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Qualifications and Experience
Helene Koch is an engaging and bright OB-GYN based in Bala Cynwyd, PA, conveniently located near the city and suburbs of Philadelphia. Dr. Koch is an alumna of the
Philadelphia College of Osteopathic Medicine, where she earned her medical degree and accomplished her residency in obstetrics and gynecology. A native of Philadelphia, she also completed her undergraduate degree at the University of Pennsylvania. Dr. Koch has had considerable experience with a catalogue of women's health issues such as vaginal infections, acute and chronic in nature, abnormal uterine bleeding, fibroids, depression, sexually transmitted infections, birth control options, weight management and osteoporosis. She develops long-lasting relationships with her patients and is there when they need her. She has an expansive referral base to colleagues in University settings.
Dr. Koch insists on her patients being well-informed decision makers on issues affecting their health and well-being. Consequently she is always transparent with them, and her consultations are routinely very thorough and precise. Her highest priority is making sure that the needs and comfort of her patients are always met.
Simone Holden PA-C, is an experienced PA, having spent the past two years in Emergency care at a major hospital. Simone is compassionate and bright, and will take the time to listen and help you resolve any issues. For your yearly exam or a consultation or a problem visit, we are here to help YOU.
Verified Patient Reviews
The Wait time was very long , I had my appointment at 5.00 PM but I was taken in at around 5.45 after the initial consultation my check-up started at 6.30 . It took more than 2 hours
Despite the extremely long wait, the student practitioner and Dr. Koch were so friendly and so easy to talk to. Made the wait irrelevant! Great doctor, highly recommend!
I love Dr Koch She knows her stuff and makes sure throughly checked and will follow up and keeps my healthy .
Dr. Koch was pleasant, kind, and super professional for my IUD placement. She has had a lot of students working in her practice on the times I've gone, but they have been kind and friendly. There has been a pretty long wait the days i've gone, but oh well.
I moved to this area and had been looking for a new GYN and chose Helene due to her location and ratings on here. I waited an hour to be taken back to a room for my appointment. And for my first time meeting her as a new patient she was not personable.
Dr Koch was incredibly thorough, easy to talk to and seemed in no hurry to get my appointment over with (which is a welcomed change in this world of drive through health care!) i was in the office for a very long time since i was a new patient and the initial h&p took a while but it was definitely time well spent!
I've been seeing Dr. Koch for years, and have always found her very easy to talk to and informative. The office does get busy at times, but I feel like it's worth the wait because I feel more comfortable with Dr. Koch than any other doctors I've seen.
Omg she was very thero with everything. Took her time to explain everything make suggestions on going to see other doctors to help control other issues. I would highly recommend her.
Excellent bedside manner !
I've been with Dr. Koch for more than ten years. Despite slightly chaotic office and sometimes long wait time I wouldn't change her for anyone else - she really cares about patients.
About a 30 min wait in the waiting room, then a lot of first-time patient questions, but well worth it!
Dr. Koch and her staff are always very pleasant, I always have lots of questions and concerns and they are very helpful and knowledgeable.. . A+++++
a very long wait for my initial appointment but it was well worth it. I thoroughly enjoyed my experience with Dr. Koch.
Dr. Koch is amazing! Her team is very thorough and so kind. I felt comfortable and well taken take of.
I'm pregnant and so stressed out from a variety of things and I go see Dr. and she literally has me in tears. She sass mad that I seen another dr. While seeeing her. I was just seeing the dr. For his opinion not to leave her practice. Regardless she was yelling at me when I'm already so stressed and depressed. I couldn't believe it. I used to think she was the best Dr. now I think she is a terrible person.
Everyone in the office was very kind and thorough. I had to wait a while to see the PA, but as I was running late, that's probably on me.
Long wait but worth it.
Overall it was good.....They ask an awful lot of questions an hours worth...how about that....
Everyone was great, friendly, very professional and thorough !
Very professional and articulate and compassionate and patient.
I enjoyed my visit with Simone, the physician assistant. What a thorough, attentive, polite, and professional lady! Simone truely cared about me, examined me, answered all questions, and ordered necessary tests. Totally worth the drive from Philly and the wait!
The wait was rally long, but I don't have any other complaints.
Met with Dr. Koch, most knowledgeable and thorough Obgyn I have ever seen. Did have to wait between triage and seeing Dr but it was 100% worthit.
I was a little late so the wait was understandable. The PA I saw was great and so was the nurse! This was my first appointment and everyone was very nice and easy to talk to.
Dr. Koch is anf alway has been thorough and very knowledgeable. She cares about your overall health. Her staff is friendly and professional.
I thought my first few appointments were great---very thorough, friendly staff, listen to my concerns, etc. (very much like the reviews posted on here) There were some things I did not like---extremely long wait times, seeing pharmaceutical reps coming in and out every time I had an appointment, and the doctor asking me out of the blue about how I got the stretch marks on my body and then stating she can prescribe me cream to get rid of them. I tried brushing it off and ignoring these things because I did feel she was quite thorough and thought she knew what she was doing. But then other things occurred in subsequent appointments.... I felt like they were always trying to prescribe me meds that I don't need nor want. Dr. Koch became quite condescending and short with me during one appointment refusing to consider other evidence based treatments besides meds. She was in a bad mood and complained to her staff for overbooking because it was 6:30 in the evening and she had a waiting room full of people. She did find time though to randomly ask me AGAIN if I want prescription cream to get rid of my stretch marks. I could not believe how insensitive and unprofessional she was! What really pissed me off was I had a bladder infection and wasn't told about the results of treated until well over a month later! Definitely not going back to her!
Dr. Koch was very caring and made me feel at ease. She and her staff were wonderful.
Dr. Koch is the best doctor I have ever dealt with...she treats her patients like family and ensures all of your questions are answered!
Dr Koch is a great doctor. She is caring and compassionate. I would recommend her and Sovannah to anyone.
it was great!
Very professional office, made me feel very comfortable. Would recommend.
Dr. Koch was thorough in her examination and explained everything in detail.
This was my first time at her office when I tell you I LOVE IT SHE IS OUTSTANDING MY HUSBAND WAS WITH ME HE EVEN STATED HOW PROFESSIONAL SHE WAS AND THE OFFICE PEOPLE. THIS IS NOW MY NEW GYN DOCTOR
Great staff and very thorough check up!
Student doctor was unable to draw blood properly. Student doctor also failed to provide me with the birth control sample she promised.
The wait time was better than in the past. Was treated well by both doctor and staff
I have been a patient of Dr. Koch for at least twenty years. She has always been a pleasure to see. I temporarily transferred from her practice to another practice only because I wanted to deliver at a different hospital than what's she affiliated with but after my delivery I quickly returned with no hesitation. I will note that when the other practice saw my records, they stated they Dr. Koch was extremely thorough. My last visit to her was yesterday. I came with an issue that I was having exteme anxiety about and she and her staff quickly made me feel at ease and like a team. There previously was an issue with wait times but I was seen within 5 minutes of arriving. I also was done within an hour which was shocking due to the numerous issues I was being treated for.
Love Dr Koch! She's honest and compassionate and an all around professional practitioner.
Very nice Doctor
Love Dr. Koch 10 years and counting...
She is always thorough and listens...
Great staff- super friendly and comfortable to talk to. The wait time was very long, though. I was there a total of 2 hours
Overall one of the best visits I've ever had.
The staff here are very friendly! I had an appointment two days ago and it was my first OBGYN checkup ever. Im 23. The PA Simone was wonderful and very knowledgeable. I came in nervous since it was my first time and didn't know what to expect. But she took her time to explain everything to me and was super gentle. I would definitely recommend!
