What patients are saying
Overall rating
4.82
Average wait time
4.60
Bedside manner
4.85
“I have had the pleasure to see different providers the 2 times I had appointments. They were caring, understanding and patient.
I was taken in immediately upon arrival. All staff were pleasant and helpful.
Anyone that you see at the Champions location will be wonderful.”
Joan R.March 22, 2026
“It was super easy to make an appointment and was was best the wait time was very minimal. I was treated with friendliness and clarity on what was I going to pay. After I left I was actually feeling better because they gave me a shot and my ear pain and throat was feeling better. I love going to the champions place ”
Laura F.March 20, 2026
About Next Level Urgent Care Champions
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
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Office location
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.60
Bedside manner
4.85
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
127 reviews
Most relevant
Very pleased l was seen & diagnosed by a Doctor instead of a nurse or PA. I hope this remains as a part of your services.
May 28, 2025Zulema R.Verified patient
When you are feeling ill and you need immediate care there is no better option than this clinic.
November 4, 2025Barbara D.Verified patient
They were very friendly they listened well just overall a very good experience
March 16, 2026James R.Verified patient
I had a great experience. Everyone knew what they were doing. Time was used efficiently and effectively.
June 6, 2025David H.Verified patient
The experience was very pleasant, and if necessary, I would definitely return.
January 16, 2026Mary S.Verified patient
Every doctor has been thorough and listened to my concerns. Thank you
March 1, 2026Krista L.Verified patient
Ease making appt..very personable, very kind and considerate of our needs, very helpful, and through
April 26, 2025Sigmond P.Verified patient
Very fast and friendly service
Will definitely use them again
March 18, 2026Cynthia B.Verified patient
Always prompt, listened to my concerns, treated my symptoms. Quick and painless!
September 25, 2025Initials hidden
Doctor was very informative and dealt with me in an honest manner. Very direct which I like.
April 9, 2025Michelle S.Verified patient
Great staff and kind and caring providers overall great visit.
January 22, 2026Lisa B.Verified patient
I always enjoy my time when I get serviced at Next level
March 4, 2026Ebony P.Verified patient
My dr was excited to see me after 2 years I love her
February 8, 2026Tatyana T.Verified patient
Appointment was on time, efficient and all staff were kind.
August 25, 2025Elizabeth W.Verified patient
No wait! Dr DeLaCruz was professional and took time with me.
July 22, 2025Sherry F.Verified patient
Great doctor. He was very knowledgeable and friendly.
July 20, 2025Gentrie M.Verified patient
Overall, it was a good experience.
March 24, 2026Initials hidden
I have had the pleasure to see different providers the 2 times I had appointments. They were caring, understanding and patient.
I was taken in immediately upon arrival. All staff were pleasant and helpful.
Anyone that you see at the Champions location will be wonderful.
March 22, 2026Joan R.Verified patient
It was super easy to make an appointment and was was best the wait time was very minimal. I was treated with friendliness and clarity on what was I going to pay. After I left I was actually feeling better because they gave me a shot and my ear pain and throat was feeling better. I love going to the champions place
March 20, 2026Laura F.Verified patient
Top tier service across the board
March 19, 2026Candace B.Verified patient
The staff was friendly. I made the appointment online and completed the paperwork online as well. I had.to wait an hour to see the doctor with an appointment. That was the only negative. I have used this clinic in the past and will continue to use.
March 15, 2026Keri G.Verified patient
Nice, friendly staff professional staff
March 15, 2026Edward M.Verified patient
Excellent care by medical staff and helpful in positioning for X-rays as I could barely stand. Results of X-rays given by physicians assistant was no broken bones although degraded. Perhaps X-ray positioning did not show knee bone on bone abrasion but that was not mentioned. Other drawback was giving us someone else’s X-rays when we requested CD for ortho appointment.
Less than 1 month agoInitials hidden
I have used Next Level for years and have always been completely satisfied with the staff, the facility, and the assurance of them listening and acting on what was needed to get me well. I highly recommend this Next Level Urgent Care to anyone who needs care immediately if they are unable to see there primary care doctor right away.
Less than 1 month agoInitials hidden
Everyone from the moment we walked in was totally helpful and professional, very caring of our needs..all the girls took good care of us and our Dr. was fantastic
Thank you to all
March 2, 2026Sigmond P.Verified patient
My doctor was absolutely wonderful. She truly understood how I was feeling and I really felt like she wanted to help me feel better. Thank you!
March 1, 2026Krista L.Verified patient
Clean establishment, friendly staff, short wait time, doctor took her time and really cared for my son. It was very easy to book the appointment online. Before I arrived, I worried that we would have a long wait but I was pleasantly surprised that we only waited a few minutes. The staff was great and you can tell that they are very well organized. I was very impressed and will definitely return next time we need it.
