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Dr. Yolande Robertson-Hackney, MD, FACOG

Gynecologist, OB-GYN

Professional statement

** We do not accept DC Medicaid AmeriGroup insurances ** **Our new state-of-the-art Germantown office is now open for appointments. It is located adjacent to the new Holy Cross Germantown Hospital** Dr. Hackney has a strong passion for educating women about their bodies and health throughout all of the phases of their lives. She firmly believes that every patient is special and unique and requires individualized attention and treatment to promote healthy decision making and improve healthy habits. Dr. Hackney’s family immigrated to the United States from St. Vincent and the Grenadines in the Caribbean to New York. While growing up, she always knew her life-long calling was to practice medicine. Dr. Hackney completed by undergraduate degree at Brown University in Providence, Rhode Island in 1986 and in 1990 received her medical degree from the Mount Sinai School of Medicine in New York City. She relocated to Washington, DC Metropolitan Area to do her post-graduate training at Howard University Hospital in the Department of OB/GYN. She became Board Certified in Obstetrics and Gynecology in 1996. She is currently a fellow of ACOG (American College of OB/GYN) and has been in practice in the DC Metropolitan Area since 1995.

In-network insurances

  • Adventist Health
  • Aetna
  • AmeriGroup

Specialties

  • OB-GYN
  • Gynecologist

Practice names

Hospital affiliations

  • Holy Cross Germantown Hospital
  • Holy Cross Hospital
  • Washington Adventist Hospital

Board certifications

  • American Board of Obstetrics and Gynecology

Education and training

  • Howard University Hospital, Internship in Obstetrics and Gynecology
  • Howard University Hospital, Residency in Obstetrics and Gynecology
  • Medical School - Icahn School of Medicine at Mount Sinai, Doctor of Medicine