This was hands down the best experience I've had at a doctor's office. The whole staff was so kind and personable and Dr. Koch was incredibly helpful and thorough. I hope to be a patient here for a long time!
She is an excellent Doctor. She tries to make sure you understand everything and has several suggestions/options for whatever is wrong.
THIS WAS MY FIRST VISIT. EVERYONE WAS VERY FRIENDLY AND EFFICIENT!! DR. KOCH WAS PERSONABLE WITH A GREAT SENSE OF HUMOR. I WILL DEFINITELY BE RETURNING!!!
Very thorough, personal, and informative. Friendly professional support staff. Lab work done right then and there. Great experience.
Dr. Koch was amazing. It was my first visit to her office and the staff seemed a little disorganized when I went to have my vitals taken. Dr. Koch herself was the best part of the visit. She made me feel as comfortable as you can fee at the gyno's office.
I went in for a annual gyn appointment, they required a very detailed history and Dr. Koch addressed all of my concerns and I left getting more than I came for regarding other health conditions. The office staff is also very friendly. I will be visiting again!
I think Dr. Koch is fantastic and has an excellent bed side manner. She is very personable and has a great sense of humor. I felt both her and her assistant were very thorough. Dr. Koch can be very proactive and can come up with a plan of action very fast vs. having an actual conversation about what your next steps would be. This isn't huge issue if you slow her down because she is more than willing to answer your questions or any concerns you may have. Getting a hold of her office is super difficult via phone which is irritating. I would suggest you either e-mail them or use their patient portal to ask any questions. Wait time was a bit long, but worth it.
Like always she is the absolute best!! Yes, the wait is a little long but I don't mind. That's only because Dr. Koch gives all of her patients the best, one on one care. She is Amazing and I would recommend her to everyone, but then may only make my wait longer..lol And Savannah is awesome too!!!!
Dr. Koch was very personable and made me feel comfortable on my first visit. I'm glad I found her on Zocdoc!
Dr. Koch is very knowledgeable and concerned with giving the patient the best care possible. When I had a pricing concern, she made sure to go find out everything she could. Her staff is an excellent group of people - definitely one of the most pleasant doctor's office experiences I've had.
was 40 minutes late so I was not able to finish and had to reschedule
Wait time was a little bit long. However, doctor Koch was very knowledgeable and made me feel comfortable while being here. The workers here are extremely nice.
Dr. Koch and her staff are amazing. They are personable and genuine. Dr. Koch makes you feel comfortable and safe in her office. There is a revolving door of interns that do the initial work-up but the main team is consistent and helpful.
She was caring, gentle and knowledgeable.
Dr. Koch and her staff gave me the most thorough exam I have ever experienced. I had a long wait, but I knew that she was giving me her full attention, just as she'd given her patients before me.
She went over all of my concerns & answered them with a new solutions. She was very through, about my main health concern. I am looking forward to my next visit
She can be quite fast-paced and quick to develop a plan for you without any discussion or explanation. But with that said, if you slow her down and tell her what you need from her, she is more than willing to do so.
Dr. Koch was the best. I would use 3 words to sum up my visit: thorough, personable, and efficient. I was truly impressed & definitely recommend her!
Dr. Koch was amazing! She was very kind and very informative. She also didn't rush through the appointment which I appreciated.
I just love her - she's thorough, personable and always answers all my questions.
Everyone I saw was pleasant and professional. I never felt rushed and all my questions were answered. Dr. Koch and her staff exceeded all my expectations.
Dr. Koch is a very caring & personable Dr.!! She will go above and beyond to make sure you get the best care & your needs met!!
She is a wonderful, thorough, and very caring doctor.
Visit with Dr Koch is always very informative. All the staff are very pleasant and professional.
Great visit, Dr. Koch was awesome and thorough!
She was really kind. The staff were welcoming.
Dr. Koch is wonderful. She treated me with respect and genuine care. She listened to me and was proactive in getting all possible concerns addressed. So happy to have found her!
I was naturally nervous as this was my first visit to the gyno, however everyone made me feel very comfortable with their professional and friendly attitude. I also learned a lot about taking better care of myself from the staff, which I am very grateful for =)
I've been a patient of Dr. Koch for ages. She's wonderful. She's very thorough. Her "sidekick" Savannah and the rest of her office staff are great too.
She's the best! Highly recommend.
Her concern and caring was outstanding. She took the extra time with me regarding my concerns and didn't rush me out of the office.
It was excellent care. Worth the wait. I am definitely going to see her for any medical issues that I have.
Good! Very personalized appointment.
Aside from the long wait times, I had a very pleasant experience at Dr. Koch's office. Will be going back to her for future appointments, but will plan accordingly for time!
She was amazing as well as her staff
Dr Koch and her staff are the most thorough doctors I have ever seen. They genuinely care about your health.
She was very helpful and answered all my questions. Would definitely recommend her and her staff to a friend.
It was my first obgyn appoitment and Helene and her team were wonderful. They made me feel comfortable and at ease throughout the process. I was recommended by a friend and would recommend to others to go.
Dr. Koch and her nurses always make you feel so comfortable. I now live a little further away from the clinic but the drive is worth it!
Love this lady!
First of all, I would like to say that I did A LOT of research to find a doctor that I felt comfortable with and I must say that I succeeded. I felt very welcomed. Dr. Koch was very personable and easy to talk with. She knew exactly what she was talking about and exactly what to say and do to fix any problem I may have had. I have no complaints whatsoever.
Doctor Koch is one of the best doctors that I have ever been to, ever. Completely hands down. I have gone to MULTIPLE different gynecologists as well as general practitioners for a mystery disorder that has had my period go on for a truly insane amount of time. She is the first person who not only believed me when I stated my symptoms without feeling as though she were judging me (I've had a lot of bad experiences with doctors this year, including one who flat out told me she didn't believe me for a second.), and was truly outraged to find that the other practitioners I'd seen just threw medicine at me without actually testing for anything to start with. Doctor Koch not only tested me for a bevy of things related to my symptoms, but she also tested me for an extreme number of other things that most people just ignore because they're outside of what was originally discussed, like testing my A1C levels and cholesterol and iron levels etc etc etc. She also very much heard my concerns when I said that I'd recently had a billing experience that was through the roof because my insurance only covered certain things, so she made sure to make the tests as inexpensive as possible while also being as robust as possible. I have never felt more listened to, heard, and thoroughly cared for than I have with doctor Koch. I feel like the two times I have seen her thus far have been the biggest catalysts for feeling more in control of my health destiny, rather than being at the mercy of it. Please see doctor Koch. She will make you wait in that waiting room longer than you'd expect to, but she will be more thorough and attentive with you than anyone else you've ever seen in your life. Additionally, so it's not a surprise when you arrive, she is continuously mentoring medical students and so there is a new cast of characters there every time. Her students are all very sweet and respectful, and constantly ask permission to observe any and all events that you are comfortable with them being present for. They are also generally who will do blood draws, and I will say that one gentleman managed to miss my vein and hit a valve instead.... But if the whole goal is for them to learn, how better to than by doing? I am completely confident that at any moment had I been uncomfortable with the presence of or interaction with the students there my concerns would have been immediately addressed.... But my experience with Dr. Koch and her associates has been so incredibly stellar that I am glad she is going to mentor this whole new generation of healthcare professionals.
GREAT DOC!!! What else is there to say?
Dr. Koch is amazing. She's an outstanding Dr and I will recommend her to anyone in need. Extremely thorough a great group on the mainline!
