What patients are saying
Overall rating
4.60
Average wait time
4.73
Bedside manner
4.70
“I didn't see Dr. marwan kassim at all. Instead, I was seen by Dr. Jessica. She was gentle, friendly, and down to earth. I recommend her. ”
Reem A.August 5, 2024
“Was sees by a different doctor/optician.
The doctor was bit cold or not that friendly, but will give 4 for her service.
Was bit too quick to get the answers.
People with astigmatism and bifocals like me I guess will have trouble reading all the letters clearly or correctly with any lens, the doctors/opticians got to be patient and not act like they are fighting against time, and it was not that there were any patients waiting too.
Thought my insurance-coverage was bad, so I was getting a bad service.
Insurance wasn't accepted fully, and said they don't accept my insurance after the service and was made to pay a fee/copay, though zocdoc said my insurance will be accepted. And they billed the insurance with good amount for a nominal service. My insurance coverage doesn't have co-pay but they made me pay co-pay, Wasn't told upfront before the service, and they didn't lookup my benefits or coverage before service.”
Initials hiddenMore than 1 year ago
About Dr. Marwan Kassim
Please note: The office will contact you after booking to review appointment details and next steps.
Dr. Marwan Kassim is a distinguished optometrist at Michael's Eye Care in New York, NY. He earned his Doctor of Optometry degree from Salus University, Pennsylvania College of Optometry, bringing extensive knowledge and expertise to his practice. Dr. Kassim ensures thorough, personalized eye care, helping patients with issues such as allergic eye problems, vision loss, and eyelid conditions, while offering comprehensive dilated eye exams. Certified by the National Board of Examiners in Optometry, Dr. Kassim's commitment to professional excellence underscores his dedication to providing optimal visual health solutions for his patients.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
EyeMed
UnitedHealthcare
Office location
Education and background
Practice names
Board certifications
- National Board of Examiners in Optometry
Education and training
- Salus University, Pennsylvania College of Optometry, Doctor of Optometry
Languages spoken
- English
Provider's gender
Male
NPI number
1881267185
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.73
Bedside manner
4.70
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
167 reviews
Most relevant
This place was so cool I learned a lot about my eye the doctor was super helpful and friendly I highly recommend this place
More than 1 year agoInitials hidden
He has awesome bedside manners and friendly in a professional way. The receptionist was also very helpful and understanding.
March 30, 2024Lisagay S.Verified patient
The office staff were very professional and helpful answering all my questions.
Doctor was caring and explained my condition.
December 21, 2023Jose P.Verified patient
Great local place in my hood and they were great with my daughter getting her first pair of glasses. We will be back!!
December 28, 2023Gabrielle R.Verified patient
Very friendly staff! They were able to help me with a recurring problems that other doctors could not. Very happy!
March 11, 2024Jeannie C.Verified patient
Was seen immediately, doctor is a good listener and was very informative about what we were doing/getting done.
March 8, 2024Hennessy C.Verified patient
I don’t the the same doctor
But the doctor how saw dr Ethan Chan was great and I’m definitely go back
August 27, 2024Georgi S.Verified patient
Excellent service. Dr. Kassim helps you explain your eye health in a very explainable manner. Highly recommend!
December 27, 2023Christian L.Verified patient
Professional, informative, and kind - don’t hesitate to book. His office was easy to locate as well.
January 11, 2024Niall R.Verified patient
Diagnosed me quickly and provided the right treatment plan. My eye is feeling so much better!
May 29, 2024Elrashid E.Verified patient
I had a great experience at this office and I am looking forward for my new pair of eye glasses.
January 30, 2024Monica S.Verified patient
I am very happy !! because my eyes infection have been solved and my eyes get better in 1 day.
February 21, 2024Sunidchada P.Verified patient
Quick and efficient appointment!! All the staff was very helpful and knowledgeable
August 20, 2024Saurabh D.Verified patient
Doctor was helpful and staff also straightforward. Good experience.
