What patients are saying
Overall rating
4.57
Average wait time
4.83
Bedside manner
4.67
“I absolutely love Susan! Followed her when she left her previous practice because she’s just that amazing and I hope she personally knows how incredible she is. I have seen dozens of psychiatrists through-out my youth, and now as an adult I can confidently say she is the best! She genuinely cares about her patients, taking the time to really engage and listen. She gives you a voice and a choice! Susan gives you the power in your own care, but will also educate and encourage you as well, (in the kindest way possible). She’s authentic and cares about any and all individuals! Susan is truly a rockstar. I want nothing but amazing things for her!”
Santana S.July 23, 2025Video visit
About Susan Chapman
Focus areas
Anxiety
Depression
Attention-Deficit / Hyperactivity Disorder (ADHD)
Bipolar Disorder
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Cognitive Behavioral (CBT)
Compassion Focused
Person-Centered
Identity
Gender
FemaleLanguages spoken
English
Getting to know Susan Chapman
Susan Chapman, PMHNP, provides compassionate and evidence-based psychiatric care to adults and seniors across Wisconsin. With a strong clinical background in medication management, she helps individuals navigate complex mental health conditions, including ADHD, anxiety, bipolar disorder, depression, and PTSD. Susan takes a patient-centered approach, tailoring treatment plans to each person's unique needs to foster stability, resilience, and improved well-being. Susan has a deep passion for helping individuals facing major life transitions, whether it's midlife adjustments, later-life challenges, or reproductive concerns. She also offers support to those dealing with gender identity exploration, sleep disorders, and the emotional impact of medical conditions. As a dedicated advocate for the LGBTQ+ community, military personnel, first responders, and individuals with autism spectrum disorders, Susan creates an inclusive and affirming space where all patients feel heard and supported. In her practice at LifeStance Health, Susan integrates medication management with evidence-based interventions such as Cognitive Behavioral Therapy (CBT) and gender-affirmative medical readiness evaluations. Her expertise extends to individuals experiencing psychosis, schizophrenia, and substance use concerns, ensuring comprehensive psychiatric care that promotes long-term healing and personal growth. With over two decades of experience, Susan is committed to providing high-quality mental health services throughout Wisconsin. When she is not working, she enjoys spending time with her family, taking long drives, and caring for others.
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In-network insurances
Aetna
BlueCross BlueShield
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Medicare
UnitedHealthcare
Office location
Susan Chapman, PMHNP also offers online video visits for patients
Education and background
Practice names
NPI number
1629036181
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.57
Wait time
4.83
Bedside manner
4.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
7 reviews
Most relevant
Susan was easy to talk to and had an excellent bedside manner. Highly recommend.
June 23, 2025Gail W.Verified patient
I absolutely love Susan! Followed her when she left her previous practice because she’s just that amazing and I hope she personally knows how incredible she is. I have seen dozens of psychiatrists through-out my youth, and now as an adult I can confidently say she is the best! She genuinely cares about her patients, taking the time to really engage and listen. She gives you a voice and a choice! Susan gives you the power in your own care, but will also educate and encourage you as well, (in the kindest way possible). She’s authentic and cares about any and all individuals! Susan is truly a rockstar. I want nothing but amazing things for her!
July 23, 2025Santana S.Verified patientVideo visit
The appointment went just fine. However, I haven't heard anything from her since then. I find it very disheartening that there has been no follow-up. I signed a release for another provider and when I asked them they had never received anything from her.
July 2, 2025Danielle B.Verified patientVideo visit
March 18, 2026Initials hiddenVideo visit
March 11, 2026Christopher V.Verified patientVideo visit
December 23, 2025Penelope H.Verified patient
Less than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Susan Chapman?
Generally, Susan Chapman has appointments available on Zocdoc within 1 week. You can see Susan Chapman's earliest availability on Zocdoc and make an appointment online.
Is Susan Chapman accepting new patients?
Susan Chapman generally accepts new patients on Zocdoc. You can see Susan Chapman's earliest availability on Zocdoc and schedule an appointment online.
Does Susan Chapman accept my insurance?
Choose your insurance plan to verify if Susan Chapman is in-network.
Can I make an appointment with Susan Chapman online?
Yes, you can make an appointment online with Susan Chapman using Zocdoc. It’s simple, secure, and free.
What practice does Susan Chapman work with?
Susan Chapman works with Lifestance Health - Wisconsin.
Where is Susan Chapman's office located?
Susan Chapman has 2 office locations in Franklin, view full addresses on Susan Chapman's profile.
What are common reasons for patients to see Susan Chapman?
Susan Chapman frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Susan Chapman on their profile.
What languages does Susan Chapman speak?
Susan Chapman speaks English.
How do patients rate Susan Chapman in reviews?
7 patients have reviewed Susan Chapman. The overall rating for this doctor is 4.57/5. They have a 4.67/5 rating for bedside manner and a 4.83/5 rating for wait time. You can read individual reviews and ratings on their profile.