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Since 1994, Dr. Jacob Nachum has been giving the gift of vision to Manhattan , combining his love for New York City and her people with an unparalleled expertise in his field. A graduate of SUNY College of Optometry in 1983, Dr. Nachum works in concert with his caring staff of expert visual and medical assistants to reveal new worlds of sight to his clients – from simple eye exams to co-managing pre and post-op refractive laser patients with some of the best refractive surgeons in the New York area.
Verified Patient Reviews
Needed a new eye doctor when I moved to NY and found Dr. Nachum through ZocDoc. My appointment with Dr. Nachum was great. I was greeted and seen promptly, the exam was comfortable but thorough, and he took care to discuss every relevant issue and answer every question I had. 10/10 would recommend, will be keeping Dr. Nachum as my regular eye doctor as long as I'm in New York.
Dr. Jacob Nachum was truly great. He was very kind and friendly and did a great job at explaining what exactly what is going on.
Dr. Nachum was so warm and welcoming, I needed a last minute appointment and I was able to find a convenient time. He was able to diagnose me and did complete testing. I felt so relieved after the visit and will be back for my annual eye exam.
Dr. Nachum was great. Very professional and attentitive. Didn't have to wait at all to be seen!
Loved Dr Jacob Nachum, OD, but my appointment started 30 mins late - would have preferred a phone call to say he was running late. However, will go back to him for my yearly appointment as he himself was lovely and very professional and friendly.
Dr. Nachum was great! Very knowledgeable, actually listened to my issues, and was able to answer all of my questions. So happy I found this optometrist!
Dr Nachum is great, but his office staff is pretty rude.
The front desk staff are pretty rude...I'm looking for a new doctor
My first time visiting this office, but certainly not my last!!
I have been a patient of Dr. Nachum for almost 20 years and he has taken care of my eyes compassionately and with the newest technology. He's got a great team.
Good except they did not offer to send the results of my visit to my primary care physician or offer to give me the results of my eye exam so I could get my glasses made
I have gotten eye care from Dr. Nachum for many years, and continue to appreciate his professionalism.
This was my first visit to Dr. Nachum and I was very impressed. The exam was very thorough and not only did he answer all my questions, but he helped to save me money on my contact lens prescription.
Very experienced, polite and capable eye doctor. Knowledgeable and clearly explains the results of the examination.
Came here for my annual eye examination and contact lens fitting. Dr. Nachum was professional in manner, patient while answering queries and the overall appointment went very well.
It felt more like he was a rep for this new eye drop brand than a doctor i could trust. I just went in there to get a new prescription for my contacts and he prescribed me eye drops that i had to use twice a day, based on a casual comment i had made about my eyes sometimes being dry when i wear contacts. When i went in again and said that the eye drops didn't make a difference and that i did not want to use expensive prescription eye drops indefinitely, he prescribed me a different kind of eye drops to use until i could revert back to the original eye drops (when he said they would be more effective). Not once did he even check to see if the contacts he handed me fit properly in my eye or if the prescription he gave me actually fit in practice. He also seemed annoyed with me whenever i asked questions or expressed a concern.
Dr. Nachum is great. Incredibly thorough with a great bedside manner. Highly recommended.
Dr. Nachum and all his staff were pleasant and helpful. The appointment was thorough, but no time was wasted. I highly recommend!
Dr. Nachum and his staff were very helpful. They were able to complete all the tests that were needed in a timely manner. They were very professional.
I've been a patient of Dr. Nachum's for about a decade. He is thorough, personable, and professional. I don't believe you can find anyone better.
I've been going to Dr. Nachum for at least 20 years and he has taken good care of my eyes and vision. He's always very thorough in his exam, forthcoming in answering my Qs, and skilled at refraction -- better than the opthmologist I used to see.
I wish I would of been seen at my appointment time since I was on my lunch break, but nonetheless the appointment was quick and thorough so it worked out. Front staff is friendly, well the one who checked me in at least. The one that checked me out picked up a call in the midst of me checking out, thought that was rude.Dr. Nachum was friendly and polite.