Professional memberships

  • American Congress of Obstetricians and Gynecologists

Zocdoc awards

See you again
Speedy response

Languages spoken

  • English

Provider's gender

Female

NPI number

1124136668

Office locations

Metropolitan Women's Group, LLC

19851 Observation Drive, Suite 201

Germantown, MD 20876

Metropolitan Women's Group, LLC

7701 Greenbelt Road, Suite 503

Greenbelt, MD 20770

Metropolitan Women's Group, LLC

8630 Fenton Street, Suite 122

Silver Spring, MD 20910

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 305 reviews

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Always a great experience!
Source: Zocdoc
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Dr. Hackney seems pretty busy, but is helpful and never questioned anything I told her the way that I have heard other doctors can. She was a little brusque at first, but I think that was just a function of herbeing busy, and me having more to discuss than she anticipated based in my indicated reason for coming in. The visit was quick, professional, and she was able to discuss my health concerns without making everything seem dire and out of control. Definitely recommend!
Source: Zocdoc
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She was very patient, caring and understanding. So far, she seems to be quite knowledgeable as well. This, however, was just my first visit.
Source: Zocdoc
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The front staff and nurses were lovely. But, I asked the doctor an honest question and after she answered, she chuckled as if it were funny I was asking her the question and I just wanted clarification. I also didn’t getchecked out how I expected to be. Overall, it was an okay visit.
Less than 3 months ago
Source: Zocdoc
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Dr. Hackney is excellent -- warm, down to earth, and makes a typically uncomfortable experience as quick and comfortable as possible.
Source: Zocdoc
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Excellent professionalism.
Source: Zocdoc
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I felt that Dr. Hackney was dismissive of my concerns and didn't spend very much time talking to me about my health. She seems to know the bear minimum for her job and has no interest in learning any more, not even for the sake of her patients.
Source: Zocdoc
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Staff is friendly and helpful. Dr. Robertson-Hackney is pleasant and happy to answer any questions I had during my appointment.
Source: Zocdoc
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Everyone in the office was professional and pleasant to deal with.
Less than 6 months ago
Source: Zocdoc
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I had a great first visit.All the ladies were very professional,pleasant and personable.
Source: Zocdoc
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Very comfortable and professional environment
Less than 6 months ago
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Very kind!
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Dr. Robertson-Hackney was very friendly and professional. She was very thorough. Office staff very helpful as well.
Source: Zocdoc
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Dr. Hackney was very kind & patient, she answered every question I had thoroughly and explained everything that she was doing,
Source: Zocdoc
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Dr. Hackney is amazing! She really took the time to discuss and y concerns that my husband and I had. She is very caring, considerate, and well-versed in medicine. It was quite refreshing to have such a stellar experience.
Source: Zocdoc
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The doctor is very patient, helpful and nice. Thank you.
Source: Zocdoc
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I appreciated the professionalism and the amount of wait time. The doctor was friendly and made sure I understood what was said. Everything was smooth sailing. Thank you!
Source: Zocdoc
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Warm, professional, thoughtful.
Source: Zocdoc
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Staff were friendly and informative. So was the doctor. I was seen promptly and all of my questions and concerns were taken seriously.
Source: Zocdoc
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Consistent, and I do mean consistent, high-quality care. I have been her patient for years and cannot think of any better OB-GYN in the DC-area.
Source: Zocdoc
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The doctor provided prompt service and was very professional.
Source: Zocdoc
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The only good thing was that there wasn't a long wait; The paper sheets on the bed was not changed from the previous client, I had to change it myself.
Source: Zocdoc
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Great bed side manner ! Clean office
Source: Zocdoc
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I always feel comfortable discussing a variety of topics related to health and relationships with this doctor.
Less than 1 year ago
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She been my Doctor seen 2015 and she is amazing.
Source: Zocdoc
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She was very professional and knowledgeable. I would definitely recommend her to anyone looks by for a great doctor specializing in women care. I was very comfortable with her and her staff was very nice. The referral process For obtaining bloodwork and imaging was also smooth. The appointment went well and was very timely.
Source: Zocdoc
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If you're a virgin it is best that you see another OBGYN. She was not gentle at all, and did not use any lubricant. She was in the process of doing a Pap smear and had to stop because it wasvery painful. Afterwards, I bled for a couple of hours and still felt a lot of discomfort. I have had some experience with other gynecologists and they were all very gentle and understanding so it was not my first time.
Source: Zocdoc
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Office was not fully equipped with supposed but overall ok.
Source: Zocdoc
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The doctor was professional, well informed and very personable. She made me feel comfortable right away and put me at ease. I have just relocated from another state where I had the same GYN for 30 years and couldn't imagine seeinga new one. Dr. Yolande Robertson Hackney won me over!
Source: Zocdoc
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Wonderful doctor with a great sense of humor and welcoming personality!
Source: Zocdoc
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Dr. Robertson-Hackney was great. Very personable but professional and efficient. She did a really good job of explaining what was going on in terms that were easy to understand without being condescending.
Less than 1 year ago
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Office was clean. Staff was pleasant and professional. I saw Dr Simmons who was very kind & gentle. I am very pleased and will continue my GYN care here.
Source: Zocdoc
