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Qualifications and Experience
Divya Railan, MD, is a board certified dermatologist specializing in cosmetic and laser dermatology. She graduated from the University of Michigan followed by a master’s degree in physiology and medical school at Wayne State University in Detroit, Michigan. She then moved to Indiana where she completed an internship in internal medicine and residency in dermatology at the Indiana University Medical Center. In order to pursue her love of cosmetic dermatology, Dr. Railan moved to Sacramento, California where she completed a one-year fellowship in laser and cosmetic Dermatology at the nationally recognized Laser and Skin Surgery Center under Dr. Suzanne Kilmer.
Verified Patient Reviews
The doctor did not fully help me with either of the issues I came in for. I came in for a mole check and acne treatment on a Friday and it seemed like she was trying to rush me out for the weekend and she didn't take the time to help at all. After she briefly looked over my moles, she said that they're irregular and I should have them monitored by UCSF. I'm fine with being referred to another doctor, but she gave no information on who to contact. Then she gave me an acne treatment regimen. As her assistant was trying to explain the regimen to me, the doctor kept coming in and out of the room interrupting her. It was awkward and caused the assistant to forget important steps in the regimen. I asked whether I should not drink alcohol on the medication and never got an answer. Once I finished going through the regimen with the assistant, the doctor came in and said she spoke with the pharmacy and some of the medications she prescribed are not accepted by my insurance company. I asked her to change the regimen to include medications covered and she said that since it's Friday she'd try to resolve it after the weekend. She assured me that she would give me enough samples that would last me a month and it was no rush to fix the prescription. It was only after I got home that I realized that not only were some of the medications not included in the samples, but one of the medications only had 8 pills (to be taken daily). No way would that last an entire month. I ended up being at the office for almost 2 hours and yet didn't feel like I had been fully helped. I wish I had gone to a different doctor who would've cared that I had concerns about my moles.
I had concerns about my insurance coverage, and they were very helpful. Highly recommended.
Had no problem that I went there with a number of different areas with question. Showed her some skin discolouration and she knew immediately how to deal with it. Still need to test the medication itself, but I was very pleasantly surprised that she managed to create a very detailed regiment to treat the problem as quickly as she did. Very friendly office, and very forward with looking to help me in any way they could.
Very helpful, very caring. Went out of her way to spend more time with me and send an email afterwards
the paperwork is tedious. Long waiting times. Special preference towards some patients.
was trying to sell me her treatments did not try to fix the problem.
Very quick and professional. Dr. Railan gave some excellent advice and I will be sure to follow up.
Professionals, from staff to doctor. The only thing that sucked was it took FOREVER to get in and out. So it goes.
I came in for moderate inflammatory acne and severely plugged skin. Dr. Railan looked at my skin type seriously before prescribing any medicines. She noticed I had darker dry skin that becomes oily under poor treatment. Thus, she started me off with a gentle topical antibiotic for my face and a low strenth tazorac for my back. After a month, she increased the strength of the tazorac and gave me atralin for my face to take with thr topical antibiotics. After three months, most of thr inflammatory acne has subsided, and much of the plugs on my face have cleared as well. I'm extremely pleased.
Dr. Railan did a wonderful job. I appreciate the time she took to answer my questions.
I have been seeing Dr. Divya Railan for over a year. I cannot thank her enough for addressing my skin concerns. She treated my skin with just medicines and no external procedures, which I absolutely loved. Amazing results in just a year! I highly recommend Dr. Divya! She is very friendly and listens to you patiently.
Staff is knowledgable, efficient, and friendly. Dr. Railan has been great with various issues for myself and family members.
Doctor Railan and her staff are very professional. Everyone was extremely nice and helpful, and I felt comfortable during the appointment. We decided to perform a biopsy, and it was completely painless. Overall a great experience.
Dr Railan is great!
Divya Railan, MD is very professional, incredibly knowledgeable and very efficient. She is wonderful!
She is a good doctor and very nice.But I felt she was in a hurry.If she is a skin specialist, she could have looked at my big toe hard skin too.Not sure why she recommended to a podiatrist. Also I had mentioned hair loss as my concern.She did not address that.
Dr. Railan was a professional. She took the time to understand my concerns, offered treatment options that met my needs, made time to treat me in the same appointment even though I had only booked a consultation, and had a very courteous bedside manner (with similarly kind staff). Highly recommended.
Dr. Railan and her staff were excellent. Very helpful, thorough, and accommodating.
With my first visit, I am happy that I selected this doctor and would definately recommend her. This was the first time for me to visit a doctor...yup....and I learned that one should have come prepared with the questions, issues and counter questions.