Dr Koch is the best! The practice does their best to make sure you aren't waiting too long and dr Koch has amazing bedside manner and knows her stuff
Dr. Koch is a very knowledgeable doctor who cares about her patients, and keeps up with the latest techniques.
Dr. Koch and her staff were great! The wait time was very short and everyone there was very friendly and professional. I would highly recommend them.
The wait was a bit long (for a 6pm after work appointment, so that's to be expected anywhere,) but it was well worth it! Dr. Koch takes a whole-body approach, making sure you're healthy head-to-toe. Both her and her staff were great - very funny! My annual exam was actually enjoyable.
Dr. Koch was very thorough and easy to speak with. She is very inquisitive about al aspects of my health adn well being. The entire team there was very friendly and kind and made an annual exam a pleasant experience. It is not very often that I look forward to seeing doctor, but this will the be the one exeption to the rule.
Dr. Koch was so sweet and extremely helpful! I was a new patient and definitely intend on keeping her as my go-to.
Unorganized office, long wait time...not a good experience. IMPOSSIBLE to get in touch with anyone at the office via phone.
She is the best!
Excellent, visit!! Dr. Koch and her staff were efficient, thorough and very pleasant!!!
It was great !
Dr. Koch was very friendly and welcoming. This was my first appointment with her and I saw that she had very good reviews. It was a very quick appointment, and although it was to the point, I felt a little rushed. She was also very adamant about switching my bc pills. Her reasoning was that I should not be having as heavy withdrawal bleeds as I have been on my current pill. She gave me 3 sample packs, and usually when they give you samples, the drugs are either new or pretty pricey. I'm hoping that my insurance will cover most of the cost if I end up liking the new pill. Otherwise, I doubt Dr. Koch would have a problem finding something similar, but a better fit for my budget.
Dr.Helene Koch and her staff were friendly and professional. Looking forward to visiting routinely which is saying volumes because the GYN is not my favorite office to visit. ??
Dr Koch is very up to date on new treatments and tests. She's so thorough which I appreciate since I'm a breast cancer survivor. I always walk out knowing she has checked everything possible. That knowledge is priceless and I'm blessed to have found her.
I was pleased with my first visit Dr. Koch she was very informative and I would highly recommend her to my friends.
Dr. Koch is very professional and takes great care of her patient's well-being. I would recommend her to anyone looking for a good OB-GYN
Overall, very likable and very knowledgeable. Wait time was a bit excessive between waiting in the waiting room and waiting in the private office. Would have liked her to talk to me directly, more than just looking at the computer with my information on it. Again, overall, very likable, upbeat, and enthusiastic about addressing my situation, so I will be going back.
Whole experience was wonderful!
Dr. Koch is a cool doctor, she made me smile even though I was in pain. She knows her craft & very professional. The whole team is great :)
Very personable. And Savannah is great!
I scheduled on ZocDoc, got an appt right away and didn't have to wait to be seen. Dr. Koch always takes the time to make me feel welcome and taken care of! Everyone in the office had a smile and greeting and seemed to enjoy working there!
Dr. Koch was great! I have been looking for the right OB GYN for awhile now, and I am definitely happy I found Dr. Koch. She was extremely thorough and I felt that she went beyond just the usual annual exam. I had some other health concerns and she recommended other doctor's and gave extra feedback as well. Her staff members were all super friendly and professional as well. I highly recommend Dr. Koch and her staff!
If you like prescriptions, she won't hesitate to write one for you. Also, she is very supportive of your choices and non judgmental.
The office felt a bit disorganized and as a new patient I had to wait for a while and then fill out an insane amount of forms. However when I finally Helene I was a lot more comfortable. She talked to me about my situation and helped me figure out the best option. She explained everything she was doing and was very personable. I would highly recommend.
Dr. Koch was great. She really was attentive to all my concerns and presented me with every available option in relation to any issue I was experiencing. She was funny, sweet and made me very comfortable.
Staff was warm and welcoming and Dr. Koch was thorough, taking the time to address all of our questions and concerns. The wait was a bit long but I suspect that's because Dr. Koch really does give each patient the time and attention they need and doesn't just hurry them out.
I love the office, just hate the wait time even when I have been early for my appointment I always have to wait over an hour.
Dr. Koch was great but ZocDoc is annoyng because you won't stop sending me emails and there's no place to unsubscribe. Please stop the emails!!!
I feel like I really liked Dr. Koch, but I'll have to wait until another visit to get a better feel for her. During my appointment as a new patient, she had her PA and a med student (who asked to be present, so no problem there) in the room with me, so there was a lot going on as far as giving instruction and assessing me. I feel like if it's just Dr. Koch in the room, I would get great bedside manner with her since she seems to be very down to earth. My only real issue was that given the nature of the visit, I would have liked better communication between the practitioner and I so as to not leave me feeling confused and mildly paranoid upon exit.
Very quick to be seen, very direct and to the point. Sometimes in and out of the room multiple times during 1 visit. Sometimes, the small rooms were a bit crowded with me, boyfriend, Dr. Koch, and her intern but other than that the visits have been great!
The staff was extremely professional, friendly and helpful. My experience was very pleasant and I would highly recommend Dr. Koch to someone looking for an OB-GYN.
She is wonderful. She makes me laugh throughout the entire visit and I feel very comfortable with her.
Great staff. Very personable. Made me feel comfortable and not judged. I would recommend them to any of my family or friends
Awesome! Will be returning!
Always a pleasure. Everyone is amazing and so kind
Dr Koch is my favorite doctor bar none! She is funny, knowledgeable, and a really thorough doctor. I actually enjoy going to the doctor's office!
Great staff! The physical was a bit rougher than I was used to but that was all I could complain about!
She's awesome!!!! She's kind, very knowledgeable, efficient, and most willing to design an enhancement plan (as I needed) right away. I am thankful for this office. SAJ
Everybody there was very helpful and supportive to me, offering me comfort and answering all of my questions. I could tell that they all cared for my health and well-being.
It was a great visit, very informative.
Very pleased. Thorough, professional and warm.
I was referred to this office by a few friends who had mixed reviews. The nursing staff was very polite and the physician wasn't rude. Based on other appointments of this type, I felt the amount of time I spent draped for this was way too long and uncomfortable. The physician has a nice demeanor, but I barely was able to get any information out regarding my concerns or able to ask questions.
Dr. Koch and her staff were fantastic. Everyone seemed genuinely happy and kind. I felt totally comfortable with a gyno for the first time. They spoke to me on a personal level, not just a patient. I highly recommend!!
She was amazing! I'm new to the area and needed a new Gyno and she told me she could be my primary care as well! So relieved to only have to go to one person. She seemed very concerned and was very knowledgable. I'm glad I lucked out with her!
This is my second time going to Dr. Koch's office. The wait is not usually so long as the list time I was in and out within 30-45 minutes. The staff was friendly and was glad to make conversation.
Professional, fast , efficient and straight to the point wasn't uncomfortable at all !
Very professional and personal. Love Dr Koch !!
Dr. Koch and her team were thorough but so relaxed the whole time I was there. They spent lots of time with me, always making me feel comfortable, which is important in this particular field. She is the first person that has ever been able to actually diagnose and help me with the problems that I had been having. I am very thankful to have found her!
Very professional, willing to listen to concenrs
Very professional and friendly staff. Although I was afraid because it was my first visit, it went by smoothly and I felt very comfortable.
I just have a issue with the billing. Although they told me that they would check if my insurance covers the lab test, at the end I still had to pay a lot because those lab tests were not covered.
As always, dr Koch is great!
Best Doctor I have ever had, Thorough, caring and helpful !!! I have referred several friends and they all love her too !
