What patients are saying
Overall rating
4.88
Average wait time
4.71
Bedside manner
4.88
“Krystal is a very good provider. My daughter is excited to see her week after week. She feels listened too and enjoys seeing Krystal. Krystal is always easily reached and helps out with any concerns or problems we are having. ”
Adelina M.March 14, 2026Video visit
“I never been to a therapist this was my first time ever contacting professional help. Krystal was such a breathe of fresh air , she was welcoming, patient, understanding and really made me feel so comfortable to open up about my trauma’s.I would definitely recommend her to anyone who was looking for help but was scared like I was. I can’t thank her enough for helping me & for her kindness towards me, I will be forever grateful for that.”
Maria R.March 11, 2026
About Krystal Ortiz
Focus areas
Abandonment issues
Betrayal Trauma
Parent-Child Interaction Therapy (PCIT)
Anxiety Disorder
Childhood Trauma
Social Skills Training (SST)
Attachment-Based Family Therapy (ABFT)
Confidence Issues
Clientele seen
Children (<13)
Adults (25-64)
Families
Teenagers (13-17)
Individuals
Young adults (18-24)
Couples
Treatment approaches
Acceptance and Commitment (ACT)
Clinical Supervision and Licensed Supervisors
Art Therapy
Coaching
Attachment-based
Cognitive Behavioral (CBT)
Identity
Gender
FemaleSexuality
StraightFaith
NonreligiousEthnicity
Hispanic or Latinx, White
Languages spoken
English
Getting to know Krystal Ortiz
Welcome! If you’re ready to break free from cycles of anxiety and depression, reclaim your confidence, and create a life filled with purpose and joy, you’re in the right place.
As a therapist and self-awareness teacher, I empower individuals to turn their challenges into opportunities for growth and healing. Together, we will unlock your potential, address what’s holding you back, and build a thriving, abundant life. Our mission is to illuminate the path toward happiness, prosperity, & fulfillment.
I support clients in healing trauma, releasing limiting beliefs, and stepping into their full potential through a holistic lens. My work blends compassion, insight, and transformation. Explore success stories(view below) my goal is to help people truly see themselves, break karmic loops, relationships and learn to live with purpose.Please review if your insurance is taken . Together we can heal !
Krystal Ortiz Psychological Services (please research for reviews) soon to be Divine Light Integrative Therapy
What should a new client know about working with you?
I offer holistic, soul-centered therapy that blends traditional psychotherapy with powerful integrative tools. My work is intuitive, heart-led, and rooted in deep transformation. I’ve trained with renowned spiritual mentors such as Victor Oddo, Aaron Doughty, Marisa Peer (Rapid Transformational Therapy), and Joe Dispenza, and weave this wisdom into a grounded therapeutic space. Whether you’re navigating trauma, limiting beliefs, or identity struggles, I support you in reconnecting with your truth and unlocking your potential.
What is your typical process for working with clients?
Our first step is a brief consultation where I answer your questions, discuss insurance coverage, and explore whether we feel aligned. If we’re a good fit, we’ll proceed with an intake that gently explores your story, challenges, goals, and values. I use an integrative, trauma-informed approach that may include CBT, mindfulness, somatic tools, emotional processing, inner child work, and spiritual insight. Sessions are collaborative, compassionate, and tailored to meet you where you are — mind, body, and soul.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $150 for 45 minutes
Office location
Krystal Ortiz, LMHC also offers online video visits for patients
Education and background
Practice names
Education and training
- Quantum University, PhD in Counseling
- Walden University, Master's in Clinical Mental Health Counseling
NPI number
1043102874
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.71
Bedside manner
4.88
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
34 reviews
Most relevant
Ms. Ortiz is very thoughtful and insightful, and I very much appreciate her help
Less than 1 year agoDC
Krystal is a very good provider. My daughter is excited to see her week after week. She feels listened too and enjoys seeing Krystal. Krystal is always easily reached and helps out with any concerns or problems we are having.
