NPI number

1669682258

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
4.88
Bedside manner
4.96
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57 reviews
Most relevant
Go here if you’re looking for an attentive, insightful person that keep’s it real.
Video visit
It was productive and beneficial. I would recommend it to a friend
Verified patientVideo visit
She’s helped me and has been a listening ear to everything that I’ve been dealing with.
She’s helped me and has been a listening ear to everything that I’ve been dealing with.
She is an amazing therapist, she is very knowledgeable and well thought out.
My first time in therapy and feel so lucky to have found such a great provider!
Shawn is very knowledgeable, supportive, and responsive.
Verified patientVideo visit
She was very easy to talk to and a very good listener. She was able to communicate things clearly with me and I look forward to working with her more.
Verified patientVideo visit
She was a great listener. Explain everything so you could understand. In the way she's talking to you. You feel like you're talking to a truth friend.
Verified patientVideo visit
I loved my appointment, really helped me.
Verified patientVideo visit
Shawne has been wonderful. I bounced between counselors, therapists and psychologists for 8 months before finding her - and she has done more than double than the others in a quarter of the time. Very glad I am working with her!
Shawne listens to you. She engages also and gives advice about what you’re facing. She’s also very knowledgeable and helpful in my area of need. She tells you straight too and sometimes that’s helpful.
Shawne has been wonderful. I bounced between counselors, therapists and psychologists for 8 months before finding her - and she has done more than double than the others in a quarter of the time. Very glad I am working with her!
Shawne listens to you. She engages also and gives advice about what you’re facing. She’s also very knowledgeable and helpful in my area of need. She tells you straight too and sometimes that’s helpful.
I enjoy my sessions with Shawne Ortiz, she provides great insight, tools, and makes me laugh. I appreciate that she makes me feel comfortable enough to open up and discuss those hard feelings and things that are on my mind and gives encouragement. She is amazing!
I felt totally comfortable, and heard!
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Frequently asked questions

How soon can I make an appointment with Dr. Shawne Ortiz?

Generally, Dr. Shawne Ortiz has appointments available on Zocdoc within 1 week. You can see Dr. Ortiz's earliest availability on Zocdoc and make an appointment online.

Is Dr. Shawne Ortiz accepting new patients?

Dr. Shawne Ortiz generally accepts new patients on Zocdoc. You can see Dr. Ortiz's earliest availability on Zocdoc and schedule an appointment online.

Does Dr. Shawne Ortiz accept my insurance?

Choose your insurance plan to verify if Dr. Ortiz is in-network.

Can I make an appointment with Dr. Shawne Ortiz online?

Yes, you can make an appointment online with Dr. Ortiz using Zocdoc. It’s simple, secure, and free.

What practice does Dr. Shawne Ortiz work with?

What are common reasons for patients to see Dr. Shawne Ortiz?

Dr. Shawne Ortiz frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Dr. Shawne Ortiz on their profile.

What languages does Dr. Shawne Ortiz speak?

Dr. Shawne Ortiz speaks English and Spanish.

How do patients rate Dr. Shawne Ortiz in reviews?

57 patients have reviewed Dr. Shawne Ortiz. The overall rating for this doctor is 4.98/5. They have a 4.96/5 rating for bedside manner and a 4.88/5 rating for wait time. You can read individual reviews and ratings on their profile.

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ZocdocSan Antonio, TX PsychologistsDr. Shawne Ortiz, PsyD