What patients are saying
Overall rating
4.74
Average wait time
4.56
Bedside manner
4.66
“Staff was very friendly, efficient, informative, and welcoming. Left with what I was needing and further information in a packet that explained what I was being treated for. ”
Gabriella W.March 26, 2026
“This urgent care location was fast and friendly. The appointment with NP Jessica B. went well. She listened, sympathized, prescribed treatment quickly and got me on my way. The only issue I had was one of my scrips got 'returned' due to confusion on whether or not I was allergic. This should have been double checked before I left the office as it took an extra 1.25 hours to sort it out. A lot of my time was wasted.”
Toni R.March 6, 2026
About Next Level Urgent Care South Rim
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
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Office location
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.74
Wait time
4.56
Bedside manner
4.66
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
69 reviews
Most relevant
I would definitely go back. And recommend others. I felt I was provided the best service I could get.
Less than 3 months agoInitials hidden
I have had the same provider in front desk the last two times I’ve been they are all fantastic
January 12, 2026Maria M.Verified patient
Very friendly but also professional staff. Seen right away. PA very knowledgeable.
May 30, 2025Jeanne L.Verified patient
Staff was nice and friendly. I got helped quickly.
September 9, 2025Victoria S.Verified patient
Very professional. They were with me right no time
April 10, 2025Sean H.Verified patient
Staff was very friendly, efficient, informative, and welcoming. Left with what I was needing and further information in a packet that explained what I was being treated for.
March 26, 2026Gabriella W.Verified patient
This urgent care location was fast and friendly. The appointment with NP Jessica B. went well. She listened, sympathized, prescribed treatment quickly and got me on my way. The only issue I had was one of my scrips got 'returned' due to confusion on whether or not I was allergic. This should have been double checked before I left the office as it took an extra 1.25 hours to sort it out. A lot of my time was wasted.
March 6, 2026Toni R.Verified patient
I called this morning due to ongoing symptoms and was told to come in for a scheduled 11:00 AM appointment. I arrived on time and waited until nearly 12:30 PM without being seen. When I asked, I was told walk-ins were causing the delay. I understand walk-ins happen at urgent care, but scheduled appointments shouldn’t consistently take a back seat with no proactive updates or realistic ETA. Very disappointing. Yesterday they diagnosed me with a sinus infection and put me on antibiotics and something got worse so that asked me to come back in today and today they diagnosed me possibly blue and told me to stop the antibiotic that they had asked me to start yesterday. Very confusing and very annoyed at the long wait time.
February 17, 2026Initials hidden
It was easy to schedule my appointment online and was able to get in quickly. There was no wait once I checked in. The PA saw me within 5 minutes. She was very thorough and listened carefully asking questions to fully understand my concerns. I needed x-rays and was in and out within 20 minutes. Very friendly competent staff.
January 22, 2026Tracy C.Verified patient
Recommended!
January 6, 2026Nihitha L.Verified patient
Great friendly listened to my concerns.
November 28, 2025Margin Guevara C.Verified patient
The entire experience, from scheduling online, completing paperwork, seeing the NP, and explanation of treatment, was exceptional. I also want to be sure to acknowledge the customer service when I had a question. Cathleen was kind and provided excellent service with an issue at the pharmacy. It was my first experience with Next Level and now I know why others have recommended them! Well done.
Less than 6 months agoElizabeth M.Verified patient
Nice clinic, clean and inviting, plenty of seating in the waiting area. They were ready for me upon arrival and seemed to know I was coming. Best part, the triage-nurse was ready before check-in was completed. I needed an x-ray which was available on-site AND get-this, they burned the images to a CD for easy viewing by my physician in a couple weeks. All in all, it was worth the visit and I am on the road to recovery!
November 9, 2025William O.Verified patient
Very efficient and friendly.
September 22, 2025Sara T.Verified patient
Dr. Tara and the staff were amazing.
September 20, 2025Christopher L.Verified patient
Fast, friendly, and efficient drs visit!
April 25, 2025Felicia M.Verified patient
PERFECT ! QUICK and EFFICIENT!
March 20, 2025Angelica M.Verified patient
March 30, 2026Nataraj P.Verified patient
March 16, 2026Gani S.Verified patient
March 15, 2026Ann V.Verified patient
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February 3, 2026Belinda C.Verified patient
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October 30, 2025Nicole N.Verified patient
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September 29, 2025Raja Guru S.Verified patient
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August 24, 2025Joana S.Verified patient
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January 4, 2025MOGHRAM A.Verified patient
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How soon can I make an appointment with Next Level Urgent Care South Rim?
Generally, Next Level Urgent Care South Rim has appointments available on Zocdoc within 1 week. You can see Next Level Urgent Care South Rim's earliest availability on Zocdoc and make an appointment online.
Is Next Level Urgent Care South Rim accepting new patients?
Next Level Urgent Care South Rim generally accepts new patients on Zocdoc. You can see Next Level Urgent Care South Rim's earliest availability on Zocdoc and schedule an appointment online.
Does Next Level Urgent Care South Rim accept my insurance?
Choose your insurance plan to verify if Next Level Urgent Care South Rim is in-network.
Can I make an appointment with Next Level Urgent Care South Rim online?
Yes, you can make an appointment online with Next Level Urgent Care South Rim using Zocdoc. It’s simple, secure, and free.
What practice does Next Level Urgent Care South Rim work with?
Where is Next Level Urgent Care South Rim's office located?
Next Level Urgent Care South Rim's office is located at 5311 N Loop 1604 W, San Antonio, TX 78249.
What are common reasons for patients to see Next Level Urgent Care South Rim?
Next Level Urgent Care South Rim frequently sees patients for Hearing Problems, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Next Level Urgent Care South Rim on their profile.
What languages does Next Level Urgent Care South Rim speak?
Next Level Urgent Care South Rim speaks English.
How do patients rate Next Level Urgent Care South Rim in reviews?
69 patients have reviewed Next Level Urgent Care South Rim. The overall rating for this doctor is 4.74/5. They have a 4.66/5 rating for bedside manner and a 4.56/5 rating for wait time. You can read individual reviews and ratings on their profile.