I came in to ask about birth control. I was told to complete a form to check with my insurance if it would be covered. I completed the form within a few days of my visit and was told I would be notified once a response was received (4-6 weeks). I followed up via email (no response) and phone call (the coordinator was never available and never responded to any of my voicemails or messages). The doctor himself was good but the office coordinator was terrible.