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Qualifications and Experience
Dr. Bao-Kim Nguyen is a licensed optometrist who received her bachelors from Smith College and her doctor of optometry degree from the New England College of Optometry where she was a member of Beta Sigma Kappa Optometric Honor Society and Class Valedictorian in 2005.
Dr. Nguyen trained via externships at the Veterans Administration Hospital in Brockton, Dorchester House Community Health Center, South Boston Community Health Center, and the New England Eye Institute.
The doctor has worked in private practice in Boston specializing in contact lenses, primary eye care, and pre and postoperative surgical co- management. Dr. Nguyen is fluent in both Vietnamese and English.
**All pediatric patients must be above the age of 8!**
Verified Patient Reviews
Dr. Nguyen is the best OD I've ever had. She is kind, polite, and very knowledgeable. I would highly recommend Dr. Nguyen to anyone looking for a new optometrist
She is amazing all-around with me my husband and my 2 boys.it is always so nice to see her.
It was great. She was personable, knowledgeable, super efficient and didn't try to coerce me into having a test I didn't want. And actually agreed with me that I didn't need it this year. I greatly appreciated that!
Kim is VERY professional & really cares about doing the eye exams by getting you fitted into the correct lens or contacts. Kim doesn't pressure you into buying new glasses, and is truthful about giving you the best way to care for your eyes and explains in great details about the health of your eyes and how to care for them. Please don't pass on scheduling an eye exam with Kim as soon you can. You won't be sorry..........
Excellent. Very quick and professional. She is very friendly too.
Professional and experienced optometrist. Highly recommend.
The staff at Pro-Optical offered me a cancellation spot today. Was seen by Dr. Bao-Kim Nguyen who was professional yet personable, and easily navigated my complex past medical history. She specifically asked about my reason for the visit and provided a thorough exam, opportunity for questions and options for treatment. A great experience overall.
Very professional and attentive to explain her diagnosis. I felt comfortable to ask any questions and was grateful of her caring for her patient's interests.
Excellent care. Very professional.
Dr. Bao-Kim Nyugen was incredible! She was friendly and attentive and spent a good amount of time with me answering all of my questions. I highly recommend her!
I appreciate that Dr. Nguyen could fit me into her schedule pretty last minute. She was professional and friendly. I would see her again and recommend her to others.
This was my first visit to Pro Optical and I liked everything about the experience. Everyone was friendly and professional, I wasn't kept waiting at all and I found myself some new glasses!
Dr. Nguyen was fabulous as always. She is a wonderful doctor & as I've moved to Atlanta, then DC, now Chicago, I've so appreciated being able to come back to her when I am home.
She was great! So friendly and nice. 100% would recommend to anyone!
Dr. Nguyen always makes me feel better after an office visit. Whatever problem I come in with, she helps me understand the cause, the treatment, and next steps for prevention. I always feel like I have a plan and that my worries have been addressed, and I really appreciate that.
She was very helpful and knowledgeable. She make you feel comfortable.
This office has never steered me wrong. Thorough eye exam, Dr. Nguyen is lovely and they have the best glasses in the city.
Dr. Nguyen is wonderful. Extremely friendly, knowledgeable, thorough and efficient. Highly recommend!
Dr Nguyen has been our family eye Dr for over 4 years now. Her treatment is always top notch - professional, thorough and personable. Highly recommend Dr Nguyen! The office staff is equally thorough and always a pleasure to interact with!
I highly recommend Dr. Nguyen . She was upbeat, professional and very attentive during my eye exam while discussing my options for vision impairments.
Dr. Bao-Kim Nguyen was super professional and friendly! She answered all my questions and has a positive attitude :) even the assistant that took me in beforehand was amazing,(I forgot her name oh jeez) but she explained everything throughly, step by step & overall I've been coming here for years and always have a great experience !
Very professional and helpful with all questions.
Very knowledgeable and kind! Very patient and thorough! I would love to come back again and again!
I always enjoy my visit at ProOptical with Dr. Nguyen. She is personable, professional, and efficient. Thanks!
Best experience I have had so far with ANY doctor's office or doctor. Dr. Kim is very personable and funny. Her relaxed attitude instantly puts me and I'm sure other patient's at ease. I would highly recommend!!
