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Dr. Helene M. Koch, DO

OB-GYN

Professional statement

Helene Koch is an engaging and bright OB-GYN based in Bala Cynwyd, PA, conveniently located near the city and suburbs of Philadelphia. Dr. Koch is an alumna of the Philadelphia College of Osteopathic Medicine, where she earned her medical degree and accomplished her residency in obstetrics and gynecology. A native of Philadelphia, she also completed her undergraduate degree at the University of Pennsylvania. Dr. Koch has had considerable experience with a catalogue of women's health issues such as vaginal infections, acute and chronic in nature, abnormal uterine bleeding, fibroids, depression, sexually transmitted infections, birth control options, weight management and osteoporosis. She develops long-lasting relationships with her patients and is there when they need her. She has an expansive referral base to colleagues in University settings. Dr. Koch insists on her patients being well-informed decision makers on issues affecting their health and well-being. Consequently she is always transparent with them, and her consultations are routinely very thorough and precise. Her highest priority is making sure that the needs and comfort of her patients are always met.

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Specialties

  • OB-GYN

Practice names

Hospital affiliations

  • Roxborough Memorial Hospital

Board certifications

  • American Osteopathic Board of Obstetrics and Gynecology

Education and training

  • Medical School - Philadelphia College of Osteopathic Medicine, Doctor of Osteopathic Medicine
  • Philadelphia College of Osteopathic Medicine, Residency in Obstetrics and Gynecology
  • University of Pennsylvania (Internship)

Professional memberships

  • American College of Osteopathic Obstetricians and Gynecologists
  • American Osteopathic Association

