What patients are saying
Overall rating
4.50
Average wait time
4.69
Bedside manner
4.76
“Everything was great!! Cynthia communicated just like she told us and was very thorough!!! We will definitely go back if we have too!!”
Dennis C.February 20, 2026
“Urgent care is the best place to go if you have a medical problem and are not sure whether to go see a specialist. They will make an assessemnt and direct you to the right place. Thay are super nice and friendly.”
Dolores M.February 15, 2026
About Next Level Urgent Care Falcon Landing
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
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Medicare
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Office location
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.50
Wait time
4.69
Bedside manner
4.76
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
117 reviews
Most relevant
I was shocked that the staff there remembered me from the last time I was there! Unexpected and sweet at the same time.
October 7, 2025Initials hidden
Friendly staff and I was seen right at my appointment time. Office was clean and waiting room is nicely furnished.
December 7, 2025Hamilton F.Verified patient
Ms Erika Morrison was great Í like her understanding and recommendations
Less than 3 months agoInitials hidden
Staff was super friendly and listened to my needs. Very impressed with Dr. Christian.
June 30, 2025James T R.Verified patient
Friendly, professional and quick. Overall experience was fantastic, highly recommend.
April 19, 2025Fredrik R.Verified patient
Staff is professional but friendly and compassionate.
February 27, 2026Pamela W.Verified patient
Friendly and professional! Fast service and met my needs.
December 6, 2025Albert G.Verified patient
My experience was very good. They are very helpful.
September 24, 2025Pooja M.Verified patient
Good
March 25, 2026RileyAnne Q.Verified patient
Very good
March 16, 2026Maria Julia D.Verified patient
Everything was great!! Cynthia communicated just like she told us and was very thorough!!! We will definitely go back if we have too!!
February 20, 2026Dennis C.Verified patient
Appointment felt rushed and I was misdiagnosed or given medication that is not effective. I have not seen any improvement to my condition. I will need to visit my GP.
February 18, 2026Initials hidden
Urgent care is the best place to go if you have a medical problem and are not sure whether to go see a specialist. They will make an assessemnt and direct you to the right place. Thay are super nice and friendly.
February 15, 2026Dolores M.Verified patient
Excellent care
February 8, 2026Denis G.Verified patient
Yes.
February 3, 2026Suzanne N.Verified patient
It was my first time to visit an urgent care. I was very pleased with the ease of making an appointment and the professionalism of the staff.
January 24, 2026Glenda H.Verified patient
Everyone was kind, patient, and helpful!
January 24, 2026Amanda M.Verified patient
The office was spotless with a nice design. It wasn’t the basic doc office chair setup you see in most clinics. The young lady Deryka was a rather helpful receptionist when I couldn’t find the link to my paperwork. Rita brought me back immediately, took my vitals, and carefully verified my meds. Sadly many offices will skip that part. Dr Crystal Durand seemed extremely knowledgeable about my medical conditions / meds. She was a lifesaver today since I couldn’t get to my own doctor in time. I would highly recommend Dr Durand / NextLevel. I have been to multiple locations. This is my favorite.
January 21, 2026Initials hidden
Provider was patient and clear regarding treatment plan which was performed in the clinic. She was ver professional and kept checking with me to make sure I was ok. Thrilled that she was able to help me and that an additional appointment with a specialist is not required.
December 15, 2025Initials hidden
I’ve been here several times this year with all that’s going on and around for my children and each time my expletives has been EXCELLENT! staff are welcoming and facility is clean they listen and we are never there for a long time
November 20, 2025Kaleb R.Verified patient
Life saver when you need it
November 18, 2025Christine H.Verified patient
Friendly staff and knowledgeable Doctor.
November 2, 2025Juan M.Verified patient
Good experience.
Less than 6 months agoInitials hidden
Great service!!!
October 10, 2025Susie F.Verified patient
It wasn’t good. I was crying because of flu and whole body was aching and nurse practitioner just said to me it’s normal with flu that’s it.
September 13, 2025Amna F.Verified patient
The care givers were nice. But I had a follow up question with my clinician and the number to the clinic goes to corporate and those corporate folks don't seem to have an idea of what's gong on or how to get back to a specific clinician or location. The call system is a 10th level maze. But after hours of trying, my clinic got back with me and got it sorted out. It was a stressful situation.
June 7, 2025Eric H.Verified patient
Thorough and prompt care. Understanding of current medications and health challenges was excellent. Excellent conversation surrounding symptoms. I would go there again.
May 29, 2025Leslie C.Verified patient
Quick and courteous staff from top to bottom. Forms to fill out were simple and painless. Quickly became my go to place for those smaller issues you can't wait to see your normal GP/doc.
May 28, 2025John C.Verified patient
Great experience and seen promptly. Lovely clinic
May 7, 2025Courtney B.Verified patient
Less than 1 month agoInitials hidden
March 17, 2026Perry G.Verified patient
Less than 1 month agoAshley C.Verified patient
February 14, 2026Ghenwa C.Verified patient
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February 9, 2026Amy C.Verified patient
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January 23, 2026Sofia L.Verified patient
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January 13, 2026Karen M.Verified patient
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January 10, 2026Dhanika P.Verified patient
Less than 3 months agoInitials hidden
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How soon can I make an appointment with Next Level Urgent Care Falcon Landing?
Generally, Next Level Urgent Care Falcon Landing has appointments available on Zocdoc within 1 week. You can see Next Level Urgent Care Falcon Landing's earliest availability on Zocdoc and make an appointment online.
Is Next Level Urgent Care Falcon Landing accepting new patients?
Next Level Urgent Care Falcon Landing generally accepts new patients on Zocdoc. You can see Next Level Urgent Care Falcon Landing's earliest availability on Zocdoc and schedule an appointment online.
Does Next Level Urgent Care Falcon Landing accept my insurance?
Choose your insurance plan to verify if Next Level Urgent Care Falcon Landing is in-network.
Can I make an appointment with Next Level Urgent Care Falcon Landing online?
Yes, you can make an appointment online with Next Level Urgent Care Falcon Landing using Zocdoc. It’s simple, secure, and free.
What practice does Next Level Urgent Care Falcon Landing work with?
Where is Next Level Urgent Care Falcon Landing's office located?
Next Level Urgent Care Falcon Landing's office is located at 9722 Gaston Rd, Katy, TX 77494.
What are common reasons for patients to see Next Level Urgent Care Falcon Landing?
Next Level Urgent Care Falcon Landing frequently sees patients for Hearing Problems, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Next Level Urgent Care Falcon Landing on their profile.
What languages does Next Level Urgent Care Falcon Landing speak?
Next Level Urgent Care Falcon Landing speaks English.
How do patients rate Next Level Urgent Care Falcon Landing in reviews?
117 patients have reviewed Next Level Urgent Care Falcon Landing. The overall rating for this doctor is 4.5/5. They have a 4.76/5 rating for bedside manner and a 4.69/5 rating for wait time. You can read individual reviews and ratings on their profile.