Dr. Wallace is a no-nonsense doctor. He is very straightforward, but in the kindest way possible. His staff is really, really lovely! I came from a different doctor that I was extremely unsatisfied with, and Dr. Wallace is the complete opposite! He took the time to explain everything to me and answer my questions, and he's realistic in the sense that he expects the patient to do their part to improve their health. No excuses! I will never go to a different Derm again!