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Qualifications and Experience
Born in Brooklyn, NY, Dr. Napolitano spent most of her childhood living in Napoli, Italy giving her the ability to speak both Italian and Spanish fluently. She earned her Doctorate from SUNY State College of Optometry and completed her Bachelor of Science Degree from Queens College, NY. In addition to eyeglass and contact lens prescription, Dr. Napolitano specializes in the diagnosis and treatment of dry eye, red eye, glaucoma, macular degeneration, cataracts, diabetic retinopathy, vision therapy, and specialty contact lens fitting for astigmatism and presbyopia.
She is very passionate about her field and is an active member in many professional associations aimed at improving the practice and delivery of optometric care. She also regularly volunteers her time in the community lecturing and providing free vision screenings for seniors and children in an effort to raise awareness for sight threatening conditions. Contact us today to discuss your eye care needs.
Verified Patient Reviews
Was seen as soon as I got there. Took care of all my inquiries and answered all my questions. Looking forward to returning for future visits.
Great professional! :)
Very good atention
The doctor was great! However, the ladies selling the glasses/assistants were very persistent and would not stop bothering you if you did not want to purchase glasses during your eye exam.
Very professional, friendly and right on point with answers and solutions. Definitely is my eye doctor forever
Friendly, professional and right on point Definitely I found my right eye doctor
She is Awesome the visit to the office was very nice I already refer this office to my sister and she is taking her also what a great experience I highly recommend
The staff were very friendly .. they make you laugh .. the wait was not long at all The only thing that was annoying is when I was done they told me the doctor needed to see me again .. I sat there for 20 Minutes waiting for the doctor.. she didn't need to see me at all I could of left 20 Minutes ago .. they were lacking of communication
I was taken care of in a timely manner. Office staff was friendly and helpful.
Very professional, thorough, capable, clean office, treated children gently. Will visit her again.
Very helpful. Took her time to explain things and was very professional.
She is great and spends time time with her patients ! Greatly reccomend her!
Horrible they don't have internet access that's why I have to re write all the information that I put online.
Extremely comfortable with Dr. Napolitano. She is a very warm and personable. Very glad with my decision to change my vision doctor. Great office staff too. I will recommend them to anyone looking for an optometrist.
A Wonderful appointment going back next week
The staff was extremely friend. My eye test was quick and the doctor kept me well informed.
I was very satisfied with her professionalism. She answered my questions thoroughly. The two woman that helped with the transactions of classes etc, were so nice & my daughter felt at ease. Made an appointment for my son while I was at it. Lol....
We scheduled an appointment with Dr. Melania Napolitano but never saw her. Instead, we were seen by Dr. Brenda Liang. This review and the stars are for Dr. Brenda Liang. Dr. Liang was wonderful. My eyesight is terrible and I haven't seen an eye doctor in years. She was incredibly patient with me in trying to figure out my prescription. Turns out I needed to see an ophthalmologist. She referred me to an excellent clinic. I am very happy with her and with the clinic I was referred to. Dr. Liang's staff was wonderful. They immediately brought out the frames covered by my insurance. They did not pressure me to buy name brand glasses. They offered me "discounted" glasses that included the lens and the frames. They explained what exactly I was getting at the discounted price. This was separate from the glasses my insurance covered. Which was nice because my insurance will only cover 1 set of eye glasses, not 2. And I need 2 since I do not want bifocals. I highly recomment Dr. Liang and her office. They were professional, courteous, and kind. The office was clean and organized.
Swift, simple, comfortable visit! Receptionist and doctor were very friendly and attentive.
Love love love this place. Everybody there was super sweeet and gave me great advice when it came to picking out glasses.
Very professional and helpful!
Doctor was great. My mother has trouble following directions due to Alzheimer's; she was patient and helped her to take the exam to determine the prescription she needed for new glasses. As you know glasses are important to see for everyday functions.
I found this doctor and her colleagues to be very efficient, polite, and thorough. They explained what they were testing and why. I felt very comfortable with their knowledge and ability.
I went for an eye exam today got there 30 minutes early because i knew I had to fill out forms. Waited about 30 minutes which was reasonable. I think Dr. Napolitano is very professional. I recently took a biology class, so during the eye exam I understood what she was saying when she was pointing at the visuals of the inside of my eyes, interesting. Dr. Napolitano also made recommendations that I also respect. She seems like the reserved, brainy, introverted-type, just like me. :-) Her assistants were friendly and we had great conversations while I waited. I'm happy I chose her and I will return again for my prescribed glasses.
The doctor diagnosed the infection quickly. Once I started using the prescription eye drop, my infection was stable within a day. Overall, I am very satisfied with the treatment. The only complaint I have is before visiting her, I verified that she accepts my insurance. But once I got there, they had for a payment right away before even billing the insurance to determine a contracted rate. I felt that should be have disclosed on the phone.
Excellent and to the point! Very informative and patient! Also listened to any questions and concerns i had...would highly recommend!
She was really nice, explained everything that was going on, and answered all of my questions.
She was very friendly and informative!
Wonderful experience. Great staff . Lovely physician , very thorough.
Everyone was friendly
Love the visit she was great the staff was great. She took the time to explain to everything I love the place.. There contact rates where cheaper then anywhere
Very friendly and informative!
I got to the office and was told the doctor was not coming in no one called to tell me then I was told I was not in the system. Thank goodness I has the text that showed my appt.
Everyone was super friendly and professional. However the lense they had to offer for my Medicaid were beyond terrible and only one fit my face. I understand I don't have the best insurance otherwise all is well
Friendly, professional office. Never made me feel rushed and handled all my needs.