Terrific! I feel well taken care of.
She is an excellent provider. She is always willing to answer questions
Always a friendly and professional experience seeing Dr Nguyen.
The visit was great! She was very welcoming and friendly. She is knowledgeable and she knows what she is doing. Answers any questions you may have now or later on after the visit. Definitely recommend a visit with her.
Dr. Nguyen saw me right away and was very kind. She explained all the options for eye tests that were available, and when I told her that certain ones made my eyes sensitive, she was very understanding. She didn't even charge me for something that she would normally charge folks for since I told her I had just gotten laid off. Very kind, understanding and compassionate. Definitely would recommend!
Awesome experience in every way. Very nice and great bedside manner / social interaction. Extremely prepared and informative. Even waived the standard fee on a digital eye scan so I didn't have to get my eyes dialated and wait for those results to come in. Couldn't ask for anything more, absolutely recommend.
Very attentive and professional staff
My appointment with Bao-Kim Nguyen was by far the best eye appointment that I've experienced. She was quick yet extremely through and she explained things to me that I was not aware of . She gave me a sample contact lens for astigmatism and I am in love with them . This is the first pair of contacts that I can truly say are comfortable for all day wear. Thank you.
Dr. Nguyen professionalism and friendly nature always makes going to the eye doctor as painless as possible. Additionally, I really appreciate her thoroughness. She takes the time to speak with her patients and asks thorough questions to make sure that they are in good health. I have been to some doctor's that have made me feel like they are just trying to get you in and out in as little time as possible, so I really appreciate Dr. Nguyen taking the time to listen and get to know her patients.
Dr. Nguyen, is always very professional, and very nice. She clearly explains everything being done and genuinely cares. I would certainly recommend Dr. Nguyen as a go-to OD professional. Jon B
She is very professional but super friendly and easy to talk to.
Very friendly. Loved my entire experience!
They are wonderful! I love my eye Doctor!
She was very sweet and informative to my needs.
Dr. Nguyen is great! She explains all treatments well, is very patient and personable, and is always timely.
This was my first time visit, and I can not say enough good things about Dr Boa-Kim Nguyen. She was kind, professional, and very well informed when I asked questions. The front desk was warm and inviting also especially Maria.
This was my first eye exam, and it was extremely stress free and painless! The person who greeted me was efficient and friendly, the person who started my exams was excellent and explained things well, and finally, Dr. Nguyen was outstanding! She was very friendly, explained things well and made me feel at ease. I would highly recommend her and this practice!
Office is very well run. Staff are friendly and efficient.
Dr. Nguyen is a wonderful optometrist. She makes coming to the office for my eye appointments a delight and not a chore! She cares deeply about her patients and makes it a point to get to know you. She is also extremely thorough and very kind. I highly recommend her!
She is always very caring and concerned for my health and comfort. She is always letting me know of the new technologies to make me wearing glasses/contacts feel comfortable.
Dr. Nguyen was fantastic! She was easy to speak with, thoughtful, and professional. The staff members that checked me in before I met with Dr. Nguyen were also very kind.
I highly recommend Dr. Nguyen and all staff at ProOptical. They are thorough, timely, professional and helpful. The best eye exam, optical advice and product selection a patient can ask for!
Dr. Nyguyen was wonderful. Great first visit. Was pleasantly shocked to have her pin point my visual challenges so quickly and offer a great solution. I'm looking forward to my new glasses. The entire office staff was friendly and knowledgeable.
The office visit was superb. The front desk staff, the technician, the optometrist, and the optician were all excellent.
She is a wonderful, lovely person, and a very personable, caring physician with a gentle touch. The staff at ProOptical has always been great, and I can't imagine going anywhere else
Excellent doctor and staff, kind, knowledgeable, so easy! Thank you.
Dr. Nguyen is the best!
Just the right combination of personable and professional!
As always, Dr. Nguyen was outstanding. Professional. Courteous. Competent. As for the wait, it was 10 minutes so I consider that actually irrelevant. I needed to look at new glasses anyways. In addition, her assistant who did my initial evaluation was superb as well. I cannot recall her name but she made up the other part of a great team. The front desk was friendly and processed my appointment quickly. The staff selling glasses? Another plus for this location. No complaints.
