What patients are saying
Overall rating
4.83
Average wait time
4.51
Bedside manner
4.85
“I would describe my experience as a very calm and comfortable. Dr Phen explained all my options and how my current medical condition can affect me if I wait. He also encouraged me to think more about what I needed to do.
Martinique”
Martinique O.August 19, 2026
“Dr Phen is the truth his communication skills are excellent.. he explains everything thoroughly.. My visits either him are always productive ”
Felicia B.July 7, 2026
About Dr. Huai Ming Phen
Dr. Huai Ming Phen, MBBS is an attending orthopaedic surgeon and Assistant Professor of orthopaedic surgery at Montefiore-Einstein. Dr. Phen specialises in orthopaedic trauma surgery, which focuses on caring for patients with any type of fracture or sprain involving the pelvis, arms (clavicle, shoulder, humerus, elbow, ulna, and radius), and legs (hip, femur, knee, tibia, fibula, ankle, talus, and calcaneus). Dr. Phen also addresses problems that may occur following fracture surgery, such as non-union, deformity, and infection.
He received his medical degree in 2016 from St. Bartholomew’s and the London School of Medicine and Dentistry, United Kingdom, where he was awarded clinical distinction and the Top Performing Student in the Open Prizes Competition. He subsequently completed his orthopaedic surgery residency in 2022 at Emory University, where he was awarded the Residency Mentorship and Teaching Award, and Annual Research Symposium Best Presentation Award after developing an artificial intelligence algorithm that was able to accurately localise implants in the cervical spine. He completed his specialised orthopaedic trauma fellowship at Hospital for Special Surgery in 2023.
Dr. Phen’s research areas of interest focus on the biomechanical advantages of implants for different fractures and the applications of artificial intelligence within fracture care. He is a member of several professional organizations including the Orthopaedic Trauma Association and the American Academy of Orthopaedic Surgeons.
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Medicare
UnitedHealthcare
Office locations
Orthopedic Surgery– Montefiore Faculty Practice (1 of 3)
385 9th Ave, New York, NY 10001
Orthopedic Surgery– Montefiore Faculty Practice (2 of 3)
4141 Carpenter Ave, Fl 4, Bronx, NY 10466
Orthopedic Surgery– Montefiore Faculty Practice (3 of 3)
3400 Bainbridge Ave, 6th Fl, Bronx, NY 10467
1 of 3
Education and background
Practice names
Hospital affiliations
- Jacobi Medical Center
- North Central Bronx Hospital
Education and training
- Medical School - Barts and the London School of Medicine and Dentistry, Bachelor of Medicine, Bachelor of Surgery
- Queen's Hospital, Internship in General Surgery
- Emory University, Residency in Orthopedic Surgery
- Hospital for Special Surgery, Fellowship in Orthopedic Trauma
Languages spoken
- English
Provider's gender
Male
NPI number
1548793185
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.51
Bedside manner
4.85
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
187 reviews
Most relevant
I had a comfortable time, felt at ease, doc was caring and made me feel comfortable, overall it felt great...
February 24, 2026Victor R.Verified patient
He was incredibly friendly and professional. He undoubtedly understood the reason behind my pain.
April 7, 2026Laura A.Verified patient
Dr. Phen was very thorough when examining my shoulder and provided a comfortable atmosphere during our appointment.
April 10, 2025David D.Verified patient
Dr. Phen was friendly and an active listener. He was able to explain my issue and why he was suggesting the treatment.
January 12, 2025Danielle C.Verified patient
Attentive, polite and efficient staff! Clear explanation of injuries and plan of treatment.
February 11, 2026Amina T.Verified patient
Was a great experience through and through. Was very helpful in a time of need post surgery in a foreign country.
December 31, 2024Luke B.Verified patient
Dr. Huai Ming Phen is an amazing person. During our appointment he was very nice and explained everything very clearly.
July 30, 2024Khrystyna K.Verified patient
Dr. Phen was very kind and attentive. He clearly explained all of my options and made me feel comfortable. Great experience.
December 19, 2023Ciara L.Verified patient
Clean office, attentive staff, friendly doctor. Explained everything well and had great bedside manner.
