Dr. Yolande Robertson-Hackney, MD, FACOG

Gynecologist

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Annual Pap Smear / GYN Exam
7701 Greenbelt Road, Suite 503, Greenbelt, MD, 20770
8630 Fenton Street, Suite 122, Silver Spring, MD, 20910
19851 Observation Drive, Suite 201, Germantown, MD, 20876

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Professional Statement

** We do not accept DC Medicaid AmeriGroup insurances ** **Our new state-of-the-art Germantown office is now open for appointments. It is located adjacent to the new Holy Cross Germantown Hospital** Dr. Hackney has a strong passion for educating women about their bodies and health throughout all of the phases of their lives. She firmly believes that every patient is special and unique and requires individualized attention and treatment to promote healthy decision making and improve healthy habits. Dr. Hackney’s family immigrated to the United States from St. Vincent and the Grenadines in the Caribbean to New York. While growing up, she always knew her life-long calling was to practice medicine. Dr. Hackney completed by undergraduate degree at Brown University in Providence, Rhode Island in 1986 and in 1990 received her medical degree from the Mount Sinai School of Medicine in New York City. She relocated to Washington, DC Metropolitan Area to do her post-graduate training at Howard University Hospital in the Department of OB/GYN. She became Board Certified in Obstetrics and Gynecology in 1996. She is currently a fellow of ACOG (American College of OB/GYN) and has been in practice in the DC Metropolitan Area since 1995.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr. Hackney is amazing! She really took the time to discuss and y concerns that my husband and I had. She is very caring, considerate, and well-versed in medicine. It was quite refreshing to have such a stellar experience.

(Verified Patient)

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The doctor is very patient, helpful and nice. Thank you.

(Verified Patient)

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I appreciated the professionalism and the amount of wait time. The doctor was friendly and made sure I understood what was said. Everything was smooth sailing. Thank you!

(Verified Patient)

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Warm, professional, thoughtful.

(Verified Patient)

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Staff were friendly and informative. So was the doctor. I was seen promptly and all of my questions and concerns were taken seriously.

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Consistent, and I do mean consistent, high-quality care. I have been her patient for years and cannot think of any better OB-GYN in the DC-area.

(Verified Patient)

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The doctor provided prompt service and was very professional.

(Verified Patient)

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I always feel comfortable discussing a variety of topics related to health and relationships with this doctor.

(Verified Patient)

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She been my Doctor seen 2015 and she is amazing.

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If you're a virgin it is best that you see another OBGYN. She was not gentle at all, and did not use any lubricant. She was in the process of doing a Pap smear and had to stop because it was very painful. Afterwards, I bled for a couple of hours and still felt a lot of discomfort. I have had some experience with other gynecologists and they were all very gentle and understanding so it was not my first time.

(Verified Patient)

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She was very professional and knowledgeable. I would definitely recommend her to anyone looks by for a great doctor specializing in women care. I was very comfortable with her and her staff was very nice. The referral process For obtaining blood work and imaging was also smooth. The appointment went well and was very timely.

(Verified Patient)

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Great bed side manner ! Clean office

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Office was not fully equipped with supposed but overall ok.

(Verified Patient)

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The doctor was professional, well informed and very personable. She made me feel comfortable right away and put me at ease. I have just relocated from another state where I had the same GYN for 30 years and couldn't imagine seeing a new one. Dr. Yolande Robertson Hackney won me over!

(Verified Patient)

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Wonderful doctor with a great sense of humor and welcoming personality!

(Verified Patient)

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Dr. Robertson-Hackney was great. Very personable but professional and efficient. She did a really good job of explaining what was going on in terms that were easy to understand without being condescending.

(Verified Patient)

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Office was clean. Staff was pleasant and professional. I saw Dr Simmons who was very kind & gentle. I am very pleased and will continue my GYN care here.

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Rushed appointment. She seemed like she didn't want to be there, and lacked compassion. She brushed off my concerns and questions. Nurse took my vitals, it was over 120/80. I just realized after my research that was bad. Dr. Hackney didn't even bring it up as a concern during the appointment. I can't trust her with my health.

(Verified Patient)

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She was very patient and seemed very interested in my concerns. She was very pleasant and smart.

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Firstly, the office was a nightmare to find - if you go here do not pull directions from this app. Front desk was nice enough. I brought a close friend to my appointment to be with me during my procedure (I was very nervous) & Dr. Robertson-Hackney had her leave the room almost immediately, saying that she would call her back in after we went through some basic history questions...only to NOT bring her back in & proceed with the procedure. I was very uncomfortable & the simple procedure was not conducted smoothly. Further, the sanitation practices were a bit questionable - after my procedure I was getting dressed & I noticed that the forceps which were used on/in me had been placed in an opening between the cushion and the base of the examination chair. I am not in the medical field, so I don't know what the protocal is for this sort of thing, but that didn't seem right. Needless to say, I will never go to this doctor or clinic again.