She is a wonderful doctor and the staff is very helpfull
Delightful professional who takes time to know (and remember) her patient's personal interests
Everybody was friendly, professional and wonderful!!!
Professional and clearly knows her stuff. Wonderful at explaining things and talking about what course of treatment would be best for the patient.
Great, attentive visit. Highly recommended.
Dr. Nguyen is one of the nicest, caring and friendly doctors I have ever seen. She is so personable and fun and always makes my visits more enjoyable!
Dr. Nguyen fit me into her schedule for an urgent medical problem despite having other patients already booked, and that she's not my usual provider. I was seen right away and did not have to wait more than 5 minutes. She made me feel very comfortable, reviewed my chart as I had had a similar problem last year, and answered all of my questions. I was very pleased with my visit and the care Dr. Nguyen provided!
With a pre-existing medical condition that can cause retinal problems, Dr. Nguyen gave me a very thorough and comprehensive exam. She brought to my attention some changes in vision that are related to condition. She wasn't an alarmist, but suggested I consult my doctor for follow-up. I very much appreciate her very caring approach.
Very professional and so nice to their patients
It was GREAT! She was very detailed and made sure all my questions were answered.
Dr. Nguyen has been excellent every time I see her. She runs right on time, spends appropriate time answering questions and does not make the appointment feel rushed. I was able to get in for a medical eye issue right away and she quickly fixed my problem in addition to following up with me a few weeks later to check in. I highly recommend her!
I've seen Dr. Nguyen a few times, and each is wonderful. She is patient, friendly, warm, helpful, and explains everything clearly. My contact once rolled under my eyelid and gave me great discomfort and anxiety. She calmed my nerves and removed it with ease. I can't recommend her enough!
Wonderful eye Dr. and wonderful lady. Very professional, attentive to your concerns. Great job. :D
Friendly, patient, and willing to explain the components and the process of eye care. Highly recommended.
She was great! Very friendly, enthusiastic, and thorough! I will definitely try to book all my future appointments with her!
Intelligent, professional, honest, warm. The staff was also wonderful. As good an experience as you can have.
THIS doctor is remarkable.
Dr. Nguyen was terrific - she explained everything in a kind and detailed way, and provided terrific expertise. My appointment was easy and pleasant - the whole team was friendly and efficient. Thank you!
My visit went very well. She made me feel comfortable and she even explained things to me that I had no question about. Highly recommend.
Have been seeing her for several years and I'm pleased with my care. She is very nice and cares about me and my comfort. I like the option for a digital exam that removes the need to dilate my eyes.
Bao-Kim Nguyen, OD is very attentive and thoroughly goes over exam results, she is very kind and friendly. I love the service that I have been giving in this office for the last 3 years.
She remembered conversation we had a year ago. Dr. Nguyen is professional, personable, and knowledgeable. I feel that I am in excellent hands.
Dr. Nguyen was very polite, kind, and informative. There was little to no wait time. Her assistant and the front desk staff were also very nice. Will certainly go back for any other eye care needs.
Very good at explaining why she's recommending what she is and laying out a treatment plan.
Oh Dr.Bao-Kim was amazing !! She's wonderful; very friendly and makes you feel comfortable; I highly recommend her!
Dr. Nguyen was personable, professional, efficient, and thorough: all wonderful qualities for a healthcare provider! She quickly diagnosed my issue (abrasion on cornea) and expressed her concerns and treatment plan clearly. A+++ would see again to help preserve my seeing!
She was Wonderful and I thoroughly enjoyed my visit !
She is a lovely Optometrist. I highly recommend her.
Best service ever. Dedicate professional who loves what she does.
She is really nice & pleasant. She takes the time to explain things that are happening.
She's very nice and professional!
gm I had a good office visit but I was not impressed with the technician that fitted my glasses. I felt like I got the brush off because I was using a pair of frames that I had previously purchased at the store and he did not measure my eyes because I have two prescription said it was in computer. did not like him nor take to him. I left there last year because I did not like the physician came back because I like the frames they sold. do not like the way I was treated I would not recommend them
Excellent! She was very knowledgeable, friendly, and thoughtful. She explained her diagnosis, options, and reasoning to me in a very concise way and was very wiling to answer my questions.
