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Dr. My-Hanh Vu, OD

Optometrist

Professional statement

Dr. My-Hanh Vu is an Ohio native and received her undergraduate and doctorate degrees from The Ohio State University. Dr. Vu became exposed to the East Coast during her training at OMNI Eye Services of New Jersey and New York, a surgical center that treats a variety of end-stage eye conditions. At OMNI, she developed a vested interested in ocular pathology. She expanded her knowledge of ocular disease at the Cleveland Veteran Affairs hospital and the ophthalmology department at Case Western Reserve University. These experiences have vastly shaped Dr. Vu's dedication to early recognition and prevention of ocular disease. This is why she stresses the importance of yearly eye exams and UV protection for your eyes. In addition, Dr. Vu has extensive experience with complicated contact lens evaluations from multifocal to rigid gas permeable contacts for keratoconus. She is dedicated to staying on the forefront of contact lens technology through meetings with contact lens representatives and attending continuing education courses. Dr. Vu is a member of the American Optometric Association and volunteers for Onesight missions, providing complementary eye exams for underprivileged patients. During her free time, Dr. Vu enjoys eating everything the city has to offer, and especially gets excited when she finds a hidden gem in the city. Dr. Vu delves into her creative side through oil painting and writing poetry. She also enjoys traveling to historical cities, hiking in upstate New York, and playing tennis.