My visit was amazing! Everyone there was so friendly and made me feel incredibly welcome. Will definitely be going back
She was very down-to-earth, concerned, analytical,and realistic, just a big ball of sunshine, I would also like to add that her assistants (MA's) were very thorough and prompt with the my post visitation results and exceptionally professional. I must say that for a first visit they exceeded my expectations!
My first vist was awesome
She was so helpful answered all my questions, very friendly and just a joy to be around
I love Dr. Koch and her staff! I couldn't imagine going anywhere else! She's very knowledgeable and knows what she is doing. She was my OB as well for my first pregnancy and I wouldn't want to go anywhere else for the next. I never feel like I am just another patient and we've built a history that we still laugh about til this day. She's straight to the point and that's what I like!
Very friendly, comfortable and professional.
It went well but ididnt like having he physician assistant in the room during the exam.
The office staff and PA students were very pleasant; however, the office was very busy and cramped, and you can here other patient's appointment and as well as the staff discussing your and other's personal information. Dr. Koch's bedside manner leaves much to be desired. I felt like I was being talked down to and pressured into a prescription I did not feel comfortable with. I subsequently had to call my pharmacy and cancel a prescription that was called in. The examination was very rough, and many people were coming into and going out of the room throughout my visit. The phlebotomist did not know which panels to run and proceeded to take four vials of blood because of this uncertainty. I'm not sure if I would recommend this office to others.
Not impressed with my first visit at all. The chairs are like those cheap plastic lawn chairs you have on your deck and don't offer any kind of padding. When I finally got called back they took my weight and vitals and sent me to give a urine sample. The bathroom sink was covered in crusty dried up urine from previous patrons who were giving samples. You would think that someone would of went in there and wiped it off. It grossed me out and made me feel that the place was unsanitary. To top it all off when the doctor finally showed up she was very bossy. She seemed very laid back but she didn't have a professional attitude at all. I won't be back!
Great never had gyn doctor so anal
She is amazing. Love this doctor so professional and understanding.
She is the absolute best doctor I have ever had. You will have to wait but she's worth it!
Dr. Koch and her PA Melissa are great. Both of them were kind and patient. Everyone in the whole office was friendly and personable. I waited less than 5 minutes to be seen. There were some Physician Assistant students shadowing, who were super informative and very easy to talk to. An extensive medical history was taken, which I liked because I then felt all my medical concerns were addressed. I like that Dr. Koch and Melissa took the time to explain everything to both the PA students and myself. Great experience for something that can sometimes be less than comfortable.
My visit was very good and thorough. Very informative, knowledgable.
Dr Koch is like an old friend. I've delivered tree babies though her and get hugs everyone I come in, even though it's only once a year these days.
As with many doctors' offices, you only see the doctor for a few minutes, and the majority of time is spent filling out paperwork, answering medical history questions, and having vitals checked. Dr. Koch was personable, but my appointment was the end of the day and she seemed rushed. I didn't want to be there any longer than necessary either, but I wish she would have taken more time to explain the procedures, results, and recommended prescriptions. However, Dr. Koch's office utilizes Patient Portal, which is an online service that documents medical history, lab reports, visit summaries, and prescriptions. This service is extremely valuable. Overall, I was satisfied and would return.
Dr. Koch is a good physician. She knows her subject matter well and treats you correctly. Her staff is helpful, polite and friendly.
Staff was incredibly kind and professional.
I love this Doctor and her P.A. Melissa Rivera! Very professional, knowledgable and funny! They make a great tandum! Plus they made sure that I knew everything they were doing too. I would definitely recommend them!
Great doctor and staff! I was very pleased with how my visit went. They spent over a half hour with me just going over my medical history! I couldn't believe how thorough they were. Dr Koch told me things I didn't know that my previous gynecologists have never bothered to tell me. I highly recommend her.
Dr koch and her staff are very efficient and thorough.
Dr Koch and her staff was AMAZING! 5 Star!!
You will wait a bit to see her but she's worth it! She takes her time and answers any questions you might have.
She is very friendly person, and I would visit her again.
Dr. Koch and her staff are fun, friendly and very helpful.
My experience was better than any doctors visit I've ever encountered. Dr. Koch is highly knowledgable about her craft and extremely experienced. The staff worked diligently to ensure I was covered in every aspect of my visit. They were through & efficient. They were quick. I never waited for any segment of the appointment for longer than 5 minutes. Excellent experience!!
She was great and so were her associates, very pleasant atmosphere. Visit was very informative definitely my new favorite!
Staff and doctor spend more time looking at a screen than at the patient. They try to push certain medications/drugs even though it may not be right for you (nuvaring). I literally was sitting in the room waiting to be seen for over 45 minutes. They never pick up the phone when you call, only in the morning at certain times. And you probably won't get a phone call back. The doctor did help solve some of my issues and gave free samples. The nurse that works closely with her is very good.
Dr. Koch was absolutely wonderful. She made an appointment for me right away when I had an emergency and was incredibly helpful and comforting. I found her through ZocDoc and will absolutely be continuing to see her!
I switched to a new OB/GYN because I did not feel comfortable anymore at with my previous practitioner. I'm so glad that I found her Dr. Koch's office. Her staff is awesome and I feel really good about my decision to come here.
Dr Koch has been my physician for several years and the wait time in the office has always been an issue. Today was fabulous. I was taken back right away and I did not have to wait long for the doctor.. Dr Koch is always professional.
She was lovely, knowledgable, thorough, had a wonderful staff and clean office. What more could you want.
After reading the mostly positive reviews, I was sure that my visit would go well. However, I found Dr. Koch to be very curt and rushed with me. She would not make eye contact with me, did not directly answer my questions, and did not seem to be concerned about making me feel comfortable or at ease. The nurse who stayed in the room the whole time was wonderful. If it weren't for her, I don't know how I would have made it through the appointment. I would not recommend Dr. Koch.
Doctor Koch is an amazing doctor
Dr Koch and her staff are always friendly. They get me in and out and tell me what I need to know about my health. They are wonderful.
i love doc Koch and her staff they are the best. I she is the greats doctor ever.
staff and Doctor very friendly and professional
She is the only gynecologist I will see.
She was so professional, and informative! Her staff were even more so! Definitely recommend!
I have been seeing Dr. Koch for many years. It can be a hectic office at times but today was great. Her staff is always very nice and professional as well.
Dr. Koch and her team were friendly and kind. They welcomed all of my questions. I was in for an annual exam. They were quick and straight to the point. I would definitely return if in need of care.
Only doctor I've trusted for 13 years. I love her!
Dr. Koch and her staff are extremely thorough and pleasant!
I thought Dr. Koch was down to earth and refreshingly honest. I am very happy that I changed from my former gynecologist. I would recommend her to anyone!
Absolutely horrible. Had to wait 2 hours past my appointment time. The doctor didn't even apologize. She also flew the door open while I was laying exposed on the table and had her intern walk in and look at me without even asking first. Totally rude and unprofessional. The only redeeming factor to this visit was a kind nurse who took my blood at the end of the horrible visit.
This was my first visit and I was very happy with my appointment. Dr. Koch has great bedside manner! She answered all my questions and gave me great advice. I have never had a more pleasant experience at an ob/gyn. Highly recommended.
I've been waiting a long time to find a gym who is down to earth, straightforward, and doesn't make a lot of assumptions. I was really impressed with Dr Koch after my first visit. Office ambience is sub-par, but who cares?!?
The wait was really long, over an hour, despite the fact that the waiting room was empty upon my arrival. I'm still fine with that because I thought it meant she was taking time with patients. When she finally saw me, she didn't really look at me, stared at the computer, talked in an extremely loud voice and was constantly talking over me when I was trying to explain. I didn't feel like I got the care I was looking for, one with patience and understanding.
