What patients are saying
Overall rating
4.47
Average wait time
4.71
Bedside manner
4.55
“She was the only provider available on a Saturday, and a blessing that she was available. Kind, helpful and prompt. ”
Initials hiddenSeptember 7, 2025Video visit
“Terrance was extremely knowledgeable and understanding of my situation. She assisted me in managing my medication for my diagnosis and was there to answer every question I had. Highly recommend!”
Peter S.September 4, 2025Video visit
About Terrance Jackson
Clientele seen
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Adults (25-64)
Identity
Gender
FemaleFaith
ChristianEthnicity
Asian, Black or African American
Languages spoken
English
Getting to know Terrance Jackson
Hello and welcome! I'm Mrs. Terrance L. Jackson, dedicated to providing patient-centered care built on real-life experience and clinical expertise. I hold a Master's in Family Psychiatric and Mental Health Nursing from Charles R. Drew University of Medicine and Science. With a background in public health and nursing, I've worked in various settings, focusing on improving health outcomes for individuals and communities. Currently, I'm finishing my Doctor of Nursing Practice (DNP) this year, which allows me to deepen my understanding of evidence-based care and enhance my ability to meet the unique needs of my patients.
My public health work has given me valuable insight into how social, environmental, and behavioral factors impact health. Whether through community health programs or education initiatives, I've learned the importance of addressing health from a holistic perspective. This experience shapes how I approach patient care-understanding not just symptoms, but the broader context of health.
I believe in building strong, collaborative relationships with my patients. I take time to listen, understand their concerns, and work together to develop care plans that align with their goals. By involving patients in their care, I aim to empower them to make informed decisions about their health.
As I complete my DNP, I'm focused on improving healthcare systems and outcomes through research and innovation. I'm passionate about integrating technology and data to enhance care and ensure everyone has the support they need for better health. I look forward to partnering with you in your healthcare journey and helping you achieve your health goals.
What should a new client know about working with you?
Thank you for choosing me as your mental health provider. Here’s what you can expect as we start this path together:
Empathy and Understanding: My approach is grounded in compassion. I aim to create a non-judgmental environment where you can openly discuss your concerns, knowing your experiences are valued.
Evidence-Based Care: My practice is rooted in evidence-based techniques. With a background in emergency crisis and trauma care, I integrate the latest mental health insights into my work, ensuring you receive the most current and effective treatments.
Personalized Treatment Plans: I believe in treating you as a whole person, considering your mental, physical, and emotional needs. Together, we’ll create a plan tailored to your unique situation and goals.
Accessible Telehealth Services: To make your care as convenient as possible, I provide telehealth options, allowing you to connect with me from the privacy of your own space. Booking is easy through my Zocdoc landing page, so scheduling is one less thing to worry about.
Confidentiality and Professionalism: I am dedicated to safeguarding your privacy and adhering to all confidentiality standards. You can trust that our sessions are a safe and secure space for you.
Inclusive, Culturally Competent Care: I am committed to culturally sensitive care, particularly for African American women and communities who may experience mental health challenges differently. I work to understand and respect all backgrounds, fostering a space where you feel seen and heard.
Support Beyond Sessions: My role extends beyond each session. I provide tools, resources, and strategies to help you cope in your daily life, encouraging growth and progress even between appointments.
Starting mental health care is a significant step, and I’m honored to be part of your journey. I look forward to helping you achieve the wellness and balance you deserve.
What is your typical process for working with clients?
Starting therapy or psychiatric care can feel like a big step, and I want you to feel comfortable and prepared. Here’s a quick overview of my approach, from our initial sessions to ongoing support.
Initial Assessment and Diagnosis: Our first session focuses on getting to know you. I’ll ask about your medical history, mental health background, and any current concerns. This assessment phase helps me gain a thorough understanding of your symptoms, experiences, and goals. During this time, I may use screening tools and discuss any patterns to help identify potential diagnoses. Together, we’ll build a clear picture of where you are and where you want to go.
