“Dr. Dugan is an excellent doctor. He takes the time to listen and patiently explains the treatment approach. Highly recommended.”
Lawrence R.April 12, 2023
Highly recommended
94% of patients gave this doctor 5 stars
Excellent wait time
99% of patients waited less than 30 minutes
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What patients are saying
Overall rating
4.90
Average wait time
4.79
Bedside manner
4.93
“Dr. Dugan is an excellent doctor. He takes the time to listen and patiently explains the treatment approach. Highly recommended.”
Lawrence R.April 12, 2023
“Finally, after endless searching, I've found a GI that listens to my concerns! This is the only GI I trust enough to perform a procedure on me as well, and that alone should say something. I had a long list of symptoms and he made me feel comfortable. Highly recommend!”
Akash P.March 14, 2023
About Dr. John Dugan
As a gastroenterologist Dr. John Dugan sees patients with complaints such as abdominal pain, nausea, vomiting, constipation, heartburn, trouble swallowing as well as multiple other gastrointestinal complaints. He specializes in gastroesophageal reflux disease, peptic ulcer disease, colon cancer screening, inflammatory bowel disease including Crohn’s disease and ulcerative colitis, and irritable bowel disease. Dr. Dugan also performs procedures including esophagogastroduodenoscopy (EGD), colonoscopy, radiofrequency ablation of Barrett’s esophagus, and placement of wireless capsule for monitoring of reflux disease.
Dr. Dugan received his medical degree from the University of Texas Medical School at Houston in 2010. Prior to medical school he worked as engineer after obtaining a Bachelor of Science degree in Mechanical Engineering from Texas A&M University at College Station in 2002. After obtaining his medical degree, Dr. Dugan continued his education at University of Texas Medical School where he completed his Internship and Residency in Internal Medicine. Dr. Dugan was honored to receive the Cheves and Isabella Smythe Excellence Award, given to the resident that exemplifies the qualities of “Selfless, Mentor, Young at heart, Thinker, Healer and Excellence”. In addition, he received the Monica Monet Holloway Barrett, MD Award, given to the graduating internal medicine resident who exemplifies the professional qualities of integrity, excellence in patient care, leadership in community service and kindness of spirit.
At University of Texas Medical School at Houston he went on to complete a gastroenterology fellowship and worked in three institutions: MD Anderson Cancer Center, Memorial Hermann Hospital-Texas Medical Center.
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Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Medical School - University of Texas, Houston, Doctor of Medicine
University of Texas, Houston, Residency in Internal Medicine
University of Texas, Houston, Fellowship in Gastroenterology
Professional memberships
Harris County Medical Society
Awards and publications
University of Texas, Houston, Chief Gastroenterology Fellow
Languages spoken
English
Provider's gender
Male
NPI number
1154677755
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.79
Bedside manner
4.93
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
127 reviews
Most relevant
Excellent physician. Very knowledgeable, communicates in a friendly, easily understood manner. Highly recommended.
More than 1 year agoInitials hidden
His bedside manner is top tier! Very knowledgeable in his field and takes his time to explain with visuals!!
December 14, 2022Precious N.Verified patient
The physician has great bed side Manor. He explained everything and made sure I understood everything as well.
May 26, 2022Teresa O.Verified patient
This was my first appointment but it went well and they were very prompt. The staff was also nice and friendly.
More than 1 year agoToni W.Verified patient
Was seen on time. Doctor explained his thoughts clearly and allowed time for questions. I left with a plan.
September 8, 2021Sharon T.Verified patient
Very professional but approachable and a good communicator. I was super nervous and he put me at ease.
October 12, 2022Initials hidden
Listened, and reviewed all my history. He appeared very caring and genuinely wants to solve the problem,
October 3, 2016Charles M.Verified patient
Dr Dugan was competent and easy to talk to. Will likely have follow up with him.
June 13, 2019David N.Verified patient
Great knowledgeable doctor! Answered all my questions with detailed information.
October 4, 2019Xin N.Verified patient
Straight forward, informative and listens. Can highly recommend him!
October 17, 2022Mark M.Verified patient
Very professional. He came right away after the nurse got my vital signs.
September 1, 2016Pocholo E.Verified patient
Dr. Dugan is very attentive and thorough. Very professional.