Dr. Koch and every one of her staff were absolutely excellent. She and her staff were very thorough but efficient; knowledgeable, friendly, responsive to all my questions, and made me feel very at ease. Dr. Koch just won herself a loyal patient!
Dr. Koch was terrific. She's very friendly, thoughtful, and easy to talk to. I was very glad to have found her!
Dr Koch is an exceptional Doctor.
Who likes their annual OBGYN visit? I do. Consider Dr. Koch if you cringe just thinking about scheduling an appointment. Eighteen years ago, Dr. Koch delivered my daughter, who graduates from high school in May. What else can you expect? Friendly, engaged staff (who remember you), bottled water and snacks while you wait, and a doc you can really talk to, who cares about you personally and professionally.
Great doc, excessively long wait time!
Helene Koch (cook) is the warmest most caring physician around, and all of my experiences with OB/GYN's have been good. That shows you how neat a doctor/woman she is.
Dr. Koch was very friendly and polite. She has great bedside manner and was very helpful. She explained things thoroughly. The only issue we had was the wait time but that does seem to be the norm these days and in this case it's due to Dr. Koch giving patients individual attention. Would highly recommend.
The wait time is HORRENDOUS. First time it took 1.5 hours to see the doc. The second time around 1 hour and 55 minutes. Ridiculous! Never again.
She was great - quick and right to the point, yet thorough and reassuring.
She's pretty awesome and so is her staff. Glad I found them!
Dr. Koch was very warm, easy to talk to and took great care of me.
Dr. Koch is excellent. The only feedback for improvement would be for the office staff to pick up the phone. Whenever you call, you are unable to speak with someone because it always goes to voicemail and the office staff do not call you back.
She is the nicest and best doctor I have ever had.
Very nice and helpful!! I will be seeing her again!! The doctor is a sweetheart! Her assistants were also ! I felt very at ease!!
I have special circumstances that make it very difficult to have an exam. When I made them aware of that, it was, by and large, ignored. I cannot make eye contact with new people, easily. I was asked not once, not twice, but three times to "look at me." I had responded that I couldn't, but that didn't matter. The nurse was very kind, during the 30 minute history gathering (after you complete the questionnaire, they go over the same questions - and more). I get that you need to give a history, but why not do one (written) or the other (verbal)? You could even, given that I did this with ZocDoc and an eye doctor, fill out online and they could go over "flags" in the office. Lastly, and with them knowing how difficult this was for me, the nurse opened the door while I was changing - totally embarrassing to anyone, but devastating to someone with serious body issues. I know that there are issues that make it difficult, but when someone tells you exactly what there issues are, it would be nice if a trained physician could here and understand.
As always, Dr. Koch was thorough and made sure she was up-to-date on everything in my health history. She always makes me feel comfortable and informs me about all my options. She is knowledgeable and caring. Her office was also running very efficiently which was great.
Great visit as usual! Love the new upgrades to the office. Dr. Koch spent tons of time chatting with me about my concerns and general health. Definitely recommend her.
Very knowledgeable and friendly.
The whole crew is awesome!! Love this office. Very informative
Dr Koch knows her stuffs. Such wonderful energy from her and her staff my new fav place
I absolutely loved my appointment. Everything is so different and updated. She apologized for the wait even though it was less than 30 minutes. I love Dr. Koch and she has been taking very good care of me since I started seeing her over ten years ago.
It was my first time visiting Dr. Koch and I will definitely return. She was extremely friendly as were the rest of the staff. I would recommend her to others looking for a new doctor.
As a first time patient at this office, I wasn't happy with the wait time. I also work in the medical field and I can understand if the appointment times run behind, but it was the lack of acknowledgment by the front staff that bothered me. I always make sure my patients know that we are running behind before they even walk into the office. I go a step further by calling them and asking if it's okay that they come later. I don't want someone sitting in the waiting room for too long. It makes them irritable and it comes off like we don't care about their time. It's all about managing the patients expectations. I really did enjoy my visit once I got passed the waiting room. Dr. Koch and her staff were amazing. I've never laughed so much during a doctor visit. I plan on staying at this office. Hopefully the long wait time is a once in a while occurrence. That or at least acknowledge the patient that has been sitting around for a while- maybe mention "Someone showed up late- now our entire day has fallen behind- we do apologize."
Dr. Koch is the best GYN I have ever had. This doctor is very thorough. She has been my doctor for years. I would not trade her. She will hear you out. I love her because she will work with you. Yvette
Very friendly and informative. Great staff.
Wait times are to be expected and there is so much of the unexpected and so much pressures in the medical field these days that it is so difficult. Despite the pressures, she was ever so nice and attended to all aspects of my care. I am staying!
Dr. Koch knows her stuff and was great. You can tell she cares and makes you feel very comfortable. Her staff was very friendly and professional.
Dr Koch is very thorough and explains everything so you understand. She doesn't rush through the appointment and she listens to you.
Amazing!! She made me feel comfortable, and i was in and out the office with no long wait!!
Dr. Koch is a caring physician who has treated my multiple problems for the past ten years. She is wonderful in explaining the medication or procedure she is prescribing. If she is running late in appt. times, I know it is because she is giving the same attention to her other patients that she gives to me. Her staff is also great, and respond quickly to requests and phone calls. Highly recommend!
She is very blunt which I think she needs to be. Many doctors aren't and skate around but she tells you what you need to hear in order for you to take care of yourself. I have been seeing her for years and every time I go back the place is more advanced with the staff and technology. I love going to her!
Dr. Koch was very warm and kind, solved my problem, and humored me by giving me a pregnancy test upon request even though I have an IUD (it worries me!). She's very qualified and has a staff of nice young women working for her. I was very comfortable there.
She was amazing, very thoughtful helpful and informative. She was detailed in explaining what was going on.
Engaging and patient. Perfect for women to discuss everything!!!!
The wait time was an hour an a half! Hopefully next time it won't be that long. Other than that, everything went well. Dr. Koch was great! She answered all of my questions and made me feel comfortable!
Very good. Glad to have found such a nice doctor.
She is a very nice knowledgeable Doctor with a very friendly, knowledgeable staff who made me feel comfortable with my visit.
Dr. Koch tells it like it is, and I appreciate her directness. She is often running behind, but I feel that happens because she is very thorough and makes sure that she has reviewed everything with you and that you understand the information and have time to answer questions.
My daughter loved her. Dr Koch took her time, explained everything fully and put my rather nervous daughter at ease, which made her feel comfortable to talk about anything, on top of which Dr Koch was completely professional. Would highly recommend this doctor.
I had no wait time .I love Dr Koch she is very approachable , easy to talk to. Often Drs make you feel silly with your questions Dr Koch listens and addresses your questions and concerns. Her staff they are very pleasant and helpful
Really loved her!! She was amazing. I would recommend her and her staff to anyone. I had a bit of an awkward situation and was extremely Nervous but they were very comforting and reassured me everything will be okay! Def go to her.
visit was great, i had no problem the koch is the best. i love her, the staff is great as well.
Dr. Koch is very personable and pkeasant. My visit was very comfortable and the entire staff is excellent.
I really enjoy coming to this office. Very nice associates. Dr. Koch really cares about her patients.
Great...she went above and beyond gynecology it was more like women health care. .very very pleased with my appointment
The visit was very informative. Dr. Koch uses the latest medical technology to take care of her patients and screens your overall health. I have only been with her a little over a year and she has tested for things my primary of 10 years plus didn't ask about. Dr. Koch is top in her field!
