What patients are saying
Overall rating
4.44
Average wait time
4.21
Bedside manner
4.54
“I was able to make an appointment online. I arrived and was seen within 10 minutes. Staff, Nurses and Doctor were all very attentive and caring. I've been going to excel for several years and have never had any issues.
By the way, their new location on I-10 West is great!”
Terri B.February 10, 2026
“Overall, I had a great experience and would highly recommend Excel Urgent Care to anyone needing urgent care or occupational health services. Thanks for a stress-free experience!"”
Adrian B.November 24, 2025
About Excel Urgent Care Katy
Established in 2006
Two ER doctors wanted to create a better way to care for patients who value their time and health, by delivering exceptional medical care in a patient friendly atmosphere. Our mission at Excel Urgent Care is to make every patient’s experience memorable. From the warm, comfortable reception area, compassionate staff, and state of the art medical technology, every attention to detail is made with patient’s point of view in mind. We believe that combining high quality medical care with exceptional customer service is an idea whose time has come. We invite you to experience the difference at Excel Urgent Care for yourself and to consider us when you need urgent medical care.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Office location & hours
Excel Urgent Care Katy also offers online video visits for patients
Hours
Monday:
9:00am - 9:00pm
Tuesday:
9:00am - 9:00pm
Wednesday:
9:00am - 9:00pm
Thursday:
9:00am - 9:00pm
Friday:
9:00am - 9:00pm
Saturday:
10:00am - 6:00pm
Sunday:
10:00am - 6:00pm
Background
Practice names
Languages spoken
- English
- Spanish
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.44
Wait time
4.21
Bedside manner
4.54
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
111 reviews
Most relevant
Friendly staff, Physician was very thorough and answered all of my question, would recommend everyone to this location
July 25, 2024Initials hidden
The Nurse was nice and friendly. Answered all my questions. Always get good service. Love the new office.
December 18, 2024Tina B.Verified patient
Very professional and polite. The Dr listen to what was the reason for the visit and how I was feeling.
October 7, 2024Deanna M.Verified patient
I like going to that place, the service is very good, they are very professional, polite, kind.
December 14, 2024Genesis V.Verified patient
Quick in & out. Open late 4 people that work late. Thanks \^^/
December 12, 2025Tom C.Verified patient
Front desk and nurses was helpful, doctor was not, was looking at me for what she should do
More than 1 year agoInitials hidden
Great health care environment and skilled care givers.
July 23, 2025Deane C.Verified patient
The doctor did absolutely nothing to drain the abcess
August 7, 2024Steven D.Verified patient
I was able to make an appointment online. I arrived and was seen within 10 minutes. Staff, Nurses and Doctor were all very attentive and caring. I've been going to excel for several years and have never had any issues.
By the way, their new location on I-10 West is great!
February 10, 2026Terri B.Verified patient
Overall, I had a great experience and would highly recommend Excel Urgent Care to anyone needing urgent care or occupational health services. Thanks for a stress-free experience!"
November 24, 2025Adrian B.Verified patient
Great staff, well communicated, and clean area.
July 2, 2025Daylon F.Verified patient
I don’t find zocdoc is any different from calling the office or walk-in.
My insurance and drivers license information that I have send online apparently is not in there. I have to give my insurance card, drivers license again at office.
Front desk staff is friendly but I don’t see the zocdoc helps them or maybe did not train them enough about availability of information.
April 21, 2025Pei Pei T.Verified patient
Horrible! Went in for ingrown nail ended up lying saying it was removed then caused a bad infection had to get surgery after going here.
April 17, 2025Miguel G.Verified patient
This was the most time efficient and effective urgent care I’ve ever been to. I was very pleased with the quick help and care I received!
March 15, 2025Sharmayne F.Verified patient
Dr. Hekerem is an AMAZING Doctor!!! He listens and cares about his patients:) The staff was wonderful from the front office to the back; the rooms were very clean as well.
February 21, 2025Abigail H.Verified patient
While the online enrollment was a bit too much, by doing it at home, the office experience was one of the easiest visits I ever had. The whole team was very professional and pleasant. I would absolutely use them again should the need arise.