May 31, 2023Samuel W.Verified patient
Dr. Dugan is an excellent physician. I am pleased to be his patient.
More than 1 year agoInitials hidden
I am 69. It was the best executed visit I have ever had. Amazing!
December 4, 2018Martin O.Verified patient
He was very knowledgeable and asked all the right questions.
June 5, 2018Rene M.Verified patient
doctor was friendly and did not rush the appointment.
January 10, 2023Abdul Z.Verified patient
Very understanding and explained things very clearly.
More than 1 year agoInitials hidden
Dr. Dugan is an excellent doctor. He takes the time to listen and patiently explains the treatment approach. Highly recommended.
April 12, 2023Lawrence R.Verified patient
Finally, after endless searching, I've found a GI that listens to my concerns! This is the only GI I trust enough to perform a procedure on me as well, and that alone should say something. I had a long list of symptoms and he made me feel comfortable. Highly recommend!
March 14, 2023Akash P.Verified patient
Dr. Dugan listen to my concerns and we discuss a clear action plan and follow up. His nurse, Cristal, was very nice and helpful in preparing me for the appointment. I love the Medical Clinic of Houston facility, Dr. and staff. Great experience.
October 26, 2022Roberto L.Verified patient
Everyone was good except no one approached me after the doctor left my room. I waited then ended up going to the nurse to get checkout papers.
More than 1 year agoInitials hidden
He is an awesome doctor! He listened to my concerns and didn’t try to push any unnecessary treatment. He got to the point and was very friendly. I highly recommend this doctor. His appointments might be weeks in advance but that tells you how many people go to him. Thanks Dr. Dugan.
September 26, 2022Jose P.Verified patient
One of the best doctor's appoitment experiences I've been to. Dr. Dugan was friendly and thorough and took the time to explain the pros and cons of all of my treatment options. This was also the first time I've ever been seen by a doctor on the dot of my appoitment time too! Very professional.
More than 1 year agoInitials hidden
Dr. Dugan was excellent, as was his support team.
May 10, 2022Mark W.Verified patient
Doctor and his staff were great. Business side of operation was a negitive issue. My appointment was for lab work and studies which I noted in making my appointment. It was not necessary for me to see the doctor.
More than 1 year agoInitials hidden
This was my first visit, I was very impressed with the time Dr. Dugan took to ask questions and listen to me. He seemed compassionate and patient. He made me feel very confident that he will be able to help me.
November 9, 2021Amber F.Verified patient
I saw Dr. Dugan seeking a second opinion for surgery recommended by another G.I. Dr. He took his time with me and also referred me to a surgeon who specializes in upper GI surgery. He took his time with me, listened intently and asked questions. Actualy, I will transfer my GI care to him from my previous Dr.
More than 1 year agoJoyce K.Verified patient
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October 4, 2021Frederick W.Verified patient
Only waited about 5 minutes before I was called in! The Dr. Dugan came in right after thr nurse checked my vitals. He was so nice and really took him time with me! I did not feel rushed and felt very comfortable. Would recommend!!
August 30, 2021Danielle F.Verified patient
He is very intelligent having degrees in mechanical engineering and MD and is GI certified. You just don't find normally that much ability.
July 21, 2021Terry H.Verified patient
I love Dr. Dugan, he is attentive, listens and is very thorough. He has been my life saver and helping me feel a lot better. His staff is amazing, best doctor I have ever had!
June 14, 2021Jennifer C.Verified patient
After getting results of my Xray I asked his staff if I could please receive a call from Dr. Dugan to discuss the findings as all they told me was to do further testing with a CT scan. The doctor NEVER called me and when I called the office to request to talk to him, his nurse was HORRIBLE. She cut me off when I was speaking, was condescending and overall a completely rude and bothered human being. I still don't know what is wrong with me, it's been a week now and I don't even want to call back to deal with his staff. Really frustrated with the lack of care in the conventional medical community.
More than 1 year agoInitials hidden
Dr. Dugan has a great bedside manner. He was patient, listened to my concerns and provided incremental steps to address my medical concerns.
