What patients are saying
Overall rating
4.54
Average wait time
4.48
Bedside manner
4.55
“Clean and well kept space. Very busy, but the staff are warm and welcoming. Very glad there was patient privacy in a considerable amount of space and the wait time was not too bad. The appointment was quick and efficient. ”
Monica W.January 23, 2026
“The office was clean and upscale, it was painless, informative and all staff are friendly and beautiful I might add”
Jaja E.September 21, 2025
About Dr. Liya Ma
Dr. Liya Ma grew up in Brooklyn, New York. She graduated with honors from New York University and received her Doctor of Dental Surgery Degree from Columbia University where she received the Pierre Fauchard Foundation Scholarship and Abraham and Marth Barnett Scholarship in recognition of her history of excellence and service. Dr. Ma completed her residency at Woodhull Hospital where she received training in all disciplines of dentistry for comprehensive and emergency care to patients of all needs.
Dr. Ma is committed to listening to her patients concerns and educating her patients to allow them to take charge of their oral health through preventative care. Her compassion and conservative patient-centered approach to dentistry establishes trust with her patients to ensure positive dental experiences. Dr. Ma strives to truly getting to know the communities she serves and enjoys giving back through service.
Dr. Ma speaks English, Mandarin Chinese and Spanish.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
Delta Dental
UnitedHealthcare
Office locations
1 of 2
Education and background
Practice names
Education and training
- Dental School - Columbia University, Doctor of Dental Surgery
- NYC Health + Hospitals/Woodhull (Residency)
Languages spoken
- English
- Spanish
- Chinese (Mandarin)
Provider's gender
Female
NPI number
1639779275
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.48
Bedside manner
4.55
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
136 reviews
Most relevant
The office was clean and upscale, it was painless, informative and all staff are friendly and beautiful I might add
September 21, 2025Jaja E.Verified patient
Great staff, everyone was so nice from the front office to the examination room. Definitely happy with my choice in dentistry
July 3, 2024Dynasty M.Verified patient
Great experience. My Dentist has the most gentle hands and is a true professional.
December 12, 2024Jessica I.Verified patient
I have dental anxiety. From the moment I walked in the team infused me with calm
June 29, 2024Initials hidden
Seems like a money grab kind of place. Going to get a second opinion.
More than 1 year agoInitials hidden
Clean and well kept space. Very busy, but the staff are warm and welcoming. Very glad there was patient privacy in a considerable amount of space and the wait time was not too bad. The appointment was quick and efficient.
January 23, 2026Monica W.Verified patient
Most terrible experience I’ve had. I was not seen by the doctor I made an appointment with, and I was not even seen by a doctor. The whole office team was just confused
More than 1 year agoInitials hidden
Great experience getting a cleaning and X-rays. Everyone was very helpful. This was not the doctor I met with but I knew that going in. Great place. Super busy but could make and appointment and get in same day.
March 28, 2025Samantha R.Verified patient
Excellent service feom friendly staff
February 8, 2025Anthony V.Verified patient
There are two offices. One in midtown seems small & one of the rooms I went into was a little cluttered with dental materials, dental machines etc. I had to make a second appointment due to the pain the next day.
I went to their Tribeca office which was much nicer. Bigger. Chairs were much more comfortable, the dental rooms were small but very clean. My only draw back is there are too many ppl working there. I suffer from PSTD like symptoms when I see a dentist or oral surgeon. Dr Ma did my procedure & she was wonderful, her bedside manner was gentle & kind & her assistant was very friendly too. However when I went to see the oral surgeon her assistant asked me what I was having done. It struck me as odd she didn’t know. Maybe it’s just me. There are too many unnecessary charges (that shouldn’t be charged out of pocket to the patient) They will tell you what they think, but if you’re stern about what you want they will honor it. Go with the Tribeca office if you have to choose.
