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Qualifications and Experience
Dr. Serrano is a native Texan, who has dedicated 22 years of his life to his solo private practice in Obstetrics and Gynecology. Dr. Serrano was born in Galveston and grew up in San Antonio. He obtained his Bachelor's degree in Psychology from the University of Texas at Austin in 1986 and was awarded Special Honors in Psychology for his undergraduate research work. He returned to San Antonio to attend the University of Texas Health Science Center at San Antonio, where he earned his M.D. degree in 1990. He pursued four additional years of postgraduate medical training at Loma Linda University Medical Center in southern California and completed his residency in Obstetrics and Gynecology in 1994. He was Board Certified by the American Board of Obstetrics and Gynecology in 1997 and was re-certified in 2007. Dr. Serrano has been performing DaVinci Robotic surgery since 2011. He is happily married to Cristina Valencia Serrano, Ph.D. She has her own private practice in Child and Family Psychology. The Serranos have three wonderful children: Christian, 22; Claudia, 19; and Charles, 11, who attend San Antonio schools. Dr. Serrano has medical privileges at the Stone Oak Methodist Hospital and North Central Babtist Hospital. He is DaVinci robot certified.
Verified Patient Reviews
I'm very comfortable there and treated very nice
Professional and friendly staff. Made me feel very comfortable.
I had a pleasant experience with Dr. Serrano. It's always difficult to see a new doctor for an annual exam. He made me feel comfortable and seemed very knowledgeable.
I was very disappointed with the wait time and wish the staff called me ahead of time to let me know Dr. Serrano was behind schedule. My meeting with him was great, no complaints. He has excellent bedside manner and always makes me feel like I’m his only patient but I was really upset waiting 1 hour and 45 mins to be seen. My appt was at 4 pm and I wasn’t seen till 5:45 pm. I live very far from stone oak because I love coming to this clinic and really feel cared for but from now on my appts will be in the morning and not late afternoon. I did receive many apologies from the staff for wait time so I appreciate that. Just next time please call patients ahead of time letting them know they don’t have to rush to make appts (I left work early and clocked out an hour and didn’t need to). Other than all that, I still love having Dr. Serrano as my doctor, and love the staff and their bedside manners too.
Very through and kind. He went above and beyond to get me the answers I needed in 1 day.
Dr Serrano is very professional. He answers all my questions and concerns. His staff os very courteous and kind. The atmosphere is comforting and clean. I recomemd my family and friends tho him.
GReat, quick , professional and made me feel I had nothing to worry about.
He was quick and efficient and did seem to care about my first baby concerns. And he was very funny so helped me to ease into relaxation Mode.
This was my first appointment with Dr. Serrano. Everyone was nice and helpful. Dr. Serrano answered my questions and listened to my concerns. Overall, I was very pleased with my appointment!
I like Dr. Serrano. He’s nice welcoming and his staff members are polite and personable. The office is clean and well maintained. Especially appreciate that Dr Serrano meets and speaks to me personally when I have an appointment to see how I am doing. Thanks
Dr. Serrano was helpful explaining what was going on with my body. I was very thankful he was able to do a sonogram the same day.
My visit with Dr. Serrano was short and sweet. I was in and out which was very convenient due to the fact that I had my 7 year old sitting out in the waiting room. The staff and Dr. Serrano are all very nice and the building is very well kept and clean.
Dr Serrano is one of the best doctors I've dealt with. He is very to the point and I love that no question is a stupid question and how informative he is and makes you feel comfortable and at ease. Definitely staying with him for all obgyn needs.
Always a smile from the ladies at the front desk, they ask how I'm feeling and how baby is doing. Dr Serrano answers my questions and is professional but friendly with my fiance and I. I look forward to my appointments here.
This was my first Appt, I'm already 35 weeks so it's a super late transfer since I just recently moved to sa from Laredo, The Receptionist was super friendly, I showed up really early and already had all my paperwork done but she offered me water while I waited. The Nurse was thourogh and polite. The wait in the room wasn't long at all either, Dr Serrano came in asked a few questions answered some of mine and left for me to undress, came back did what he needed to do, asked if I had any questions, told me we'd be doing a sono next Appt and that I was good to go. The receptionist once again helped me out telling me some info, setting my next Appt and sent me on my way with a little bag of goodies.
