What patients are saying
Overall rating
4.92
Average wait time
4.83
Bedside manner
4.94
“I really enjoyed my experience with Dr. Chen she was very welcoming and helpful with all of my concerns, and I did not feel rushed at all. She really cares about her patients and their eye health. Will definitely be coming back!”
Naushin H.January 28, 2026
“Highly recommend Dr. Chen! She was very warm, thorough in her examination, and answered all my questions. Her front desk staff, Jasmine, also very sweet, addressed all the insurance questions I had. It was a great experience for first time visit to this office.
”
Initials hiddenLess than 3 months ago
About Dr. Lisa Chen
Dr. Lisa Chen is a skilled optometrist who provides comprehensive eye and vision care at C.H. Optometric Associates, P.C., in Mineola, NY.
As part of her educational training, Dr. Chen acquired her doctoral degree in optometry from the New England College of Optometry. She is adept at addressing many minor and complex eye problems and welcomes patients and families.
Dedicated to ensuring positive patient health outcomes, Dr. Chen thoroughly evaluates her patients' symptoms and medical history before discussing treatment options. She also coordinates patient care with the right specialists when necessary.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
UnitedHealthcare
VSP
Office location
Education and background
Practice names
Education and training
- New England College of Optometry, Doctor of Optometry
Languages spoken
- English
Provider's gender
Female
NPI number
1003178021
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.83
Bedside manner
4.94
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
913 reviews
Most relevant
such a friendly team and was seen right away. Dr. Chen explained everything to me as she did it and helped immensely!
September 30, 2025Jennifer L.Verified patient
Dr. Chen was warm and friendly. She listened and explained things thoroughly. Very positive experience.
November 16, 2025Michael P.Verified patient
Extremely friendly staff. Felt super comfortable walking in especially with my situation.
January 21, 2026Shantal I.Verified patient
Receptionist was friendly & doctor was great. Very knowledgeable & immediately knew what I needed.
September 9, 2025Initials hidden
Dr. Chen was great. Very friendly and informative. And right on time. Highly recommend.
November 15, 2025Regis G.Verified patient
Excellent and very professional. Pleasant doctor who was great at explaining the eye exam
May 27, 2025Mortimer T.Verified patient
I saw Dr.Shah and she was so helpful and had great bedside manner. The entire office staff was helpful and friendly as well.
January 17, 2022Laquynza P.Verified patient
So wonderful. Lisa did not push me to buy glasses or contacts through her and took her time with my appointment. Loved her!
December 18, 2014Allyson B.Verified patient
Highly recommend, very nice office and friendly staff.
March 3, 2026daniel S.Verified patient
Dr. Chen was very friendly, patient and detail-oriented when it comes to explaining the issues and answering the questions.
August 10, 2016Initials hidden
Nice staff, great Doc.
Word of advice....get there 30min prior to fill out some short forms and you'll be out in a flash.
May 8, 2019John L.Verified patient
Prompt, professional, and friendly service. Really great front desk staff too. Would love to keep coming back to Dr. Chen!
More than 1 year agoInitials hidden
Dr. Chen was really nice and thorough with the exams. She answered every questions with detailed explanations. Great visit!
October 20, 2015Jieun P.Verified patient
She was so professional, polite, engaging, and thorough! I walked out with a pair of contacts that fit me perfectly :)
February 3, 2015Eileen C.Verified patient
She had a pleasant, professional and welcoming manner. Explained to me what she was doing, and answered all my questions.
November 18, 2015Luis L.Verified patient
Dr. Chen is thorough, fast, and gentle. Overall as lovely an experience as one can have while having eyes fussed with.
More than 1 year agoSara R.Verified patient
I was very impressed with Lisa Chen's bedside manner and professionalism. She was kind and gentle and very informative.
March 8, 2019Keith D.Verified patient
A true professional and excellent listener. I was really concerned about an eye issue. She was thorough and reassuring.
December 7, 2017Lee C.Verified patient
Dr. Chen was very thorough, explained every step of the process and answered every question I had! Highly recommend!
March 10, 2021Ifigeneia S.Verified patient
Dr. Chen is fantastic! Very clear, efficient, nice. I used to be afraid of eye exams, but was very relaxed with her.
October 20, 2017Yao D.Verified patient
She seemed a bit timid and rushed. Otherwise she was pretty cool. Not much talk and straight getting the eyes checked.
September 11, 2015Initials hidden
Very professional and did a very thorough vision screening to ensure that the solution was the best fit for my needs.
November 15, 2018Kevin C.Verified patient
Dr. Chen was very informative and caring. She was patient during the procedures too and answered any questions I had.
More than 1 year agoInitials hidden
I was a new patient - Dr. Chen was informative, efficient, patiently answered all my questions. Highly recommended!
October 26, 2020Timothy D.Verified patient
Lisa is amazing! She's kind and can answer any and all questions and very patient. Can't wait to go back next year!