She is a very lovely lady, very thorough and very sweet. Thank you Dr. Nguyen. Have a Merry Merry Christmas.
Dr, Nguyen is thorough, professional and very nice. I offer my highest endorsement
Had general exam after 4 yrs of not having been. Provided me with information and recommendations specific to my questions and her assessment. Very nice interpersonal manner, warm, engaging, attentive and thoughtful in her interactions.
I really think the world of Dr. Nguyen. She spent some time to answer some questions about my Rx for my glasses and why one might work better for me than another. Also she spent some time talking about how my eyes have changed and explained some digital scans of my eyes. She is very knowledgeable and explains things in a very pleasant but also clear and professional manner. I would recommend her to anyone!
I have been seeing her for several years now and she is fantastic. I am so lucky to have her:0)
She is great, very helpful. I've already recommended her to a coworker
Dr. Nguyen was very nice and helpful. She completed the eye exam and answered all of my questions in a friendly and efficient manner.
Dr. Nguyen is intelligent, knowledgable, extremely personable, and explains things clearly. She took time with me and didn't end the appointment until all of my questions were answered. She's a top notch clinician. I'm lucky to have found her and I tell all my friends to get their eye care from her.
This was my third appointment with Dr. Nguyen and though I work in the city I live an hour away. Dr. Nguyen has a wonderful demeanor. She is more than happy to answer any questions and she's always interested in you as a person, not just as a patient. A very caring professional.
It was an awesome experience!! She was very thorough and explained every step as she went along. I don't remember the name of the person who I saw before my actual appointment, but she did an excellent job as well!!
Very knowledgeable, and thorough. Excellent doctor. Highly recommended.
Very professional and personable. Listened to my concerns. Didn't try to push new glasses as others have in the past.
As always, a fantastic checkup. Prompt, friendly, welcoming, engaging, and all around a great experience. Dr. Nguyen and all of the staff in the office are so helpful and professional while still maintaining a relaxed and warm atmosphere. Thanks again!
I love Dr. Nguyen...very down to earth ! Extremely knowledgable and proficient . Takes her with you..focuses on your needs. I have been her patients for a few years and always look forward to my annual appointment with her. She is amazing!
Knowledgeable, friendly, personable
Always a pleasant experience. I always feel confident she is providing me with the best care with her attention to detail! I would highly recommend her to ALL my friends and family.
The entire visit was professional and the demeanor of everyone at the office excellent. I'm happy to have found a new optometrist after the retirement of my prior. Based on my experience, I would not hesitate to recommend Dr. Nguyen.
The appointment was perfect! Quick, easy, and got me what I needed. Of note, the appointment was for 10:30, and I still made it in time for my 11:00 meeting at work, one T stop away. That's efficiency.
She is pleasant and interested in helping me. I don't feel rushed - there is a sense of calm professionalism. I like that she is connected closely to the place I had my cataract surgery
Dr. Nguyen was friendly and professional. She also explains the different steps of the eye exam as she's doing them, which makes you feel comfortable - and confident in her capabilities. If you can't decide on an eye doctor, I highly recommend you give Bao-Kim Nguyen a try!
She was excellent. Very kind and professional. Highly recommend her.
It is always a pleasure to see her.
She is wonderful...professional, competent and caring. I highly recommend Dr Nguyen!
This was my daughter's first visit to see Dr Kim. She was nervous at first, but within mins. Dr. Kim made her feel very comfortable. She initially didn't want me to leave her side, again mins late she said no you can wait in the waiting area.
Very attentive to my concerns, informative and personable.
Super quick in and out visit!
She was very thorough and genuinely caring about my concerns and well being.
Dr. Nguyen is fantastic! She is easily engagable, very friendly, attentive, and knowledgeable.
Dr. Nguyen is very cool, relaxed, and easy to talk to. She's smart and thoughtful. She worked with me to figure out the best type of contacts for my specific needs. Their office in general is super easy to work with and very helpful with contact orders and figuring out insurance coverage. I highly recommend Dr. Nguyen and her office.
Very kind and offered lots of flexible options. Definitely will be visiting again.
very helpful and knowledgable
OMG I adore her!!!! Personable, kind, knowledgable...just an all around good person!!!!!
