What patients are saying
Overall rating
4.42
Average wait time
4.67
Bedside manner
4.78
“Rachel was very attentive she gave me a very good massage therapy which help my broken ebow moved much better wherever the pain were she would spend time massaging it and apply the nessary treatment that I need, I highly recomend her.”
BWMore than 1 year ago
“Dr. Rachel Japay is by far the best Physical Therapist I have ever worked with, the amount of attention to detail in her program astonishes me, with her constant focus and the amount of comfort she brings to the procedure, while being so informative and helpful. She demonstrates absolute mastery of the craft, I couldn’t recommend her more.”
Matthew B.September 3, 2024
About Dr. Rachel Japay
Physical Offices located in New Jersey!
Rachel Japay, DPT, is a licensed Physical Therapist who earned her Doctor of Physical Therapy degree from Tufts University School of Medicine. Born and raised in Jersey City, Rachel finds purpose in giving back and serving the members of her community. She also holds a Bachelor's degree in Health and Physical Education from Saint Peter's University. Rachel has clinical experience treating patients with a variety of orthopedic, post-surgical, and neurological conditions. She uses an individualized, holistic treatment approach that incorporates therapeutic exercises, manual therapy, modalities, and patient education to help patients return to the activities most meaningful to them. Her mission is to advocate for those who face systemic oppression and to strengthen human health with compassion and sincerity.
Outside of work at the clinic, Rachel enjoys spending time with family and friends, exercising, swimming, meditating, being outdoors, and dancing.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Office locations
Top Choice Physical Therapy and Wellness (1 of 2)
2014 Bergenline Ave, Union City, NJ 07087
Top Choice Physical Therapy and Wellness (2 of 2)
3363 John F Kennedy Blvd, Ste 1, Jersey City, NJ 07307
1 of 2
Education and background
Practice names
Board certifications
- American Board of Physical Therapy Specialties
Education and training
- Tufts University, Doctor of Physical Therapy
- Saint Peter's University (Bachelor's)
Languages spoken
- English
- Tagalog
Provider's gender
Female
NPI number
1871277640
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.42
Wait time
4.67
Bedside manner
4.78
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
33 reviews
Most relevant
I had a great experience at top choice! Rachel was super welcoming and attentive. I was able to recover right away!
More than 1 year agoZR
Pleasant visit and always welcoming. Rachel is super helpful and attentive
More than 1 year agoZR
Very productive !!! Addresses target areas very well.
More than 1 year agoAT
Great!
May 2, 2025Ariel R.Verified patient
Rachel was very attentive she gave me a very good massage therapy which help my broken ebow moved much better wherever the pain were she would spend time massaging it and apply the nessary treatment that I need, I highly recomend her.
More than 1 year agoBW
Dr. Rachel Japay is by far the best Physical Therapist I have ever worked with, the amount of attention to detail in her program astonishes me, with her constant focus and the amount of comfort she brings to the procedure, while being so informative and helpful. She demonstrates absolute mastery of the craft, I couldn’t recommend her more.
September 3, 2024Matthew B.Verified patient
Exceeds expectations !!!
More than 1 year agoRT
Rachel was great and extremely accommodating. She listened to what my ailments were. She was very caring and thorough with the treatments.
More than 1 year agoMR
I cannot thank Rachel enough for all her help during my recovery. Her knowledge, passion, and dedication always showed and I appreciated her compassion throughout. I am forever grateful to complete PT with no pain.
More than 1 year agoBC
They are in the network and are not updating their information on the website . doctor didn't not fallow up with her appointment
More than 1 year agoInitials hidden
I highly commend Rachel Japay, my physical therapist, for her exceptional professionalism. Her kindness and dedication to her profession were evident throughout our weeks of hard work. Thanks to her unwavering commitment, my condition improved immensely. I am truly grateful for her expertise and compassionate approach Towards me and my condition.