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Rushed appointment. She seemed like she didn't want to be there, and lacked compassion. She brushed off my concerns and questions. Nurse took my vitals, it was over 120/80. I just realized after my research that was bad. Dr. Hackney didn'teven bring it up as a concern during the appointment. I can't trust her with my health.
More than 1 year ago
Source: Zocdoc
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She was very patient and seemed very interested in my concerns. She was very pleasant and smart.
Source: Zocdoc
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Firstly, the office was a nightmare to find - if you go here do not pull directions from this app. Front desk was nice enough. I brought a close friend to my appointment to be with me during my procedure (Iwas very nervous) & Dr. Robertson-Hackney had her leave the room almost immediately, saying that she would call her back in after we went through some basic history questions...only to NOT bring her back in & proceed with the procedure. I was very uncomfortable & the simple procedure was not conducted smoothly. Further, the sanitation practices were a bit questionable - after my procedure I was getting dressed & I noticed that the forceps which were used on/in me had been placed in an opening between the cushion and the base of the examination chair. I am not in the medical field, so I don't know what the protocal is for this sort of thing, but that didn't seem right. Needless to say, I will never go to this doctor or clinic again.
Source: Zocdoc
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I scheduled my same-day appointment through ZocDoc, which confirmed, then stated I needed to hear back from their office before it was confirmed. I guess the office is only open half day, because I never received any messages from the officeconfirming the appointment. Actually, I called multiple times and couldn't get anyone on the phone and re-scheduled a later appointment to make sure I could confirm with someone before I drove an hour to the location from DC. The appointment was fine, the office was modern/new and completely empty (I was the only client there), but it still took about 15-20 minutes from arrival to seeing the doctor in-person. Maybe I was more conscious of time because I was the only person there. My biggest disappointment was that I took off from work to be there to resolve my issue, but my prescription was either never sent to the pharmacy by the practice or the pharmacy had a major issue with receiving the order from the practice, because it wasn't there when I arrived to the pharmacy. When I learned that they didn't have my prescription, I called the office multiple times, each time they were closed. I finally opted to speak to an after-hours rep in hopes of someone filling the prescription. That wasn't helpful - the rep can literally ONLY TAKES MESSAGES - and when the doctor on duty called back, she only left a message to say that I need to take my medication, which wasn't my issue. If I had meds to take, I wouldn't be calling - I need a doctor to ACTUALLY SEND THE PRESCRIPTION. Three (3) days later, I got a follow-up call from their office asking me to call the office back to resolve the issue that I already explained on their voicemail. Finally, today, 5 days later, I was able to speak with an actual person - the first time I could reach someone by phone since scheduling the appointment, who blamed the pharmacy for the issue. However, the practice had to "re-submit" the prescription for me to finally get it today. FORTUNATELY, my issue was not LIFE THREATENING, Lord knows what could have happened if it were. I hope this was an isolated incident and not the standard of this practice. I will revisit for my annual exam next year, at a closer location, and hope that it is a more positive experience. I have never in my 30 years visited a doctor's office who just didn't fill prescriptions...is this a normal thing?!
Source: Zocdoc
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Dr. Hackney was professional and made me feel comfortable as this was my first visit with her.
Source: Zocdoc
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Dr. Hackney is wonderful and quite pleasant. I was seen immediately and provided with all of the information I needed. Dr. Hackney has been my doctor for many years and would recommend her to anyone.
Source: Zocdoc
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Excellent bedside manner. Very knowledgeable and personable.
Source: Zocdoc
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She is a great doctor!! Very knowledgeable!
More than 1 year ago
Source: Zocdoc
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My experience with Dr. Hackney and her staff was great from signing-in to checking out. She is very kind, patient and knowledgeable. The atmsophere was very welcoming, and stress free. I found Dr. Hackney on-line Monday and I was able toschedule an appointment for Wednesday morning. She addressed my issue, provided her expert diagnosis and medications for the resolution and I was on my way. It was an overall first time good doctor visit.
Source: Zocdoc
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Dr. Robertson-Hackney and her staff are always showing their professionalism and make me feel safe and well taken care of!
Source: Zocdoc
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She was professional and pleasant
Source: Zocdoc
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I have been seeing Dr Hackney for several years and she very knowledgeable and patient. She answers all questions and addresses any concerns. The office is nice and comfortable. And the staff are nice as well.
Source: Zocdoc
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This was my first visit and I was extremely happy that I selected Dr. Yolanda Robertson-Hackney. I was the last appointment of the day, but I never knew it. Dr. Roberson-Hackney was very personable and confident. She immediately made me feelcomfortable and this great customer service extended to her staff as well.
Source: Zocdoc
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Personable and knowledgeable
Source: Zocdoc
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I absolutely love Dr. Hackney. I'm a first time mom to be at the age of 38 and she doesn't treat me as if I'm high risk. She conducts herself as if I'm at the average age of motherhood and thatkeeps my anxiety levels all the way down. I'm just so grateful for her being the strength of my medical team!
Source: Zocdoc
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I liked the convenience of the office and the ease of setting up an appointment. The staff at the office are fast, friendly knowledgeable. I was back talking to the doctor before I knew it. I was impressed as a firsttime patient. The doctor took the time to ask questions and was very friendly.
Source: Zocdoc
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I saw a couple of doctors at this practice to address abdominal pain and was seen very quickly and received the vigilant screening and imaging I was expecting.
Source: Zocdoc
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Great!! As always!!
Source: Zocdoc
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