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Dr. Frank Lai, MD

Urologist

Professional statement

Frank C. Lai, MD is a board certified urologist who has been with the El Camino Urology Medical Group since 2003. He was born in Taiwan and raised in Chicago; there he attended the Illinois Mathematics and Science Academy. He is a Phi Beta Kappa graduate of Johns Hopkins University where he was the Conference Champion. Dr. Lai earned his medical degree fro Northwestern University Medical School, where he was elected to the Alpha Omega Alpha Honor Medical Society. He completed his residency and served as a Chief Resident in urology at Stanford University where he received several awards for his research and publications. He went on to complete a Society of Laparoendoscopic Surgeons certified Minimally Invasive Surgery fellowship at Cedars Sinai Medical Center. There he specialized in advanced, minimally invasive laparoscopic, robotic, and endoscopic procedures for a variety of urologic conditions including kidney, adrenal, and prostate cancers, complex stone diseases and voiding dysfunction. He is also particularly interested in the medical management and prevention of stone disease. Dr. Lai is a Fellow of the American College of Surgeons (FACS).

In-network insurances

  • AARP
  • Aetna
  • American Republic Insurance Company

Specialties

  • Urologist

Practice names

Board certifications

  • American Board of Urology

Education and training

  • Stanford University Hospital, Residency in Urology
  • Stanford University Hospital, Internship in General Surgery
  • Cedars-Sinai Medical Center, Fellowship in Urology and Laparoscopy and Endourology
  • Medical School - Northwestern University, Doctor of Medicine
  • Stanford University Hospital, Residency in General Surgery

Zocdoc awards

Rapid registration

Languages spoken

  • English

Provider's gender

Male

NPI number

1023067329

Office locations

El Camino Urology Medical Group, INC.

2490 Hospital Dr., Suite 210

Mountain View, CA 94040

El Camino Urology Medical Group, INC.

815 Pollard Road

Los Gatos, CA 95032

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 31 reviews

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Very personable and professional. Made me feel very comfortable.
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Professional doctor, straight to the point and very knowledgeable. About 40 minutes waiting time.
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A very pleasant experience from the time I filled out the paperwork until I left the building. Dr. Lai was very friendly and professional.
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My first visit and my experience was good. Dr Lai listens to and addresses all my questions, and explains all possible follow up options. I also got email for health portal setup right after my check in. I can tell things are moving quite efficiently.
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I was able to get in on very short notice, and the staff worked to help with this first thing in the morning. Dr. Lai took the time to make sure of the issue, and took the time to explain things. My experience could not have been better.
More than 1 year ago
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I was very disappointed with my visit. It took almost an hour before the Doctor met with me and when he did, his manner was awful. He continually interrupted me while I was describing symptoms which was beyond frustrating given thathe was the one asking for details. His attitude gave me the impression that he wasn't taking my case seriously and I essentially had to plead with him for _some_ actual medical advice. He took me into an exam room and nearly forgot to actually do the exam which lasted all of 30 seconds. A total waste of time and really makes me not want to deal with Doctors in the future.
More than 1 year ago
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Excellent
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Confirmed appointment on zocdoc then didn't have me in their system, offered me a triple booked slot...
More than 1 year ago
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I went to this specialist after my visit to primary care doctor and all he did is use the pain killers over the counter .
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Doctor Lai diagnosed an issue I had been suffering from for years. Amazing doctor and all around affable guy.
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Overall, Dr. Lai was solid. He has good bedside manners, is understanding. He was also very open with me, no beating around the bush or pressuring me to do additional items here and there.
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ZocDoc service was exactly what I wanted, It was my first visit. And the overall impression of the doctor to me is very well. He is nice to talk and discuss about the issue. I have a follow up visit tomorrow about the actual treatment, hoping for the best.
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