January 28, 2025Tammy H.Verified patient
My experience with a practitioner at Dr. Ma's office (not Dr. Ma herself) was a nightmare I wouldn't wish on my worst enemy. The practitioner was a horrible communicator, leaving me with an enormous bill and pain that has lasted months. I was told I needed an expensive crown and for weeks after it was implanted, I had pain from the misalignment of my teeth. I went into the practitioner for help. After she shaved it down, I told her my bite still didn't feel right. She then started arguing with me, raising her voice, saying "I've almost shaved the whole crown down, there's almost nothing left! What do you want me to do?!" I told her "I'm not a dentist, so I don't know what you should do, I'm just describing how it feels and asking for your help in alleviating it." She was very unprofessional, a bad communicator, and seemed to be admitting that she had destroyed my expensive crown. Months later, I'm still in pain and have no recourse. I strongly suggest you avoid this practice.
January 24, 2025Nora M.Verified patient
I didn't see the provider I was supposed to. One doctor told me I had a cavity and that I needed to get my wisdom tooth pulled. the hygienist told me I didn't have a cavity that may result and my wisdom tooth being pulled and the office insisted on me getting the tooth pulled. I chose not to but I just feel like that wanted money for services that wasn't needed. Office was clean, most of the staff was pleasant but I will not be returning.
November 2, 2024Cynthia G.Verified patient
Super easy to check-in. New patient intake was a little long but the dental office was absolutely gorgeous and the process left me feeling refreshed and happy about the services rendered!
October 7, 2024Initials hidden
Overall great experience. They were very communicative and extremely helpful with instructions. Didn’t see the actual doctor but a substitute was brought who was just as good. Thanks!
September 3, 2024Mark T.Verified patient
Nice, clean friendly dentist office.
July 29, 2024Flor C.Verified patient
Please get a second opinion before moving forward with any of the procedures they recommend!
They told me I had 3 cavities and that one was so bad I needed to get a root canal and a crown instead of a filling. I also had a silver crown that they said needed to be replaced with a ceramic crown (this was accurate). However, they said they needed to do a root canal on that tooth too before replacing the crown. The estimate they gave me was insane and I literally started crying in the office.
I ended up going to a different dentist for a 2nd opinion and they didn't find ANY cavities. One of the "cavities" was actually a filling...The only thing I needed was the crown replacement and when they removed the crown, they found that the tooth structure was perfectly intact and there was no sign of a cavity!
If I hadn't gone to another dentist I would've gotten two root canals on healthy teeth, a crown on a healthy tooth, and two fillings on healthy teeth.
July 25, 2024Initials hidden
Do not recommend.
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How soon can I make an appointment with Dr. Liya Ma?
Generally, Dr. Liya Ma has appointments available on Zocdoc within 1 week. You can see Dr. Ma's earliest availability on Zocdoc and make an appointment online.
Is Dr. Liya Ma accepting new patients?
Dr. Liya Ma generally accepts new patients on Zocdoc. You can see Dr. Ma's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Liya Ma accept my insurance?
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Can I make an appointment with Dr. Liya Ma online?
Yes, you can make an appointment online with Dr. Ma using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Liya Ma work with?
Dr. Liya Ma works with Expert Dental, P.C..
Where is Dr. Liya Ma's office located?
Dr. Liya Ma has 2 office locations in New York, view full addresses on Dr. Ma's profile.
What are common reasons for patients to see Dr. Liya Ma?
Dr. Liya Ma frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, Dental Emergency, and New Patient Dental Exam (Adult). You can see other visit reasons for Dr. Liya Ma on their profile.
What languages does Dr. Liya Ma speak?
Dr. Liya Ma speaks English, Spanish, and Chinese (Mandarin).
How do patients rate Dr. Liya Ma in reviews?
136 patients have reviewed Dr. Liya Ma. The overall rating for this doctor is 4.54/5. They have a 4.55/5 rating for bedside manner and a 4.48/5 rating for wait time. You can read individual reviews and ratings on their profile.