I see that Monica has mixed reviews. Most people like her a lot but some have had problems with chair side manner, unprofessional office visits, etc. My first visit with her I was really impressed with her and her staff. Service was excellent. On my second visit, it was completely the opposite. No staff was in the office, just the doc and I was rushed in and herded out. Her response with me was very cold. I have missed a few appointments but I am currently working with her regarding a few abnormal paps. We will see what happens on my 3rd visit.