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Qualifications and Experience
Verified Patient Reviews
Very unprofessional and unorganized ... didn’t seem like she knew what she was doing and wasn’t clear about anything
First, the front desk was spot on in helping determine insurance eligibility and she spoke perfect English, which goes for the entire office, too. Our appointment was to get the Flu and TDAP vaccination, which I checked to see if they had the Friday before the appointment. To my disappointment, the practice ran out of the vaccine by Monday. Running out of the vaccine is fine, but then I was advised to pick-up the TDAP vaccine from a local pharmacy if I insist that it be given. I believe the thinking behind the recommendation not to give the TDAP vaccine was mostly driven by not having to recommend that I pick up it up personally. To some degree, I considered picking up the prescription and applying the vaccine personally since I had to also fetch the Flu Vaccine that was about 1 mile away. My review is solely based on having to update our vaccinations. All other services that this practice offers might not relate.
Went for an annual physical in hopes that she would become my primary care. She put me at ease about any concerns I had and I look forward to seeing her again for a more substantial visit. Staff was very competent and efficient.
Attentive and genial
Very pleasant experience. Calm, professional, and kind.
She’s amazing as always ! Always makes me feel like I’m in good hands.
Shelly Shi, her nurse and receptionist were all friendly, helpful and clear.
Very clean. Great bedside manner. Precise and clean nurse during vitals and blood work session. No wait time. Office had steady flow of patients. Didn’t see walk ins. Very clean bathrooms for urine work.
Dr. Shi was very pleasant, efficient, and helpful! Would definitely recommend her as a primary care doctor! The office is kept very clean and neat, and the front desk staff are attentive and helpful. All around a great experience.
i wanna thank dr shi for seeing me on a short notice nice clean place good environment the nurses and the receptionist was very welcoming thank u for excellent seevice
not getting what I visit for??
I am naturally anxious and nervous about all doctor visits - haven’t had a physical since I moved to the city 5 years ago and just wanted to get it over with. I also don’t trust online ratings so I was skeptical... but turns out Dr Shelly Shi was perfect, walked me through everything (not condescendingly) AND her front desk people and nurses were super friendly too (even after I was 10 min late)! So glad I went. She also uses an online portal so I will be able to view results online easily. Guess I found a PCP!
Dr. Shi was very quick but still caring. She asked if there was anything I specifically needed help with, she gave me a reference, showed me how to examine myself for nodules, asked if I wanted extra tests done, explained which tests her office does not run and why. She was fast but didn't make me feel like I was being rushed out or my needs weren't being met. I loved her and I think I will keep her.
Doctor was very nice and informed and her staff was extremely helpful, kind and knowledgeable. Making Dr Shi my primary now.
She was great! Very patient and knew exactly what I needed.
It was the best experience. Everyone that I came in contact with the staff, the nurse and Dr. Shelly Shi were very professional and attentive. She listened to my concerns and I did not feel rushed. I am very grateful for the overall experience.
Dr. Shi and her staff were thorough and super friendly. She even contacted me the following week after our appointment to check up on me. Lovely doctor!
I arrived early and was seen early I was taken good care of and given all the prescriptions needed for my asthma. The only complaint is that I didn't recieve a nebulizer treatment while there and really needed one
After several *very bad* experiences with doctors in New York, I was absolutely DELIGHTED with Dr. Shi's offices. Small, cozy, clean, modern. Personal but not judgemental. Efficient without being rushed. Points for the nurse as well. This was the first time I have not fainted while getting my blood drawn.
Very nice and professional Doctor and team.
Dr. Shelly was really nice. Addressed my concerns, give me some good advice and everyone in the office was great as well. I was in and out. So quick! Thank you!
It was reassuring
A really great experience both from the office staff and from the doctor. Thank you for actually trying to help your patients and following through!
Dr. Shi is great. This is the 2nd time I've been there where the wait was almost an hour though, and the receptionist was clearly overwhelmed.
Highly Recommended !
Very good doctor. Kind, professional and knows what she is doing.
Dr Shi and her staff are great, she has helped me with a variety of things—vaccines, thyroid testing, etc. Always a pleasant experience with great results
First time there. Wait time was longer than anticipated but once it was my turn, nurses took care of my blood work and were experienced. Blood drawing was quick and Dr. Shi is so pleasant. Very thorough and asked all questions and was very transparent with tests and what's included in annual physical. Will return!
Incredibly professional, to the point and knowledgeable. Amazing to have as a primary care physician!
Shelly and her team are very warm and friendly, as well as effective and efficient. The entire office was clean, modern, and charming with real plants and cute art on the walls. I waited less than 15 minutes to see someone and the waiting room chairs were very comfortable. After my visit, I was given a username/pw to access Shelly's online patient portal, where I was told I could view my lab test results from home. I've never had such a positive experience at the doctor and I actually look forward to my next visit!
Dr Shi is very nice. Very satisfying experience.
Very small office, so if you don't mind other people seeing you take your diagnostics then fine. As for Dr. Shi herself, she's nice, but her presence during the appointment needs a lot of improvement. She doesn't handle questions very well, and a lot of the time she spent typing away at the computer with her back towards me. I literally had to ask my questions a few times because she either didn't hear me, or was ignoring my questions for some reason. Doesn't seem like the conversation goes two ways a lot of the time. So if you want someone to tell you what they think and not have a chat about your health, then go see her.
Super pleasant staff and Shelly was equally as pleasant. Would highly recommend for anyone looking for a general practitioner.
Dr. Shi, is very professional and asks the right questions. Now I am on a low fat Diet and I feel great. I am very happy that she did not put me on any unnecessary medication for a minor problem. Thanks!
First visit to doctors office. Friendly staff. Was seen right away. Highly recommend.
Consistently 30 min wait times beyond my appointment - usually my wait is much longer than the time I'm usually seen for. She has alot of patients and the experience feels very rushed. Recently went in and was charged out of pocket for a consultation. She had not prescribed enough pills of my medication and I had to call back to raise this. I then found out my insurance would not cover the additional since it had to be prescribed at once or only covered for next month. Ended up paying out of pocket. Her staff are really nice but thats the only positive. Will be looking for another PCP.
Dr. Shelly Shi is the best! Second visit and great, she's really thorough, doesn't rush you and nice. Highly recommend
I feel so lucky to have found Dr. Shi. Her office staff is friendly, helpful, efficient and punctual. Dr. Shi has a perfect combination of bedside manner and professionalism. She listens and is measured in her approach.
Dr. Shi has been my primary care provider for about 4 years. I find her to be competent, knowledgeable, responsive, and personable. Very glad I found her; I feel like I am in good hands. I also appreciate all her staff who make things run smoothly in the office and when I telephone for something. Also courteous and responsive.
thank you again
Affirmative, reassuring, extremely knowledgeable, and makes you feel comfortable all the way.
When i arrived at the office the receptionist greeted and helped me. Upon a short wait i was directed to see the nurse. Shortly after I saw Dr shih who conducted my physical. Great experience with friendly and efficient staff. Dr shih is also knowledeable with great bedside manner. Highly recommended.
She is the absolute best. The nicest, most caring, sweetest, most knowledgeable. She really gets to know her patients and takes the time to listen and address all your concerns. I travel an hour to have appointments with her because she's worth it. The nurses & staff are all the best too! My favorite doctor!
Wonderful doctor - knowledgeable, kind, and took seriously the symptoms I describe to get me the referral I need.
Dr. Shelly is great! Very professional, friendly and knowledgeable.
Dr. Shelly Shi is a very professional and knowledgeable physician. Though her office is simple and lacks frills, it is clean and orderly and I rarely wait more than 15 minutes to see someone.
Very sweet and caring. She listens to all your concerns. I have been going to her for about a year now.
Love visiting Dr. Shi! She's very sweet and caring and explains everything very thoroughly.
Very nice, efficient staff. Clean office. Dr Shi was incredibly kind, knowledgeable, and attentive.
Very professional and caring takes extra time to listen to your concerns
My visit wasn't bad, I came to her for contraceptive and ended up making her my PCP. My questions were answered quickly and the nurse who drew my blood was very friendly. Overall, I think it was pretty good for a first time visit
Dr. Shelly is very friendly and professional, I already recommend my friend to do her annual check there!
Shelly Shi is one of the best doctors I’ve had! She is very knowledgeable, wait time of 5min or less, and was the first doctor to go over my blood results thoroughly. Highly recommend her!
she is definitely a very good and professional doctor,really like her,she is very nice and very patient,also very trustable!!