February 21, 2025Cheong L.Verified patient
The doctor has an excellent manner. I will recommend him to my family
February 19, 2026Initials hidden
Very clean. Friendly staff. Called with reminders of my appointment. Overall, good experience.
More than 1 year agoRashidah F.Verified patient
Dr Phen was very attentive and listened thoughtfully to all my questions and concerns. Thank you!
November 23, 2024Melody A.Verified patient
A very pleasant experience. Doctor made me feel comfortable and he communicated the issue well. Thanks
June 18, 2024Praveen V.Verified patient
The Dr. was so positive and warm. He make you feel comfortable and at ease. Great bedside manner efficient.
November 30, 2023Eva J.Verified patient
Dr. Phen is very friendly. He explained my condition very well.
March 3, 2026Aleksandr S.Verified patient
Very pleasant informative and professional was able to help me and put me on the right path.
October 29, 2024Silvano P.Verified patient
Great visit! The Dr. was attentive and very knowledgable. The rest of the staff were very friendly.
November 7, 2023Sergio A.Verified patient
Amazing service! Very nice and polite Doctor Huai Ming Phen! Thanks ????
June 3, 2025Milica N.Verified patient
It was great experience all friendly and I was in and out within an hour
May 27, 2025Hana S.Verified patient
Doctor was thorough and kind. Office was clean and modern. Such a nice experience.
January 2, 2024Susanne D.Verified patient
It was wonderful, nice place. My doctor was amazing.
November 19, 2024Washington G.Verified patient
Great experience. Knowledgeable Doctor and friendly staff.
February 6, 2024Initials hidden
I would describe my experience as a very calm and comfortable. Dr Phen explained all my options and how my current medical condition can affect me if I wait. He also encouraged me to think more about what I needed to do.
Martinique
August 19, 2026Martinique O.Verified patient
Dr Phen is the truth his communication skills are excellent.. he explains everything thoroughly.. My visits either him are always productive
July 7, 2026Felicia B.Verified patient
The place is very clean, modern atmosphere, clerks were kind and attentive and most of all the doctor was Amazing good listener and informative and hands on with helping you with your medical condition.
June 2, 2026Trivia F.Verified patient
Would not go back. I only saw the PA after waiting more than 45mins to be seen. They prescribed me medication that had a hold and wasn't covered by my insurance. I reached out to them and haven't heard back with still no medication after a week later.
June 2, 2026Initials hidden
Awesome!!!
May 28, 2026Selma M.Verified patient
i waited over an hour in the waiting room. Went to the exam room and waited another 10 min for which I went on my lunch hour and had to go back to work. never saw the provider. Staff kept saying oh hes coming in a few minutes and never did.
May 12, 2026Kathy H.Verified patient
Would definitely be going back! 10/10
April 13, 2026Florence S.Verified patient
Good experience will return.
April 9, 2026Virgen D.Verified patient
doctor was not a good listener and likes to be biased based on the neighborhood of the office. you cannot be biased against your patients nor continue your evaluation when a patient is asking you to stop because they’re in pain.
the resident was much better at evaluating and didn’t continue when i asked her to stop bending my leg because of the pain, unlike dr. phen. hope this feedback is taken seriously
Less than 1 year agoKatelin F.Verified patient
I felt heard and all my questions were answered.
Less than 1 year agoInitials hidden
Amazing doctor, highly recommend.
December 30, 2025Kera PVerified patient
Absolutely superb doctor. Really one of the nicest I have ever spoken with. I have worked at another high regarded orthopedic clinic in Long Island (Orlin and cohen) and this doctor was leagues better than most of the orthos I worked with there. Very kind and patient with my family member. Sometimes when you arrive with Medicaid the doctors try to rush you out but this doctor was spectacular. Thank you.
October 14, 2025Matthew C.Verified patient
Truly recommend
October 7, 2025Taryn S.Verified patient
Dr. Phen is very professional and has an excellent bedside manner. He took the time to clearly explain my diagnosis and the next steps, answering all of my questions along the way. He is extremely honest without ever being offensive, and I truly believe his guidance will help me get back on track.