He is very personable and goes above and beyond
Dr. Serrano performed a total hysterectomy in early Aug. 2017. Managing my own health care, and that of my family, I have had some terrible experiences that left me skeptical of all doctors -- especially surgeons. As we all probably know, many surgeons have stellar surgical skills, but outside the operating room, demonstrate little to no ability to provide compassionate, competent ongoing medical care. And this is critical! There is little worse than being frightened, in pain, and then feeling abandoned, or like an annoying whiner, after major surgery. Aside from that, and more importantly perhaps, poor post-op care can be deadly. But Dr. Serrano is one of those rare OBGYNs/surgeons that excels in both areas -- inside and outside the OR. I never felt rushed through my pre-op appointments. All my questions were answered. I never got that "hand on the doorknob" treatment that is so common with busy doctors. His staff was compassionate, even spending time to get appointments scheduled quicker than normal. I didn't even ask for this kind of help -- but his staff insisted, and spent a long time on the phone working it out, telling me that I shouldn't have to endure delays because I was in pain. Honestly, I've never been treated so well. Dr. Serrano went above and beyond what average doctors do, even keeping his word and calling my elderly father after my surgery to update him on my condition. He didn't abandon me in the hospital after the surgery -- which, unfortunately is common when one is admitted on a Friday. He had standing orders ready for al possible medications I could have needed, so there was no delays or waiting for nurses to contact him for instructions. (The hospital nurses commented on how rare such efficiency is!). He showed up to process my discharge, on a Saturday, at the exact time he said he would. When I called about a concern after surgery, Dr. Serrano called me back within hours. (FTR - I was stunned that he, himself, called. I had expected a nurse to call. Which is the norm, sadly). At my first post-op appointment he was kind and reassuring. And his staff was so sensitive and caring! If you are looking for a competent, compassionate OBGYN to guide and help you through menopausal or other non-childbirth related gynecological issues, Dr. Serrano is the best.
Thank you Dr. Serrano for changing my life. I feel so much better. I thank God I found you.
Great place very clean. Some social awkwardness with one of the receptionist, and I got the feeling that, although he offers birth control, he is very traditional. Very professional and gentle with the pap smears!
Very Professional and Great Bedside Manner.
He is very professional , his staff is super friendly and helpful. It feels like I'm visiting friends every time. I always look forward to my appointments.
He is a great Doctor
It's always a pleasure to see Dr. Serrano. He has taken excellent care of me and my babies. He's thorough and always makes time for questions and concerns. Will continue to recommend him!
Efficient staff. Minimal wait. Dr. Serrano was professional and compassionate. Good forst visit!
He was very concerned of my issues and got me another follow up appointment just in a few days to find out what's going on!! I highly recommend him and the staff is kind and caring as well ??
It's always a pleasure seeing Dr. Serrano. He's taken such wonderful care of me. Currently pregnant with baby number two and we are confident our experience will be a great one.
Dr. Serrano makes me feel comfortable and shows concern for my health. He listens to my concerns and has solutions. The staff is friendly and quick.
I was disappointed that I had to wait almost 40 minutes for the doctor and then he spent maybe 10 minutes with me. Although, my charts are normal and boring so there isn't much to discuss.
100% recomendable. Claro y preciso en su explicación sin dejar de lado que somos personas a las que trata. Ojalá y nunca deje de tratar así a la gente.
I've been going to Dr. Serrano for 3 years. The care provided is always top notch.
He apologized for the long wait. It was a pleasant visit.
Even though it was the first time Ive been in this office I felt welcome and comfortable. The doctor is very nice and i liked the fact that he also speaks spanish, since its my first language. He answered all my questions and took the time to explain me and my husband all the doubts we had! I didnt felt rushed at all. The nurses were very nice as well. Overall i did liked my visit a lot. Compared to others doctors Ive been before I think he has patience and has a lot of Knowledge about what he is doing. He is also delicate at the time of checkups. Great doctor im glad I chose him as my OBGYN for my pregnancy!
First visit. Never been seen by a man. He was awesome and made me feel very comfortable!
Amazing as usual! I did have to wait along time which is understandable he had a delivery in the morning of my appt and was there first. It actually gave me piece of mind knowing that when its my time to deliver he will put me as a priority!amazing doctor amazing staff!!
It was a bit awkward
Dr. Serrano and his staff always makes me feel at ease and comfortable. He always takes the time to answer any questions I may have. I have been a patient for many years and would highly recommend Dr. Serrano.
The wait was a little long but the lobby is very comfortable and the staff is very friendly. And Dr. Serrano is very pleasant in that he talks straight to you.