He is a great doctor. But the wait time was really bad. Two people had been booked for 3:30, which was my appointment time. The person before me was only seen at 3:40, so I didn't get seen before 4pm. On a working day,that's a pretty long wait. Otherwise the doctor was really great! He was very helpful and did a thorough job of checking my eyes. I definitely will be going back, but hopefully with a shorter wait time.
very professional. good bedside manner. prompt check-in. and free samples of eye solutions!
Great first time visit. Very thorough and explains everything.
Dr. Nachum is great! He's very thorough, kind, and professional, but also very personable.
I was able to get the prescription I needed w/o feeling pushed to buy glasses there or pay for other procedures/tests I didn't need. Dr. Nachum was great and helped me figure out some problems I've been having with my contact lenses. I definitely recommend him!
I have been going to Dr. Nachum for many years. He is a consummate professional. He is thorough, takes time to explain what each test is for, and shares the results immediately. I highly recommend him.
Great doctor, easy to talk to, fixed my prescription!
He came highly recommended by a friend, he was a pleasure to deal with, and he was very professional and capable.
I've been seeing Dr. Nachum for well over a decade. I could not recommend him more highly. He's excellent.
I've been seeing this doctor for nearly 15 years and can't recommend him highly enough.
Dr. Nachum was very thorough. Aside from giving me my prescription, he went through a few other things that I could do to so that my eyes don't get too tired from staring at my computer monitor all day.
Although Dr. Nachum has been communicative and polite, something comes off harshly during appointments which is undesirable. Office is nice too but staff can be rude depending on the day and staff member. Generally good at the service provided, just not keen on the temperment. Ready for a change.
Had a longer than expected wait and then felt rushed through the appointment. The office staff did not seem very professional and all my follow up phone calls to order contact lenses were frustrating. They kept putting me on hold and not taking the time to listen and respond to my questions. I would highly recommend looking for a different office based on my experience.
Front office was not very helpful or attentive;
Great eye doctor. Fixed a prescription after I got a very bad exam at another doctor in Brooklyn. Very nice but no nonsense -- I've been very happy with Dr. Nachum.
I had a very positive experience with Dr. Nachum and his team. He made sure to explain everything, and his staff were very patient as I tried to pick out new frames.
Best there is.
Dr. Nachum and his staff were extremely professional. I am so glad that I decided to change Doctors.
Dr. Nachum and staff are courteous, professional and always a pleasure to see.
Very professional and clean office. I filled my paperwork out online and only waited approx 5 min before the doctor saw me. He was very knowldegeable and business like.
Knowlegable, thorough eye doctor who takes his job very seriously. Gave me a thorough eye exam, and walked me through how my eyes have changed over the years. I might not see him if i was just looking for a quick visit and new contacts but for a true eye exam hes worth a visit.
Easy to get an appointment. Never a wait!
The visit with the Dr was excellent; he is very efficient; equipment looked modern and up to date. He also provided thorough explanations during the examination
Everyone from the receptionist to the optician to Dr. Nachum was thorough, professional, and efficient.
I really enjoyed the experience. He seemed very knowledgeable and compassionate.
Dr. Nachum is very patient and diligent in conducting the eye exam. He explains things in details and in layman terms that I would understand as a patient. He is a doctor I would trust and highly recommend.
Office seem under-staffed and frazzled.
Dr. Nachum is great. He takes the time to answer all of your questions and shows genuine concern for any issues.
Dr. Nachum was very thorough in his examination of my eyes. He was very clear about the results of my exam and tests. I felt confident in his advice and recommendations.
It was very good. Dr. Nachum is very thorough and gets right to the point. He is also very cost conscious. He doesn't try to over charge you by convincing you to buy things you don't need
Dr. Nachum was very thorough and had a pleasant manner, as did his staff. He put new lenses in my glasses. When I got them back, they were in a new case and were tightened PERFECTLY. I didn't ask for a new case or to have them tightened. Service was above and beyond.
He is thorough. Great doctor.
Kudos to Dr. Nachum and his staff. I was welcomed with a warm smile and was seen right away. The exam was a smooth process and he answered all my concerns. He is always professional and thorough with everything he does.
