First off, I wasn't happy about the wait - which was somewhere around an hour and 15 minutes. That being said, this was my first visit with Dr. Martin, & I believe he was in surgery with another patient when I got there, so this wait may very well be an outlier. As far as Dr. Martin himself, he did a great job of making me feel comfortable and explaining everything in detail during my appointment with him. He seemed like he really cared, which goes a long way in my book. I would definitely recommend him.