Dr Reeves was able to describe what my issues we extremely clearly, and was the first surgeon I've come across to do so. Telling me surgery is an option, mine is really complex and not run of the mill, and not necessary right away. Provided me with ways to manage pain level, explained what's required in the surgery, what makes it complex, the benefits the risks. Letting me know he's there for when I decide myself that it's time. I came away informed and confident that this is who I want to help me.