“The provider was so kind and patient with me and cared enough to make sure she checked everything about my eyes. She answered all my questions and explained her thinking with my prescription. She didn't remember me from last time but she might as well have treated me since I was a kid.”
Analicia C.March 9, 2026
Highly recommended
98% of patients gave this doctor 5 stars
Excellent wait time
98% of patients waited less than 30 minutes
New patient appointments
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The office partners with Zocdoc to schedule appointments
“The provider was so kind and patient with me and cared enough to make sure she checked everything about my eyes. She answered all my questions and explained her thinking with my prescription. She didn't remember me from last time but she might as well have treated me since I was a kid.”
Analicia C.March 9, 2026
“Hadn’t been to an eye doctor in a while. This felt a lot fancier than my previous. I liked it, that was kinda fun. ”
Jack T.February 7, 2026
About Dr. Lisa Parkins
Dr. Lisa Parkins graduated from West Virginia University with a Bachelor of Science in Biology. She earned her Doctor of Optometry degree from Salus University, graduating Summa Cum Laude from the Pennsylvania College of Optometry. Dr. Parkins began practicing optometry in Florida and moved to Arizona in 2022, where she has since provided the Chandler area with primary eye care services.
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All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
4.84
Bedside manner
4.95
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114 reviews
Most relevant
Hadn’t been to an eye doctor in a while. This felt a lot fancier than my previous. I liked it, that was kinda fun.
February 7, 2026Jack T.Verified patient
Everyone was friendly and knowledgeable. All my questions were answered so I understood everything.
February 21, 2025Bruce D.Verified patient
This doctor was very patient and examined me carefully and explained everything to me in detail.
March 2, 2025Dawn K.Verified patient
Great provider, great exam, highly recommend Dr. Lisa Parkins
Less than 6 months agoInitials hidden
If you prefer NOT to have great service and physicians then don’t come here.
Less than 1 year agoInitials hidden
Excellent customer service! Listens and doesn't tell you everything is wrong.
February 21, 2025Thomas B.Verified patient
The staff was very friendly, and they had a decent selection of frames.
January 1, 2025Breanna M.Verified patient
Everyone was very friendly and helpful! Would highly recommend!
March 7, 2025Shannan S.Verified patient
The staff was great very helpful and knowledgeable
December 13, 2024Jacqueline P.Verified patient
The provider was so kind and patient with me and cared enough to make sure she checked everything about my eyes. She answered all my questions and explained her thinking with my prescription. She didn't remember me from last time but she might as well have treated me since I was a kid.
March 9, 2026Analicia C.Verified patient
Dr Lisa Parkins went above and beyond to help with my eye issue. She made several recommendations to alleviate what I am experiencing. I
wouldn't hesitate to visit again or recommend her to someone in need.
January 20, 2026Carla C.Verified patient
I was greeted upon my arrival and checked in right away. There were a few things she needed to rescan as they got cut off on the download I had done. I immediately went with the technician who explained all the different machines he did tests with. It was set up nice that you sat in a rolling chair and moved yourself sown the line to each of 5-6 different machines without having to get up. The doctor then examined my eyes and showed me things on the screen of my eye as she explained clearly what was there. She was happy to send the results to my eye doctor back home.
December 30, 2025Nancy P.Verified patient
This is an excellent eye care office. Lisa Parkins, OD, was very thorough in her examination and answered all my questions directly.
Dr. Parkins and her staff ran a number of diagnostic exams and she did a great job of explaining the results to me.
I highly recommend Dr. Parkins and her office.
November 20, 2025Ken P.Verified patient
I liked the doctor and her thoroughness . I left feeling like I had a good understanding of the status of my eyes and vision.
November 18, 2025Joyce L.Verified patient
Very informative. I would go back.
October 29, 2025Sandra N.Verified patient
I had an eye exam with Dr. Lisa Parkins today, and the entire experience was fantastic. The staff was welcoming, and the process was both thorough and efficient. Dr. Parkins took the time to explain everything clearly, making sure I understood each step of the exam. I really appreciated how professional and friendly everyone was. Highly recommend her office to anyone looking for quality eye care and a quick, smooth visit!
October 16, 2025Paul M.Verified patient
Doctor was very professional. Excellent listener. Good communicator. Answered all my questions. I had a special circumstance requiring her to send a short letter to my PCP which she quickly did. I will definitely go back to her!!
September 6, 2025ROBERT K.Verified patient
Dr Parkins was great! Thorough and detailed communication, was attentive and listened to my concerns. She even spotted something on my eye photos that has never been pointed out to me before.
August 22, 2025Lucy S.Verified patient
Great experience! The staff was friendly and professional, Dr. Lam took the time to listen my concerns and to explain everything clearly. Highly recommend.
August 20, 2025Phoebe R.Verified patient
I'll return to this optometrist. Thorough, kind, state of the art equipment, easy. In an out in an hour with glasses ordered. Thanks!