Dr. Shi’s Office is a well run operation. The receptionist and RNs are friendly and helpful. I went for my annual physical and Dr. Shi was very thorough, asked thoughtful questions and made me feel at ease. Definitely make an appointment! Walk-ins are welcome but can’t guarantee the same experience.
She couldn’t do much for my case; But she was nice and I didn’t have to wait at all.
Dr. Shelly Shi attended to my needs accordingly and explained what and why things were being done or not being done...without me even having to ask. I left with no questions, and my visit was totally not a waste.
Super sweet staff and her bedside manner is professional yet kind. Every time I go to see her, she knows exactly what it is wrong with me.
Dr. Shi has always been great! You should go. I've been going for 6 years.
Extremely friendly staff and doctor. It was my first time and def would recommend it to others. I had my annual check up so had my blood drawn. She did an awesome job. A pitch and done. Dr. Shi was so patient. She answered all my questions and my concern. Didn’t feel rush at all.
Maybe I was just excited to get my annual physical examination done, but I really liked Dr. Shi’s approach and demeanor. She’s one of those doctors that will spend time explaining stuff to you, I don’t feel hurried at all. This is also reflected in the demeanor of her staff. The place is also clean and well organized
She is the doctor who actually cares.
Dr.Shi and her staff are amazing! They are friendly, professional, and attentive. I have seen her a few times, and it always has been great. When they learned my insurance would not cover pap smear by PCP but would cover if done at OBGYN, they notified me immediately so I could change my appointment. Dr.Shi takes enough time with you to go over any questions you might have. Wait time has always been less than 30 minutes for me.
It was fine. I went to have some standard prescriptions refilled and she gave me a bit of hassle about them. Then she didn't actually send the prescription to the pharmacy, so I had to wait another day to get it. The office was nice, there was no wait, and she saw me on a Saturday - so fine, but I wouldn't go back.
Shelly was so friendly and helpful! Very informative and precise. Thanks!
Came in for an annual physical, it was quick and painless! Dr. Shelly was very nice.
Everything is great, but the front desk sucks. When I asked the woman that am I all set, she said yes and then I left. In fact, she haven’t gave me the receipt and the changes yet. So I came back, her attitude is really annoying. She took care of the people who came after me. I was standing in front of her and waited about five minutes. She didn’t say anything until I asked her “Can I get my receipt and changes?” Her response was perfunctory. Dr. Shelly and her nurse are really great. This is my second time there. However,I may not rerunning because of that women at the front desk.
It's always a delight and pleasure to see Dr. Shi. I am so happy I found her.
Very professional all the time.
I went there for annual check up. very efficient and clear process
I love dr Shelley she’s so nice and professional!
Another great visit! Thank you, Dr. Shelly Shi!
the waiting and front reception is bit tight but it's well maintained, the staff have a good attitude and phone manner, work quite fast too.Her office is so organized and not cluttered, it impresses me how the staff there kept the files & supplies so organized. As I'm sitting there I can see Dr. Shi come out and she's graceful, greeted all her patience with lovely smile. When it was my turn she was just very attentive and soft spoken, there wasn't anything wrong with me so the routine check up was over pretty quickly. There was lot of seniors & people of all background and age group waiting to see her too.
Dr. Shi is an amazing doctor. She takes very good care of me when I come in.
I ended up having to transfer my PCP to her. The entire staff was extremely helpful and patient with me because it took some time. She was very helpful with my problem which resulted in my visit.
Wasnt weird about me being gay and that sounds like it a given but you wouldnt believe the pregnancy tests some doctors insist on despite that being impossible. I know its scary sometimes to go to a new doctor and not know if theyre homophobes so I figured I'd put this. Nurse was good at drawing blood quick and painless and the doctor made me feel comfortable and recommended me solutions that eased my mind.
I’ve been coming to her for years, but the past couple times I was there, i felt rushed and she did not do a thorough exam. Not sure if I will go to her again.
Dr. Shelly was professional during the appointment and was super patient when trying to explain to me alongside.
She threw out my lab work.
She is wonderful!
It was a very nice experience, everything is well organized and Dr. Shelly Shi gave a lot of useful advise which are good for my health.
very professional and attentive. the clinic is fairly small and there's always a crazy wait in the room. but other than that, Dr. Shi was very efficient and really listens to your problems.
She is friendly and comfortable by talking to her! Highly recommend !!!
I have gone to Dr. Shi a few times and I really like her. She really listens to the patient and is very nice. I like the ease of setting up appointments and I never have any issues.
Dr. Shi is fantastic, kind and thorough. I'm grateful to have found her.
Dr. Shi is fine! The office is fine. It's crowded and busy, but everyone who works there is very nice. The thing is that doctor/patient confidentiality does not exist; they weigh you five feet away from the waiting room and loudly announce your weight so everyone can hear, they answer phone calls and give patients information about their tests etc while taking your blood pressure, they leave almost definitely confidential information about other patients out during your exam to a degree which has started to really bother me. If this doesn't bother you, this is a totally acceptable doctor's office, but I've been a few times and I'm starting to get uncomfortable. I will be looking for a new doctor.
Even though the office is very busy, everything runs smooth. Dr.Shi is super nice and pleasant!
Dr Shi was not personable and did not understand my need. I will not go back to her.
It was great!
Best Doctor, nurse, and receptionist ever!! Bless you for all your hard work
I walked into the office greeted by smiles from all the staff and the environment was very clean, organized and pleasent. I was seen right on time with little wait and the checkup was so thorough I've never had a PCP so detailed but efficient! Dr shi herself is so calming to talk to, very attentive and very nice. She listened to all my concerns. The office was small but that shouldn't even be a concern for people since the waiting room was clean/nice and Dr.Shi is all you need! Beyond satisfied.. pharmacy downstairs is good too, convenient for pick up of meds with no wait.
Went for my annual physical. The office is nice, bright space. The nurse and Dr. Shi made me feel very welcome as this was my first visit. And Dr. Shi was very thorough in explaining the reasons for each test. I'll be back!
Dr Shi was really great. It was my first doctor's appointment in the US and she was professional, attentive, helpful and nice. I highly recommend her!
Rude and did not treat me properly. NEVER!
I have been searching for a newGYN. She was professional and understood my needs.
Her whole staff was beyond helpful and nice bedside manner. She explained every part and gave more information you didn't even know you needed! She definitely is a people's dr.
I got a cough for months and the medicine from pharmacy didn't work. Doc. Shi really helped me with it.
I was told I would only receive a call if something was wrong with my tests - I received a call from the receptionist being told I had to come in for another app and was naturally very worried. I asked the doctor to call me back and never received that call. When I eventually called back and asked to speak to the doctor the things that were 'wrong' on my test were not a big deal and were easily explained in two minutes on the phone. I was very disappointed as I had gone through a very tense 24 hour period. I felt they were just trying to get me to pay for another visit.
I really enjoyed meeting with the Dr. Shi and her staff. They were very professional, courteous and although I had to wait a tiny bit, they were quick to apologize and thank me for waiting (even though I don't feel like they had to!) They were clear about what my physical would consistent of and what to expect from their office. All in all, would highly recommend.
Though the office was small, the staff was super friendly and professional. The whole visit was efficient. I was there to check up on a consistent problem, and for my annual exam. The whole appointment was under 30min with Dr. Shi giving me the medicine I need, explaining what they were for.
Dr. Shi was great ! Her staff was amazing and I felt very well cared for.
Everything at this office is very organized. All of the staff members, front desk, MA and Dr Shi herself are all very kind and courteous. I would definitely recommend her!
Everyone at this office was very friendly and willing to help. Dr. Shi explained everything and it did not feel rushed even though I was the last appointment of the day. I would definitely recommend her!
She was great
Super helpful, careful, and caring. Doctors usually don't care what happens with insurance. Dr. Shi's office helped me figure out what's covered and what's not covered before giving me the treatment. And most importantly, they did this with a smile. After shuttling around, I've found my primary care doctor in NY!
Very warm and personable. A busy but super efficient place with great staff who are smart and prompt. Refreshingly good dr experience for a change.
I visited Dr. Shi for testing and a checkup and while Dr. Shi was informative, I felt she evinced a certain level of discomfort while discussing my sexual history and potential treatment as a man who happens to be gay. I also felt a lack of attention given to scheduling a follow up visit and to helping me to get authorization for a medication. I tried to follow up with the office several times to find out more information about my lab results, a follow up visit, and insurance approval for medication, but was given no concrete information. I felt there was more attention shown to making sure that my bill was paid than to ensuring that I received the proper followup care.