Zocdoc awards

See you again
Rapid registration
Speedy response

Languages spoken

  • English

Provider's gender

Female

NPI number

1598723819

Office locations

DR. HELENE KOCH

25 Bala Avenue, Ste 205

Bala Cynwyd, PA 19004

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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I have been going here for 19 years and have always felt comfortable. Best doctor I have! Cares about my wellbeing and always asks about my family.
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Initially I was extremely nervous but Dr. Helene made me very comfortable & her staff was wonderful. Her assistant even held my hand which I thought was really nice. My visit was amazing!
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Amazing doctors sweet very warm and welcoming,will highly recommend this doctors office cannot wait to return.
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Very friendly and genuinely concerned. I have other appointments booked.
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She’s amazing! I felt immediately comfortable with her - she was thorough, explained everything, and was a pleasure to be around! I trust her already after just one visit!
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Excellent so glad i found her
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Dr. Koch is one of the best doctors I know. I would trust her to treat me for any issue I'm having.
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Other than the wait time, everything else was great!
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Everyone was great, especially her PA!!!
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Very informative
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Dr Koch was very helpful, informative, and caring. She looked for a diagnosis where other doctors have brushed me off because I am “too young to be concerned”. Everyone in the office was great!
Less than 3 months ago
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Great, she is the BEST
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I love doctor Koch, she provided me with more knowledge and solutions then any previous doctors seen.
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I’ve been going to Dr. Koch for years. Great doctor and great bedside manners!!
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It was pleasant
Less than 3 months ago
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I love Dr Koch been coming here for about 15 years. She is always professional and nice so is the staff
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Overall I like Dr. Koch, she's a DO and in general thorough with patients but I have several problems with her and her office. First of all on my first visit there were four people in the room while I wasgetting examined - Dr. Koch, a PA student, nurse, and medical student. I'm a medical student so I understand that it's an important learning opportunity and I did agree to the people's presence, but I think they should limit it to three or fewer people in the room with the patient otherwise it's overwhelming. Today when I went in for a follow up visit, Dr. Koch came in without knocking which I found odd and really lacked bedside manner. She barely greeted me and went right into looking at my chart and couldn't remember what I had been treated with or what my issue was, instead of asking me what my diagnosis/treatment had been she just looked at my chart. It felt very impersonal, she was facing the computer for the entire visit and barely spoke to me. She also inserted the speculum without any lubrication and tends to do so with little warning. She seemed to be shocked when I reported having more than one partner, which was humiliating and ridiculous as many (especially young) people have multiple partners, it doesn't make us less deserving of adequate care. I have also had issues in the past getting in contact with the office. They **never** answer the phone and do NOT reply to voicemails. I will leave a voicemail, and about 50% of the time they address the issue but don't call me back, 50% of the time they don't address the issue. In general I think everyone that works here has good intentions but they would benefit from working on bedside manner and getting back to patients. With gynecological issues there is often a lot of stress and anxiety going on for patients and it is horrible to not get a call back from your doctor when you're in that state. I wouldn't really recommend a friend to Dr. Koch at this point.
Less than 3 months ago
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I relly appreciate the care and professionalism . The whole team is great.
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They were very thorough. Very nice. It was a little uncomfortable because there were so many people in the room during my exam and during the intake. It was a little overwhelming being shuttled room to room and being treated by3-4 students and a PA at the same time. Everything was good and everyone was very nice but I would have felt much more comfortable with a one-on-one intake and a one-on-one physician.
Less than 6 months ago
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I was seen almost immediately. It was my first time going to the gynecologist so I was pretty nervous but everyone was very friendly and made me feel comfortable.
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Extremely supportive and kind.
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I had to translate to my aunt who had went in to see the Dr Koch, and she was patient & very friendly. I’d recommend her to everybody.
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I was very good !
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Good as usual ??
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Dr.Koch and her all staff was amazing. I was so nervous but overall it was a pleasant experience.
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I love Dr. Koch. She is very knowledgeable and takes time with all of her patients.
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I felt rushed and just a number. I went in for a birth control consultation and I felt like maybe she didn’t agree with it or this wasn’t her specialty. But I felt like even though she was late for myappointment I was the one being rushed and she left saying how experienced she was. I do not doubt her expertise but I felt like I couldn’t get the time of Day with her. And now I feel like it was such a waste of time because I’ve been calling nonstop to set up a follow up appointment. I can do that on easily accomplish this on zocdoc, but I was given specific instructions to call in the next time.
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I loved the personalities of everyone who was assigned to help me. The doctor was especially informative, funny and Quite knowledgeable! She walked me through everything she was going to do and what we needed to do in the future visit.Her assistant was super pleasant also informative and on top of her game!
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Dr. Koch is highly detailed and spends quality time with each patient. I have been a patient of hers for over 8 years and through a pregnancy. I wouldn’t want to go to anyone else!