She so great. Always pleasant and ready to hear and answer all your questions.
I always feel that my well being is of utmost importance to Dr Nguyen. She encourages me to ask questions. I have confidence in her skill AND she is NICE!
She was very professional and at the same time friendly. Her cordial skills made me feel very comfortable.
It is pleasure going to this office
Been seeing Dr. Nguyen for years now - used to live near her practice - I still go even though I'm now in the suburbs. Dr. Nguyen is great!
This is the third or fourth time I have seen Dr. Nguyen. I have always been impressed with her professionalism. Today she helped with eye problems related to an allergy as well as finding a change in my prescription. The opticians and frames are also right there, so it is very convenient. My family has been getting their glasses there for years. Terrific service and a very stable staff; they used to keep an extra set of frames on hand for my daughter when she was young and broke them frequently, so that they could just switch out the lenses and she was good to go. The office was also early with the instrument for digital eye exams (for which one pays a modest extra fee), so that they have a digital record of my eyes on file going back a number of years. Good record to have on hand for any changes in health of eyes in the future. I would definitely recommend Dr. Nguyen. Also centrally located near MGH and the MGH stop on the Red Line.
Dr. Nguyen is incredibly curtious and professional. These are just a few qualities that continues to motivate me to refer more clients to her and what keeps them coming back.
I was very pleased with the DR and entire staff. Thank you all
Great customer service from the time you enter to when you leave. Everyone who works there is very friendly and polite. Dr. Nguyen bedside manner is great.
She was terrific! Very kind, knowledgeable and patient and had some good ideas. Will definitely return!
She's great! I love her, I would definitely come back and see her. She was great listening to my concerns and attending to what I needed. I haven't had the best experiences with eye doctors, that's why I stayed away for years but doctor Nguyen definitely changed that. She was very patient with me and I left the office feeling like my voice was heard and I got what I needed. I would highly highly recommended her!
Great visit. Easy to talk with. Made some good product recommendations for me!
I felt this doctor was very attentive to my questions and concerns, and was very kind in explaining diagnosis in a professional and very teaching manner. Thank you.
Great doctor! She was very friendly and explained everything and answered all my questions. I will definitely recommend her!
For the past few years that I have been seen Dr. Nguyes it has been a great visit, she's very friendly person
Dr. Bao-Kim Nguyen is a great doctor who is attentive to her patients. I would highly recommend her!
Dr. Nguyen is great! She was so nice and attentive with everything. She knew exactly how to fix my problems with contact lenses, and I'm seeing crystal clear now because of her. We even got to cracking jokes in her office, it felt as if I had known her forever. She was very amiable from start to end. I recommend her to everybody!
Dr. Nguyen is a great doctor. She takes is thorough in her examination, friendly and always happy to answer questions.
Efficient, professional atmosphere. Helpful staff. Dr. Nguyen solved a contact lens problem I've had for years. Eyeglass selection is good but a little pricey.
Very professional and welcoming environment. Dr. Nguyen spends the time to get to know her patients, thoroughly explains tests results and allows time for Q&A. Highly recommend Dr. Nguyen.
She answered all of my questions and never felt rushed about my eyes.
very pleasant and helpful. Took time to answer my questions.. I liked her!
She is amazing. I do not particularly love this establishment but she keeps me coming back to their practice. Kind, knowledgeable and humble :-)
Dr. Bao-Kim Nguyen was excellent.
Great place. Recommend it. I'm not a robot. ;)
I love Dr. Nguyen, she is very friendly and professional. I'm always in and out quickly with all of my questions answered!
Very professional and knowledgeable, but also made me feel very comfortable.
She is very wonderful as always. Attentive to your needs, very professional. and very sweet.
She is always wonderful, dedicated, professional, attentive to your needs. a very lovely lady.
I was very pleased with Dr. Bao-Kim Nguyen. She was both professional and personable and seemed very knowledgeable. My only complaint is that, after being seeing by Dr. Nguyen, I had wanted to pick out a pair of glasses and waited around for over 20 minutes for someone to help me. Because I was on my lunch break from work, I could no longer wait and ended up leaving after wasting my 20+ minutes. I understand there were multiple people waiting to be helped with glasses; however, a simple "we will be right with you" or " it may be a while" would have been much appreciated. Instead I was completely ignored. Overall -- Dr. Nguyen was wonderful, while the staff in the glasses section were sub-par.