May 26, 2024John T.Verified patient
Nice place fast service advanced equipment, accurate measurements
June 4, 2024Ezzat M.Verified patient
Excellent service. Dr. Chan was very polite and knowledgeable!
September 2, 2024Percia G.Verified patient
Very knowledgeable Doctor. Listens, explains, allays your fears.
June 30, 2024Christian K.Verified patient
The best I can say is I’ll continue to seek my eye care when this DR.
February 9, 2024Tammy W.Verified patient
He is very considerate and helpful and I am referring to my friends
February 3, 2024Habib N.Verified patient
Excellent care from check up to logistics to actual glasses.
June 20, 2024Miriam O.Verified patient
Excellent Eye Doctor! highly recommended! Thank you! -Svetlana
February 2, 2024Svetlana M.Verified patient
Great experience they were so patient and nice with me !
May 23, 2024Stephanie V.Verified patient
When I arrived for my appointment that I confirmed no one was there and the office was closed. I called 3 times and no one answered the phone. I'm extremely disappointed considering I traveled all the way from Brooklyn. A completely waste of time.
September 8, 2024Viviana H.Verified patient
Knowledgeable staff and doctor with clean place!!
August 24, 2024Saurabh D.Verified patient
Am happy with them , it’s a recommend
August 18, 2024Zainadine D.Verified patient
Concise and professional
August 12, 2024Stephanie D.Verified patient
I didn't see Dr. marwan kassim at all. Instead, I was seen by Dr. Jessica. She was gentle, friendly, and down to earth. I recommend her.
August 5, 2024Reem A.Verified patient
Was sees by a different doctor/optician.
The doctor was bit cold or not that friendly, but will give 4 for her service.
Was bit too quick to get the answers.
People with astigmatism and bifocals like me I guess will have trouble reading all the letters clearly or correctly with any lens, the doctors/opticians got to be patient and not act like they are fighting against time, and it was not that there were any patients waiting too.
Thought my insurance-coverage was bad, so I was getting a bad service.
Insurance wasn't accepted fully, and said they don't accept my insurance after the service and was made to pay a fee/copay, though zocdoc said my insurance will be accepted. And they billed the insurance with good amount for a nominal service. My insurance coverage doesn't have co-pay but they made me pay co-pay, Wasn't told upfront before the service, and they didn't lookup my benefits or coverage before service.
More than 1 year agoInitials hidden
Very thorough consultation for contacts
July 25, 2024Claire G.Verified patient
After my checkup. They let me try to on eyeglasses put a grade on it so that insurance will cover. Right after Cigna called me stating that they will not cover my eyeglasses due to the benefits being utilized before. Called the clinic to ask them to cancel the eyeglass transaction. Rep didn’t get back to me, still now they haven’t refund the money. Don’t go to this clinic.
July 11, 2024Urbanross L.Verified patient
The Doctor is very knowledgeable. He does not cut you off. Listens to your concerns and prepares a treatment regimen based on your needs. Follw ups were easily booked as well.
July 10, 2024Christian K.Verified patient
Highly recommend!
July 4, 2024Jason D.Verified patient
Dr. Kassim is ver knowledgeable and listened to my concerns. I suffer from dry/ irritated eyes and he helped me find contacts that did not feel irritating.
More than 1 year agoInitials hidden
Great experience
June 28, 2024Timothy B.Verified patient
Waited over an hour and half for the doctor to arrive, didn't receive my prescription from eye exam. Says my insurance is supposed to cover but they'll likely want you to pay out of pocket for lenses. Also God awful rotation of the same 4 songs while waiting.
June 24, 2024Aisha C.Verified patient
Me encantó esta visita, el personal es muy atento. Resolvieron todas mis dudas e inquietudes acerca de mi vista. El doctor es muy amable y sabe escuchar y atender las necesidades del paciente. Lo recomiendo muchísimo este lugar.
June 8, 2024Carlene U.Verified patient
Great service!!