March 29, 2021Sandra F.Verified patient
My mother barely had to wait before her name was called, and waited only for a couple minutes in the patient room before Dr. Dugan arrived. Dr. Dugan was a great listener, explained things very thoroughly, and took his time with us. His nurse staff, Crystal, was also very kind and helped contribute to a wonderful experience.
March 17, 2021Nga O.Verified patient
Dr. Dugan made me feel like family while at the same time remaining completely professional. He dialogued with me in a respectful manner, and offered me options on treatment. Strongly recommend!
August 24, 2020Miguel G.Verified patient
Dr. Dugan is the best! He really listens and cares and answers all your questions. He is sincerely invested in your comfort and health.
More than 1 year agoSharon T.Verified patient
I’m always so impressed and happy in my dealings with Dr. Dugan and everyone in the office. Dr. Dugan is so compassionate and listens and is just a very nice man. Crystal and Laura in the office are amazing, wonderful ladies. I’m so glad I found this medical practice. Thank you to everyone for all you do!
More than 1 year agoSharon T.Verified patientVideo visit
Excellebt
October 25, 2019Initials hidden
He had read my medical records before our appointment, so he was already aware of my situation. You do not find doctors like that anymore. Spent plenty of time explaining and answering my questions. I would highly recommend.
September 18, 2019Donna M.Verified patient
It was great! I was seen within a few minutes of my appointment time and the nurse took great care of me and the doctor was in the Room with me within a minute of the time she left. He was also very nice!
September 3, 2019Ivan S.Verified patient
Dr Dugan is very attentive, very thorough and very professional. I have had ulcers and gastro issues for years. He has been my best doctor yet.
August 5, 2019Judy D.Verified patient
Dugan is an outstanding physician in terms of expertise, communication, and overall professionalism. His staff is similarly excellent in running the office efficiently.
More than 1 year agoInitials hidden
Dr. John Dugan was amazing. He took the time out to really listen to me. I left feeling so relieved that a Dr. finally took time to really listen. Thank you so much..
July 9, 2019Allison F.Verified patient
Dr. Dugan is an excellent physician. He carefully summarized my situation and answered all of my questions. He was about 5 minutes late for the appointment which was not a problem for me.
More than 1 year agoInitials hidden
This was my first visit with Dr. Dugan but so far, I am very impressed. I felt like he was really listening to me and communicating with me, not at me. We have a plan moving forward and then we'll see how things progress from here. It feels so much better to know that I'm finally being heard and I finally have a plan. I would highly recommend Dr. Dugan, Nice man.
April 8, 2019Sharon T.Verified patient
He is really professional and informative.
August 14, 2018Initials hidden
Fantastic, very efficient, thoughtful and kind.
July 3, 2018Isaac B.Verified patient
Great!
April 17, 2017Heorhi S.Verified patient
Was very impressed. Dr Dugan was very down to earth, expressed an attitude of friendliness, explained everything in detail, listened attentively to my questions and comments, did not rush the appointment, and expressed knowledge and concern. Really liked him.
January 23, 2017Phyles S.Verified patient
Dr. Dugan is very professional. He came in right away and listened to me and asked questions. I felt very comfortable with him. You can tell he does not want to waste your time and let's you know his honest opinion. Also, his assistant is the most nicest and sweetest person. She made sure I was comfortable and paid attention to everything I said. I def. recommend Dr. Dugan.
October 10, 2016Initials hidden
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Frequently asked questions
How soon can I make an appointment with Dr. John Dugan?
Generally, Dr. John Dugan has appointments available on Zocdoc within 1 week. You can see Dr. Dugan's earliest availability on Zocdoc and make an appointment online.
Which board certifications does Dr. John Dugan have?
Dr. John Dugan is certified by American Board of Internal Medicine and Gastroenterology (Internal Medicine).
What are common reasons for patients to see Dr. John Dugan?
Dr. John Dugan frequently sees patients for Annual Physical, Arthritis, Gastroenterology Consultation, Illness, and Weight Loss Consultation. You can see other visit reasons for Dr. John Dugan on their profile.
127 patients have reviewed Dr. John Dugan. The overall rating for this doctor is 4.9/5. They have a 4.93/5 rating for bedside manner and a 4.79/5 rating for wait time. You can read individual reviews and ratings on their profile.