Shelly was kind and gentle. She seemed very helpful and I could tell she was genuinely looking out for my best interest unlike a lot of doctors I've seen. I would definitely recommend her to anyone.
She was very thorough and took her time with me. I felt well taken care of and she is very knowledgeable The staff was very friendly and made me feel at ease! Would absolutely go back to Shelly Shi.
Cursory examination, didn't really pay attention to my complaints.
Dr Shi is very nice and personable (great "bedside manner"). Very high tech and efficient office. My voice was hoarse for months and Dr. Shi diagnosed this as simply an issue of allergies and prescribed an anti-histamine. Long story short, I eventually went to a specialist who identified a polyp on my vocal cord. What concerns me is how Dr. Shi dismissed the possibility of anything more serious and simply prescribed anti-allergy meds.
I had to change my PCP due to my insurance. I was upset because i had already gotten use to my previous doctors. As soon as i walked in, i felt welcomed till the time i walked out. Everyone was so friendly and made me feel so comfortable. I recommend Dr. Shi to everyone.
Dr. Shi is very kind, exceptionally thorough. I feel very confident that I am receiving excellent care from her and her office.
Dr Shi is so genuine and nice, she has a lovely bedside manner. She's patient and her office is very nice and clean. I really like her.
She is so warm and she explains everything thoroughly.
Only bad side is that i was not explained if i had to pay at my visit at the end due to my plan. But the doctor is pretty nice she answer all of my questions and recommended me the best things for my health.
Very informative and soft spoken
Hands down one of the best doctor visits I've had. As other reviewers have mentioned the office is clean, simple and efficient. There is one doctor, one receptionist and one or two nurses which was a very efficient system from what I saw. I recently needed a new general doctor for a health checkup and was very grateful to find Dr. Shi. She is very kind and thorough and does not make you feel rushed at all. She calmly listens to you and thoroughly explains he analysis, something that is not always the case in other offices. Highly recommend!
Payed attention to my every concern answered all of my questions gave me suggestions on my health great doc in my book.
Dr. Shi and her staff are wonderful.
How about try do real examine on patient?
Everyone in the office is so nice and I felt very comfortable. I was seen right away and I thought the doctor's questions were very thorough and I would definitely see her again.
Not LGBT friendly, I'm FTM and she forcibly removed my binder without asking first.
dr shi is so kind! always takes her time with me and is thorough
This is my third visit with her and she's efficient and thorough. Her staff is also friendly and helpful
Quick, efficient and good. Not sure if it was fully thorough but I'm in good health and fit so it may not needed have been more so.
She is really nice and patient like on the previous review says. I was nervous at the beginning but the patient flow was super efficient and friendly. The clinic is also clean and well-maintain as I was a infection control field person of point. Highly recommend this place for PCP.
Dr. Shi was so nice and helpful during my visit as well as the entire staff. I was even running late and called and they said no worries take your time. That was very nice of them as well. Thank you!
She's very sweet and efficient! I recommend her to everyone.
Everyone in the office was helpful and nice. Very well rounded care.
Dr. Shi and her staff were very pleasant! Dr. Shi was very attentive and listened to my concerns patiently. Highly recommend!
Dr. Shi was great! I felt very comfortable asking any questions I had and she had a great bedside manner. The nurse who took my blood and administered a vaccine was great, I didn't feel a thing!
I can't say enough about how well the appointment went, and how caring and attentive Dr. Shi and her assistants were. The space was very clean and organized.
Great visit, no complaints.
In and out in about half an hour and Dr. Shi was able to address all of my concerns. Her staff was very efficient and professional. Blood work was sent out and patients have access to results via an app once they were processed (which was fairly quick).
Dr. Shelly Shi and her staff are all very pleasant and professional. Dr. Shi is thorough, experienced and calm in her medical evaluations!
Quick and efficient
Very knowledgeable and i didnt feel rushed when i kept asking questions. She was looking out for my best interest.
She is always so pleasant to see. She has a very calm persona, very intent on listening to you. The staff is very efficient and they update all your medical records on their online portal that you sign into to view your profile.
Very sweet and kind doctor! the nurses and front desk person were professional as well and very kind! highly recommend!
I needed a new PCP since my previous one did not have the best business hours and patient care. This office is different from the rest. There's only one doctor, one front desk, and one nurse, and they were all professional and helpful. Once you walk in, you would have to give your insurance card and verify your info if you check in through Zoc-doc. Then, I waited for about 5-10 minutes and the nurse called me in. She took my vitals, ekg, and drew my blood. At first, I thought it was odd that she drew my blood before I get to see the doctor. However, she is skilled! It was the least painful blood draw I had for the past 10 years, but I wished she held onto the butterfly so it wouldn't move. Then, we did a simple vision test, audiometer and she asked that I leave my urine in the green sterile cup at the end of my visit. After a few minutes, Dr. Shi called me in and I went in the room. She was the nicest doctor I've seen. However, she speaks so softly sometimes so I have to concentrate to hear her speak. The first thing she did was verify my information, ask if I had any complaint and she started explaining what my blood test consist of. She even went in depth and explain why we have to test for each one. I probably spent about 15 minute in the room. At the end of the visit, I went to find my empty cup, ask the front desk for the bathroom key. I was a little confused if we had to check out but I saw others leaving their urine on the table and leave. Therefore, that's what I did. I also like the fact that they have a patient portal for us to see our visit in detail and our lab result once it is back. I'm glad to have found such a genuine PCP that enjoys educating and taking her time with patients. Thank you Dr. Shi.
I highly recommend Dr. Shi--her and her staff are efficient yet retain an excellent bedside manner, never making you feel rushed or as if you're taking up time. They are always willing to answer your questions, and Dr. Shi actually listens to her patients' complaints instead of making an assessment based on physical presentation and disregarding the individual's actual ailments. Wonderful practitioner, and I don't mind travelling over an hour to see her!
I've been seeing Dr. Shi for quite some time now, she's very nice and sweet and makes me feel comfortable. I had to switch in the past because my schedule weren't working with hers, but I came back once I was able to get my schedule back to normal. I would definitely recommend her.
Absolutely loved Dr. Shi. Great bedside manner, punctual and very thorough.
I was expecting to wait a long time since I went on a Saturday afternoon but I was seen within 10-15 minutes. Front desk receptionist was very friendly and helpful. The nurse took my vitals and asked me questions about my medical history (this was my first time at this doctor's office) and then Dr. Shi saw me. The entire process (I was only there for a check-up) was efficient and went quickly. I would return.
Dr. Shi is wonderful. Great bedside manner and very helpful.
First time seeing a doctor in this US. The good: - got me straight in for an MRI which immediately diagnosed the problem. - wait time was about 15 minutes. The bad: - did not explain my injury well - tried to get me to see a surgeon in Chinatown (someone she may have a financial relationship with) despite the fact I was in pain and I couldn't see them for over a week. I ended up finding my own surgeon on Zocdoc. Because of these last two points, I would not go back to her. However, it is important to say that she was perfectly pleasant and would be fine if you are already aware of what is wrong with you.
Dr Shelly Shi is a very dedicated doctor who has an amazing staff of medical assistants. It's really accommodating to be seen on a saturday and their location is easily accessible
She is very nice and her whole staff are friendly as well.
Dr Shelly Shi is knowledgeable, informative and a good listener. It was a fast appointment but she takes the time to explain things correctly. She does seem to care about your overall health and not just the issue you are seeing her about. Her staff are incredible - very polite and proactively helpful.
Dr Shi is always nice and very professional. So are the other practitioners in her clinic. Highly recommend!
Dr. Shi has an incredibly helpful and kind team, super-clean and welcoming office, and a wonderful bedside manner! She was thorough, gentle, and informative. I hadn't had a physical in a few years, and she made sure to run through all recommended tests/vaccinations and expectations for the visit. I highly recommend her!
Her staff was attentive and pretty amazing. Dr Shih herself was awesome and concerned with my overall health. Greatly appreciated my visit with her.
Dr. Shi is really nice and knowledgeable. The medicine she prescribed was helpful too.
Dr. Shelly Shi was so nice and answered all of the questions I had. Very pleasant and helpful staff too!
I love Dr. Shi. She is so thorough and kind. She really puts me at ease.
Finally a good ZocDoc experience! I highly recommend Dr. Shi and her staff. The office is in a convenient location, clean, modern and very friendly and efficient staff. Dr. Shi was very warm and thorough. Will definitely be seeing her again. Thanks Dr. Shi!