March 14, 2026Adelina M.Verified patientVideo visit
I never been to a therapist this was my first time ever contacting professional help. Krystal was such a breathe of fresh air , she was welcoming, patient, understanding and really made me feel so comfortable to open up about my trauma’s.I would definitely recommend her to anyone who was looking for help but was scared like I was. I can’t thank her enough for helping me & for her kindness towards me, I will be forever grateful for that.
March 11, 2026Maria R.Verified patient
Booked the appointment and she never showed up. Called the number provided and went directly to voicemail. Texted me saying she received a missed a call asking if it was an appointment, she read my message and never responded
Less than 6 months agoInitials hiddenVideo visit
I recently tried Light Integrative Therapy and it was a fantastic experience! The calming atmosphere and attentive therapist made me feel at ease right away. The light therapy was soothing and effective, helping me release stress and find balance. I left feeling refreshed and rejuvenated. I highly recommend it to anyone looking to enhance their well-being!
Less than 6 months agoDT
Krystal has been a pleasure to work with! She is able to use her expertise in this field to help me become a better me in all aspects of life. Most importantly, she is such a great listener and is always giving good feedback and solutions to issues! There is sometimes a wait of 5-10 minutes due to previous cases (my sessions are later in the day so that’s understandable and expected) but besides that, overall a great experience and great communicator!
Less than 6 months agoAJ
I’ve been seeing Krystal for nearly two years now, and she has truly made such a positive impact on my life. I’ve experienced a lot of ups and downs during this time, but having someone I can completely open up to has made all the difference. She creates a safe, judgment-free space where I can express myself freely, and she guides me to explore different solutions without ever making me feel pressured or told what to do.
Every session feels meaningful after speaking with her, it’s like a weight instantly lifts off my shoulders. She listens with empathy, offers perspective, and somehow always manages to relate in a way that brings comfort and understanding. Krystal’s support, insight, and genuine care have helped me grow emotionally and mentally, and I can honestly say I leave every conversation feeling lighter and more at peace.
Less than 6 months agoIB
Meeting with Krystal has been a game changer ! I started with her in January and since, she has made me realize things about myself and those around me. I’ve had major life changes during my time with her and I can’t imagine getting through it all without her. She helped me to confront a lot of things and has been so supportive from day one. Krystal makes you feel comfortable and truly creates a safe space for you to express yourself, learn, and grow.
Less than 6 months agoCP
Seeing Ms Ortiz was a great experience.
She was very welcoming and very attentive. She make me feel comfortable and ask me questions. My session with her was wonderful I will recommend her with any patient. She is absolutely Amazing.
Less than 6 months agoTG
Ms. Ortiz is such a safe and calming person to speak to and to be around. She was able to help me with my issues immediately she was spot on with everything! She is so sweet too. Easy to speak to
Less than 6 months agoBR
Working with Krystal has been one of the most supportive and healing experiences I’ve had. From the very first session, she created a space that felt safe, judgment-free, and full of empathy. She has an incredible way of making you feel heard and understood, and her kindness shines through in everything she does.
She doesn’t just listen — she helps you grow, process, and make the meaningful changes that are necessary. Her insight, patience, and gentle guidance have made such a difference in my journey, and I’m genuinely grateful to have found her.
Less than 1 year agoMQ
Life changing!
Less than 1 year agoNB
Every time have a session with the professional, I feel like there is always something new or affirming based on what I go through on a daily basis. She understood how I feel in the more critical moments and she was able to find solutions to the problems that I have. It is up to me to keep myself consistent on following her advice. We also communicate when it comes to scheduling, especially when I have weekend work sessions in the mornings and I always ensure that the time we meet works well for the both of us. I love the location because it is close to where I live and I can simply walk there when I am given the chance to visit. And speaking of visit, it is worth it to visit the office because I feel like I needed social interactions with the people that I meet on a daily to weekly basis in order to learn how to live a better life
Less than 1 year agoNM
Krystal has helped me immensely on my road to recovery. After struggling with depression and anxiety for many years I am now beginning to find healing and serenity thanks to Krystal.