Terrible--both the doctor and his assistant repeatedly shoved my head into the eye piece of the (very out of date) retinal scan equipment as they could not line my head up properly. I told them multiple times it made me uncomfortable and to stop. I now have serious pain in my neck and have to see another doctor tomorrow to deal with it. All of the equipment was seriously out of date. Never going back.
Great, highly skilled professional
Very thorough. Checked everything and gave suggestions for contact perscriptions that helped with aging vision.
We've been seeing Dr Nachum for a few years now. Always professional and thorough. We keep coming back, that says it all :)
Very disorganized admin office. I had a confirmed appointment through ZocDoc but assistant had no record of my booking. I had to wait an extra 45 minutes. Past two appointments were also cancelled by the office even though I had received Zocdoc confirmation. Dr Nachum was efficient and kind though.
Great optometrist and very friendly staff, but wait time was very long at 35 minutes.
The office has a pathetic selection of glasses. It is awful.
Dr. Nachum was very thorough and helpful. His staff was friendly and I will definitely be returning.
Very professional office. I will definitely return!
I have been a patient of Dr Nachum for many years and can recommend him highly. He is knowledgeable, professional and friendly. I trust him with my eyes.
He was efficient and knowledgeable.
Dr. Nachum refitted my left eye contact lens to make it perfect after I tried the new pair for a week. His optometry skills are unmatched. He succeeded where two others NYC doctors had told me that they could not get mychart measurements to 20/20 without IOL surgery. By moving to multi-focal contacts, he also eliminated my reading glasses at the same time. HIGHLY RECOMMEND.
Doctor Nachum is personable and thorough.
Professional, great bedside manner, seemed genuinely concerned about my eyes and the way that I cared for them.
Fitted me for multi-focal contact lenses which work perfectly---I can now get rid of my reading glasses!
The best doctor i've ever seen for my eyes.
Dr Nachum is the only one who has been able to consistently prescribe contact lenses which get my vision to 20/20. I've found him to be a very patient, professional and organized. He handled all facets of the exams himself rather than delegating portions of it to staff--although I would trust him to train and delegate well.
He is really, really nice and thorough. Was my second yearly check up with him and I hope to have many more.
Great eye care, and a large selection of glasses. I bought a higher end ($450) sport goggle w/ RX, coatings, etc and after a drop n scratch in year 2 the office refurbished them for $40. What a deal and they are like new.
A very professional and calm front office, clean & quiet exam rooms, very modern equipment. We've been patients for 6 years.
Pretty good overall. Got my eyes checked and prescription calculated.
Dr. Nachum is an excellent doctor. He and his staff are prompt, professional, and courteous.
It was fine, nothing wrong with it.
I have been a patient in this office for years because of the service and the courteous manner in which I am treated. Dr. Nachum is very professional, very patient and does not rush you. The staff, Caren, Nicole, Lisa, and the newest member, Shamara, are highly professional, warm and friendly. Loyal Patient, Elizabeth A.
Dr. Nachum and his staff were so sweet and helpful.
Professional and quick. Even as a new patient I was in and out in 45 minutes. The exam was thorough and he explaiined everything to me. He asked the right questions and didn't push any products or services on me. Overall very happy.
Dr. Nachum was great! He was very calming and explained everything. He also has a retinal scanner, so I didn't have to use the drops that dilate your pupils. This was great because I was able to go right back to work without having to wear my sunglasses at the computer! I would highly recommend him.
Front desk ladies were friendly and very helpful. It was great to see customer service is still alive and well. Small, personable office so that you do to feel like you are part of a factory. Definitely recommend
Excellent service - thorough eye exam and all questions answered. Competitive pricing on prescriptions.
Very Professional Knowledgable Thorough examination/consultation
Great office, great staff
Dr. Nachum is excellent. I would recommend him to anyone.