Dr. Shi was very pleasant and answered all questions patiently and thoroughly.
Very personable. Great experience
everything is great! both doctor and her assistants are super nice
This doctor's office, even though the doctor was very thorough and nice, completely dropped the ball on delivering some very serious and life-altering news to me. It was not until I followed up with them that they helped me analyze my lab report and surprise! something was seriously wrong. Had I not called them several times, I would've never known and for that I leave this review. Be wary.
They took a long time checking my insurance and I could see the doctor until they could verify it. It took a long but except from that everything went pretty fast.
This is my first time and I had a really good experience. There is no wait time and I was called in immediately
Wonderful kind staff. Extremely efficient.
Dr. Shi is very friendly, and patiently listens to my health concerns. She performs thorough examinations, and is very organized. The office is always spotless, and her other staff are also really nice and helpful.
She was fantastic and so was her office. Very, very efficient. Staff really alert and focused. They answer the phone quickly. They quickly send referrals to specialists. Really happy. Zoc Doc does not send the check in info input online to them, which is annoying. But that is Zoc Doc and not Dr. Shi.
Overall really good appointment. Doctor was thorough and very nice. She had a great bedside manner. Front desk was friendly and handled the large flow of traffic coming through well. Only issue was I waited longer than expected.
I will never visit this Dr office again! I took proper precaution to avoid getting billed unnecessarily for lab work by calling my insurance and verifying my coverage and due to the front desk staff's incompetence, I was billed by Quest !
I had a great experience. Dr. Shi helped me with everything I needed and got me in and out quickly, without feeling rushed. Highly recommend her and her team! Thank you!
no long wait ... friendly staff ... great doctor
Dr. Shi is great. She is thorough, thoughtful, and kind. Her staff could really use some help though. The nurse that drew my blood was rude and unprofessional, the ultrasound tech had almost zero bedside manner and overall everyone besides Dr. Shi was pretty abrasive. It's too bad, because she really is lovely.
Dr Shelly Shi is very professional and knowledgeable. I felt comfortable talking to her about my concerns. Nurses and the front desk lady are extremely nice and welcoming. The office is clean and located next to the subway station
Dr. Shi showed genuine concern for my health and discovering a solution. I had unknowingly been suffering from an asthma attack for 2 days. She immediately noticed my breathing and sent me for an X-ray assuring she would call to receive results asap. I was diagnosed and sent home will all proper medication within 2 hours of arriving. I cannot thank her enough for her urgency towards my health.
Dr Shi is very professional and nice. Highly recommend!
Shelly was really attentive and sweet. She made me feel comfy and offered helpful insight.
She was amazing! She was very thorough and I never felt rushed at all. I would HIGHLY recommend her to anybody!
Love her! Very soft spoken. She answered all my questions and concerns and results came back super fast.
I visited Dr. Shi for a health issue and also had the annual Physical exam. Dr. Shi is nice, caring, answer all my different questions patiently, and gave me some advice as well. Almost no waiting time. Clean office, friendly receptionist, and her nurse made me feel comfortable. I will come back to her again.
Went in to a routine physical. She was very thorough and patient. The nurse practitioners were very efficient in getting me prepped and taking BP, etc. The blood test was over surprisingly fast which was a relief- they clearly know what they are doing and they can do it quickly. One of the best things about this office is that you have access to a patient portal where your detailed blood (or I would assume any other) test is published and you can see your values for everything. That was super helpful and will be useful in the future! Overall great experience with this doctor and I will be returning.
This is an Annual Physical visit, and it went so well. The team there was very warm and they pretty much answer all of your questions. Dr. Shi asks all questions that may concern your health. Though i wish everyone is healthy, but definitely Dr. Shi is a good choice if you need PCP.
Dr. Shi and her entire staff were extremely friendly, welcoming, and accommodating.
Dr. Shelly Shi is very sweet and soft-spoken. Her calm and collected disposition makes you feel relaxed and at ease. The staff were very friendly. This was my second visit with Dr. Shi, and I definitely plan on coming back in the future. Overall, this was a very pleasant visit!
Dr. Shi is very kind and professional. Her staff are very friendly. I had a very nice experience with her office.
Everyone here is super sweet and genuine and very proficient at their jobs. Very welcoming!
The office was very clean and everyone is really nice and friendly.
She is an amazing doctor. The bedside manner in which her staff and nurses show is superb! Love it!! Thumbs up times ten!!!
Overall excellent service. Not one complaint
Very professional and kind staff. I loved my visit. I am so happy she is my new Primary Physician. I truly appreciate the soothing environment and kind doctor. Thank you.
Hi love Dr. Shi. She's been my doctor for 15 years now. She's personable, caring, and doesn't rush you at all. The wait time in the office is about less than 30 minutes too. Not bad at all. Her staff is also very sweet. They do not take credit cards for copay currently.
Dr. Shelly Shi is a wonderful doctor. She takes the time to listen to your health issues. Shows concerns, give the right advices, and is a humane, passionate, shows compassion, and is sensitive to your needs. I was very pleased with her service. I recomend her to anyone in need of an excellent and caring primary doctor.
Very friendly and good listener.
Pleasant experience, Dr. Shi is always very nice and patient to explain what might be the best options to treat the issues, but also listens to patient's thoughts.
Excellent visit. Professional, friendly, clean, and on time!
Star performance all round - 5 stars for relatively no waiting time, 5 stars for courteous and effecient receptionist and nurse staff, 5 stars for clean office, and most of all 5 stars to the doctor for providing a clear explanation of my health condition and explaining how things can get better and no unnecessary prescription of antibiotics.
Very nice staff and Dr. Shi was very nice also. I felt all my concerns were heard and addressed and I was treated as an intelligent adult by all staff. Office is small but it works ok.
She was great, office is small though. They are very thorough about tests and listened to all my concerns.
I never have high expectations when I walk into a doctor's office, so I was pretty surprised with how kindly I was treated from the moment I walked in. The receptionist was super helpful and polite, the nurse was patient, and the doctor was kind and answered all of my questions. I did not feel rushed.
Very friendly and warm. Her front desk staff, Katherine and nurse, Amy, were all very helpful, patient, and kind.
I have been visiting this doctor since the summer of 2016. Initially I requested to see her because her business hours worked around my schedule. After my first visit I realized she is knowledgeable and offers a fresh set of eyes when talking to her patients. At that time I was dealing with a recurring health related issue for a few months. With may one visit she was able to provide a diagnosis and prescribed me medication that was able to finally put my body back to itself. I continue to visit her and we'll not change as long as my insurance allows me.
She was easy to talk to and took the time to hear any concerns or questions I had. The receptionist and the nurse were very corteous as well.
Dr. Shi was very kind & gentle. She explained what do I need now clearly.
Best experience ever actually. Minimal wait time. Receptionist was so helpful and nice. Same with Dr. Shelly Shi herself and her nurse practitioner!
Very sweet and professional lady. I went to her thinking she was just an OB-GYN but sadly she wasn't but she gave me some good advice on how to choose the right doctor and hospital for my pregnancy. Even though I didn't go for what I wanted to go there for, I would not say it was a waste of time at all.
This is the third time I come to visit the doctor and I will never come back again. There is no point of making appointment. When I come on time, I still need to wait about at least 30 mins to see the doctor. This time I wait about 1 hour and have to leave before I could see the doctor. The doctor is nice but the waiting time is horrible. I don't want to take it racial but there was a lady arriving later than me but see the doctor first.
Efficient and easy in/out. Clean and modern office and processes. Great prescriptions and recommendations, and fast and kind. Getting blood drawn was the easiest it has ever been for me. Thank you!
This was the worst doctor experience I've ever had. I waited about an hour and once I saw her, she basically didn't believe any of my symptoms. She told me that "I must have dust in my room, and it's just allergies," regardless of the fact that I told her I could barely swallow. She sent me home and I progressively got MUCH worse over the next three days. I finally saw someone else who diagnosed me with bronchitis.
Quick, but still personal. Great office
Really great doctor and friendly staff. Highly recommended.
I have great experience and impression from this first time visit with Dr. Shi. She is very professional, thorough, clear, and considerate regarding my questions. I'm going to stay with her from now on for my health care. I'm grateful that my Health First insurance sent me to her. The best of all, she can see patients on Sundays which is my only day off. Plus I could get all tests done in one day!
Waited for less than 5 mins before I was called. The staff (receptionists/nurses/doc) are very friendly. Went in for my first Pap smear and it wasn't as uncomfortable as I expected and she was very gentle & professional.