Less than 1 year agoVG
Krystal was amazing, friendly and full of insightful information and helpful advice. I would definitely recommend her to anyone looking for improvement on their life.
Less than 1 year agoJC
Krystal is professional, compassionate, and easy to talk to. She takes the time to listen, provide thoughtful guidance, and create a comfortable environment for open conversation. Her caring approach and professionalism makes her an excellent choice, and I would highly recommend her to anyone seeking support!
Less than 1 year agoEM
Krystal is professional, compassionate, and easy to talk to. She takes the time to listen, provide thoughtful guidance, and create a comfortable environment for open conversation. Her caring approach and professionalism makes her an excellent choice, and I would highly recommend her to anyone seeking support!
Less than 1 year agoEM
Krystal has a way of connecting experiences with inner self and self truth. I really enjoy her wholelistic approach. She helps me sort through my feelings and with labeling emotions I am able to be self aware quicker and handle a situation better. I have seen a lot of personal growth in myself with her tips in tricks of dealing with anxiety or guilt. She’s a good listener but also a great support when it comes to confronting uncomfortable situations. There has been countless times where I was able to mentally prepare for something with Krystal and leave feeling more confident and ready rather then scared and avoidant. She’s just easy to open up to and shows genuine care for her patients. I am such a better person with her guidance and couldn’t have asked for someone better in my corner.
Less than 1 year agoRS
Krystal IMMEDIATELY brought a beautiful, bright energy the moment we met! She is an incredible listener and asks meaningful, insightful questions that make me feel heard and understood. There was an establishing of trust and solid communication right from the beginning, and I'm really grateful to have found her!
Less than 1 year agoNM
I can’t recommend Krystal enough. From the very beginning, she’s been extremely kind and welcoming. She’s very accommodating and understanding. She’s helped me to realize so many things about myself, really as a sort of guide. She’s a great listener and I am so grateful for setting up that first visit! I think the best thing about her is that part- that she listens, really listens. She makes you feel seen and heard, but also offers constructive ways to see things in a new light. I feel very comfortable talking to her even about the things that I am not as proud of, which can be difficult but she makes the space safe enough to do so. She is amazing!
Less than 1 year agoNJ
Krystal is a very caring, knowledgeable and effective therapist. Our sessions have been very helpful for me and I highly recommend her.
Less than 1 year agoJL
I am beyond grateful to have stumbled upon Krystal . She is a kind , compassionate soul with an aura unlike anyone I’ve ever met. From our very first session, I felt completely at ease and safe in her presence. Krystal’s holistic approach has improved my everyday life in countless ways like mentally, emotionally, & spiritually. What I admire most is her ability to communicate with such openness and empathy. She truly listens & helps me embrace all parts of myself. Her guidance has been both grounding and uplifting . She consistently meets me exactly where I am. Krystal is not only professional & knowledgeable , but also incredibly accommodating as well as intuitive. I couldn’t be happier to have found such a solid therapist. I highly recommend her to anyone seeking an empathetic, open-minded, & transformative therapeutic experience . Thank you for everything Krystal !
Less than 1 year agoPJ
My visits with Krystal are very professional and insightful. I always leave with a new perspective. Immediately after our visits I feel lighter and eager to put into practice what we discussed. Working on myself is the biggest investment and I’m glad Krystal has been part of my healing journey. She’s very supportive, nonjudgmental and caring. I highly recommend Krystal for guidance, and encouragement.
Less than 1 year agoMA
I've been working with Krystal for over 2 years and she is an amazing therapist. She is nonjudgemental, patient, empowering, and empathetic. I leave each session with a better understanding and plan to continue making progress with various issues. Our sessions have made a huge difference in my day to day and in how I navigate challenges. I highly recommend Krystal!