Developing a Personalized Plan: After the initial assessment, we’ll create a treatment plan tailored to you. My approach is highly collaborative—your input is essential. We’ll discuss treatment options, including medication (if necessary) and therapeutic techniques, to find what fits your lifestyle, values, and needs. I’m here to answer any questions about medications or treatment paths so you can make informed choices.
Talk Therapy and Therapeutic Techniques: In sessions, I incorporate talk therapy techniques alongside other therapeutic methods based on your needs. I focus on evidence-based approaches such as Cognitive Behavioral Therapy (CBT) and, for some clients, Dialectical Behavioral Therapy (DBT). These methods aim to help you recognize patterns, manage symptoms, and develop coping strategies.
Ongoing Sessions and Support: In follow-up sessions, we’ll review your progress, adjust medications or treatments as needed, and address any challenges that arise. Each session will allow us to explore and work through issues, providing a safe space for reflection, growth, and healing.
A Holistic and Supportive Environment: I aim to create a relaxed, non-judgmental setting where you feel respected and heard. We’ll work at a pace that suits you, ensuring you’re comfortable as we make progress.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $360 for 45 minutes
Ongoing session: $150-200 for 30 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
More information on payments and coverage
My practice accepts a variety of payment methods to ensure accessibility. I work with certain insurance plans, so please check if your plan includes mental health coverage. If using insurance, I’ll provide guidance on what to expect regarding co-pays, deductibles, and out-of-pocket costs. For those paying out-of-pocket, I offer transparent pricing options. If you have questions, I’m happy to help clarify details so you know exactly what to expect.
Popular visit reasons
Agoraphobia
New Patient Visit
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Psychiatry Consultation
Psychotherapy
Psychotherapy Intake / Initial Visit
Sleep Problems
Worry
Agoraphobia
New Patient Visit
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Psychiatry Consultation
Education and background
Practice names
Education and training
- Charles R. Drew University of Medicine and Science, Master's in Family Psychiatric and Mental Health Nursing
Professional memberships
- California Psychiatric Association
Awards and publications
- Sigma Theta Tau Honor Society
NPI number
1063241255
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.47
Wait time
4.71
Bedside manner
4.55
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
96 reviews
Most relevant
She was the only provider available on a Saturday, and a blessing that she was available. Kind, helpful and prompt.
September 7, 2025Initials hiddenVideo visit
Very sweet, kind & a great listener. I felt heard & feel that i'm receiving the help that I have been looking for
June 9, 2025Sioana F.Verified patientVideo visit
Provider’s profile stated my instance was accepted but the informed me after the visit that they did not accept my insurance
December 17, 2024Nathan S.Verified patientVideo visit
She is a professional and full of knowledge. She helped me with empty and i’m so grateful to have her as my provider.
More than 1 year agoRH
Great experience in listening to me and my situation and providing clear and concise medication.
September 21, 2025Lars G.Verified patientVideo visit
Very carrying and a good ability to listen to gather the facts and make feel acceptance. Great care NP
More than 1 year agoPW
She was very kind. I felt listened to and cared for by her in our session.
September 23, 2025Valerie B.Verified patientVideo visit
Great experience, right to the point and easy to talk to!
August 7, 2025Emma S.Verified patientVideo visit
Doctor was not a good listener and cut me off many times.
April 24, 2025Tucker W.Verified patientVideo visit
she was an angel that helped guide me to peace ?? of mind
January 30, 2025Joshua B.Verified patientVideo visit
I booked an appointment but received no confirmation email or instructions. When I called shortly before my scheduled time, the provider was unaware of my appointment and rescheduled me for later that day.
Despite following all instructions, I still did not receive a video link. I called multiple times at the new appointment time with no answer. The provider contacted me over 15 minutes late to inform me my payment card did not save.
I attempted to resolve the issue, but the system kept rejecting it.
Since the card was never stored and the delays pushed everything well past my available time, there was no valid appointment. However, I was still charged a hefty cancellation fee. When I requested a refund, she refused to make any exception and showed no understanding of how her lack of organization contributed to the problem.