Kind and attentive doctor. Appointment was short and sweet, which was great!
I felt very reassured that the nurse spent a good amount of time on me, ran through the questions I had about my health and samples that they were going to send out for lab testing. My time with Dr. Shi was very short, but she explained the diagnosis and medication clearly and gave some tips on how to lower the risk of getting sick again.
Very efficient, and very kind. Listened carefully, quick diagnosis. I'm very glad she had weekend hours.
I needed a same day weekend appointment to get travel vaccines and Dr Shi came to the rescue. Her office has great hours and she and her staff were quick, knowledgeable and caring! I'll return to her for future appointments.
Really kind and very thorough. Everyone in her office was really helpful.
My coworkers highly recommended Dr. Shi to me so I come to her today for annual physical check. Dr. Shi's office is very accessible, clean, and beautiful. Front desk staff is very professional, friendly and helpful. The waiting time is very short. Dr. Shi and another doctor are very professional, friendly, and productive. They do care about patients and explain details carefully to me. Generally, it is a super excellent experience and I strongly recommend Dr. Shi.
Dr. Shi is great. Very personable and can explain conditions, procedures and medicine clearly.
She went above and beyond for my annual physical. Will be making her my GP.
She didn't seem to be very communicative or caring about my questions.
The wait was extremely short, and the staff were all very friendly and approachable. Dr. Shi was patient, thorough, knowledgeable while explaining things to me. Not only did she answer all of my questions during the appointment, but she also called me to follow-up on my examination and answered any extra questions/concerns that I had. I could also view my medical results online through a website portal, which was convenient and user-friendly. I will definitely be going back in the future!
It was great as always. Calm courteous and really makes sure you are ok. I recommend.
Great! Every single time is a good time with Dr.Shi. Very professional and nice .
The staff was kind and the doctor was very careful?
Im happy to recommend you to my friend.keep up the good service.thank you
Dr. Shi was attentive, listened to my concerns, patient, and took her time with me on my initial visit & answered all of my questions. I left feeling relieved and happy that I found a PCP I can trust & feel comfortable with!
She's just trying to cover the basics and not really looking to help you.
Dr. Shi was friendly and professional- She knew it was my first time getting a Pap smear and she explained everything meticulously and eased my nervousness. I was also brought back almost immediately. I will definitely come back to her again!
Dr. Shi is the best -- she's caring, knowledgeable, and incredibly helpful. The wait time is short, and her staff is incredibly polite.
Dr. Shi and nurse were so kind.
she is very kind and warm. I would repeat for other regular check up. I appreciated her kind explanation for my check up.
Shelly took the time to hear me out and trusted me when other doctors wouldn't. She was kind and professional and I would definitely recommend her
Dr Shi was the most pleasant and helpful doctor I've seen in a long time. Along with her assistants and the receptionist with the most fantastic name. I recommend them to the fullest of my power
The Dr.Shelly is nice but other staffs are not professional. I did the vaccine shot in Dr. Shelly 's office. I did the first shot in October of last year. I should have my second shot one month later. They told me they will inform me but I never get any notice. I called them twice and asked about my second shot. They said they will confirm and never give me call back. Finally, I called them the third time and got my second shot in April of this year. It took me 6 months to get it. On my second visit, the Dr. Shelly confirmed if it is okay for me to get the second shot since a half year past. The conversation with Dr. Shelly was just 2 minutes and their staff charged me copay. It was not my fault at all why should I pay this two minutes conversation?
You wait a long time and the doctor does not spend much time with you. Also, they're not familiar with insurance billing and try to charge you when they shouldn't. When they say they will correct it, they don't. If you need a refill, they force you to come back in after "a few months" even though the doctor doesn't evaluate you nor does the insurance company require it just so they can get you to spend more money.
It's was my first time seeing Doctor Shi everything was very professional
Very nice. Also very clueless.
Dr. Shi was very nice. It was a bit difficult to understand what she was saying at times. The wait was 20 minutes. All in all, a decent experience.
Very professional and thorough and has great office hours.
Very kind, knowledgable, open and comfortable. Clean and light office space.
I am so pleased with my appointment with Dr. Shi. Not only was I taken care of right away but her knowledge is superb and point out an important health issue right way. She is very friendly and easy to talk to. I will definitely be back.
Loved it. I think I found my forever doctor!
A wonderful listener, amazingly thorough and extremely competent. Very clear in her explanations and opinions. I am so happy to have found a primary care doctor with whom I feel completely comfortable. The office is beautiful, modern and clean. The staff are pleasant and helpful. Highly recommend.
I liked that Dr. Shi gave me thorough blood tests to check my levels.
She was very understanding and polite.
Over an hour wait. She wasn't helpful with a diagnosis once she ruled out what she thought it was. Provided no care or concern after that. :(
I went to Dr. Shi because she was the only doctor on Zocdoc that had availability the day I was scheduling an appointment and her location was somewhat close to my office. I went in knowing that I had a UTI (as I have had one in the past) and asked her to test my urine and proscribe me antibiotics, which she did. However, after taking the antibiotics she proscribed I felt better but not 100% and was still experiencing discomfort. I called Dr. Shi back to explain that the 3 days of antibiotics had helped but not fully cured the UTI and asked if she could proscribe me an additional one or two days of antibiotics. She refused to proscribe me a refill of my antibiotics and instead recommended that I "see a specialist." When I asked her what in the results of my urine analysis would cause her to believe that I need to "see a specialist" and that it wasn't simply a UTI that could be fixed by another day of antibiotics she did not answer and instead kept insisting she could not proscribe me more days of antibiotics. Still in discomfort, I went immediately to a walk-in clinic (where I had to wait 3 hours to be seen, a loss of time that I could have completely avoided if Dr. Shi had just listened to me) where another MUCH MORE HELPFUL doctor sampled my urine and compared the results with the urine analysis that I had previously done with Dr. Shi. The doctor explained that while my white blood cell count had dropped they were still at a high enough level to indicate that the UTI (as I had already suggested) was not fully cured. The new doctor then went into a lengthy description of the side effects of the antibiotics that Dr. Shi had proscribed me saying that it is NOT an antibiotic she typically proscribes herself for this very reason. Needless to say, I have now taken two doses of my new antibiotics thanks to the other doctor and already I feel much much better. Dr. Shi should work on listening to her patients about how they are feeling rather than insisting that they "see a specialist" for no reason when she is unwilling to help. Not sure why I even went to her if 1) I went in knowing what was wrong with me, she did not assist in that regard and 2) even after proscribing me antibiotics when I did not feel 100% better she was unwilling to rectify the situation and help her patient feel better. All in all, avoid Dr. Shi if you want a doctor who actually cares about your comfort and you feeling better.
Dr. Shi was immediately very informative and wanted to keep me in the loop during even a routine physical. Personable and professional, great with young people.
Dr. Shi was very professional and was patient in answering questions.
Very personal and professional doctor
Entire office ancillary staff is extremely efficient. Dr. Shi is efficient and thorough.
Dr. Shi is very kind and very responsive. I called her many times for questions and she was always there to answer. Highly recommend.
Dr. Shi was very warm and caring! She was very patient and explained the tests that would be done and what they were for. I appreciated her taking the time to answer my questions as well. I could tell she cared about my well being even tho this was my first visit. Thank you!
The wait time was minimal, the staff was friendly, and Dr. Shi listened to and answered all my questions. Highly recommend.
I have seen Dr. Shi a few times in the last couple of years. Dr. Shi is incredibly caring and attentive. She listens and is excellent at answering questions. I find her calming and assuring. Finally, She actually knows who you are when you see her. She remembers people! She came recommended to me by another patient. I am thankful for that referral.
She is very patient and nice!
Though I was the only patient there, I still felt Dr. Shi wanted to rush me out of her office. She suggested specialists and tests without carefully examining me. And when I said I didn't think the tests are necessary because of my previous experience, she let it go, still not much examinations. I respect that she trusts her patient and I believe she had the expertise, but I didn't see the care for the patient. At least for the first time patient she should spend more time to examine and understand the patient's condition.
Very professional. Dr Shi always takes a few minutes to talk with me and discuss my current conditions and her diagnosis.
Extremely pleasant visit. Courteous office staff. Very clean facility. Doctor was very attentive and knowledgeable. Nice lady.
Attentive and friendly staff, flexible even though I was running late. Dr. Shi is very friendly and is accommodating to questions.
