Appointment availability was outstanding. I made an appointment online on Saturday evening through Zocdoc and selected a Tuesday appointment. Nice, clean office on the 11th floor. Waited less than 10 mins to be seen. Friendly and personable staff. Dr. Tess was also friendly, answered all my questions, was respectful and courteous. This was my first visit and will definitely be my go-to for derm needs. Exceeded expectations in every category!