In-network insurances

  • ACE
  • Aetna
  • Anthem Blue Cross

Specialties

  • Optometrist

Practice names

Education and training

  • Ohio State University, Doctor of Optometry

Zocdoc awards

Rapid registration
See you again

Languages spoken

  • English

Provider's gender

Female

NPI number

1851600407

Office locations

Herald Square EyeCare

901 6th Ave

New York, NY 10001

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Loved Dr. Vu. She's so thorough, friendly, and for the first time in a long time, felt unrushed at a doctor's appointment. She was helpful in prescribing me only what I needed, and was open to making things comfortable for meso I didn't have to spend anything more than I wanted. She's very understanding and patient and knows a lot about everything I asked about! The front desk staff is also friendly and knowledgeable. I'm definitely going to back to see her!
Source: Zocdoc
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This was the most comprehensive eye exam I’ve ever had. Dr.Vu actually took the time to explain everything to me, and was very thorough in making sure I had exactly what I needed. Recommending her to all my friends!
Source: Zocdoc
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Really sweet and easy appointment! Highly recommend.
Source: Zocdoc
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Simply put, Dr. Vu walks a great balance between thorough, friendly, knowledgeable, and curious. The entire workflow in her office is digital, which was refreshing for me, coming from an older optometrist with a more analog style. This wasby far the most comprehensive and insightful eye exam I’ve ever received in my life. But we all know that sometimes on Zocdoc you get a great doctor but not a great office staff. This was not the case at all. Angela at reception was kind and transparent, she let us know what was covered and what our copay was upfront. Allysia did my eye exams before I saw Dr. Vu and she told me step by step what was going to happen so I was always aware of the process. And Rachael helped me get new lenses for my frames, in a refreshingly honest, transparent and friendly way. This office has really good chemistry; they talk and laugh and do a good job. I like environments like this.
Source: Zocdoc
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She is very easy to talk to and explains everything thoroughly without you having to ask. She made me feel comfortable and always asked if I had any other concerns or questions.
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Super excellent doctor. Thorough and precise. She was the first person to ask about my eye dryness -- something other doctors ignored as I kept getting styes
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Dr. Vu was incredibly detailed and thorough. I appreciate the level of kindness she as well as her support staff showed me. I would recommend Dr. Vu highly!
Source: Zocdoc
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Great doctor very professional and in-depth concerning all of the tests. Even showed me the almost X-ray of my eye and explained why most everything looked great. Office staff were also great, friendly and very helpful.
Source: Zocdoc
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Dr. My-Hanh Vu is amazing! She is kind, professional and knowledgeable. I highly recommend her.
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The front desk and team was very courteous and the doctor was very thorough and sweet. Wait was a bit long but the care they showed me once i saw the doctor was great.
Source: Zocdoc
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It took less than 10 minutes to get startedloop even when I was running late. Everyone was professional. Dr. Vu was very knowledgeable and friendly. The only downside is that the place is hard to find because it's in the LensCrafters store in Manhattan Mall.
Source: Zocdoc
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Everyone was extremely helpful and amazing. They walked me through everything step by step.
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She is great and very personable!!
Less than 3 months ago
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Everyone was extremely friendly and the exam was super quick! Thank you!
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Great “bedside” manner. Helped calm me when I was worried about what turned out to be a small easy to treat case.
Source: Zocdoc
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Dr. Vu is one of the best optometrists I have ever had. She was extremely thorough, patient, and very helpful in providing advice to better care for my eyes. She offered many options and choices to fit my needs and tookcare in providing me with important information on how to maintain the health of my eyes. Her front office nurses/receptionists were also very patient and took the time to explain costs and the benefits I had. Excellent experience all around.
Source: Zocdoc
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Dr. Vu was friendly and informative. I would definitely return for my next eye exam.
Source: Zocdoc
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She did not actually accept my vision service, while advertising that they do. If you have VSP, know that they are not in network and will accept the insurance as an out of network provider. This is dishonest and even with2 confirmation phone calls, they did not mention this until I was in the office and I had to pay. Be weary if you have VSP and trying to use this eye doctor.
Source: Zocdoc
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Very professional, highly recommend. Do note that the office is inside the lens crafters.
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Very pleasant and very informative.
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The only downside to the appointment was administrative; Dr. My-Hanh Vu was great. As a first time patient, the office staff asked me to fill out a lot of papers, not realizing I had already filled them out ahead of timevia Zocdoc. Additionally, when they printed out some forms that looked like they drew from my Zocdoc info, some of it was not correct. The biggest issue was that the staff could not connect to their system to verify my insurance so I had to pay out of pocket with the assumption I will be reimbursed for the difference. Finally, the staff sent me in to see a doctor other than My-Hanh Vu which was frustrating after having spent time specifically selecting her. I mentioned this to the doctor, and she then sent My-Hanh Vu in which was much appreciated. Aside from the administrative issues at the office / accessing Zocdoc's info, the appointment with My-Hanh Vu herself was fantastic. She explained my condition clearly and offered short and long term care. She was fantastic, and I would see her again.
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Very attentive and nice doctor!
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Dr. Vu was very informative and patient to answer all my questions and took the time to explain everything I wanted to know. I would recommend Dr. Vu to my family, friends, and co-workers!
Less than 6 months ago
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Very informative, took the time to advise me, great recs, all around great.
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Dr. My-Hanh Vu spent a long time with me, reassuring me and doing all necessary testing. Will be seeing her again!
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Dr. Vu was amazing! She took the time to answer all of my questions (of which I had many), she was smart, diligent, and very kind. I thought her staff were also friendly and efficient. I would highly recommend her!
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The eye exam was done thoroughly, the staff was friendly and all my questions were answered attentively.
Less than 6 months ago
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Employee at front desk wasn't too welcoming and seemed almost annoyed with my insurance questions. The wait was around 30 mins, but understandable in NYC at the end of the day. The staff was great and explained every procedure before doingit and Dr.My-Hanh Vu was fantastic! Knowledgeable, kind, and easy to talk to.
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Amazing doctor, very kind and knowledgeable. Was able to detect a thyroid issue and recommended to the appropriate physician.
Less than 6 months ago
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Great doctor... professional, courteous and was very thorough
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Amazingly sweet doctor - all of the eye exam results and my questions were explained thoroughly and I was treated very well. Highly recommend!!!
Source: Zocdoc
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Dr. My-Hang is wonderful! Very friendly, thorough and knowledgeable. She even gave me nutritional tips for taking better care of my eyes. Overall, best optometrist experience I’ve had. Highly recommend!
Source: Zocdoc
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She was honestly one of the nicest doctor's I've ever been to. She explained everything very thoroughly, answered all my questions and was easy to talk to.
Source: Zocdoc
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So sweet and took the time to see if I had any question. Such a sweet demeanor and friendly staff.
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Dr. My-Hanh Vu is the best optometrist I’ve ever had. Amazing “bedside manner”, thoroughly explained all of my options, and didn’t make me feel pressured at all! As long as I live in NYC, I’ll continue going to her! (The womenat the check-in desk were also super friendly and courteous!)
Source: Zocdoc
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The front desk staff at Herald Square Eyecare (within the Lenscrafters) were exceptionally friendly and helpful. They paid attention to the details, provided useful guidance, and looked up my information from ZocDoc to reduce my paperworkburden. My HSA card was expired when I arrived and they provided me options for keeping my appointment but transferring the cost to my HSA later. I did not see Dr. Vu but saw instead Dr. Lee (?). She was patient and thorough. When I said that there was a bit of sensation with my contact lens, she took a look and helped find a better fit for me.
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Note: the 901 Ave. of the Americas office is in the Lenscrafter in the Manhattan Mall on the second floor.
Less than 1 year ago
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She is very nice and easy to talk to. Explained very well for me to understand. Definitely go back and recommend others.
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I was very happy with my appointment with Dr. Vu - she is clearly so knowledgeable and willing to help her patients! The other staff at this office were also incredibly friendly and helpful - I would definitely recommend.
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She was an excellent doctor and I really appreciated that I was taken on time. Very thorough exam.
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Great! Everyone was incredibly cordial and professional. The visit went by smoothly and quickly. The service was great.
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Dr. Vu was fantastic! she made me feel comfortable and answered all my questions and concerns offered various solutions, etc everyone is the office were wonderful as well and super friendly. Happy to have found a permanent optometrist.
Source: Zocdoc
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Dr. Vu and her team at Herald Square Eyecare are extremely helpful & friendly. One of the women at the front desk helped me resolve an issue with my insurance, and was very kind and clear when administering pre-visit eye tests.Dr. Vu is friendly, takes the time to explain things, and makes the patient feel comfortable during their visit. Would recommend to anyone
Source: Zocdoc
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The team at Herald Square Eyecare was amazing. One of the friendliest staff I've ever experienced. Dr. My-Hanh Vu is incredibly patient, informative, and courteous. The single best experience I've had at any eye appointment. She also gaveme many sample packs to trial daily contacts. Highly recommended you schedule your next appointment with this team.
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Pleasant and thorough
Less than 1 year ago
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Dr Vu is great and cannot be recommended enough
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Great service
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Very thorough and professional
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Doc was very nice, took her time, and happily answered all questions. Recommended a great new brand/line of contacts and provided a nice supply of samples to test out + samples of my old brand to hold me over until idecide and order another year supply. Will be back next year.
Less than 1 year ago
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They were running behind, and I waited almost an hour to be seen. That being said, the receptionists and the Doctor were great.
Source: Zocdoc
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