They had all of my stuff ready and the appointment was fast, efficient, lighthearted
Really great experience!
Melania Napolitano and her staff were extreamly professional and courteous.
She was wonderful I am definitely going back. She knows what she's doing
The doctor was professional and helpful. The staff is friendly and welcoming.
Doctor is very professional. She was really friendly with my daughter. I recommend her for future patients.
In all honestly, this doctor wasn't bad, it was her staff that made sure I'd never want to step foot in there again. The doc has an assistant by the name of Genesis that is truly the worst, she gave me the run around for my glasses and even when i paid in full she never submitted my order until I had to call them back a week later to inquire. She doesn't ever call to give you an update on glasses that you've paid for, super unprofessional, I'd never come here again.
Very nice people, OD is very professional, I recommend.
Amazing service, and really nice people, from staff to the girl in the front. I LOVED the experience and literally can not wait to go back next year!! If your in Woodside, please go here. Thank you.
Dr. Napolitano is very easy to work with. Accurate diagnosis and quite well technology tools she uses.
I was pleasantly surprised by the care and overall experience of my visit. The level of professionalism by the staff was unmatched. The office size office and the examination where very spacious, and easily accommodated my 42" wheelchair. Which was much different from my other experiences in the majority Queen medical offices (which have been in remolded apartments) that I have visited. these are not very Handicap friendly, for wheelchairs.
Professional and courteous
She was very professional and very informative about the exam and willing to answer any questions I might still have.
It was terrific! Easy.
Great! Very professional.
She was helpful and truly cared for my eyes. I would highly recommend her!
The Woodside office was a little strange. It seemed like there were a few medical practices of varying specialties sharing the same space. Also, the central AC for the building wasn't working on the day I visited so it was VERY hot. Once I was able to track down the correct check in location my visit was very pleasant. I was seen right away, and the doctor was very professional and attentive.
Excellent service. I go again
First off, the office is amazing. It is quiet, calm, and has a good variety of glasses to browse. The wait time was short, and the procedure was calm and comfortable. The doctor was, nice, very respectful, and did her job amazingly.
She was great, really nice, made my visit very fast and easy, will comeback again
She was very thorough and professional.
Professional and personable. Had an excellent visit
Dr Napolitano is the most kind and thorough optometrist I've visited. Very patient and attentive, extremely knowledgable. Highly recommended!
I made the apt at Zocdoc cause I saw the spot open. Nobody contacted to me before my appt and when I went there they charged me as an emergency visit copay. I think they never check Zocdoc's pop up. I still don't understand why they have Zocdoc or the office doesn't know how to use Zocdoc. Which is unprofessional.. But the Dr was ok.
I went to see Dr. Melania Napolitano after a friend recommended her. She was thorough and informative. I felt I received an excellent examination and will definitely return to see her for my next eye check-up.
She was great with my seven yr.old son. I love ther fact that she would like to see him quarterly and track his progress with his lenses. I will be going back myself to have myself examined.
She was nice and took time to listen every detail of my problems. Thanks Doc.
Dr. Melania was kind, patient and knowledgeable. She gave enough time to listen and take necessary steps for bedside manners. Will visit her again definitely.
Very informative,explained everything thoroughly highly recommended.
Front desk needs more professionalism and organize themselves!
She was very thorough and personable! She listened to me and all my issues. I will def be going back to her!
Great doctor worth the visit, fast and great with patients. Highly recommended
Very nice clean office. The entie staff is very friendly and made myself and my daughter feel very comfortable.
Good very helpful and friendly doctor and staff
Amazing customer service , Very well pleasant and professional.
Very pleasant experience- would highly recommend.
She was very thorough and explained everything very well. Very friendly and polite!
It was great. Dr. Napolitno was knowledgeable and thorough. I enjoyed the visit
I was in a hurry to renew my vision RX and cash in on the last of my insurance coverage before the end of the year to renew my contact lens supply. Having read the prior bad reviews I made this appointment against my better judgement since it was the closest available office with an appointment. While I do feel Dr. Napolitano's examination of my eyes was efficient, I was appalled by the offensive and aggressive treatment of the receptionist. She was very pushy about purchasing new frames (when I had no interest or need) and on three separate occasions ignored my clear statement of the quantities I wished to purchase, trying to strong arm me into a larger purchase than I needed. All of this was while my eyed were dilated, which made it impossible to read the papers she was pushing in my face to sign. Not only did I end up leaving without the contacts I desperately needed out of frustration and a decision to take my business elsewhere, I later found out she overcharged my credit card for ambiguous additional services, and left a hold on my insurance so that I was unable to purchase the contacts elsewhere. Being the end of the year due to their bitter, rude, and unprofessional behavior I have lost half a years worth of contacts that should have been covered by my plan! There is nothing I can do about my loss, but I hope you will heed my warning. Go elsewhere if you are looking for professionalism and respectful treatment.
The Dr was oddly passive aggressive. I wouldn't go back.
It was great! Everyone was really nice.
Very pleasant and informative.
They treated me very well. And answered all my questions. Even if I did not understand, they took there time.
She was great & very nice.
Doc was a little rude and short not very patient.
Dr.Napolitano and her staff were easy going and down to earth. I had a thorough exam, I addressed all my eye issues and ordered my glasses. I'm impressed.
Took Me in early (90 mins before my scheduled time) and was very quick to get me through the appointment. Zocdoc didn't send my info though so I had to fill it out at the office. Will be back she was great!
This was by far the best experience I've ever had with any doctor. Dr. Napolitano was very competent and friendly. She took the time to explain things to me and she answered all of my questions. She didn't rush through our appointment, as many other doctors do. I would recommend her 100%.