The lack of communication, organization, and empathy made it impossible to receive care. I would not recommend this provider.
Less than 6 months agoInitials hiddenVideo visit
Extremely unprofessional, always late or flakey but is so quick to charge a $200 no-show fee (plus another fee on a different platform) if you don't make it, even if you did not confirm the appointment.
Less than 6 months agoInitials hiddenVideo visit
She was perfect perfect solving and management
September 24, 2025Abdussamet K.Verified patientVideo visit
She is amazing care very much!
September 17, 2025Abdussamet K.Verified patientVideo visit
The first appointment I had with her went really well, she listened & was very helpful. The next few appointments I had were the complete opposite. She’s been 25-35 minutes late to every single appointment, rushed me & it seemed like she forgot who I was. I did not feel cared for or like she was truly paying attention. She also would forget what time we made an appointment for & changed the time of it to earlier without my knowledge expecting me to be available. It seemed like she would get confused on the timing of our appointments. Her time management skills are unprofessional. Would not go to again.
Less than 1 year agoSavannah R.Verified patientVideo visit
Terrance was extremely knowledgeable and understanding of my situation. She assisted me in managing my medication for my diagnosis and was there to answer every question I had. Highly recommend!
September 4, 2025Peter S.Verified patientVideo visit
The provider seemed knowledgeable, but I came in already diagnosed with ADHD by a previous NP and was hoping for continuity of care. Instead, I was required to pay $175 for a re-diagnosis and complete additional testing before treatment could continue. While I understand offices have their own policies, it felt unnecessary given my established diagnosis and made it harder to smoothly transition care.
August 29, 2025Gloria O.Verified patientVideo visit
My experience here has been different from the very start. Terrie created a space that feels safe, supportive, and truly judgment-free. She listens deeply, asks the right questions, and helps me uncover new ways to understand myself and move forward. I left feeling lighter, clearer, and more empowered.
Less than 1 year agoInitials hiddenVideo visit
Terry is amazing. As someone who struggles with anxiety, she listened and put me at ease right away; she also proscribed me a new medication the same day. I can’t wait to continue working with her.
Less than 1 year agoTamara L.Verified patientVideo visit
Amazing Dr. I don’t want to see any other doctor.
Less than 1 year agoJezabel N.Verified patientVideo visit
Passionate, communicative.
Less than 1 year agoInitials hiddenVideo visit
I felt so heard and understood, for the first time, in a long time! We immediately created a treatment plan and I received lots of great information. Would 100% recommend!
May 9, 2025Kyndra C.Verified patientVideo visit
Best psychiatrist appointment ever! She took the time to listen to every detail. This wasn’t your regular quick appointment, where you just get meds prescribed. It was obvious she truly cares about people and their wellbeing. I’m so grateful we found her!
May 5, 2025Kai W.Verified patientVideo visit
If you truly want to be heard, she is the provider! I have seen many individuals regarding my mental well being, but have always felt ignored. That is not what you will experience here. She has active listening skills and exudes compassion.
May 5, 2025Initials hiddenVideo visit
Good experience!
May 3, 2025Katie K.Verified patientVideo visit
Mrs. Terrance Jackson is the best. Her disposition is calm, comforting and encouraging. She wants to get to know you as a person and is invested in working together to help heal you in what you're dealing with. I'm feeling relieved after my first session with her!
April 8, 2025Reilly W.Verified patientVideo visit
Did not believe me regarding the fact that police and hospitals are abusive and used disrespectful language to speak to me condescendingly, such as calling my adult person a “little girl.” Do not recommend under any circumstances.
More than 1 year agoInitials hiddenVideo visit
I left the appointment crying so bad. I've been under the care of various providers over the years. Never had I once was made to feel so distrusted and judged by a psychiatric health provider. It was also very very rushed. I'm just very crushed by this provider.
March 7, 2025Bo B.Verified patientVideo visit
Very great experience!
February 26, 2025Natalie H.Verified patientVideo visit
Kind and smart and I felt heard and helped !