June 3, 2024Charlamar S.Verified patient
The doctor said he would prescribe me eye drops but never did. I called the office twice to follow up, I even spoke to the receptionist. She said the doctor would call me back but that didn’t happen. I will be finding a more reliable eye doctor.
More than 1 year agoInitials hidden
He explained to me why I need to wear my glasses so i can stop getting headaches. He didn't rush and encouraged me to take my time so I could get the right prescription. Thanks again for your patience and expertise.
April 20, 2024Kesina G.Verified patient
Quick exam, straight to the point. Took time to educate me on the root causes of my condition. Offered a multi step treatment plan. Very happy with the experience
April 19, 2024Timothy B.Verified patient
Amazing and welcoming environment!
April 15, 2024Lenard F.Verified patient
I was contacted prior to my appt only to confirm
April 5, 2024David G.Verified patient
My name is Krystal R. On February 5, 2024 is my 1st time at Michael's Eye Care. The Place is simple, young, welcoming, easygoing. The doctor is honest, assertive, caring. So many different designs and colors for each set of eyeglasses. It's worth going to see what's what? I'm glad I went finally. I learned something new about me after leaving.
February 6, 2024Krystal R.Verified patient
Incredibly thoughtful doctor and staff! The exam was quick and thorough. The doctor explained everything that was going on with my eyes and spoke with me about the best options. My appointment was close to closing time but I didn’t feel rushed at all and was encouraged to take my time as I went through the glasses.
February 5, 2024Jasmine S.Verified patient
Kind people. Straight to the point. Glasses ??
January 18, 2024Initials hidden
Amazing service! Was in and out in less than 30 minutes for first time contacts and glasses. Sent me home with contacts until my prescription was and had perfect vision for the first time ever within 30 minutes.
More than 1 year agoLL
Excellent service
Emile Rogers recommends
December 29, 2023Emile R.Verified patient
As expected
December 28, 2023Kevin B.Verified patient
Great experience and lovely Doc and staff
December 27, 2023Jacqueline Z.Verified patient
Dr. Kassim was very kind and knowledgeable! The office was very convenient and was accommodating when I had questions about whether my insurance was accepted (it was). They had a good mix of high quality and stylish frames in a range of prices, and were mindful when I shared my budget with them. I will be going back!
December 24, 2023Melanie M.Verified patient
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How soon can I make an appointment with Dr. Marwan Kassim?
Generally, Dr. Marwan Kassim has appointments available on Zocdoc within 1 week. You can see Dr. Kassim's earliest availability on Zocdoc and make an appointment online.
Is Dr. Marwan Kassim accepting new patients?
Dr. Marwan Kassim generally accepts new patients on Zocdoc. You can see Dr. Kassim's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Marwan Kassim accept my insurance?
Choose your insurance plan to verify if Dr. Kassim is in-network.
Can I make an appointment with Dr. Marwan Kassim online?
Yes, you can make an appointment online with Dr. Kassim using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Marwan Kassim work with?
Dr. Marwan Kassim works with Michael's Eye Care.
Where is Dr. Marwan Kassim's office located?
Dr. Marwan Kassim's office is located at 1153 2nd Ave, New York, NY 10065.
Which board certifications does Dr. Marwan Kassim have?
Dr. Marwan Kassim is certified by National Board of Examiners in Optometry.
What are common reasons for patients to see Dr. Marwan Kassim?
Dr. Marwan Kassim frequently sees patients for Contact Lenses, Eye Infection, Eyeglasses, General Eye Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Marwan Kassim on their profile.
What languages does Dr. Marwan Kassim speak?
Dr. Marwan Kassim speaks English.
How do patients rate Dr. Marwan Kassim in reviews?
167 patients have reviewed Dr. Marwan Kassim. The overall rating for this doctor is 4.6/5. They have a 4.7/5 rating for bedside manner and a 4.73/5 rating for wait time. You can read individual reviews and ratings on their profile.