Overall good experience, appointment took about two hours total, most of the time waiting, but it was the only office open late near me, and that convenience is worth it.
Love her and her staff! Been w/ her for 13 years!
Loved Dr. Koch -- her office was extremely friendly and welcoming. They were quick and efficient and professional while still making me feel comfortable to ask questions and be examined.
One if the best visits to the doctor I have had in years. Though I waited for a while she took her time and was more thorough than any other doctor I have visited, which may explain the longer wait time. Made me feel super comfortable, which is so important.
She's awesome and will do any and everything to help heal her patients. She goes above and beyond her job description to make women be proud to be women. She's constantly finding new effective treatments for her patients to try. I will forever be her guinea pig lol
Dr. Koch is okay for a routine visit but for anything more than that you should probably just go to your local veterinarian because you will get better care there. The staff hardly ever answer the phone (it took me three days to finally get someone to pick up the phone) and if they do you will not likely get a call back with an answer to your question. The waiting room time ranges to half an hour to two hours. But, what really made me decide to not come back was something that happened tonight. After trying to get a hold of someone in the office after three sleepless nights due to my condition I got a brief phone call from Dr. Koch's office saying they called prescriptions in to my pharmacy. I gave the pharmacy a couple hours and then called them and found out that the message that Dr. Koch's office had left was inaudible. Seeing as Dr. Koch's office TURNS OFF THEIR PHONES after 5pm (while they are still in the office until 8) I was worried I would not get my meds and would go another sleepless night in discomfort. Dr. Koch finally answered and made me feel horrible for calling just so I could have them make a quick call to the pharmacy and clear up any confusion. She made it clear that she was annoyed, saying, "We are so busy here, WHAT is it?" She made me feel like I was not an important patient, or that she was "tired" of hearing from me, meanwhile I am the one in discomfort and in need of help from a doctor. I will not be going back and I suggest you also look elsewhere if you want any kind of quality care.
If you're overweight don't go to this doctor. She was fine with everything else but every single appointment she would pressure me into signing up for an extremely expensive (monthly) prescription medicine that helps people lose weight. I appreciate the sentiment but the pressure and amount of money (after I told her multiple times it was too expensive) was just too much for me. Also every time I'd leave her office I'd leave with a few new prescriptions I knew nothing about. One (it turns out) was for a cream that helps folliculitis (when you shave too rough and get those red dots) and it was hundreds of dollars out of pocket. Honestly I just never felt like she had my best interest and was just interested in my money and her new drugs. Definitely don't recommend. Also - you can never get a hold of this office on the phone. Honest to god.
I hate the Gyno, HATE it... right up until Dr Helene Koch walked in. not to go over the top, but her staff was through and made me feel comfortable. the little doc herself, has a genuine demeanor and listens incredibly well. As a small business owner those little things mean a lot to me and go a long way. TY doc.
Dr Koch and her staff Collen made Me Feel very warm and welcoming. And took the best care of me. They are wonderful.
Best dr visit I've ever had. She was efficient and made me feel comfortable.
Dr. Koch is very funny, and made sure I didn't feel uncomfortable. The actual check-up lasted only a few minutes, so my first OBGYN appt was not as bad as I thought it would be.
a worst doctor I ever see, she didn't really listen what I said
She is great as is her entire staff!
I love the late hours and very detailed.
My visit was long , but I was a new patient. I was asked a lot of questions, which was a good thing. Dr. Koch and the staff was very nice ! They will see me again !
I have been a patient of Dr. Koch since 2004. She is an excellent doctor as well as a kind human being. She takes time with her patients because she is concerned about them and their well being. I will and have recommended other women to her.
SHE IS VERY GOOD ONE OF THE BEST...
I think she was very efficient, she will be my new gynecologist, I really liked her.
Doctor and her attendants were extremely patient and kind. Overall very positive experience. I felt very comfortable even though I had an awkward situation to being with(for which I went to see the doctor). The wait time is very long. but the doctor takes appointments after 5pm and that is definitely a plus so I don't have to skip out on work. Thanks to zocdoc for setting up an appointment and helping me find a good doctor!
Very professional and really cares about you. Absolutely the best Dr. I have ever had the pleasure of knowing.
No nonsense. Made e feel like someone was finally taking my issues seriously. And the staff was gracious and phenomenal.
The main problem I make appointment and after two hours the doctor saw me. So what the idea of the appointment !!
Take a book, puzzle, or magazine. Something to keep you busy while you wait. The waiting will be the worst part of your visit. Dr. Kock is very informative, to the point, caring, and understanding. I highly recommend her.
Doctor Koch is awesome. The wait is long but it is well worth it.
Dr. Koch has been my doctor since 1995, she is amazing!! Recommend her to everyone I know!
She is awesome. She is straight forward, informative, honest, helpful, her staff is great. A lot of times you get that creepy feeling about going to the gyno, not at all with her. The wait was a little long but I was playing on my phone and didn't even notice, bring a book or something to occupy your wait. I got everything I needed done and checked, she helped me figure out what birth control is best for me, and I would totally recommend her. I look forward to future visits.
I love Dr. Kochs' office. The staff is very accommodating, helpful, and always ready to help. Phone calls are always answered in a timely manner. As long as Dr. Koch is practicing, I will be be a patient and continue to highly recommend her.
Great doctor. Great staff
It was a good easy visit.
I've always enjoyed working with Dr. Koch. She is very up front and doesn't beat around the bush. If you want to see someone who is going to be incredibly warm and fuzzy, she is probably not the doctor for you, but if you're looking for someone who is informative and will talk facts with you she is excellent. She isn't cold or aloof, just very professional. There is always going to be a long wait time for her appointments. Do not go in expecting to be in and out in a hour. Be prepared to wait. I think it is worth it, but maybe it won't be for you.
Awesome Doctor! I would highly recommend but be prepared for long wait times if you have an afternoon appointment.
Dr. Koch is the truth! She's an excellent doctor--very no-nonsense, but very knowledgeable. The wait time is long. However, Dr. Koch provides personalized care and thorough service. You won't feel like "just another patient" with Dr. Koch. It's why I've been a patient for years!
I'm a long--time patient and friend of Dr. Koch. Two thumbs up for Savannah and the rest of her staff along with the students.
My wife loves her
She's a very professional & down to earth doctor! She's extreme and pro-active about my health! She wants the best for me & gives great care. It's a long wait when I go see her but I'm usually prepared for it. I do know what to expect by now; besides, the care she provides is absolutely worth every minute!
She always goes above and beyond. I can't imagine ever having another doctor.
I really like Dr. Koch and everyone in the office. Everyone is very friendly and nice and they really try to work with you. Sometimes there's a bit of a wait in the office, but nothing longer than any other doctor. I would highly recommend Dr. Koch.
Dr. Koch and her assistant Savannah know me very well, and are always attentive to my needs and feelings. I appreciate their expertise and guidance, and hope to be their patient for a long time to come... Thank You for this opportunity, Donna H.
Dr Koch is an excellent doctor. I have been with her for a most 8 yes and refuse to ever change . She is a very rare kind of doctor for this day and age. She is genuine in her care for her patients. If you have to wait a bit don't fret over it because you want a doctor that is as thorough as she is. I absolutely adore her........best bedside manner for a doctor I have ever seen.......
You will have to wait for Dr. Koch. Bring a book. But she spends a ton of time with you and does such a thorough job that I really do think it's worth the wait. She sees patients until 7pm which is really convenient for any working professional.
