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Dr. Melania Napolitano, OD

Optometrist

Professional statement

Born in Brooklyn, NY, Dr. Napolitano spent most of her childhood living in Napoli, Italy giving her the ability to speak both Italian and Spanish fluently. She earned her Doctorate from SUNY State College of Optometry and completed her Bachelor of Science Degree from Queens College, NY. In addition to eyeglass and contact lens prescription, Dr. Napolitano specializes in the diagnosis and treatment of dry eye, red eye, glaucoma, macular degeneration, cataracts, diabetic retinopathy, vision therapy, and specialty contact lens fitting for astigmatism and presbyopia. She is very passionate about her field and is an active member in many professional associations aimed at improving the practice and delivery of optometric care. She also regularly volunteers her time in the community lecturing and providing free vision screenings for seniors and children in an effort to raise awareness for sight threatening conditions. Contact us today to discuss your eye care needs.

In-network insurances

  • 1199SEIU
  • AARP
  • ACE

Specialties

  • Optometrist

Practice names

Education and training

  • State University of New York, Doctor of Optometry

Zocdoc awards

See you again

Languages spoken

  • English
  • Spanish
  • Italian

Provider's gender

Female

NPI number

1750572459

Office locations

20/20 Eye Care

145 Mineola Blvd

Mineola, NY 11501

20/20 Eye Care

82-20 A Eliot Avenue

Middle Village, NY 11379

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Very straightforward!
Source: Zocdoc
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My eye exam went smoothly and I was out of the office within 45 minutes (including some wait time). I would definitely recommend this office!
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She was all right and she responded to insurance questions very well. Her bedside manner could use a little upkeep, but for the most part everything is at it should be.
Less than 3 months ago
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Very Informative, Casual, and Patient
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Doctor was nice, front desk girl wasn’t welcoming and didn’t smile once.
Less than 3 months ago
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I love Dr. Napolitano. She is professional, friendly and explains things fully and patiently. I highly recommend her!
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From beginning to end absolutely amazing ! The Doctor and the ladies at the front desk were very nice. I arrived to my appointment about half hour earlier and I was seen right away.
Less than 3 months ago
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Everything went very well very good .
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She is very pleasant.
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When I arrived to the office there was a different optometrist than the one I booked with but he was good, explained everything and with no wait at all
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I had a good experience with Dr. Napolitano. She was thorough with the examination. Her bedside manner was better than I’m use to. I would recommend her. I feel like the receptionist was pretty good and pleasant. I didn’t particularly carefor the glasses purchasing. I wasn’t thrilled about the pressure to be up-sold on glasses modifications.
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Be ready to wait even with an appointment never again.
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An awesome and thorough doctor. I saw that they had an opening online and walked in and they gladly took me in for a check up. Dr. Napolitano is very warm and diligent in listening to my concerns and made sure that I left her office worry free!
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A long wait but overall a very good experience! Dr. Napolitano is thorough, professional and approachable. The waiting area could use more chairs, though--there are only three!
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Very friendly office from start to finish and quick but not rushed. I wasn’t able to find a pair of glasses I liked but they were patient and helped me try on as many as I wanted and never made me feel like I was a bother.
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great dr! she explained anything I asked, super informative
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Very pleasant doctor. Walked me through everything and was very clear and helpful. Mineola office could benefit from some order.
Less than 1 year ago
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Dr. Napolitano and the office staff are very helpful and professional.
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Doctor and staff are very Nice, knowledgeable and accommodating. I have been to both locations.
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doctor and staff excellent to work with .
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Great! Very nice and confident makes me feel that i made a great choice. Highly recommend also they have a nice selection of glasses.
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I was pleased with the Eye exam.
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The doctor will take her time to check your vision and choose the rght lenses for your glasses. This was a very pleasant visit.
More than 1 year ago
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In the past I have seen Dr. Napolitano and today her colleague Dr. Leeyang. In the past I have gone to visual eye therapy and I felt that it gave me bad habits visually wear i automatically strain my eyes tosee. Each year getting a pair of eyeglasses is the biggest head ache because every doctor BESIDES Dr Napolitano and Dr Leeyang seem to not have the patience or seem to care to assist me properly with getting the right prescription. My number one question during every eye exam to the optomitrist is if my eyes appear cross eyed when fully relaxed and if they can switch between frames multiple times which always tends to annoy them. Instead of assist me properly they always end up writing me a prescription for the same strength lenses for both eyes meanwhile one eye is stronger than the other. I usually also am strong armed into getting bifocals or progressive lenses which where always something i felt I never needed. Last year I found Dr Napolitano and had an excellent experience. Not only did she tell me that one eye was stronger than the other but that I had multiple stigmatisms in one of my eyes. With the prescription she wrote me I was able to see properly wearing one set of eyeglasses and lenses for everything reading and distance. This year I went to her office and was seen by Dr Leeyang who was just as nice and professional and had an excellent experience. She was patient, friendly, corteous, detailed with everything she was doing and helped assist me with getting the proper prescription so that I can see clearly and comfortably. I wouldnt hesitate to recommend any doctor that is part of the 20/20eye-care team. This is my go-to place for any of my vision needs as of 2016 and forward. Don't waste your time with impatient obnoxious Doctors that are just looking to take your money or milk your insurance company for every cent they can not caring weather or not the prescription lenses are correct this way you have to come back early and pay out of pocket for another pair of glasses. Do yourself a favor and go see Dr Napolitano and any of her associates and do yourself some justice.