Although Dr. Nachum was fantastic as always, his staff was not. They mistakenly filed a claim resulting in the loss of my glasses coverage. She was unwilling to telephone my insurance to clear up the misunderstanding and claimed she was 'too busy' despite an empty waiting room & no phones ringing during the 20 minutes I pleaded with her to make one phone call. She was unwilling even to call Dr. Nachum so I may speak with him, only stating she would tell the doctor to call me. I have yet to receive that phone call. After I called my insurance, they told me they needed to speak to the office!
I've been seeing this doctor (or his associates) for years and highly recommend him.
I like Dr. Nachum - he is sincere, he listens to questions, and it seems like he does a pretty thorough job on my annual exam. His office also did a great job accomodating me once when I had an emergency.
Good doctor. Quick and easy appointments.
Dr. Nachum accurately and efficiently diagnosed an issue that resulted in an excellent referral to a specialist. I still see Dr. Nachum annually for routine exams and contact lenses. Office staff members are efficient and helpful. Waiting room and exam rooms are clean and I've never waited more than 10 minutes to be seen. Location is perfect for anyone working/living downtown, afternoon appointments are always available. Only complaint is that the selection of eye glass frames is pretty expensive, so I buy my frames elsewhere. However, I was given my eyeglass prescription without any attitude or pressure to buy from Dr. Nachum's office.
Excellent already recommended to co workers
My visit was quick and pleasant. Both Dr. Nachum and his staff were polite, friendly and knowledgeable!
I was not a fan of this doctor and the way his practice does business- mainly not upfront about costs. My main gripe is due to the fact they are not upfront about fees. When I arrived I clearly told the receptionist all I wanted was an eye exam to buy new contact lenses/glasses. Was rushed to fill out all the paperwork for new patients and was told I had to sign some form so I did without really looking at it- I assumed it was a standard form. At the end of the exam found out I apparantly opted in for some extra test. I objected to this as I settled my bill and the response I basicially got was "too bad you signed this form". This cost me no insignificant amount of money- would have ended up being cheaper going out of network for eye exam. Dr. Nachum himself was pleasant enough during exam. However, he told me my eyes got weaker and gave me contacts to try out and to call back with feedback to get a prescription. I didn't like them and called the office. You can't get a hold of the Dr. on the phone or leave a voicemail- you have to deal with his office staff as middlemen which is very frustrating. After going back and forth several times I found my old prescription which was not yet expired and gave up on dealing with this practice. I will not be going back here. My visit and follow-up was a very negative experience and ultimately a waste of my money and time.
Fees for extra testing are not communicated in a way that allows for opting out - my visit cost much more that I expected. They also had trouble finding my vision plan, so they initially told me my glasses would be over $100 more expensive that I had budgeted. This led to a phone call to my fiancé for clarification on our plan, during which time the women behind the desk DID find my vision plan. By that time I was so distressed and embarassed that I left without even getting my glasses. This was a horrible experience and I would not recommend this office to anyone.
I've been going to him for over 5 years. Great doctor.
AVOID this practice at all costs. Everything about this place is sleazy. I never write reviews and absolutely had to because of my experience here. I have even gone to a new optometrist and paid out of pocket to be examined again and to avoid going to this dishonest practice. Ironically, paying out of pocket was STILL half the price of using these guys again even with insurance. This office is full of used car salesmen. They try to push extra tests on you and force you to repeatedly ask what they cost and if they are in addition to your coverage, to which they respond, eventually, with exasperation. The doctor was somewhat satisfactory in his bedside manner, but, again, I had to ask all the basic questions. He was just interested in getting me out of there as quickly as possible. When I asked whether my prescription had changed and I should get new glasses, he actually said "that's subjective" as in if you feel that you should, you should. I thought that was what I was paying you for?! I found out later, when I insisted they give me my prescription, the reason he had said this was that my prescription had not changed and he just didn't want to admit it so I would buy new glasses! This used car salesman mentality continued when one of the assistants behind the desk sat me down and tried to pressure me into buying glasses on the spot. She was not friendly, just pushy. She was exasperated every time I asked her how much the glasses would be in total. She just kept approximating to the hundreds of dollars (!), which I immediately saw as a warning sign as I was not buying expensive frames or glasses. Then the piece de resistance came after I left the office. It turns out that they claimed the benefit on my insurance beyond the services that they had given me. When I called them to ask about it, they said they hadn't. Save yourself the grief and avoid this place.