Best doctor's visit ever! The office was easy to locate. Space was a little small but what do you expect for a doctor's office in Chinatown? The office was clean and tidy, very professional looking. Staff was outstanding, reception was friendly and knew what she was doing, assistant was polite while prepping for my checkup and the doctor was very friendly and easy to converse with. Went in for an annual checkup, in and out in under one hour including new patient setup.
Most painful GYN exam I've ever received. It didn't seem like Dr. Shi performed these procedures very often (she is an internist), and I was still in pain days after the exam. Dr. Shi was not receptive to my concerns about underlying health conditions or medication, did not ask about lifestyle (diet, exercise) before prescribing me something I told her I was uncomfortable with taking. Her receptionist asked me to remit payment BEFORE I even had my exam and tried to bill me on procedures that the dr. did not perform. Additionally, her office charges for a women's wellness exam if they write you an rx. My insurance company confirmed that this is definitely a shady practice, though not illegal. Avoid this office.
Legit. No issues, she just made sure I wasn't gonna ruin everyone in my office with my cold.
Doctor Shi was very friendly and caring, she was patient when she explained the issue, tried to make sure I understood the root cause, and also made recommendations on as-needed basis. She did not rush at all, and also chatted with you like a friend, very heartwarming experience. The healthcare portal is a very useful and real time tool to track the medical and visit history as well as the test result. The waiting time was approximately 15 mins, not bad at all. Good experience!
I highly recommend that you do NOT see Shelly, for a few reasons: 1. I had 2 tests done. I came back into the office to discuss my results. For one of the tests, she COMPLETELY FORGOT that I was even administered that test. I had to actually argue with her just to even get her to double-check her notes - if I hadn't, I never would've gotten those results. This was extremely upsetting to me, as I had already been anxious about hearing these results for some time. I am now questioning the validity of those results due to her completely unprofessional handling of my care. 2. After I got some completely standard tests done, I received an absurdly high bill for what should've been covered by my insurance. I had to do detective work and speak with my insurance and even the lab she sent my samples to, ONLY TO DISCOVER that she never even SENT my insurance info to the lab. This was an awful, unprofessional mistake that I'm currently (literally) paying the price for. 3. I had just a few, totally basic questions for about treatment and tips for dealing with a particular condition I was facing during two of my visits at her office. She gave me completely vague, monosyllabic answers, basically ushering me out of the office - she clearly just wanted me out and couldn't have cared less about my concerns. I had to do online research to learn facts she should've cared about sharing with me. If you want an organized, professional physician that will take the time to properly address your concerns, I couldn't recommend enough that you do NOT see Shelly.
It's always kind of a long wait but she and her staff are super nice and it's really personable and laid back in the office.
Dr Shi has been the primary doctor for my parents for years. My current Doctor has retired and it was an easy decision for me to select Dr Shi as my primary doctor. Dr Shi is a very rare blend of experience and knowledgeable doctor, but also is very empathetic with her patients. I highly recommend Dr Shi.
I liked that Dr Shi, listened to my concerns and was not judging me.
Very nice doctor. Listens to your problems and tries to find the right solution for you
I thought her and her staff were wonderful! i haven't been to the doctor in a while and they made me feel extremely comfortable. They answered all my concerns. And made me overcome my fear of needles!
She is a very nice doctor, and she answers all my questions and gives me good suggestions. Her team is excellent too, very patient and very professional.
Dr Shi and her PA were both extremely pleasant and professional. I felt like I was in great hands, and all of my concerns were listened to.
She is very kind and sweet. Great listener!
I was charged three times for one visit
This place is amazing and due to it being a smaller office I felt the staff really cared.
Her weekend accessibility was pivotal for working mothers. She was very effective in diagnosing my issue and prescribing me effective medication. Her office was clean and nice and the receptionist was kind and efficient. I would highly recommend Dr. Shelly Shi.
Did a physical and had some other concerns. Seemed very dismissive and wanting me to get out of there quick.
Lovely! I've come back a couple of times since and felt extremely welcomed every single time. What I love most about her is that she takes diet into account which way to many docotrs disregard (lack of training, power of meat and dairy industry etc.). She was also considered and ensures to always prescribe me vegan medication whcih I love! She is my go to doctor and if you are looking for a general practitioner, she is the person to go to! All the staff working with her is lovely and the location is perfect!
Dr. Shelly Shi, was a wonderful first check up experience. Her staff was very welcoming and registered me pretty quickly. The office is nicely kept in a orderly manner and well-monitered. I will definitely recommend her towards my family and friends. Thank you for giving me a wonderful first experience!!!
The doctor herself is pretty great, seems totally confident, very professional. The office though, seems a little sketch. The wait times have been absurd every time I've visited. I will be the only person in the entire office and still for some reason there seems to be a mandatory and arbitrary 30 min wait.
I was really concerned when I visited her and she made me feel really comfortable. This is my second visit within a very short period of time and I am so happy I went. She advised me to have my blood checked, which I was terrified to do due to not having insurance. I decided to go ahead, went to the lab she recommended and was blown away by the service received and the amount. I honestly can not recommend her enough. One of the best doctors I've ever been to. She really listens and also takes your whole lifestyle (vegan, regular exercise etc.) into consideration which is SO often overlooked.
Highly recommend Dr Shi and her whole staff. All very professional, considerate, efficient and accessible.
Doc. Shi is really good! She explains everything very thoroughly. Wait time is always not bad at all: Always under 15 minutes. They definitely know how to manage appointments!
The staff was very professional. Dr. Shi was very nice, professional, and informative. Overall, my experience at this office was amazing.
Thorough, comfortable, clean, modern and fast.
She was very nice and tried to be helpful. I will go back.
Dr. Shi is terrific- Personable, knowledgeable and efficiency. She really listened to what I were saying and feeling. Her explanation was very concise and helpful. I never felt so comfortable on Doctor's visit. A true caring Doctor, Outstanding on all counts!
Dr. Shi is very sweet, and gentle.
I like her very mich
Wonderful! Having had bad experiences with other doctors in the past I was pleasantly surprised by the service received. Dr. Shi was thoughtful, listened to everything I said and gave me the perfect dose of medication. The staff members were really kind and super friendly. Overall, an awesome experience. I will definitely be coming back in the future and would recommend her to everyone.
Dr. Shelly Shi has a lovely bedside manner and is very helpful and attentive. It's taken me a while to find a good doctor I feel comfortable with and trust and I am glad I found her.
Wait took about 90 minutes. Medical assistant and doctor confirmed high blood pressure but insisted that I should exercise and it is stress related. I live a healthy lifestyle and is fairly thin (~12% body fat). This was medication induced but she refute and provided general advice that anyone can search online. Waste of time and co-pay
She was awesome! She made me feel comfortable and was very understanding. She took her time with me.
Friendly, efficient doctor. Appointment in the late afternoon took almost an hour before I saw the doctor but spoke to and did bloodwork with the nurse first (who was also friendly). The office is clean and modern. I am planning on returning and keeping Dr Shi as my primary care provider.
I felt very sick, dizzy, tired, headache, chest palpatations and had a 103 fever while at work. I don't have a pcp as I usually don't get sick and if I do, I tough it out...so this time I knew something was wrong. I found this doc, the only doc in the city on a holiday weekend that would take a new patient same day. I waiting almost 2 hours looking like death and having severe dizzy spells in the waiting room till I was seen. the building her office is in is beyond sketchy. she exams me, and send me home with..."your throat is red, drink some water with honey, youll feel better tomorrow". GUESS WHAT...ended up in the ER the next day and was diagnosed with Pneumonia!!!!! so, no I would NOT recommend.
This is my second visit with her. I thought she was trying to quickly get through her appointment with me because she was behind schedule. I came for a regular check-up but came in with a cold/sore throat. I mentioned it but she didn't bother to investigate any further. I'm not sure what to think of it. Perhaps it's a normal cold/sore throat that goes away with rest/water but I would think the doctor would at least just take a quick look?
Shelly and her staff are all very nice. The clinic is clean and the atmosphere is comfy.
The entire staff was friendly and welcoming. Answered all my questions without giving me any attitude. The space was clean and relaxing. I also love how they are high tech. You can access all your reports and book appointment online.
She's really sweet, caring, and does a thorough job. She put me at ease.
The staff was really friendly the office was really modern & the lady at the front desk helped me fix my health insurance in order to see dr Shelly ; she listened to everything I asked & was concerned about & im happy to have her as my primary care dr now
Dr. Shi is absolutely wonderful. Her assistants are also very sweet and do what they can to help you in whatever you need while keeping you calm and accommodated. Dr. Shi is very thorough, genuinely kind and very patient. It's a bummer I had to change my Primary because of a move but I highly recommend her!