Everyone in this office is exceptional so this review also includes Scott and April!!!! Dr. Railan, Scott and April are a GREAT team and I appreciate them very much!
I believe Dr Railan opts to hit the problem with largest caliber available. Often ending up with total overkill. On a good side getting urgent early morning appointment is the luxury only she seem to offer in the area.
Very nice I'm going back to see her next month for another visit
Dr. Railan is awesome. I moved from SF to Palo Alto and needed someone local. She took over the reins seamlessly and gave me the needed medication. She was also very nice to me about the fact that since I am leaving my day job for a startup soon, my insurance situation was going to change accordingly. I felt at ease and taken care of. Absolutely recommend her.
Staff is excellent as was the quality of the medical treatment.
Dr. Railan and her staff are really really nice. Great office, too—felt very comfortable.
Very professional and very nice. Real concern for healthy living for skin cancer protection .
The BEST dermatologist I've ever seen. She's extremely thorough, and seems to really take her time with each patient. She also understands how to help educate and inform patients about risks, treatments etc. in a friendly yet effective way. Overally, Dr. Railan and her staff are the archetype for what patient care should look like everywhere: efficient + accessible.
Very friendly doctor and stuff !! Highly recommended!!
Dr. Railan was great! She was very patient, informative, and attentive. I'm pretty sure my issues were routine in comparison to much of her practice, but nonetheless, Dr. Railan treated me comprehensively, seriously, and took plenty of time to walk me through the treatment options and best practices. The appointment was on time and her office staff was great! I highly recommend her!
This is easily the most thorough dermatologist I have ever visted, and I've been to many in many different locations due to recurring acne and uber sensitive/ reactive skin.
Dr Railen seems to be patient focused, in that she wants to know my specific concerns and address them in a way that suits me. Further, after listening to my concerns, she is not afraid to advise me w/ her own honest assessment, even if it's different from my thinking.
I have been to four different dermatologists in my life. Dr. Railan is the most competent. I went to her because other dermatologists were missing basel cells. I had too much sun in my youth, so a thorough examination is important.
Dr. Railen is experienced and always takes my concerns seriously. She always makes time to address them. Her office staff is professional and friendly. Love them! i would never see another Dermatologist. I get botox from her and have gone to a few other doctors and she is the best.
Staff is super nice and helpful. Dr Railan seemed anything but rushed, and was extremely patient (and helpful) with my questions that went beyond the scope of the reason for my visit. Very good experience all around.
I recommend Dr. Railan highly. She communicates and listens well and provided excellent care.
It was very good and she shows she cares about her patients.
I like the fact that she doesn't try to push a ton of products on you, and listens to why are there. she was very present and her office staff are also very professional.
A great professional, helpful, and on the ball about everything.
Dr. Railan is excellent and I would recommend her highly.
Very kind. Thorough and explained everything she was doing. Also great about making sure that what advice she gives sticks, rather than just bombarding you with info and sending you on your way. Highly recommend.
Everything was great, and Dr. Railan is very caring and thorough.
She's outstanding! She very personable, friendly, really cares about your well being and comfort level. Plus, she's thorough. All good things when look for a medical provider!
The staff was incredibly friendly and professional. The Doctor took the time to listen and come up with solutions and she wont stop until you finds the solution. She is also very down to earth someone you feel very comfortable to share with. Overall the entire staff was just wonderful. I would highly recommend. In fact I'm so happy that I found the right Doctor for my daughter, such a relief.
I love Dr. Railan and everyone at her practice. They are friendly, professional and really good at what they do. I am moving to the bay area from the east coast and I am SO glad I found Dr. Railan.
Dr. Railan is fabulous. She is a good listener and made me feel comfortable immediately. She has a particularly good aesthetic touch when it comes to cosmetic fillers and laser treatments. Her staff is kind, helpful, and skilled. Dr. Railan has demonstrated to me at each of my visits that her entire practice provides patient's with the BEST CARE possible.
Dr. Railan is very personable and explains everything thoroughly. She makes you feel comfortable before and during any procedures.
Dr. Railan is great. She is patient, answers all my questions and concerns. Her staff is friendly and helpful -- which makes a big difference in terms of overall doc office visit experience. I've been to a lot of dermatologists and she's certainly one of the best. It took me a year to find her since my move to the Bay Area and I'm sad to leave her (I'm moving again).
Love her. Clearly explained all my options. Very concerned with my comfort level. I did not even feel the stitch!
Dr. Railan was courteous and responsive. Gave me all the information I needed for my condition. Highly recommend her!
Very helpful and I look forward to my next appointment.
Great doctor and amazingly thorough. Addressed every single concern that I had.