The wait was pretty long (which I was informed about as soon as I got there.) The only thing that made me nervous was that I had something planned for later that day (otherwise the wait would have not been an issues ) but I would recommend going to see Dr. Koch. When I announced my urgency she came right in and I was done in 10 minutes (because I only needed a basic check up.) She was nice and to the point and very professional.
I think she is great! Her staff is incredibly knowledgeable and friendly. I found her through ZocDoc and will continue to see her. Thanks, ZocDoc!
Dr. Koch is great. I've been a patient of hers for several years.
I have been a patient of Dr. Koch's since the 90's. When I first met her I was in a lot of pain, suffering from endometrioses. She found tremendous damage that prior doctor's failed to see. I required a complete hysterectomy, I was actually relieved that my suffering was finally over. Basically, she save my life!!!!!
I think Helene is the coolest GYNE that I have ever visited. So practical and down to earth!
Dr Koch is always late so If you want an on time Dr., don't bother. But to me, a sign of a good doctor is one that is always running behind. i don't think that Dr. Koch Over schedules, I just think it is a product of being very thorough. She takes the time to get to know her patients inside and out. And she really does listen to any problems or concerns. For me, the wait is worth it because I see her once a year, but for others, it might become annoying.
Very rude and unprofessional toward me and her staff. I will NEVER be going back to her for anything!!!!!
Although there was a wait time past appointment, it didn't matter because she took all the time necessary with me. There was no rush. I was very satisfied.
I had the pleasure of being cared for by Dr. Koch and her MA, Natalie. THey were both informative and intrested in hearing me out and addressing all my concerns. I am avoid gyno for 8 yrs and their attentiveness was exactly what I needed to open up and feel comfortable.
Awesome! I've been with her for 12 years and she's been great. Very personable and light hearted.
Dr Koch is an excellent physician, she is thoroughly and very patients for all the questions I had.
Helene cares about her patients spiritually as we'll as physically. Her happiness with her profession is catching. The wait is worth it.
Dr. Koch is fabulous but the scheduling needs to be refined. I believe the appointments are scheduled too close together causing long wait times.
Wait time was much too long. I understand that a new computer system was being implemented but patients should have been spaced much better
My appointment was at 2:00, but I didn't see Dr. Koch in person until after 5:00. Very friendly, but was rushed to the point that her pap felt like a pioneer woman ringing a dinner bell.
I loved it. She is the best dr. That I have had since my pediatrician. She made me feel so comfortable and I think she did the best physical that I've ever had..she left no stone unturned and I feel so confident with her... I highly recommend. She is stuck with me now... Lol
wonderful, am a long time patient
Very long wait!
Like everyone else has mentioned in the reviews, you WILL have to wait a while (even if you show early for your appointment). BUT, with that knowledge in mind Dr. Koch makes the wait worth it. She was apologetic to everyone as she was fully aware that she was running behind. She provided an extremely comfortable and open environment where she proved that she was a Doctor who cares about patients and not the profit driving the medical industry. Seriously, she was wonderful. As a new patient for her she took the time to get to know me both medically and personally which really put me at ease. I would highly recommend her to someone who doesn't mind waiting for quality care.
The staff is appropriate and helpful and Dr. Koch herself is very nice. Her practice is very busy though and despite arriving early to make sure there were no issues, I didn't go back to a room for 45 minutes after my appointment time and was in that room alone for another 45 minutes for a 15 minute appointment.
This was the most thorough doctor appt. I've ever had. She takes everything very seriously and set up tests for me immediately. I'm so happy I found her.
I love Dr. Koch! She talks to you, not at you. Very personable and thorough.
Dr. Koch literally saved my life many years ago. I would NEVER see another doctor. I drive her crazy, but see is stuck with me. She has helped me through a lot of difficult times and procedures. I my mind......a better gyn doesn't exist
Very long wait, very impersonal visit. All the employees were yelling at each other/being reprimanded by the doctor in front of the patients. It was a really unprofessional and uncomfortable situation.
I loved my visit. She was the first OBGYN or doctor in general that I felt comfortable enough to talk to her and tell her everything. I will most definitely be back.
She was very kind and funny which made me feel comfortable because she was the first Ob/Gyn I ever met.
I went to Dr. Koch on a Wednesday evening and she was pretty busy. I waited in total about 2 hours. It was well worth the wait. This doctor is AWESOME! She is relatable and thorough, straight forward and knows her stuff. I'm so glad I went to see her.
As a long-time patient of Dr. Koch's, she has always shown me caring, attentiveness and a willingness to fully understand me as an individual. She explains everything I need to know, and makes sure I have all of the testing, medication and information that I should have. Her staff is very professional and they seem to work well together under Dr. Koch's direction...I'm certain that I will continue to use this practice for a very long time...
Dr. Koch was thorough and spent the necessary time to go over my rather complicated health history, she validated my concerns, and recommended appropriate evaluation to address my concerns. She was approachable and took the time to understand my concerns. The only down sides were the long wait and the office could appear cleaner and more organized.
I love Dr. Koch . . . didn't realize how much I missed her since my last visit. Some reviews are negative . . . but I think she is a quality physician. I feel sorry for anyone who leaves her practice. Shellie Mason
I've been a patient of Dr. Koch's for 13 years and both my girls and my best friends are all her patients on my referral. Highly recommend this GYN.
Dr Koch is very personal, friendly and very thorough. I very highly recommend her!
The check up was great. There was a bit of a wait.
The office is very unprofessional and disorganized. You can never reach via phone. You can leave a 100 messages and you still will not get a reply. The Doctor is very sweet and I would love to see her again but everything else about this office will prevent me from going back.
She's a nice Dr and good staff, but I waited over 2 hours to see her and the whole appointment took 3 hours, don't plan anything after her appointments really long waiting hours. Every patient that was there with me waited just as long and some ended up leaving after an hour and half of waiting. She is thorough and friendly but if you don't like waiting then she is not the Dr. for you. Seems like the staff is unorganized and there are no signs of team effort to be more efficient.
Dr. Koch is a great doctor, and the team is helpful. Everything is perfect, except waiting time is indeed long maybe coz it's my first visit.
Love her. Why I always go back even when I live 2 hours away!
She is an extremely knowledgeable and competent Dr. Unfortunately the wait is to long and there is barely any time to ask questions.
My actual visit with Dr Koch was great. She's efficient, thorough and very knowledgeable - I've been seeing her for over 10 years now. Her PA Kendra was great too - very friendly, professional and also knowledgeable. My appointment went smoothly. The only frustrating thing was the 2 hr wait-time to see Dr Koch. I'm not sure if it's because of emergencies who came in, or because of over-booking, but everybody apologized profusely for me having to wait as long as I did.
The wait time was unusually long for this visit, perhaps as a result of rescheduling appointments after the storm. Women's issues are complicated. Dr. Koch takes the time to thoroughly review and discuss your issue(s) with you. While I have had very few issues, during the times I have I felt Dr. Koch talked through the issue with me so that I walked away informed and comfortable with the next step(s). I have been a patient with Dr. Koch's practice for 10 years. Dr. Koch and her staff are kind, courteous, and eager to help.
Dr. Koch is a nice woman and knows what she is doing, but is a bit rushed in her office visits and not at all personable. Of the 4 times I have been to her office for checkups and procedures, I have had to wait 1.5 hours at the very least in the waiting room, and about 30 minutes in a patient room before actually seeing the doctor.
Dr. Koch is te best! Sometimes there is a wait, but she is worth it!
The initial appointment was okay because I was aware of the wait time. The follow-up is lacking. The information needed is time sensitive and no one from the office has returned any of my calls.
The appointment was over two hours late and I felt rushed. I like her, but don't think I'll be going back.