Less than 1 year agoSP
Krystal made me feel welcomed with her warm presence. I felt safe to be vulnerable. Krystal provided a safe haven and a comfort that is unique and endearing to her clients.
Less than 1 year agoJM
I’ve had an incredibly positive experience working with Ms. Ortiz. From the beginning, she created a safe, supportive, and non-judgmental environment where I felt heard and understood. Her ability to listen deeply, ask insightful questions, and gently guide me toward clarity has been truly impactful.
She is not only knowledgeable and skilled, but she is genuinely compassionate and empathetic. I’ve grown a lot through our sessions.
If you’re looking for a therapist who is both professional and deeply caring, I would highly recommend her!
Less than 1 year agoDD
Working with Krystal has been healing and transformative. From the very beginning, she created a space where I felt safe, understood, and cared for. I never felt judged- only supported with genuine compassion and empathy.
What makes Krystal so special is not just the professional guidance, but the way she truly listens and meets me where I’m at. Every session feels like a balance of warmth, insight, and encouragement, and I always leave feeling lighter, more grounded, and more hopeful.
I can honestly say therapy with her has been life-changing, and I would recommend Krystal to anyone searching for a therapist who will truly walk alongside them with care and dedication.
Less than 1 year agoWL
Working with Krystal has been very healing and transformative. From the very beginning, she created a space where I felt safe, understood, and cared for. I never felt judged- only supported with genuine compassion and empathy.
What makes Krystal so special is not just the professional guidance, but the way she truly listen and meets me where I’m at. Every session feels like a balance of warmth, insight, and encouragement, and I always leave feeling lighter, more grounded, and more hopeful.
I can honestly say therapy with her has been life-changing, and I would recommend Krystal to anyone searching for a therapist who will truly walk alongside them with care and dedication.
Less than 1 year agoWL
She was able to get me to see, and understand things about myself that I was unable to comprehend before our meetings. I am truly grateful for our sessions and recommend her.
Less than 1 year agoST
It’s been a pleasure working with you, your professionalism is very much appreciated. Thank you for exceeding my expectations. Highly recommend!
Less than 1 year agoMM
Krystal is phenomenal, I’ve seen tremendous growth in my healing process since have started seeing her. She is patient and kind and you can tell she cares and wants the best for her clients. 10’s all across the board. I highly recommend seeing her.
Less than 1 year agoCB
February 9, 2026nicole S.Verified patient
Less than 1 year agoInitials hidden
Less than 1 year agoBL
How soon can I make an appointment with Krystal Ortiz?
Generally, Krystal Ortiz has appointments available on Zocdoc within 1 week. You can see Krystal Ortiz's earliest availability on Zocdoc and make an appointment online.
Is Krystal Ortiz accepting new patients?
Krystal Ortiz generally accepts new patients on Zocdoc. You can see Krystal Ortiz's earliest availability on Zocdoc and schedule an appointment online.
Does Krystal Ortiz accept my insurance?
Choose your insurance plan to verify if Krystal Ortiz is in-network.
Can I make an appointment with Krystal Ortiz online?
Yes, you can make an appointment online with Krystal Ortiz using Zocdoc. It’s simple, secure, and free.
What practice does Krystal Ortiz work with?
Krystal Ortiz works with Divine Light Integrative Therapy.
Where is Krystal Ortiz's office located?
Krystal Ortiz has 2 office locations, including in Rego Park and Maspeth, view full addresses on Krystal Ortiz's profile.
What are common reasons for patients to see Krystal Ortiz?
Krystal Ortiz frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Krystal Ortiz on their profile.
What languages does Krystal Ortiz speak?
Krystal Ortiz speaks English.
How do patients rate Krystal Ortiz in reviews?
34 patients have reviewed Krystal Ortiz. The overall rating for this doctor is 4.88/5. They have a 4.88/5 rating for bedside manner and a 4.71/5 rating for wait time. You can read individual reviews and ratings on their profile.