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I scheduled my same-day appointment through ZocDoc, which confirmed, then stated I needed to hear back from their office before it was confirmed. I guess the office is only open half day, because I never received any messages from the office confirming the appointment. Actually, I called multiple times and couldn't get anyone on the phone and re-scheduled a later appointment to make sure I could confirm with someone before I drove an hour to the location from DC. The appointment was fine, the office was modern/new and completely empty (I was the only client there), but it still took about 15-20 minutes from arrival to seeing the doctor in-person. Maybe I was more conscious of time because I was the only person there. My biggest disappointment was that I took off from work to be there to resolve my issue, but my prescription was either never sent to the pharmacy by the practice or the pharmacy had a major issue with receiving the order from the practice, because it wasn't there when I arrived to the pharmacy. When I learned that they didn't have my prescription, I called the office multiple times, each time they were closed. I finally opted to speak to an after-hours rep in hopes of someone filling the prescription. That wasn't helpful - the rep can literally ONLY TAKES MESSAGES - and when the doctor on duty called back, she only left a message to say that I need to take my medication, which wasn't my issue. If I had meds to take, I wouldn't be calling - I need a doctor to ACTUALLY SEND THE PRESCRIPTION. Three (3) days later, I got a follow-up call from their office asking me to call the office back to resolve the issue that I already explained on their voicemail. Finally, today, 5 days later, I was able to speak with an actual person - the first time I could reach someone by phone since scheduling the appointment, who blamed the pharmacy for the issue. However, the practice had to "re-submit" the prescription for me to finally get it today. FORTUNATELY, my issue was not LIFE THREATENING, Lord knows what could have happened if it were. I hope this was an isolated incident and not the standard of this practice. I will revisit for my annual exam next year, at a closer location, and hope that it is a more positive experience. I have never in my 30 years visited a doctor's office who just didn't fill prescriptions...is this a normal thing?!

(Verified Patient)

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Dr. Hackney was professional and made me feel comfortable as this was my first visit with her.

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Dr. Hackney is wonderful and quite pleasant. I was seen immediately and provided with all of the information I needed. Dr. Hackney has been my doctor for many years and would recommend her to anyone.

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Excellent bedside manner. Very knowledgeable and personable.

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My experience with Dr. Hackney and her staff was great from signing-in to checking out. She is very kind, patient and knowledgeable. The atmsophere was very welcoming, and stress free. I found Dr. Hackney on-line Monday and I was able to schedule an appointment for Wednesday morning. She addressed my issue, provided her expert diagnosis and medications for the resolution and I was on my way. It was an overall first time good doctor visit.

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She is a great doctor!! Very knowledgeable!

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She was professional and pleasant

(Verified Patient)

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Dr. Robertson-Hackney and her staff are always showing their professionalism and make me feel safe and well taken care of!

(Verified Patient)

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I have been seeing Dr Hackney for several years and she very knowledgeable and patient. She answers all questions and addresses any concerns. The office is nice and comfortable. And the staff are nice as well.

(Verified Patient)

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The only good thing was that there wasn't a long wait; The paper sheets on the bed was not changed from the previous client, I had to change it myself.

(Verified Patient)

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This was my first visit and I was extremely happy that I selected Dr. Yolanda Robertson-Hackney. I was the last appointment of the day, but I never knew it. Dr. Roberson-Hackney was very personable and confident. She immediately made me feel comfortable and this great customer service extended to her staff as well.

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Personable and knowledgeable

(Verified Patient)

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I absolutely love Dr. Hackney. I'm a first time mom to be at the age of 38 and she doesn't treat me as if I'm high risk. She conducts herself as if I'm at the average age of motherhood and that keeps my anxiety levels all the way down. I'm just so grateful for her being the strength of my medical team!

(Verified Patient)

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I liked the convenience of the office and the ease of setting up an appointment. The staff at the office are fast, friendly knowledgeable. I was back talking to the doctor before I knew it. I was impressed as a first time patient. The doctor took the time to ask questions and was very friendly.

(Verified Patient)

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I saw a couple of doctors at this practice to address abdominal pain and was seen very quickly and received the vigilant screening and imaging I was expecting.

(Verified Patient)

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I just can't say enough great things about the women who will help me deliver a healthy baby for my first time. Dr. Hackney asked me questions for her own clarity and even recommended some things that I TRULY appreciate her for. I can't wait to go back for my check ups whether it's Dr. Hackney or dr. Simmons they are just an amazing team of doctors that I TRUST

(Verified Patient)

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Great!! As always!!

(Verified Patient)

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She was very knowledgeable and direct. She knows her stuff! Plus, no long wait times to be seen or for prescriptions.

(Verified Patient)

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Dr Robertson-Hackney has good bedside manners. She is very professional and she makes you comfortable. Her staff is also very professional and they have good manners. The office was clean and the wait time was reasonable. Dr Robertson-Hackney gave me a really really good breast exam. I felt her pap smear was a bit invasive though. I had it done before and it wasn't so invasive. Also, the blinds did not close all the way in that exam room. I could see everything outside! But overall, she is a good and caring doctor.

(Verified Patient)

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My wait time for my appointment was an hour. When I arrived, the lady at the desk stated I did not have an appointment. I showed her my appointment that I scheduled through ZocDoc, and she stated that it shows as cancelled from her end. Soon after, she stated she was looking at the wrong screen and saw a cancellation that had taken place a month ago. Needless to say, this upset me because they were not personable about it nor apologized at all. Never once did she say what was next, and if I would still be able to be seen due to her overlooked mistake, in which I found to be quite rude. After waiting for an hour, I was seen by the doctor. She was very nice, and appeared to be more than knowledgeable in her area of expertise. She apologized about the staff on their behalf, and my exam went very well. Never once did I feel rushed, and she was very gentle. I will possibly be back for a follow up, and hopefully my next time will be much better!

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