I thoroughly enjoyed it! It's somewhat counter cultural to enjoy a gynecological exam. Dr. Koch is an outstanding medical professional and a wonderful person.
She is always great.
My visit was very pleasant, she answered all my questions & concerns.
The doctor was real nice, but the wait annoyed me.
She was wonderful. Very professional. Very thorough. Very caring!!
Dr. Koch was very informative. She was friendly and also made me very comfortable and made me feel at ease.
I have been going to Dr. Koch for 11 years and cannot say enough about what a fantastic doctor she is. She consistently goes above and beyond what one would expect and thanks to her proactive attitude did catch a potentially very serious condition before it became life threatening a few years back. I am deeply grateful that she is thorough and so on top of things. Her staff is also top-notch. If you have been looking for an excellent doctor, look no more. Call Dr. Koch.
Dr. Koch is phenomenal; as is her office staff. I'm so happy with them!
Everyone was pleasant and welcoming. Dr. Koch is also very pleasant with an great attitude.
She was thorough but quick. She even made time to make a joke. very informative and helpful. she gave me everything I needed and then some. I really like her. I look forward to seeing her again.
She's been with me thru a lot. I trust her for my medical needs well beyond her field, and she is always able to fix me up. Her staff treat are great and make me feel so comfortable.
She straight forward and was thorough. The best visit I've had with a Gyn doctor in years.
She is very kind, caring, thorough and explains everything well. Plus she has a sense of humor!
Excellent and professional doctor!!!
Dr. Koch is direct and to the point thats why I am a patient. Have been going to her for over 5 years
She is quick but the time she spends talking with you you don't even notice. She makes me feel like everything is going to be alright and if it isn't she will be there every step of the way. She is kind, supportive, and informative. She is the BEST!
I started seeing Dr. Koch about six years ago when I needed a new doctor. While there is always a little bit of a wait time to see her, I never mind because she takes the time to get to know me. She does not order more tests than necessary. And she listens to what I have to say about my own health. I find this to be one of the most important things about doctors these days.
Unfortunately, the day of my appt. there were 2 staff members out, so the wait time was more than an hour. The receptionist couldn't be bothered to even look up when I signed in and took a seat. She never warned me that the Dr. was so backed up. However, when I was taken back to the exam room the assistant apologized profusely and had excellent communication skills. And finally, when the Dr. came to the room she also apologized to me and even though she worked very quickly, she seemed to genuinely care about my issues and dedicated to solving my problems. The Dr. admitted that she does normally run slightly behind, but today was an isolated incident. Other than the receptionist, everyone else was very helpful and friendly. I just think as a new patient the receptionist is the first impression of a Dr. and today wasn't a good representation.
It was great!!
Best gyn appt I've had. Never felt rushed. Not a super long wait. Doctor is personable and friendly and comforting.
She is very funny doctor who finds the time to make you laugh.I am very pleased withe her staff and services
she is very good doctor answer all of your question and concern.
Dr Koch has a very pleasant and relaxing demeanor. Being a new patient, her bedside manner made me comfortable and relaxed during my exam. Dr Koch also provided pertinent literature for exams she felt I needed outside of my scheduled exam with her.
She's very thorough and caring about my health and well being.
Impersonal, talks too fast and seemed pretty rushed. Not to mention, she introduced herself and shook my hand with her back to me.
Dr. Koch was wonderful and very personable. Both she and her staff listenined carefully to me and were very attentive to any issues I spoke to them about. I will definitely be returning.
It was fine as usual. The wait was long, which has happened before, but usually I'm in and out. I'll deal with the wait because she takes her time when with me and always puts me at ease with any concern I have with my health. She always seems to be on my side rooting for me.
Terrible bedside manner and constantly had Billing problems, even though my insurance should have covered everything. I did not feel like I was getting the care I deserved, so I switched to a different practice and am very happy there.
I love her :)))
Dr. Koch is extremely efficient and to the point! When it comes to medical needs, I like someone who doesn't sugar coat anything, and Dr. Koch epitomizes that. I went to her for years and encountered some medical issues while being treated by her. Every procedure went smoothly and I always felt comfortable in her care. If I hadn't had to move from Philadelphia, she'd still be treating me!
She was great made me feel very comfortable and she was really easy to talk to..
Dr. Koch is Awesome! I have been seeing her for a few years now. Very knowledgeable and personal!!
Dr Koch is a very professional Dr with good bedside manners. Although the office was busy she still made time to speak with me about my concerns and offer recommendations for how to make future procedures more comfortable. I would recommend this Dr.
I love Dr. Koch. I have been seeing her for over 8 years now. I recommend everyone in need of an OB or GYN to her.
I absolutely love Dr. Koch and her staff. She saw me through my pregnancy and I couldn't have asked for more thorough care. She has a bedside manner that is atypical from most doctors so may be an acquired taste for some, but I enjoy the informality and her sense of humor.
I attribute the long wait time to her wanting to take as much time as needed to educate her patients and gain rapport. It was well worth the wait.
She was thorough listened read the paper work given to her & had advice.
Great Doctor took time with my daughter did not just rush her & understood my daughter being nervous.
I really like this office. Everyone is so friendly. Truly is a professional environment.
Very nice and friendly and thoughtful. She was very professional.
The staff was friendly and professional and their extended hours were perfect for my schedule.
I have been a patient of Dr. Koch for several years. She is very caring and attentive to my needs. I really like her and the new doctor, Carissa, in her practice as well.
She's so great I always go back despite the wait.
I needed to wait for a long time to be seen, but there was a patient before me who needed translating...so that took a while. Dr. Koch did come in to let me know that they hadn't forgotten about me and that I would be the next patient to be seen. They explained everything they were doing and were friendly the entire time. I have no complaints.
Wonderful support staff Very thorough Excellent experience
Dr. Koch is GREAT!
It was my first trip to an OBGYN and I was very nervous. I soon realized that I had nothing to be afarid of and became more relaxed in Dr. Koch friendly working environment.
Usually have to wait a bit here. Have never met the doctor herself but the nurse practitioners that handle my appointments are always professional and courteous. Have always been satisfied with my appointments.
She made up for the time she made me wait!
Dr. Koch was fantastic. It was my first visit with her and she spent a great deal of time getting to know me and my history. The rest of the office staff was very friendly as well!
First and LAST time patient: The moment she walked in I received COLD vibes! When the exam began, she was VERY rough and insensitive. I asked her a simple question, and she replied with a snide remark. She was VERY inconsiderate and showed literally NO compassion for my situation! She seemed more concerned with getting off work than actually doing her job! (Keep in mind, I was the last patient of the day; she was rushing!) Also, if you're concerned about your privacy, I would not suggest going here! The walls are paper thin; my fiance was in awe because he could hear NEARLY our ENTIRE conversation (and heard me in pain whenever she was being rough during the exam), he mentioned had any one actually been there to hear it, he would have felt very embarrassed for me! Not only was she loud and obnoxious, whenever she went to leave the room, she stood there with the door WIDE OPEN, and carried on with the conversation. Perhaps this wouldn't have been so bad, EXCEPT FOR THE FACT I WAS HALF-NUDE!!! Talk about lack of privacy, and unprofessionalism! She had terrible bedside manners! I would NEVER recommend this doctor to ANYONE! These are the types of doctors, in my opinion, who are just in it for the money, hate their profession, and just don't care about the patient. However, her private assistant was amazing, compassionate, and sweet - clearly, all the characteristics a doctor SHOULD have.
she was fast and fabulous. Seemed very smart, patient came first, and made me feel comfortable.
The staff are friendly and very professional. Dr. Koch is awesome. Positive the experience with Zoc Doc.