Me sentí muy cómoda
Love the office staff! Always friendly and happy!
Muy buen servicio de lo mejor amables y pacientes.
Dr. Christopher Serrano is the best Dr I have ever had the opportunity to meet. He was attentive, listened to me, was very patient and took time to know me as a patient and my background and family history. He was very professional, empathetic,attentive, caring, and took time to understand and listen to my concerns. Like I said the best Doctor I have ever come across in my entire life. I am excited to know Dr's like him still exist and I am happy to have him on my side.
This was my first visit so I spend some time filling out the patient forms. It was all computerized (I love that convenience). Dr. Serrano was patient and explained a lot of issues that concerns me. I took my previous lab work records so he knew about my health situation. I came in for a physical. He's a caring doctor.
He's so nice and he really shows he cares about you as an individual patient. I'm sad I didn't find him until now, I'd have used him for all my pregnancies.
Very professional. Answered all of my questions. Often times I go to the Dr and never go back to the same one. I don't usually feel comfortable. I'll definitely go back for my follow up.
Dr Serrano is an excellent Doctor. My appointment was fast and thorough. He has a calming demeanor that makes any visit relaxing and eases flow of addressing any health concerns.
Amazing doctor Was extremely professional and courteous will definitely make him my OBGYN from now on!! Front desk was very friendly! No wait time which I appreciate!!!!
The wait was a little long and the doctor was kind and very straightforward.
Wait was very long but he was in my room rather quickly
Staff was extremely nice and friendly.
I was so pleased I had a diagnosis before leaving he was very nice!!
Friendly doctor and staff as well, such a clean office. He was in a rush which I did not love but when scheduling with an obgyn it should be expected. They deliver many babies and it is understandable that at times he must be in and out of the office.
I just moved to San Antonio and Dr. Serrano was the first doctor I have encountered here. My situation was a bit complicated, and I thought he and the nurses handled it with care and consideration. Dr. Serrano made sure to give me as much advice as he could and he was, again, very considerate and professional. My husband was actually quite skeptical when setting up an appointment at first because it seemed too easy to set one up, just by going on their highly-organized website (I was very impressed by their site!). I usually have lots of trouble with my insurance because it's not a very widely-accepted one, but the staff seemed to be really helpful in that area. The clinic itself is very well-kept and does not have the busy- feeling that most doctors' offices do. It seemed welcoming and efficient. If this visit is an accurate idea of how usual visits would be, I would recommend Dr. Serrano to any woman.
I love Dr Serrano he is so professional and always asks if I have any questions I recommend him to anyone.
I wait 2 and a half hours for my first apt. Then when i presented him with symptoms he just staired at me and my fiance like we were crazy. Would NOT recommend him
Dr Serrano was great. He always asks if there were any questions, and after that he was very fast and agile. Perfect since i had to go back to work.
He and the staff are always very friendly. Would recommend to family and friends.
I liked that he took as much time as needed to explain everything thoroughly. Very professional and caring manner.
Very nice receptionists, dr and nurses very professional. Just a long wait time.
Dr. Serrano was great and informative. I am glad I found a great OBGYN.
The wait was a long one. I had to come out and remind the nurse after 40 minutes that I was still in the room waiting for the Dr. After that, I was seen within 5 minutes but that was just the consult. Than I had to take off my clothes and wait for the Dr. again. I missed the entire morning of work despite the fact that mine was the first appointment in the morning. The paperwork was really long and arduous as well compared to my other regular doctors. Finally, Dr. Serrano promised me my results two days after the tests but then they weren't ready that day and I am now on day 5 of waiting for them. I would just not go back to them.
I felt very comfortable with Dr. Serrano, he seems like he really cares about you and your health. I had to wait a while but my needs were met and that's what mattered to me.
Extremely friendly & professional staff!!! They seemed concerned about the patient and didn't feel like they were rushing even though it was close to lunch time. I will definitely come again :)
he is great and very professional
Excellent experience, very caring and thorough doctor. Staff was very professional and kind. Only negative was that the forms you fill out on ZocDoc don't always mean they make it to the office so allow time for paperwork.
I would recommend Dr. Serrano to anyone any day! He was wonderful and actually listened to what I had to say. By far my best experience with a gynocologist.
