I waited barely 2 minutes, nurse was quiet and cordial. Dr. Swanson was very kind, treated me well and had a lovely bedside manner. It was my first time meeting her and I figured I would need to have an initial appointment and would then need to reschedule a follow-up for a small procedure. I was thrilled that she didn't require a 2nd appointment and performed the procedure right then! Dr. Swanson even answered a few unrelated questions for me regarding my daughter's health, too. I highly recommend her and her staff!