Dr. Nguyen comes across as a warm and caring professional; she encourages questions and explains things in a way that are easily understandable. She truly seems to enjoy her work.
Dr. Nguyen is excellent. My one bit of critical feedback is that it always seems that the charges for my appointment are more than I expect. In other words, I believe that my insurance coverage isn't being appropriately applied.
Dr. Nguyen is simply amazing. The whole process was smooth and fantastic. She explained everything so clearly and took the time to make sure I understood everything. She also made great recommendations! The staff there is also very knowledgable and courteous. They made sure that I felt welcomed and was seen promptly. An amazing staff with an amazing doctor equates to a memorable experience. I highly recommend not only Dr. Nguyen but also Pro Opticals.
I have been a patient of Dr. Nguyen for 5 years and I would highly recommend her! She is always prompt, gives a thorough, comprehensive exam (important for type 1 diabetics) and is extremely pleasant. Danielle Ciaburri, one of the certified opticians that work with Dr. Nguyen is highly recommended as well. Very current on styles/fashion in eyewear and will assist in getting the best eyewear that fit your lifestyle, fashion style, coloring and makes available a great selection that fit the shape of your face. She will always keep in mind a budget, if necessary. Very honest. Dr. Nguyen and Danielle Ciaburri are a wining combo at ProOptical!
The office runs very efficiently. They all were very friendly and professional; able to answer all my questions. Dr. Nguyen is very knowledgeable, listens to your concerns and takes the time to answer all your questions.
Very personable and warm! Felt very comfortable asking questions and taken care of. Wonderful visit.
Everything was excellent. They were friendly and efficient.
The staff is always very nice and helpful.
Dr. Nguyen is a pleasant and professional. She is very knowledgeable and was wonderful at explaning things. She really cares about her patients.
Great staff very pleased with the service as a new patient I felt very comfortable.
Dr. Nguyen is thoughtful, pleasant, and makes the eye doctor a breeze! I have quite bad eyesight, so I've seen a range of doctors and she's the best I've ever had.
She is very professional, personable and competent. The office staff is as well. Both the person who did my preliminary testing, and the person who helped me select frames and options for my glasses were excellent.
Highly professional, warm and personable, and no pressure to buy any frames or contacts from them after an exam, like my previous eye doctor. Very nice people working there!
Dr. Nguyen was very caring, efficient, and honest... she is a delightful person and extremely competent. I trusted her expert judgement 100% and would recommend her to anyone.
Almost no wait time at all. She is extremely friendly and personable. I highly recommend seeing Dr. Nguyen.
Very professional staff and Dr.Nguyen is the best.
I live in the Midwest but still fly back to Boston to see Dr. Nguyen -- she's wonderful & really takes the time to properly assess your vision.
Taff and Bao Nguyen were great!
I enjoyed my visit with her. She's very easy-going, pleasant, friendly, etc. Plus, I was in and out in about 30 minutes.
Very pleasant and I did not feel rushed though I was in and out of there quickly.
Dr. Nguyen is a thoughtful, caring physician and a wonderful patient educator. I can't recommend her highly enough!
I have to say that since I started seeing Dr. Nguyen it has been a wonderful visit. She has a very good personnality toward her patients. She also expain everything with details. I will keep visiting her in the near future.....
I found her to be both personal and professional.
Everyone in the office is professional and friendly. They were very busy, but remained pleasant. Dr. Nguyen was thorough and took the time to explain things and listen to what I had to say. I feel as though I'm in very good hands.
She was very professional, well educated and thorough. I received a comprehensive exam from her and was very satisfied.
As a first-time patient to this practice I was impressed with the level of professionalism, current technology, and one-on-one appointment time during the visit. I felt like you successfully married a modern medical visit with a high-end hospitality experience, well done.
Great experience, great staff, wonderful doctor!
Very courteous, professional
Great staff and Dr. Nguyen was very professional, thorough , and friendly .