Very nice and knowledgeable doctor, as well as the entire team.
It was good
She was amazing and very attentive. Her staff was extremely welcoming and sweet
The whole team & Shelly Shi are so kind & caring. They helped me sort of some small insurance issues & made everything seamless. Shelly educated me on things that I wasn't aware of and helped me with referrals!
As always Dr. Shi and her team are very professional and thorough. I arrived early for my scheduled appointment and was taken within minutes.
Seemed a little archaic and shoddy in exam procedures.
Dr. Shi was extremely through and took the time to sit and discuss my medical history and current issues. I did not feel rushed and her staff is awesome too.
Super professional! The entire team was incredibly kind and efficient. Dr. Shi listened attentively and was thorough. She is very knowledgeable and gets to the point of your visit right way. I love her office which is modern and fully computerized. I can look up my immunization and lab test results on line if I need to reference them.
Pleasant and simple.
My visit was great and professional. She reviewed my results and explained any information I did not understand well. She is also very easy to talk to if you have concerns.
Dr. Shi is amazing! I felt comfortable talking about the health issue I went to see her about. She took the time to listen to my narrative then asked pertinent questions and demonstrated that she is an experience and knowledgeable doctor. I trusted her opinion. The staff was incredibly helpful. The facility itself was bright, modern and very clean. Definitely would recommend Dr. Shi to family and friends,
When I arrived there at 2:30pm, there was nobody in the small office, I talked to the air if there is anyone, but no one responded, but I heard some sound from a little room. Then I called the phone, so finally they showed up. I waited for more than 30 minutes. They were not knowledge enough, even didn't know how to spell ibuprofen. I won't never go there again.
Excellent doctor. All the staff are friendly and kind.
She is nice and patient!
It was great. No long wait. If you have some concerns about anything relating to health to get check, they will test right away and get back to you in results.
I am 70 years old today. I have Dr. Shi care for me in last four years. And she is one of the best family doctor that I ever met.
Going to the gyno is not something I get excited about but Dr. Shelly Shi made the experience as pleasant as possible.
Quick, efficient and helpful.
Amazing. Literally the best doctor experience I've ever had. Deserves more than five stars.
Caring and lovely doctor. Very patient.
She's not very knowledgable and didn't know basic information about really common health concerns that can be easily found on the CDC website.
Awesome experience! From the moment you walk in, you are treated with outmost care. Would recommend Dr.Shi and her staff to family and friends.
The entire staff team was really nice and helpful ..... And Dr.Shelly was excellent explained everything to me and even made me feel really comfortable
She is great!
Dr. Shi is a very sweet doctor, however, I left my appointment with her with a mediocre solution to my ailments. There wasn't a full examination on her part and she really only asked me two or three questions. This led me to seek the advice of another doctor, who in full confidence dispelled everything that Dr. Shi told me.
The office is pristine and Dr Shi and staff are courteous, friendly and very competent. As a plus you can be seen on saturdays and sundays which works for me.
She's a very kind doctor. Explained the cause of my illness which not many doctors do.
She was very patient and informative!
Excellent Doctor. Very friendly and nice staff.
I love Dr. Shi. She and her office staff are friendly and she listens to you and doesn't make you feel rushed in the room. So glad she is my PCP after finding her on ZocDoc!
I liked it that she took her time explaining the cause and effects of my illness during consultation.
She was very nice thorough. Explained things that usually go unexplained in the doctors office.
Patient, understanding, great bedside manner. Really knowledgeable and has your best interests in mind.
Dr. Shi was great! Very informative and accommodating. Her staff was also incredibly warm and efficient. Great experience overall.
At first I was a bit turned off by the unusual setup of the office and location. But I got what I needed out of my visit and everyone, including the nurse and doctor were great. I would have like more personal feedback on my results rather than the receptionist calling me to tell me. She couldn't answer my questions.
She's really a great doctor. She doesn't rush you and answers all of your questions.
she took some labs exams on me, then never heard from her. I mean, how's the result. I tried to call but never heard back
She is really nice and highly professional .
Would come back to see DR Shi! Excellent Doctor
This was my first visit to Dr. Shi. She was very nice and talked me through exactly what I needed. Her office was fantastic, clean and all of the nurses were so nice. I will definitely be back.
I am so happy I have finally found an excellent caring PCP. Dr. Shi is just all around great. She listens, she is kind and she does not rush you at all. HIGHLY HIGHLY RECOMMENDED.
Dr. Shi was really nice. Listened to all my questions and answered them. The rest of the office staff were great!!! I recommend her. You can tell she cares for her patients. The office was open on a Sunday, which is huge as my weekday schedule is a bit crazy.
Dr. Shelly Shi is awesome! I went in for an annual physical (haven't had one in awhile) and her and her staff were super helpful, thoughtful, thorough, and quick. Their space is clean and welcoming. Definitely would recommend.
Dr. Shi is the BEST doctor ever. They don't make them like her anymore. She is thoughtful, caring and truly vested in your well being.
Dr. Shi and her staff are always very efficient, friendly, and personable.
Dr. Shi is amazing. She saw me right away. She is definitely a patient doctor. She explained everything and was very polite.
Dr. Shi and her staff are the best I've found in New York!!
Dr. Shi is very attentive and follows up very quickly with test results and information.
she was really nice, everything went well. Came here to see her while I was still in new york.
It is a nice office with a great welcome and good care doctor.
Dr. Shi was very attentive and friendly. I had a great experience and her staff was amazing as well! Highly recommended!
got an appointment right away. they have such a friendly team: the nurses at the front desk were incredibly helpful and even spoke with my insurer to make sure everything was straightened out. the nurse who took my blood was so fast and so friendly that i didn't even have time to be scared. dr. shi was lovely and seemed very knowledgeable.
She's very nice and organized.
Quick and professional - great to be able to get a Saturday appointment. Will see her again.
She's so nice and very patient. She heard what you saying, I know many doctor they just talk blabla and ignore your feeling
It went very well. She and her staff were very kind and attentive. I will definitely go back.
I like her very much. I also liked the nurse (I didn't catch her name). The young woman who tested my hearing was also nice enough. I felt the woman behind the desk could use a little coaching in customer service. I liked that Dr. Shi is ready and open to explore the emotional, not just the physical, not just ready to administer drugs. That gave her points in my book and is why I'd see her again.
Dr. Shelly Shi is very knowledgeable and patient. She explains everything I need to know very thouroughly for my annual check up. I would highly recommend her.
The office is very small but very clean. Receptionist and nurses are all very friendly. Dr. Shi is a very good doctor. She seemed to be very concerned about anything you had to talk to her about.
Great doctor. Will go to again when I get a chance.
Went for the first time today - couldnt have been better. I would recommend Dr Shi and her nurses to anyone.
Dr.Shi and her staffs were extremely professional and well mannered. They made me feel at east right away, and was very informing on the procedures they were conducting for me (I went for an annual checkup). I already recommended her to my friends. So glad I found her on ZocDoc, Thank you!
Dr Sho was warm and considerate. I am a self appointed hypochondriac and had a long list of questions; she addressed each one thoroughly while expertly making sure to keep the session brief in order to not keep others waiting unnecessarily. Definitely my new PCP!
Dr. Shi and her whole staff is the best!!
What a wonderful healthcare experience! The office is so nice and COMPETENT! When an insurance issue arose, they clearly explained the issue and presented the solution (it was resolved in a matter of minutes with the insurance company). The nurse was great, and Dr. Shi was so so nice, thorough, and answered all my questions really well! So happy to find a doctor & office I trust!
I neverleave reviews for anything but I just have to recommend this doctors office! The front desk was sweet, the nurse was sweet and gentle and funny and then Dr Shelly was really nice and helpful and informative. This whole visit was actually pleasant and I usually dread going to doctors. Nice clean office and really friendly, welcoming staff!:)
Totally worth the train ride all the way down to Canal St on a Sunday morning. Dr Shi has an amazing staff, well-lit office, and you feel comfortable talking about whatever ails you.
So impressed at the genuine caring and attentive professionalism of the entire office. Visiting this practice was a wonderfully positive experience.
Buildings smells like fish. Doctor incapable of listening. Told me to take a medication I said I had previously taken and didn't help. A magic eight ball would be a better source of sound medical advice.
Great experience. Great office. Super clean. Friendly staff. Awesome! Maybe the best experience at a doctor's office in my 10 years living in New York.