February 16, 2025Paul D.Verified patient
It was great that they were able to see me right away. The doctor seemed caring, thorough, and friendly. They did a strep test, flu test and COVID test. The COVID test came back positive. The doctor did not prescribe nor recommend any medication to alleviate my COVID symptoms. I had to message my PCP (not at Excel Urgent Care) and he worked me in later in the day. My PCP prescribed me Paxlovid for COVID symptoms and a cough medicine. I ended up having to pay 2 co-pays in the same day. Next time I'll just go straight to my PCP instead.
January 31, 2025Jon B.Verified patient
There are numerous reasons why we've chosen Excel UC for years. They truly are exceptional. From the front desk to the examination room, everyone provides top-notch service. Today, we had our first visit with Dr. Ogunro, and it was nothing short of impressive. She hit a home run for the team. Beyond her outstanding medical advice, her bedside manner was spot-on. She knew exactly how to communicate with my 12-year-old and address our needs as a family effectively. We cannot say enough positive words to convey our gratitude about our whole experience with her and the staff at Excel. When you have a sick kid, there’s nothing more important than being able to feel confident about their care.
December 10, 2024Megan G.Verified patient
NO CANCEL PAGE
September 19, 2024MYUNG KEUN L.Verified patient
The staff friendly and knowledgeable
September 11, 2024Amanda H.Verified patient
They were nice. However I only had my Plan G insurance card with me because I recently misplaced my Medicare card. They wouldn’t see me before I obtained the number for them and the only reason I was able to obtain that number was because my doctors office happens to be open on Sunday and I called them who graciously gave me the number. I just had a broken little finger~ wondering if they would have treated me the same way if I had come in for chest pains ~ I would have been dead if I had and they wouldn’t see me.
August 23, 2024Janet D.Verified patient
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February 14, 2026Chester Martin C.Verified patient
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January 27, 2026Anthony A.Verified patient
January 21, 2026Kathy H.Verified patient
January 10, 2026Ervina W.Verified patient
January 9, 2026Betty L.Verified patient
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December 23, 2025Ami S.Verified patient
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October 27, 2025Leslie W.Verified patient
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August 8, 2025Saskia P.Verified patient
July 24, 2025Ann C.Verified patient
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June 22, 2025Dragan S.Verified patient
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How soon can I make an appointment with Excel Urgent Care Katy?
Generally, Excel Urgent Care Katy has appointments available on Zocdoc within 1 week. You can see Excel Urgent Care Katy's earliest availability on Zocdoc and make an appointment online.
Is Excel Urgent Care Katy accepting new patients?
Excel Urgent Care Katy generally accepts new patients on Zocdoc. You can see Excel Urgent Care Katy's earliest availability on Zocdoc and schedule an appointment online.
Does Excel Urgent Care Katy accept my insurance?
Choose your insurance plan to verify if Excel Urgent Care Katy is in-network.
Can I make an appointment with Excel Urgent Care Katy online?
Yes, you can make an appointment online with Excel Urgent Care Katy using Zocdoc. It’s simple, secure, and free.
What practice does Excel Urgent Care Katy work with?
Excel Urgent Care Katy works with Excel Urgent Care.
Where is Excel Urgent Care Katy's office located?
Excel Urgent Care Katy has 2 office locations in Houston, view full addresses on Excel Urgent Care Katy's profile.
What are common reasons for patients to see Excel Urgent Care Katy?
Excel Urgent Care Katy frequently sees patients for Annual Physical, Arthritis, Illness, Sleep Problems, and X-ray. You can see other visit reasons for Excel Urgent Care Katy on their profile.
What languages does Excel Urgent Care Katy speak?
Excel Urgent Care Katy speaks English and Spanish.
How do patients rate Excel Urgent Care Katy in reviews?
111 patients have reviewed Excel Urgent Care Katy. The overall rating for this doctor is 4.44/5. They have a 4.54/5 rating for bedside manner and a 4.21/5 rating for wait time. You can read individual reviews and ratings on their profile.