January 24, 2025Sarah S.Verified patientVideo visit
During the appointment she focused on bipolar disorder which I haven’t been diagnosed with ever I just have a higher risk genetically. I clarified that I have an ADHD diagnosis and a generalized anxiety disorder misdiagnosis. She consulted with the psychiatrist wanted to prescribe Abilify which is an antipsychotic medication with really bad side effects. When I expressed concern she asked me what I wanted then suggested Strattera which also had serious side effects and limited effectiveness in ADHD. Her focus was anxiety/bipolar which are not the issue. I spent hours researching medication options and looking at user experiences before asking her to try vyvance the next day. She agreed to a low dose which I agreed with. When I talked about LA vs IR and medication availability she immediately acted like she was scared of prescribing to me and wanted me to wait 2 weeks unmedicated for a second appointment before asking again. Ultimately a huge waste of time and money.
December 28, 2024Jami B.Verified patientVideo visit
I recently had the privilege of seeing Dr. Jackson , and I am thoroughly impressed by her professionalism and genuine care. From the very beginning, she demonstrated a remarkable level of attention to detail, asking thorough questions to truly understand my situation and arrive at an accurate diagnosis.
Dr. Jackson is quick to respond and ensures that her patients feel supported at all times. It’s clear that she genuinely wants the best for those in her care, and I feel incredibly fortunate to have found such a dedicated and empathetic psychiatrist.
December 25, 2024Initials hiddenVideo visit
She is so kind and empathetic and understanding. I’m looking forward to my future appointments with this provider and feel very taken care of.
More than 1 year agoInitials hiddenVideo visit
She was very thorough in reviewing past events and treatment plans. She was an amazing listener, and gathered information prior to the appointment so she was already familiar with me. She is the only psychiatrist I have ever had that wanted to see medical records, which I applaud because continuation of care is important. She was very nice, made sure everything went smoothly, and also sent me coupons for my RX.
December 13, 2024Alex M.Verified patientVideo visit
She is very professional and empathic
More than 1 year agoJN
I recently had a video consultation with Nurse Practitioner Terrence Jackson and was truly impressed by her professionalism and care. She made me feel comfortable despite the virtual setting, attentively listening to my concerns. Terrence explained my diagnosis and treatment plan clearly, ensuring I felt informed and reassured. Her follow-up plan was thorough, and she encouraged ongoing communication. I highly recommend her for the exceptional care she provides.
More than 1 year agoKP
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
September 26, 2025Lesly G.Verified patientVideo visit
September 24, 2025Madeline P.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
September 10, 2025Breanna R.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
August 27, 2025Caleb H.Verified patientVideo visit
August 13, 2025Chloe C.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
August 11, 2025Initials hiddenVideo visit
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How soon can I make an appointment with Terrance Jackson?
Generally, Terrance Jackson has appointments available on Zocdoc within 1 week. You can see Terrance Jackson's earliest availability on Zocdoc and make an appointment online.
Is Terrance Jackson accepting new patients?
Terrance Jackson generally accepts new patients on Zocdoc. You can see Terrance Jackson's earliest availability on Zocdoc and schedule an appointment online.
Does Terrance Jackson accept my insurance?
Choose your insurance plan to verify if Terrance Jackson is in-network.
Can I make an appointment with Terrance Jackson online?
Yes, you can make an appointment online with Terrance Jackson using Zocdoc. It’s simple, secure, and free.
What practice does Terrance Jackson work with?
Terrance Jackson works with Carolyn & KAL Mental Wellness Center.
What are common reasons for patients to see Terrance Jackson?
Terrance Jackson frequently sees patients for New Patient Visit, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Terrance Jackson on their profile.
What languages does Terrance Jackson speak?
Terrance Jackson speaks English.
How do patients rate Terrance Jackson in reviews?
96 patients have reviewed Terrance Jackson. The overall rating for this doctor is 4.47/5. They have a 4.55/5 rating for bedside manner and a 4.71/5 rating for wait time. You can read individual reviews and ratings on their profile.