What patients are saying
Overall rating
4.95
Average wait time
4.73
Bedside manner
5.00
“The doctor was very attentive and kind, listening to all my concerns. She thoroughly and clearly explained everything, always remaining friendly and patient. The staff was also kind, and although I had to wait a while, I was happy with my consultation and the treatment the doctor provided for my stye.”
Initials hiddenLess than 1 month ago
“Dr. Trinh was friendly, knowledgeable, thorough, and responsive to my questions. I can’t imagine a better experience.”
Janice H.January 14, 2026
About Dr. Shannon Trinh
Shannon Trinh, O.D., received her Doctor of Optometry from the University of the Incarnate Word Rosenberg School of Optometry in San Antonio. She earned her Bachelor of Science in Medical Laboratory Science from the University of Texas at Arlington in 2016.
Dr. Trinh has been practicing optometry since 2021 and is passionate about serving and getting to know families in the local community. After working in hospital laboratories for two years, she transitioned into optometry to combine her medical background with a more patient-centered career. Dr. Trinh brings energy and compassion into the exam room, with a strong focus on patient service and eye health advocacy.
She completed her externships at the Fort Worth Community Eye Clinic and Frisco Eye Associates, where she gained experience in treating a wide range of ocular conditions, including diabetic retinopathy, age-related macular degeneration, glaucoma, cataracts, contact lenses, and dry eye.
Dr. Trinh is a member of the American Optometric Association (AOA), Texas Optometric Association (TOA), and Northeast Texas Optometric Society (NETOS).
When she is not treating patients, Dr. Trinh enjoys spending time with her family, going on long walks with her dog, long-distance running, traveling, and indoor gardening.
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In-network insurances
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Aetna
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Cigna
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Emblem Health
EyeMed
UnitedHealthcare
Office locations
Total Eyecare & Eyewear - Cross Roads (2 of 2)
8800 US-380, Ste 500, Cross Roads, TX 76227
1 of 2
Education and background
Practice names
Education and training
- UIW Rosenberg School of Optometry, Doctor of Optometry
- University of Texas at Arlington (Bachelor's)
- Community Eye Clinic (Externship)
- Clarkson Eyecare (Externship)
Professional memberships
- Texas Optometric Association
Languages spoken
- English
Provider's gender
Female
NPI number
1518531896
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.73
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
58 reviews
Most relevant
Dr. Trinh was friendly, knowledgeable, thorough, and responsive to my questions. I can’t imagine a better experience.
January 14, 2026Janice H.Verified patient
Very professional place I was treated nicely I was a little nervous but they made me feel safe thank you
March 25, 2025Ethan S.Verified patient
Dr. Trinh is very friendly and communicates well. They let me know cost as we went.
June 17, 2025Jacqulyn P.Verified patient
The doctor was very helpful and attentive. I'd definitely go back to get glasses.
April 15, 2025Charles R.Verified patient
Dr. Trinh was awesome. The office was nice and clean. No wait time.
June 26, 2025Phirum U.Verified patient
Super friendly staff, beautiful office, and excellent service.
August 12, 2025Katherine B.Verified patient
The doctor was very attentive and kind, listening to all my concerns. She thoroughly and clearly explained everything, always remaining friendly and patient. The staff was also kind, and although I had to wait a while, I was happy with my consultation and the treatment the doctor provided for my stye.
Less than 1 month agoInitials hidden
The office staff was very professional. Dr Trinh was very thoroughwith her exam explanations. She was professional and pleasant.
I had filled put all the lengthy forms on Zocdoc (on-line). I got to the office and the tech said they did not have the on-line forms with all my personal and medical information. That was disappointing and had taken a long time to fill out. I did get a confirmation from Zocdoc saying they received the forms.
The information was therefore requested again at the appointment which took considerable time. That seemed rather ineffective and inefficient.
September 8, 2025Susan I.Verified patient
Great service judgement free
August 20, 2025Gustavo A.Verified patient
Nice and quick. Staff is kind and helpful
June 22, 2025Ashley E.Verified patient
Shannon Trinh was such an amazing Optometrist! She explained everything concisely and made sure I had a great plan of care before I left. Everyone at this clinic was so respectful and nice and I am so thankful that I made my appointment here! :)
April 15, 2025Kendrick A.Verified patient
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December 26, 2025Gwen S.Verified patient
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How soon can I make an appointment with Dr. Shannon Trinh?
Generally, Dr. Shannon Trinh has appointments available on Zocdoc within 1 week. You can see Dr. Trinh's earliest availability on Zocdoc and make an appointment online.
Is Dr. Shannon Trinh accepting new patients?
Dr. Shannon Trinh generally accepts new patients on Zocdoc. You can see Dr. Trinh's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Shannon Trinh accept my insurance?
Choose your insurance plan to verify if Dr. Trinh is in-network.
Can I make an appointment with Dr. Shannon Trinh online?
Yes, you can make an appointment online with Dr. Trinh using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Shannon Trinh work with?
Dr. Shannon Trinh works with EyeCare Specialties of North Texas.
Where is Dr. Shannon Trinh's office located?
Dr. Shannon Trinh has 2 office locations, including in Coppell and Cross Roads, view full addresses on Dr. Trinh's profile.
What are common reasons for patients to see Dr. Shannon Trinh?
Dr. Shannon Trinh frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Shannon Trinh on their profile.
What languages does Dr. Shannon Trinh speak?
Dr. Shannon Trinh speaks English.
How do patients rate Dr. Shannon Trinh in reviews?
58 patients have reviewed Dr. Shannon Trinh. The overall rating for this doctor is 4.95/5. They have a 5/5 rating for bedside manner and a 4.73/5 rating for wait time. You can read individual reviews and ratings on their profile.