I've seen Dr. Serrano 3 times in the three years I've been with him, I'm due for my annual visit next month in May. I've had two regular check ups and an emergency. The initial wait in the wait room before being taken back is very short lived and super quick! However, once I've finished my pre-screening with the nurse the wait in my private room is more lengthy than I'd like. Grace is given however, because I know Dr. Serrano is busy and sees every patient including myself with care. If I have any questions he's answered them extensively, reassures me, and makes sure I understand the answer he's giving. My first visit seemed rather rushed, but I learned that Dr. Serrano has many other patients to care for. You must put yourself out there for him to respond otherwise he won't probe or make small talk with you. (Maybe he does with expecting woman, but I am not expecting, nor trying.) The nurses are SUPER sweet. Honestly, those ladies in there make you feel like they're your friends, but answer your questions delicately, honestly, and in a caring manner. I've even made a few phone calls sporadically and the nurses answered my questions over the phone. I've had some difficulties with one receptionist. There have been two that I've interacted with. There is one has a more prominent accent and it is hard to understand her and she sounds like she does not enjoy working. She also treats me like I'm not relevant. The other sounds very outgoing and takes her time working with you. She DOES make me feel welcome, whereas the other (prominent accent lady) does not. Without hesitation I'd recommend Dr. Serrano, but I would also mention to just hurdle the one receptionist if she calls you. She does not reflect Dr. Serrano or his nurses care and practice.
Once I finally saw Dr. Serrano, he was very professional and knowledgeable. He had a surgery to get to, but despite needing to hurry, he still took his time with me to make sure he answered all of my questions and made sure that I felt comfortable with everything that was discussed. I by no means felt like my care was rushed in any way, and I appreciated the time and care dedicated to me. I ended up needed further 'tests' and they have an ultra sound in office, so it was very convenient to just stay and get that done right away compared to some other places that you might have to schedule a second appointment to see the ultra sound tech, or travel somewhere else. I do have a follow up visit that I look forward to as I felt very comfortable with Dr. Serrano, and felt like he knew what he was talking about and had all the right answers.
Great doctor and listens to your needs.
Horrible wait time and every question I had was met with a laugh and a condescending answer as if it were a stupid question. Unbelievably long wait and horrible bed side manners, which is why I'm not going there for my check up this year.
overall my visit was good. the stuff was ok, some of the girls were very pleasant, some just ok. doctor was very pro, but you have to come prepared if you have questions. I would recommend this doctor.
It was wonderful. I was very nervous about seeing a male ob/gyn, but Dr. Serrano made me feel very comfortable. I would highly recommend him!
Dr. Serrano is very nice and answers all your questions. His staff are very welcoming and professional, everyone in his office including him made me feel very comfortable.
Absolutely LOVE this practice. The nurses are very kind and helpful. Dr. Serrano is very nice and professional. I would definitely recommend going to him!
Really nice doctor. Very professional. Visits with you first before you disrobe.
My appointment was rescheduled as the initial appointment was going to be too busy and I would have to wait. I was taken back after about 40 mins to get weighed and blood pressure measured. Then another 20 - 25 mins to see the doctor. He apologized for me having to wait, but no one else did.
Everyone at his office was very nice. The doctor explains everything to you and is personable and professional. Overall I had a great experience.
I will NOT be coming back to this doctor! His staff was extremely rude and showed little interest in me. The doctor himself was dry and showed no emotion- bad attitude.
The office is very efficient and I have never had to wait past my appointment time to be seen.
I felt a bit rushed after the doctor came in. He really didn't ask about my symptoms much but instead prescribed some birth control pills. I suppose it was okay, but I would have liked for him to ask more probing questions and give me more option/suggestions. Overall good experience and nice staff, just would have liked a more "human" conversation.
We used him for our first child and we now live in corpus and are expecting our second child and continue to drive to SA because we like him that much
I have only been to Dr.Serrano for my well woman exams but am always very comfortable. He has always answered all of my questions and is very professional. Also, the office staff is extremely nice. Definitely recommend!!
My visit was very professionally conducted. Dr. Serrano answered all my questions/concerns. He provided additional vital information. I would highly recommend Dr. Serrano to any new patient. I traveled from the Virgin Islands to visit Dr. Serrano's office.
Overall I was pleased.the office was clean the staff was kind and pleasant. I felt taken care of.
I was amazed I was seen 15 minutes early! I was prepared for a long wait. Everyone was so nice, I will definitely return to this office.
He was a very nice dr. I will be using him from now on. I have only been in the area 1 week and am glad i found him on zocdoc. The nurses were also very nice and helpful.
very confortable..and secure!!