February 20, 2026Benjamin H.Verified patient
Very good
February 17, 2026Christopher D.Verified patient
The Dr I saw ignored all the symptoms I told her I had and stated I had a “viral upper respiratory infection” and gave nothing but cough medicine and a nasal spray, and told me to remain on OTC meds to keep my fever at bay.
I had to see another provider because of how bad my symptoms worsened and finally got antibiotics and 2 other medications that actually helped.
Had I gone with this physicians recommendations I am pretty certain I would have gotten pneumonia. She didn’t care I was coughing up bloody/dark yellow phlegm or blowing that out of my nose as well with nose bleeds. All she saw was that I was negative for Covid and Flu and dismissed me. I missed 7 days of work trying to recover when she could have easily helped me avoid this by treating my symptoms appropriately.
Less than 3 months agoInitials hidden
Great experience, great service!!
Less than 3 months agoInitials hidden
Clear communication.
February 1, 2026Ann M.Verified patient
yes, I go there several times a year.
Less than 3 months agoInitials hidden
Great
January 21, 2026Initials hidden
Yes i strongly recomede to a friend
January 20, 2026Primo V.Verified patient
Very good you have great improvements
January 16, 2026Richard G.Verified patient
They’re always very efficient, kind, and I always leave with a resolution. I love that they have the ability to take x-rays as well as the ability to wait in my car. I would definitely recommend.
January 9, 2026Initials hidden
Excellent Care!
January 8, 2026Selina M.Verified patient
They knew about my time of arrival they was kind and answering all my question and listen to me and the nurse PA explain everything so well to my understanding
January 6, 2026Vickie M.Verified patient
I could get an x-ray and be seen as needed.
January 5, 2026Suzanne R.Verified patient
Long edit time and then the doctor rushed the visit. Never looked in my ears or mouth. Diagnosed with a viral infection maybe tyre but I got home and have a fever with no antibiotics. Probably the worse visit I’ve ever had there. May not go there again.
December 31, 2025Debra L.Verified patient
Very inviting and helpful to my care
December 4, 2025Julia A.Verified patient
Impressive Medical Team!
Professional, friendly, kind and efficient.
I cannot say enough about my doctor! My friend had used her and said she was amazing. She was totally correct. I am not sure if I am suppose to mention her name or the staff's name but Kudos to an Amazing doctor and her Team.
November 13, 2025Initials hidden
The doctor was great and also the staff. They were accommodating and patient with my son. He us autistic and he was treat with respect and they listened.
November 8, 2025Joseph T.Verified patient
Very professional and very helpful
November 6, 2025Maryjo P.Verified patient
Always dependable, always takes care of our needs
November 2, 2025Sigmond P.Verified patient
My doctor was fantastic. She asked many questions and was very thorough in the whole process. I will definitely highly recommend her
September 24, 2025Paul N.Verified patient
Very positive experience. Staff was very efficient and Tech was very knowledgeable. I will definitely use this location again.
July 27, 2025Initials hidden
Front desk ladies very welcoming and kind..nurse that came in to see us.. great, friendly and professional..even laughed husband jokes..Dr was great listened, recommended what we needed..very pleased
April 27, 2025Maryjo P.Verified patient
They were very helpful in narrowing down the root cause of my symptoms. The staff were all friendly and had excellent bedside manner.
April 6, 2025Evita S.Verified patient
I got there 15 minutes early. They saw me a few minutes before appointment time. Everyone seemed so nice and caring. First class service.
March 28, 2025James W.Verified patient
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How soon can I make an appointment with Next Level Urgent Care Champions?
Generally, Next Level Urgent Care Champions has appointments available on Zocdoc within 1 week. You can see Next Level Urgent Care Champions's earliest availability on Zocdoc and make an appointment online.
Is Next Level Urgent Care Champions accepting new patients?
Next Level Urgent Care Champions generally accepts new patients on Zocdoc. You can see Next Level Urgent Care Champions's earliest availability on Zocdoc and schedule an appointment online.
Does Next Level Urgent Care Champions accept my insurance?
Choose your insurance plan to verify if Next Level Urgent Care Champions is in-network.
Can I make an appointment with Next Level Urgent Care Champions online?
Yes, you can make an appointment online with Next Level Urgent Care Champions using Zocdoc. It’s simple, secure, and free.
What practice does Next Level Urgent Care Champions work with?
Where is Next Level Urgent Care Champions's office located?
Next Level Urgent Care Champions's office is located at 15882 Champion Forest Dr, Spring, TX 77379.
What are common reasons for patients to see Next Level Urgent Care Champions?
Next Level Urgent Care Champions frequently sees patients for Hearing Problems, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Next Level Urgent Care Champions on their profile.
What languages does Next Level Urgent Care Champions speak?
Next Level Urgent Care Champions speaks English.
How do patients rate Next Level Urgent Care Champions in reviews?
127 patients have reviewed Next Level Urgent Care Champions. The overall rating for this doctor is 4.82/5. They have a 4.85/5 rating for bedside manner and a 4.6/5 rating for wait time. You can read individual reviews and ratings on their profile.