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I think Dr. Koch’s medical team are by far the most classiest of professionals in the city. Very outstanding service from the time I checked in, during my exam, and after. The nurse made me at ease. I was seen bya Physician’s Assistant named Amanda, and she made me feel very comfortable. I would definitely recommend this doctor to any woman out there struggling to find a good gyno!
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Dr Koch and her staff was amazing! It was my first visit and I will definitely go back to her. :)
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Dr. Koch was very kind, friendly and resourceful. She recommended care in a timely ands professional manner. Her staff is also a delight. Everyone introduced themselves and seemed very interested in my care.
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She was very attentive and listened to all of my needs. Dr. Koch had a solution for all of my concerns. I will continue to visit her for my needs. n
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Doctor Koch was very professional and helpful. She worked very hard to make me feel comfortable and was very knowledgeable.
Less than 6 months ago
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If you want to feel ashamed for being a woman with valid questions or concerns this is the place for you. I was under the care of Koch during two very difficult times and I would never trust her again.
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I get nervous about OBGYN appointments and she was wonderful. So nice, thoughtful and knowledgeable!
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Dr. Koch is amazing. The whole staff is welcoming and friendly. I’ve been going there for years and they have always been responsive and understanding as well as extremely caring.
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Dr. Koch is a very thorough, patient, and understanding GYN doctor. She and her staff are very friendly and they advise you as to What health care they are providing and also what is needed! I Also like the fact thatthey brake things down in layman's terms for better understanding. I have referred at least 3 people to Dr. Koch, And they are still her patients.
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Very thorough
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Dr. Koch is awesome.
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My visit to Dr. Koch was pleasant and handled efficiently. I was referred for two scans, a mammogram and a dexascan. These were done on January 2nd. As of January 12th, I have yet to hear anything about my results fromDr. Koch's office, although I have left three voicemail requests and one email request through the portal.
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Awesome the Doctor knows what she is doing
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Dr Helene is good in understanding patient condition , hopefully they have given good precision.. waiting for positive results
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It is always a pleasure to be seen by Dr. Koch and her staff. I always feel confident that I am receiving the best care and concern. I would, and have, recommed this medical facility to others!
Source: Zocdoc
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I wish I didn’t have to rate Dr. Koch poorly, but a recent experience has changed my opinion of this office as a whole. Her bedside manner was fine, and all of her staff were polite and knowledgeable. However my insurancerequires that my birth control now be delivered via mail order. They just needed a confirmation from the doctor. After 4 faxes from my insurance company and 3 voicemails from me, I still did not hear anything back. Thankfully I was able to have my pills rushed to the pharmacy, but only once. They have had no problem calling me from the same number to remind me to pay my copay (which I did). My experience was disappointing and I’ve been forced to change doctors so that I can work with someone I can trust to always be professional and responsive. This seems to be a common issue with Dr. Koch, according to her yelp reviews. I would never recommend Dr. Koch’s office to anyone.
Less than 1 year ago
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I’ve been seeing Dr. Koch for 15 years, I absolutely love her and all of her staff! Highly recommend!
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Dr. Koch and her staff were absolutely wonderful, so knowledgable and so caring.
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Dr.Koch & her team are awesome!
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Great first appointment. Very helpful, thorough, and professional. Felt comfortable through the entire appointment.
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I will give credit where credit is due; Dr. Koch is very thorough, gives patients the time of day, and clinical knowledge is excellent. I can tell she has a lot of experience and is intelligent. Front desk staff, Amber, wasvery sweet, and PA students were also very kind and patient. I waited about 2 hours to finally see Dr. Koch. I am very patient, and this didn't bother me much. What did bother me was the passive aggressive comments that were made towards me and the bedside manner, in my opinion as a client, was very poor. I am a mental health professional, and in my work, I strongly believe in a non-judgemental approach, especially in such sensitive topics as gynecology, women's issues, and sexuality. I felt very judged by the way she responded to my response of how many sexual partners I have had. I believe this is a personal choice and I am a very safe and smart adult. She told me, "You need to make better choices". I felt insulted...and I had no problem letting her know. There is another way to express your concern about my number of partners, which is irrelevant, because what she didn't ask about was my patterns and how safe I was. You could have 1 partner, but you could get an STD if you don't protect yourself... She was nice enough to go into detail about the results of my Dexa scan (revealing mild osteopenia), and later in the appointment made a comment that "25 year olds shouldn't have osteopenia but that's from the poor choices you made when you were younger". Oh, sorry, Doctor. I didn't realize you were misinformed about eating disorders and how they are an actual disease, not a choice. Please tell me what I can do to treat my condition, not bash me for having it. Additionally, I am a woman in recovery from an ED (obviously), and I am finally at a point in my life where I am body positive. She was telling me about foods I could eat for a nutritious diet, ensuring a lot of calcium and vitamin D, and she stated, "Well, you look like you eat well." Okay, maybe I do, but just because I "look" like I eat well, doesn't mean I do. AT ALL. That comment was not okay. I think it would be helpful for her to take a refresher course in bedside manner, empathy, and mental illnesses. She told me, "I care about my patients" but these actions were a bit traumatizing to me; I am thinking about it as I work a full day with clients struggling with mental health and thinking about the stigmas like this that they face. This review is to bring awareness to the community that THIS IS NOT OKAY. Dr. Koch apologized multiple times, but there was part of me that doubted her sincerity. I will be looking at other OB-GYNs. I went here last year and was very satisfied (saw PA, Simone), but I am now very disappointed with the office and will be looking elsewhere for my yearly appointments.
Less than 1 year ago
Source: Zocdoc
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