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Was for my son and his first visit without me, very helpful and patient. Daughter went there a well and was very happy with her visit!
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Was seen as soon as I got there. Took care of all my inquiries and answered all my questions. Looking forward to returning for future visits.
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Great professional! :)
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Very good atention
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The doctor was great! However, the ladies selling the glasses/assistants were very persistent and would not stop bothering you if you did not want to purchase glasses during your eye exam.
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Friendly, professional and right on point Definitely I found my right eye doctor
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Very professional, friendly and right on point with answers and solutions. Definitely is my eye doctor forever
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She is Awesome the visit to the office was very nice I already refer this office to my sister and she is taking her also what a great experience I highly recommend
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The staff were very friendly .. they make you laugh .. the wait was not long at all The only thing that was annoying is when I was done they told me the doctor needed to see me again .. Isat there for 20 Minutes waiting for the doctor.. she didn't need to see me at all I could of left 20 Minutes ago .. they were lacking of communication
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I was taken care of in a timely manner. Office staff was friendly and helpful.
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Very professional, thorough, capable, clean office, treated children gently. Will visit her again.
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Extremely comfortable with Dr. Napolitano. She is a very warm and personable. Very glad with my decision to change my vision doctor. Great office staff too. I will recommend them to anyone looking for an optometrist.
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Very helpful. Took her time to explain things and was very professional.
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She is great and spends time time with her patients ! Greatly reccomend her!
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Horrible they don't have internet access that's why I have to re write all the information that I put online.
More than 1 year ago
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The doctor diagnosed the infection quickly. Once I started using the prescription eye drop, my infection was stable within a day. Overall, I am very satisfied with the treatment. The only complaint I have is before visiting her, I verified thatshe accepts my insurance. But once I got there, they had for a payment right away before even billing the insurance to determine a contracted rate. I felt that should be have disclosed on the phone.
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A Wonderful appointment going back next week
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We scheduled an appointment with Dr. Melania Napolitano but never saw her. Instead, we were seen by Dr. Brenda Liang. This review and the stars are for Dr. Brenda Liang. Dr. Liang was wonderful. My eyesight is terrible and I haven'tseen an eye doctor in years. She was incredibly patient with me in trying to figure out my prescription. Turns out I needed to see an ophthalmologist. She referred me to an excellent clinic. I am very happy with her and with the clinic I was referred to. Dr. Liang's staff was wonderful. They immediately brought out the frames covered by my insurance. They did not pressure me to buy name brand glasses. They offered me "discounted" glasses that included the lens and the frames. They explained what exactly I was getting at the discounted price. This was separate from the glasses my insurance covered. Which was nice because my insurance will only cover 1 set of eye glasses, not 2. And I need 2 since I do not want bifocals. I highly recomment Dr. Liang and her office. They were professional, courteous, and kind. The office was clean and organized.
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The staff was extremely friend. My eye test was quick and the doctor kept me well informed.
More than 1 year ago
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I was very satisfied with her professionalism. She answered my questions thoroughly. The two woman that helped with the transactions of classes etc, were so nice & my daughter felt at ease. Made an appointment for my son while I was at it. Lol....
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Swift, simple, comfortable visit! Receptionist and doctor were very friendly and attentive.
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I found this doctor and her colleagues to be very efficient, polite, and thorough. They explained what they were testing and why. I felt very comfortable with their knowledge and ability.
More than 1 year ago
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Friendly, professional office. Never made me feel rushed and handled all my needs.
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I made the apt at Zocdoc cause I saw the spot open. Nobody contacted to me before my appt and when I went there they charged me as an emergency visit copay. I think they never check Zocdoc's pop up. Istill don't understand why they have Zocdoc or the office doesn't know how to use Zocdoc. Which is unprofessional.. But the Dr was ok.
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Love love love this place. Everybody there was super sweeet and gave me great advice when it came to picking out glasses.
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Doctor was great. My mother has trouble following directions due to Alzheimer's; she was patient and helped her to take the exam to determine the prescription she needed for new glasses. As you know glasses are important to see for everyday functions.
Source: Zocdoc
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