August 14, 2025claudia M.Verified patient
The staff exhibited a high level of professionalism, while the doctor demonstrated expertise and was attentive to my needs. Overall, the experience was satisfactory.?
July 23, 2025Mino H.Verified patient
This provider was very kind and patient with me. I'm really grateful at the care they put into making sure I'm comfortable and they understood what I was dealing with.
July 15, 2025Initials hidden
Exceptional experience. The doctor took many tests before diagnose my condition, then shared results, i.e., pictures of my condition. Sadly, it’s age related so it’s a wait and see approach for treatment. But the doctor was very informative and reassuring.
July 1, 2025Jana B.Verified patient
I really appreciate the work that everyone did at the office. I had such a great experience from the front staff to the technicians to Dr.
Perkins. I would highly recommend this office to anyone!
June 27, 2025Kimberly D.Verified patient
Dr Parkins was very thorough during my exam. I didn’t feel rushed and she gave options on contact lenses. The assistant was very thorough as well in the pre-exam.
June 27, 2025Ricarte P.Verified patient
I have never experienced such a collective group of staff who were so pleasant to be around. From the moment I checked in, until I left, the staff was incredibly kind, cheerful, helpful, knowledgeable, and precise. The office was impeccable and comfortable. I have already recommended family members to this group/office.
June 10, 2025Desmond E.Verified patient
Great appointment...
June 6, 2025Mark M.Verified patient
The staff is very friendly and professional. The office is modern and clean. Dr. Lisa was very sensitive to me and my concerns and questions. I’ll return!
May 15, 2025Wendy B.Verified patient
Glad to have found Dr Parkins and Refocus. The facilities seem state of the art and everyone I worked with was knowledgeable, friendly and professional. They already had all my information when I arrived, I was seen immediately, answered all my questions and clearly explained everything from the results of the examination to my insurance coverage. Just moved into the Chandler area and feel very confident I now have an eye care provider I can count on.
May 14, 2025Scott M.Verified patient
Dr Parkins was very professional and thorough. Her office has much newer equipment than my previous OD, with the poke-you-in-the-eye glaucoma test replaced with a more modern light based test and without the inconvenience of pupil dilation. Prices are competitive and the attention o received was pleasant. The doctor had a couple of practical lifestyle changes to help me get more out of my 60 year old eyes and delay cataracts.
April 19, 2025Zach R.Verified patient
I was assisted quickly after checking in. The staff treated me well and addressed any questions I had. The Doc was diligent with their process while clarifying my questions. I would go back if I needed to get glasses or a check up.
March 2, 2025Emanuell C.Verified patient
Fast and easy
February 17, 2025Adam B.Verified patient
Wonderful staff, clean office, quick easy exam, and the doctor listened to each of my concerns and took her time explaining things to me. The front desk assistant was excellent and patient when I had an issue finding the right insurance information since it changed with the new year. Overall best experience I’ve had at an eye doctor probably ever. Stylish selection of eyewear as well!
January 31, 2025Sara T.Verified patient
It was a very good and smooth experience.
January 18, 2025Tony L.Verified patient
Friendly efficient front desk..testing was thorough and Dr was kind & professional..answered all my questions..highly recommend them.
January 3, 2025Maureen C.Verified patient
My experience was nothing short of amazing. I was greeted and assisted upon arrival and was advised on what to do each step of the way. The appointment was smooth and I left with all my questions being answered.
December 7, 2024Initials hidden
I haven’t been to an eye doctor in years and the office staff was very nice throughout the entire visit. Everything was clean and they worked efficiently. They made sure I got a full eye exam as well as addressing my concerns. They made sure that they used the insurance that covered most of my visit and helped me pick out my glasses since it was my first time doing so. Definitely recommend!
November 27, 2024Angela O.Verified patient
Dr. Parkins and her staff were amazing! I felt more than comfortable and all instructions were clear. Very helpful and I highly recommend.
November 14, 2024Maria O.Verified patient
April 15, 2026Initials hidden
April 1, 2026Adeline A.Verified patient
Less than 1 month agoInitials hidden
March 10, 2026John K.Verified patient
March 7, 2026Jennifer B.Verified patient
March 7, 2026Sean M.Verified patient
February 19, 2026Initials hidden
February 6, 2026Eric E.Verified patient
Less than 3 months agoOlivia L.Verified patient
February 6, 2026Alejandra C.Verified patient
January 27, 2026John T.Verified patient
January 25, 2026Enid M.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. Lisa Parkins?
Generally, Dr. Lisa Parkins has appointments available on Zocdoc within 1 week. You can see Dr. Parkins's earliest availability on Zocdoc and make an appointment online.
What are common reasons for patients to see Dr. Lisa Parkins?
Dr. Lisa Parkins frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Lisa Parkins on their profile.
114 patients have reviewed Dr. Lisa Parkins. The overall rating for this doctor is 4.98/5. They have a 4.95/5 rating for bedside manner and a 4.84/5 rating for wait time. You can read individual reviews and ratings on their profile.