Great bedside manner and easy to speak too. Highly recommend.
Very helpful and kind.
Dr. Shelly is by far the most patient and nicest doctor I have had. She's very thorough and she put me at ease when I had questions and concerns.
Ok, great place and services
I was concerned about elevated heart rate and she suggested I was depressed. Did not feel like she took me seriously at all. Had tests run and the office never called to discuss the results.
Shelly was great! I needed to find a doctor quickly and I was lucky enough to find that Dr. Shi was very professional and took her time with me. Also her office was very clean and well kept.
Dr. Shelley Shi was prompt and professional. I wpuld highly recommend her to patients in the neighborhood!
Dr. Shelly Shi and all her staff are wonderful - highly recommended.
She's an awesome doctor, and the clinic staff are great too. They are so thorough, friendly, and very respectful of your time. They have a great online system to view reports etc. Overall, outstanding experience. Probably the best I've had.
Very attentive doctor and great staff! Clean waiting room and facilities. I gave blood and ended up passing out - the staff was very attentive and sweet. They had a cold bottle of water and cookies on hand for patients like me who pass out giving blood.
incredibly thorough and efficient!
By far the best doctor I ever went too. She explaines everything so well and detail.
Dr. Shi was attentive, compassionate, and quickly formed an action plan based not only on my symptoms, but on my personal situation. She is a skilled clinician who listens to and cares for her patients. The staff in her office were personable and efficient. I highly recommend this practice.
Wait time took about 1-2 hours. Dr. Shi offered no advice or tests for me.
I'm so glad I found Dr. Shi. She's thorough, sensitive and most definitely my permanent doctor now. I definitely feel like I'm in good hands.
A great experience with Dr. Shelly Shi and the team. The receptionist was especially courteous and was so poised even when it got busy to which I really admired. The nurse was also extremely nice and explained all the procedures and was very thorough. Dr. Shi had exceptional bedside manner. She took care of all my questions and concerns. I would highly recommend her and her office!
Follow-ups were not very seamless. Was difficult to get in touch with Dr. Shi to get my test results.
Dr. Shi was very attentive. The visit was quick and to the point. The staff was very efficient. Highly recommended!
My check-up with Shelly was quick and great. Her office is very clean and new, and her staff is very friendly. As a doctor Shelly is very personable and knowledgable. My one grievance with this visit is that her office is cash only. Upon arrival I had to go back outside and find an ATM to pay for my copay.
Dr. Shi is such a sweetheart! She not only took her time in treating my acute complaint, but squeezed in my annual exam, flu shot, AND X-Ray into a few hours. It felt like a one-stop-shop for an entire year's worth of appointments. Her entire staff is as friendly and warm as she is.
Dr. Shi was wonderful. In NY, it's difficult to find doctors who truly care about their patients, but she took time to listen to my concerns and gave me a quick diagnosis. The added plus: her office is open on Saturdays!
Shelly Shi is more than informative. I enjoyed the visit. - RG
she is an excellent doctor that I saw , The care and Kindness are priority her practice. I chose as my PCP . She taught and advise patient education as well
The doctor was very attentive and professional. She takes her time and make sure all my questions and concerns were addressed.
very clean bright office. very nice receptionist the office was busy, I had to wait a little . but it was worth it dr shi was very kind and made me comfortable. was a very thorough exam. bottom line good doctor, nice nurse,nice receptionist. very clean office. great a/c . will definitely recommend to friends and family.
I went to Dr. Shi for a second opinion about a dermatological issue and not only did I have to wait 40 minutes despite coming EARLY for my appointment, I was informed that they were a cash only establishment and that I'd have to leave the building, get cash and come back. And wait some more. Then after all that I saw the doctor for, no exaggeration, 5 minutes and she diagnosed me with, "I don't know. Here's a referral for the dermatologist upstairs." And just my luck, the dermatologist wasn't even available that day.
The staff and doctor's bedside manner was excellent. It's just that they took a lot time to figure out my insurance's coverage and it made my wait one hour. But since this is my first visit, it's not all their fault. Other than this, the front desk and the assistant are very nice, always smile and welcoming. I like their positive attitude even I asked a lot of questions. Doctor Shi's attitude is very very nice, gentle and caring. I like them a lot.
Dr.Shi was very nice and answered all my questions.
Shelly Shi was nice, but I felt that she wasn't sure, or confident in why I was seeing her. I didn't leave feeling too confident that she knew what she was doing or that I even made good use of my time.
Dr. Shi was great. Professional, open and made sure I understood everything. I will be going back to her in the future for all my needs!
Dr. Shi and her staff were all professional and efficient.
it was okay. Finding the location was difficult but once inside everything went smoothly. They were super friendly even after I nearly passed out.
Dr. Shi was kind and so helpful. I've always jumped around between doctors, but for once in my life I'm staying put!
Doctor Shi herself was very pleasant and kind. However, I had a very poor overall experience. Wait time was very long - over an hour, with many patients arriving after me being seen first. Required a cash co-pay, so had to leave the office to find an ATM. Worst - both doctor and nurses could not draw my blood after many attempts. Made me bleed profusely. Almost passed out after bleeding on their keyboard and mouse pad. Not a joke!
This review is on behalf of my mom who has Dr. Shi as her primary care. We called to make an appointment to get a checkup required by the insurance company and the doctor's office promised the test machine is available. When my mom showed up at the office, she waited 45 mins for her appointment only to be told the machine isn't working properly. I believe there is a total lack of communication and mis-management. We should be told about this issue and could save us a trip down to her office.
Dr. Shi was incredibly kind, helpful, and thorough. I was in and out of the office quickly. I would definitely recommend her.
Dr. Shelly Shi, MD and her crew are simply fabulous! Office is so clean, clam and inviting. Dr. Shelly is mindful of my time and concerns. She never leave me waiting. Wish all doctors visits is like this.
Dr. Shi was professional and easy to talk to. It was a very pleasant experience.
Most honest and thorough provider in the area. I would trust my life with her. She will take her time with you and address all your concerns, unlike most doctors that don't even look at you.
Everyone was very kind. She was a very sweet and direct doctor. I was in and out in 30 minutes.
Super nice group of people from the front desk, to the nurse to Dr. Shi. They were helpful with questions and getting a prescription filled. Nicest doctors office I've been to in New York - it was fast, clean and friendly!
Dr. Shi was very nice and helpful, and provided a comprehensive explanation of my situation; the nurses were very responsive and efficient. In general, all of the staff is extremely polite, and provided a lot of assistance in filling out medical paperwork and arranging for other medical appointments.
I found Dr. Shi on ZocDoc and chose her because of her office's close proximity to my place of work as well as the overwhelmingly positive reviews. Her office was easy to find, and though small, was very clean and efficient. Her staff were pleasant and professional, and I was seen almost immediately. When I met Dr. Shi I was impressed by her appearance and manner; she listened well, asked pertinent questions, and demonstrated that she was a competent, thoughtful, and experienced doctor. More than this, I appreciated the way she put me at ease and made me feel that she was genuinely interested in my situation. She's now my new primary care physician, and I couldn't be happier.
I have been with Dr. Shelly Shi for many years. She is very thoughtful and thorough , never rushed. Her new office is great! Easy to get to, clean and comfortable. Wasn't crowded like some other offices. Check in was simple. Front desk woman was nice. The information I had on Zocdoc transferred over and took less than 3 minutes to register. 10 minutes later I saw Dr. Shi. She went over my concerns, did a hands on physical assessment, helped me plan for the coming year(s) with a bit of prenatal counseling since I just got married and got my bloodwork done -all under 35 min. A new feature I like is the patient portal where I can login to from home to see lab results, ask questions and request prescriptions. Dr. Shi is all you could want in a PCP. Thanks!
Good Manner, excellent office
It was a fast and good visit. They are very professional as well.
small clean office ,
I needed a doctor that opened on a Saturday and that was downtown. Dr Shi had great reviews and was available to see me straight away. She is super friendly and her staff are great too!
I liked Dr. Shi a lot, and I was seen quickly. Please note though - it is cash only for your co-pay! Not a huge problem, but it would have been helpful to know ahead of time.
Dr. Shi, the nurses, and office staff were all very helpful.
My experience was not thorough as other obgyn's I've been treated by. I came to ask about a yeast infection and while I was sitting in her office I watched her reading up what the symptoms were for a yeast infection. You would think that would be something common...and something your doctor is already informed about. No cultures taken, no tests, just looked at me and sent me out. I'm not going back.