September 24, 2025Eileen M.Verified patient
I was impressed by this Doctor how he explains things to me. He is very knowledgeable in his field. I'm glad I chose him on Zocdoc.
September 23, 2025Salma J.Verified patient
What a great visit. He took his time to listen and educate some solutions for my shoulder. Had an amazing experience and will be back.
Less than 1 year agoInitials hidden
couldn’t have had a better experience with Dr Phen, he was super engaged, listened to everything, and very knowledgeable on issues and treatment. highly recommended to anyone looking to do any sort of ortho work
August 5, 2025Raymond N.Verified patient
I have never had such an efficient doctors appointment in my life. Every single person was friendly and helpful. While the doctors and other medical staff were efficient - they still took the time to listen to me.
August 5, 2025Brittany H.Verified patient
Awesome staff and super friendly doctor!!
August 4, 2025Angelica R.Verified patient
Great doctor! He really listened to my concerns and took the time to explain and show me what I had. Very knowledgeable and empathetic.
June 17, 2025Bernardita G.Verified patient
excellent doctor and staff who work with him.
May 29, 2025Danilsa B.Verified patient
It was great. Professionals, friendly staff.
May 27, 2025Gabriel S.Verified patient
Dr. Phen is absolutely PHENOMINAL as well as AMAZING!!! So happy I went to him. His Staff from security, reception, assistant and super X-Ray tech were all phenomenal as well!!! Dr. Phen ROCKS!!! I highly highly recommend him!
May 6, 2025Heidi Noel Smith-ash S.Verified patient
Excellent
May 6, 2025Eric F.Verified patient
The office overall was very clean and the staff was very nice and pleasant.
Dr. Phen asked and answered my questions thoroughly. Also, he explained in detail my x-rays and suggested options for my knee.
May 6, 2025Christina S.Verified patient
Doctor was very nice. I was seen by a student doctor initially who then reported to the doctor what he had observed. I probably met with the doctor for about four minutes total after waiting for two hours. Again, he is very nice and seems very knowledgeable but the wait time was surprising.
May 2, 2025Initials hidden
Really great office, staff, and doctor! The receptionist ladies were so kind, the intake lady and X-ray guy were also awesome, and the doctor was really cool and down to earth and did what’s best for my knee! Highly recommend
April 29, 2025Abigail W.Verified patient
The staff is so kind and warm! I don’t like going to doctors but when the experience was so generous and genuine it makes you feel more at ease instead of scared!
February 18, 2025Bles M.Verified patient
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How soon can I make an appointment with Dr. Huai Ming Phen?
Generally, Dr. Huai Ming Phen has appointments available on Zocdoc within 1 week. You can see Dr. Phen's earliest availability on Zocdoc and make an appointment online.
Is Dr. Huai Ming Phen accepting new patients?
Dr. Huai Ming Phen generally accepts new patients on Zocdoc. You can see Dr. Phen's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Huai Ming Phen accept my insurance?
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Can I make an appointment with Dr. Huai Ming Phen online?
Yes, you can make an appointment online with Dr. Phen using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Huai Ming Phen affiliated with?
Dr. Huai Ming Phen is affiliated with Jacobi Medical Center and North Central Bronx Hospital.
What practice does Dr. Huai Ming Phen work with?
Where is Dr. Huai Ming Phen's office located?
Dr. Huai Ming Phen has 3 office locations, including in New York and Bronx, view full addresses on Dr. Phen's profile.
What are common reasons for patients to see Dr. Huai Ming Phen?
Dr. Huai Ming Phen frequently sees patients for Arthritis, Knee Problems, Orthopedic Consultation, Sports Injury, and X-ray. You can see other visit reasons for Dr. Huai Ming Phen on their profile.
What languages does Dr. Huai Ming Phen speak?
Dr. Huai Ming Phen speaks English.
How do patients rate Dr. Huai Ming Phen in reviews?
187 patients have reviewed Dr. Huai Ming Phen. The overall rating for this doctor is 4.83/5. They have a 4.85/5 rating for bedside manner and a 4.51/5 rating for wait time. You can read individual reviews and ratings on their profile.