I highly recommend Dr. Railan and her staff! Have been seeing her for years and am thrilled with results of Botox and laser treatment. I am on the third session of laser treatment and everyone has commented how great I look! I’m constantly getting positive feedback on my complexion!
My visit was great! The office was clean and modern and there were plenty of parking spaces available in the parking lot. I was called back right after I finished filling out my new patient forms and the doctor was ready to see me right away. Dr. Railan and her staff are very warm, knowledgeable and proactive.
She and her staff were friendly, efficient, and thorough. She had printed instructions and product samples to take home.
Very professional, clear, responsive.
Dr. Railan has an excellent bedside manner. She discussed possible options, suggested what she thought would be best, was confident in her opinions and was collaborative with us throughout the process in making a decision to move forward.
She was very knowledgable and made me feel comfortable. I would see her again in a heartbeat!
Dr. Railan is fantastic. Her knowledge and manner are very professional and caring.
Informative and pleasant.
My appointment was at 10:30 and I arrived at 10:20.Although I was a first time patient, I filled out my paper work but had to wait until 11:05 to see the doctor. Dr. Railan is insightful no doubt but seemed preoccupied and over worked. She did a lot of the administrative work herself which could be avoided resulting in more time with patients if she had more staff on the floor.
Non-complex visit: office staff, nurse, and doctor were all excellent.
Dr. Railan was very nice, thorough and patient. I would highly recommend.
Dr. Railan is very good and has a great personality. She explains everything she is going to do and why? She is one of my best doctors.
She is very kind and professional...I never have to wait long and I'm always very pleased with results.
She's the best!
She is kind, honest and pays attention to what you need as a client. Many thanks
Dr. Railan is amazing. She is incredibly kind and professional. From her you will get the highest level of care possible. The office is small and intimate and the staff is extremely friendly and helpful. I will be back!
Very good experience she is kind, smart and easy to talk to.
Dr. Railan is amazing. She's caring, kind, meticulous, positive, and professional.
I am a long time patient of Dr. Railan and I made sure to follow her to Palo Alto from her previous San Jose location. She is very personable and thorough.
Very friendly and professional. The best experience I've had at a doctor's office in a long time.
Dr Railan is very knowledgeable, great bedside manner and normal! It's nice to have someone who you can relate to and also trust. Cute office and cool staff... 5 stars!
It was good . I liked my first visit.
I have been going to Dr Railan for several years and always enjoyed her professionalism and bed side manner. She never makes you feel rushed and gives you her full attention.
She is very caring. A great doctor to have.....
I saw Dr. Railan back in 2006. I sought her again for my dermatological problems. She really knows her stuff. She explained everything thoroughly and made me feel comfortable with all the decisions.
Great doctor who is very concerned and focused on her patients.
She was really thorough, kind and instructive. I went for acne treatment and she wrote directions on the various treatments I was going to do.
She was concerned and caring. The best dermatology appointment ever because of Dr. Railan and I'm 60+ years !
I'm recommending her to all my friends. She is absolutely great!
In an age of rush, rush, rush Dr. Railan took time to listen to my concerns and thoughtfully addressed them. She is kind and extremely competent, with a sincerity you just don't find anymore in medicine.
Dr. Railan is the best! She is a very skilled, thoughtful and thorough doctor.
Dr. Railan was very personable and knowledgeable. I would definitely recommend her!
Dr. Railan was very helpful and professional. I wouldn't hesitate to consult her in the future.
Patient, personable, knowledgeable and gentle.
Dr. Railan is the absolute best doctor, ever!!!!!!
I did not asked all questions that I meant to. She told that she will be back but she never did. Just nurse gave me cream.
It went very well--as always! Dr. Railan is extremely competent, caring and thoughtful. She called back later the same day b/c I forgot my prescription when I left her office and she offered to call it in. Just another example of Dr. Railan going the extra mile for her patients.
Excellent. I'll be back.
She was very friendly and gave excellent advice.
She is very friendly and polite. The product that she gave me is very helpful. My acne is almost gone. She knows what she is doing and is very good at it. She makes you feel very comfortable so that you can tell her about your problems more clearly. I would highly recommend her for your acne problems.
Dr. Railan is AWESOME. She is warm, friendly, extremely knowledgable and truly cares about her patients! I would highly recommend her.
As always, she is incredibly competent with a wonderful manner. I'll be back!!
She was really nice, showed concern. Asked proper questions and made sure I was comfortable. Walked me through the treatment more than once and was there while I scheduled a second appointment with her. Very satisfied.
She was very nice and extremely helpful! She gave me a lot of products to help with my acne and was very informative!