More than 1 year agoMS
I highly commend Rachel Japay, my physical therapist, for her exceptional professionalism. Her kindness and dedication to her profession were evident throughout our weeks of hard work. Thanks to her unwavering commitment, my condition improved immensely. I am truly grateful for her expertise and compassionate approach towards me and my condition.
More than 1 year agoMS
I am thankful for having Rachel as my new PT partner. The first think I noticed was her calmness and her kind smile. I felt at ease and comfortable. She took time to listen to what my issues were and to explain and answer the multiple questions that kept coming to mind. Very happy to have found her and TopChoice. Also thank you to John who was very kind and friendly. Great place, great staff, happy patient.
January 9, 2024Initials hidden
I feel so good, everyone treats me like family, they are very attentive to me everytime. Every visit I get a good treatment. They treat me very good.
More than 1 year agoSP
Exelente lugar, y el personal. Desde el primer dia me sente bien y hasta ahora e nejorado muchisimo. Se lo reconiendo a ceral quier persona que necesite terapia fisica.
More than 1 year agoCR
Thank you to the entire Top Choice Therapy Team, especially Dr. Japay!
Dr. Japay, my DPT, provided me the plan and assistance that I needed to reach my goals of regaining mobility and with dealing with the obstacles of pain management. I truly felt that that the care she offered was above and beyond the industry standard. I highly recommend Dr. Japay for anyone interested in seeing a physical therapist. Thank you again to her as, as well as the entire Top Choice Therapy Team!
More than 1 year agoVM
I had a thoroughly great experience here. Miss Rachel was attentive, helpful and very kind. She took the time to explain my condition and how to manage it. And with every session, I could feel myself physically improving. I highly recommend Miss Rachel for Physical Therapy sessions.
More than 1 year agoKB
Rachel Japay is an amazing PT, this thought that came to my mind after my visit. Just after a couple sessions with her I’ve been feeling amazing, which is why I had to write about her. She seems like a very kind person, the type of to not just say she cares about her clients but puts those words to action. To be blunt, If you choose Rachel Japay as your PT I know for sure your body will thank you later on lol.
More than 1 year agoSO
Less than 3 months agoInitials hidden
October 13, 2025Alexandria H.Verified patient
Less than 1 year agoInitials hidden
April 23, 2025Farhad D.Verified patient
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
November 22, 2024Kevin P.Verified patient
More than 1 year agoInitials hidden
September 16, 2024Melanie N.Verified patient
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
October 17, 2023Nick G.Verified patient
How soon can I make an appointment with Dr. Rachel Japay?
Generally, Dr. Rachel Japay has appointments available on Zocdoc within 1 week. You can see Dr. Japay's earliest availability on Zocdoc and make an appointment online.
Is Dr. Rachel Japay accepting new patients?
Dr. Rachel Japay generally accepts new patients on Zocdoc. You can see Dr. Japay's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Rachel Japay accept my insurance?
Choose your insurance plan to verify if Dr. Japay is in-network.
Can I make an appointment with Dr. Rachel Japay online?
Yes, you can make an appointment online with Dr. Japay using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Rachel Japay work with?
Where is Dr. Rachel Japay's office located?
Dr. Rachel Japay has 2 office locations, including in Union City and Jersey City, view full addresses on Dr. Japay's profile.
Which board certifications does Dr. Rachel Japay have?
Dr. Rachel Japay is certified by American Board of Physical Therapy Specialties.
What are common reasons for patients to see Dr. Rachel Japay?
Dr. Rachel Japay frequently sees patients for Arthritis, Hand Problems, Physical Therapy Consultation, Sleep Problems, and Sports Injury. You can see other visit reasons for Dr. Rachel Japay on their profile.
What languages does Dr. Rachel Japay speak?
Dr. Rachel Japay speaks English and Tagalog.
How do patients rate Dr. Rachel Japay in reviews?
33 patients have reviewed Dr. Rachel Japay. The overall rating for this doctor is 4.42/5. They have a 4.78/5 rating for bedside manner and a 4.67/5 rating for wait time. You can read individual reviews and ratings on their profile.