As usual, Dr. Nguyen was very pleasant and informative. Made an otherwise tedious task like an eye exam a nice experience. :^)
Went well. No complaints. Very nice.
I was very impressed by the professionalism of everyone I interacted with at the office. Prices of frames and lenses gets expensive but there's a nice selection.
She was very approachable, very freindly and kind. She answered all my questions. Listened very closely to my concerns. Explained all the tretment options in a way I could understand. I liked the care she provided very much.
Dr. Nguyen is warm and welcoming. Excellent explanations, no feeling of being rushed and very good. I highly recommend her.
She is a wonderful professional!
It was great!!
Very thorough and very nice lady.
Very personable and took the time to answer all my questions. Highly recommended.
The main purpose of my visit was to get a new prescription for more contact lenses, which requires me getting a routine exam. These are usually pretty standard procedure and cost, so theres not a lot to make the experience better or worse. Here is what I liked: + Booked online for a same day appointment! Easy and Awesome! + I only waited a few minutes to be seen. + Dr. Nguyen is very cheery and pleasant. + They were familiar with my insurance and told me all the costs for everything right away and gave me a rebate form for my contacts. + Didn't give me any grief about what brand contact solution to use or only buying a half year supply of lenses.
Dr. Nguyen comes across as very warm and caring; very willing to explain things-gives the patient opportunities to ask questions.
She is wonderful!
I felt that the doctor was extremely helpful, professional , thorough, and I will be going back to her for my contact lenses. I will also be recommending her to family and friends!
great doc. no reservations whatsoever about recommending her
Very professional, fast, nice equipment, nice office! Expensive parking lot though.
It was a nice experience. I'm very pleased.
Very enjoyable,very knowledgeable
Excellent care. Very easy to talk to. Knowledgeable
This was my first experience at ProOptical. Everyone I encountered was very friendly and helpful. Dr. Nguyen was very knowledgeable and attentive. She listened to my concerns about my current contacts and offered me suggestions on how to make daily wear more comfortable. She also gave me a sample pair of a slightly different lens to try which I really like.
Very efficient, amiable, and thorough.
Dr Nguyen is very friendly and professional. I highly recommend her
Love her, been going to see her for a few years. She is calm and very professional. She never recommends unnecessary procedures and is great about answering any questions you might have.
As long as I'm her patient I will continue to see her for my appointments, She has a great personality and she's very friendly person. Keep up the good work...
She was wonderful
She was so knowledgable and nice, as was all the staff I saw. I highly recommend her.
Very Professional, Very Passionate, Very Friendly. She really listened to my concerns and approached the exam based on our conversations.
She has a very practical approach to optical problems, and I leave feeling that her advice is not driven by financial considerations but rather what makes most sense for me.
She's very polite and answered all my questions I had for her.
Very professional with excellent interpersonal skills. As a physician, I feel comfortable highly recommending her!
She was very kind and professional.
Dr. Nguyen is so nice, greeted me with a smile and takes the time to explain everything to me. She is very professional and knowledgeable, showing me different contact lenses that would suit my dry eyes and reviewing my insurance benefits. I will be going back to her again and again and again.
My experience with Dr. Nguyen was the best I've had at an optometrist's office in 25 years. As a new patient who recently moved to Cambridge from out of state, I was concerned about sifting through mountains of paperwork, having insurance complications, etc. Everyone at Pro was extremely professional and friendly, and took care of me in less than 30 minutes door to door, my frame debate time and purchase of glasses included! Wonderful experience....looking forward to going back for contacts.
Very nice...professional....takes time to explain every procedure that is being done to you. Have recommended her to many co-workers.
Very good experience as a first time patient.
very personable and professional
I am so pleased with Dr. Nguyen! She is an excellent doc with a great bedside manner. She always takes the time to explain anything to me and also gives practical advice. I've been seeing her for 2 years - I highly recommend her.
Second time seeing her. Will definitely see her next time.
Very attentive and helpful!
She is excellent, and I would recommend her to anyone.
She's a wonderful doctor.
Super friendly and efficient, let me try the optos retinal imaging for free (normally $29 on top of my co-pay). Kind of cool.
I have never been seen on time by any physician until I saw Dr. Bao-Kim Nguyen. She is quick but thorough. I will definately be returning.