January 25, 2017Kyle K.Verified patient
Quick, painless and professional. The office even had my contacts in stock so I didn’t have to wait to order them!
February 7, 2020Kate S.Verified patient
She is great! I am so happy I found her. She is professional and takes the time to answer all your questions.
August 7, 2020Joanne V.Verified patient
Can’t say enough good things about Dr. Chen! She’s friendly, professional and down-to-Earth. Highly recommend.
July 12, 2021Linda K.Verified patient
Incredibly knowledgable and refreshingly passionate about her field, and her continued growth as a practitioner!
December 25, 2016Joshua G.Verified patient
Very good doctor and very nice behaviour,i am totally satisfied..
July 29, 2025MIRZA ISRAT Z.Verified patient
Lisa was great! Very friendly, and made the appointment informative and smooth. Highly recommend going to her.
August 25, 2016Jessica P.Verified patient
Lisa and very patient, answered all of my questions, and gave me some great advice on what works best for me.
January 15, 2019Jason H.Verified patient
She's highly efficient and proficient. I was there for only 20 minutes and all was done. Highly recommended.
May 17, 2019Chun L.Verified patient
Appointment was efficient and got the job done. Couldn't ask for more! Lisa was very personable and friendly.
More than 1 year agoInitials hidden
Super awesome doctor with an awesome office staff. Dr. Chen was very polite and helpful in our examination.
July 26, 2019Matt M.Verified patient
Friendly and informative! Most of all patient- as I figured out how to put contacts in for the first time.
February 6, 2019Alexandra P.Verified patient
Lisa was amazing! She was friendly and personal making the entire visit an overall excellent experience.
December 19, 2014Brett P.Verified patient
I love seeing Dr. Chen for my annual eye check up. She is always so cheery and nice and works super fast.
November 18, 2020Dolma Y.Verified patient
Excellent optometry office. High tech equipment Dr Chen is very friendly and clearly very knowledgeable.
September 16, 2020Leslie H.Verified patient
Incredibly detailed, thorough, explained both insurance and eye-related issues clearly, highly recommend.
February 19, 2015Initials hidden
Sooo great! She was so professional and answered all my questions accurately. I appreciate all her help!
January 29, 2019Brenda M.Verified patient
Excellent service. Seen promptly and got a comprehensive examination very quickly. Highly recommended.
November 24, 2015Matthew L.Verified patient
Dr. Chen was very informative and graciously answer all my questions. She was attentive and relaxed.
March 7, 2020Martha S.Verified patient
The visit was quick and easy. Everything was done within half an hour. Definitely worth the trip.
November 20, 2017Michael H.Verified patient
Super amazing! Really simple and efficient. Very helpful and informative. Wonderful experience!
February 23, 2021Emily H.Verified patient
Dr. Chen is great - can highly recommend her. Only her staff doesn't always seem super competent
More than 1 year agoInitials hidden
Very positive experience. She was extra helpful and also gave me prices up front for everything
July 24, 2019Jacob N.Verified patient
She was great, explained, gave me tips, not too fast but efficient. Love these annual visits.
May 9, 2019Initials hidden
Dr. Chen is great! Overall a very quick and smooth experience at the office in all aspects.
More than 1 year agoPatrick G.Verified patient
Dr. Chen is great, very friendly and she made me feel comfortable throughtout the appointment
August 26, 2015Manica B.Verified patient
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How soon can I make an appointment with Dr. Lisa Chen?
Generally, Dr. Lisa Chen has appointments available on Zocdoc within 1 week. You can see Dr. Chen's earliest availability on Zocdoc and make an appointment online.
Is Dr. Lisa Chen accepting new patients?
Dr. Lisa Chen generally accepts new patients on Zocdoc. You can see Dr. Chen's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Lisa Chen accept my insurance?
Choose your insurance plan to verify if Dr. Chen is in-network.
Can I make an appointment with Dr. Lisa Chen online?
Yes, you can make an appointment online with Dr. Chen using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Lisa Chen work with?
Dr. Lisa Chen works with C.H. Optometric Associates, P.C..
Where is Dr. Lisa Chen's office located?
Dr. Lisa Chen's office is located at 297 Mineola Blvd, Mineola, NY 11501.
What are common reasons for patients to see Dr. Lisa Chen?
Dr. Lisa Chen frequently sees patients for Contact Lenses, Eye Infection, Eyeglasses, General Eye Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Lisa Chen on their profile.
What languages does Dr. Lisa Chen speak?
Dr. Lisa Chen speaks English.
How do patients rate Dr. Lisa Chen in reviews?
913 patients have reviewed Dr. Lisa Chen. The overall rating for this doctor is 4.92/5. They have a 4.94/5 rating for bedside manner and a 4.83/5 rating for wait time. You can read individual reviews and ratings on their profile.