Dr. Nachum and his staff were excellent and I would definitely recommend them. He made me feel very comfortable throughout the entire exam and explained everything to be at the end. He was patient and did everything with the ease of an expert optometrist. The women on staff were excellent with helping me choose eye wear and a payment plan. I'll certainly be going there again!
Dr. Nachum is a thorough medical professional. His exam was efficient and he answered all my questions. His staff can be patronizing and impatient, especially when dealing with insurance issues. Even if you have a vision plan, there are a lot of tests that are not covered under the plan, and the office was not helpful in identifying those items before the appointment.
Dr. Nachum is an experienced professional who is supported by an equally friendly and knowlegeable administrative staff. All exhibit customer service approaches in getting you tested and fitted with your needed glasses.
Very friendly and professional. Courteous and accommodating office staff as well!
Very thorough, patient and professional with eye exam and contact lens fitting
As always, quality service and a wealth of experience.
I have been using Dr Nachum for years. he is wonderful.
Very thorough exam, a pleasant and efficient office visit, and a nice selection of reasonably priced frames
Very friendly doctor and staff. Had a very nice office visist as a new patient. The front desk staff were exceptionally friendly and kind. Recommend this doctor for anyone looking for a new eye doctor!
Wonderful visit!!!! It was a back to school appointment for two young men age 12. We had appts. for 9 and 9:30 and we were out by 9:30 having picked out glasses and everything. I've been going to him for years!!!!
Dr. Nachum was extremley friendly and professional. He took a good amount of time checking my eyes. He listened intently on what was wrong, he didn't cut me off or make me feel like I was rambling. He was very efficient and seemed to genuinley care. I'm happy with my decision to go to him.
I booked an appointment with Dr. Jacob but instead saw Dr. Israel. Compared to other optometrists I have seen, she is very good in answering questions and explaining each procedure, health of my eyes etc. I highly recommend Dr. Israel.
Thoughtful, quick and efficient. A great visit. I'd highly recommend.
I had been experiencing discomfort with my contact lenses for months. Dr. Nachum was able to diagnose the problem in one visit and was considerate enough to provide a "solution" and prescription that would allow me to keep using my remaining contact lenses until year end. Two weeks later, and I'm back to wearing lenses with zero discomfort. I would definitely recommend Dr. Nachum to any long-time contact lens wearer who needs an eye-care professional with the right answer to their problems!
Very fast and easy, got contact prescription and samples
Very pleasant experience.
Dr. Nachum has been my eye doctor for the past 4 years. I would recommend him to anyone seeking a professional, pleasant, and very thorough doctor.
The office staff is decent, I had to go back multiple times to get the fit right.
This was a great experience. The office is clean and comfortable. The staff is friendly. Dr. Nachum is very professional and thorough and I will definitely be returning.
Staff and Dr were very nice and helpful, I will go back.
Very professional and knowledgable.
Very professional and thorough. I have a new doctor! :)
Dr. Nachum is very friendly and very nice. I thought he was pretty thorough during a general check-up. I didn't wait much time and my overall experience was very good.
Dr. Nachum was very knowledgable, thorough, and helpful. I had been experiencing problems with my contact lenses and rather than simply prescribe a new brand, he gave me specialized drops and told me to come back in two weeks with results. Then we will discuss the next steps. He has cool equipment that shows you what's really going on behind your eye and it was fun to actually see it on a screen and have it explained. I'll be back in two weeks and looking forward to it.
Dr. Nachum keeps up to date with the latest technology and advances in optometry. Patients have the option of having images taken of the backs of their retinas, from which Dr. Nachum takes measurement of optic disk size, examines the macula, and looks at the capillaries serving the eye to identify a variety of opthalmic conditions in their early stages. This is cutting edge stuff and I have never had such a thorough eye exam. Dr. Nachum also provided excellent teaching and has facilities to provide you glasses and other products without the sales push, but with the convenience of being right there. Wow!