“Everyone in the office was super friendly and helpful, and the doctor was great to work with. She asked a lot of questions and was very patient with me, going back and forth between lenses to make sure I picked which truly looked best. The staff let me take as much time as I needed to pick my frames and explained the cost breakdown very clearly, by item. They also provided me with an itemized receipt with my prescription on it for my own records. ”
Tristen P.January 16, 2026
Highly recommended
95% of patients gave this doctor 5 stars
Excellent wait time
99% of patients waited less than 30 minutes
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“Everyone in the office was super friendly and helpful, and the doctor was great to work with. She asked a lot of questions and was very patient with me, going back and forth between lenses to make sure I picked which truly looked best. The staff let me take as much time as I needed to pick my frames and explained the cost breakdown very clearly, by item. They also provided me with an itemized receipt with my prescription on it for my own records. ”
Tristen P.January 16, 2026
“I wanted a new contact prescription. I felt that with previous providers, I wasn't quite getting what I wanted. Dr. Hieb was an outstanding listener, and she worked with me until we found a solution. I was really happy, not just with the results, but also with the quality of time spent with her.”
Annaliza S.October 7, 2025
About Dr. Stacy Hieb
**Please note: this provider works at two locations, so please make sure you select the correct one. She works up North at the Thornton location (120th and Colorado Blvd) and down South on South Colorado Blvd in Denver.**
Dr. Stacy Hieb completed her undergraduate studies at the University of South Dakota, earning a Bachelor's degree in Biology and Chemistry. She then obtained her Doctor of Optometry from Ohio State University College of Optometry. With 23 years of experience, Dr. Hieb has been practicing optometry at One Hour Optical throughout her entire career. She became an optometrist because she had such a positive experience with her own optometrist growing up. ?I love being an eye doctor! The best part of my job is forming relationships with patients, many of which last for decades.?
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All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.86
Bedside manner
4.90
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197 reviews
Most relevant
I look forward to coming here every year for my vision needs. Great staff, friendly and helpful.
Less than 3 months agoLynn P.Verified patient
Very Professional and friendly. Organized and informed me well. Thank you!
November 21, 2025Beverly B.Verified patient
Great 1st-time visit! Loved the thoroughness of exam as well of the explanation of the results! Thank you!
September 17, 2024Joseph M.Verified patient
Great provider, great staff! Everyone is welcome and that’s the way I like it!!!!
August 27, 2025Christine S.Verified patient
Everyone in the office was super nice and helpful. I was seen right away and the Dr. Hieb was amazing!
More than 1 year agoInitials hidden
Great. People who helped me who delightful to talk with. They helped me with being late and everything.
June 18, 2024Ruben M.Verified patient
Overall it was such a wonderful experience! Everyone was so friendly!
October 26, 2025Katelyn K.Verified patient
Felt like they were trying to rush me through and out and more interested in making a sale than patient care.
September 19, 2023Initials hidden
Great experience and felt very comfortable! The staff was super friendly and overall good appointment.
September 7, 2023Emily B.Verified patient
Overall happy with my experience there friendly staff professional service.
Less than 1 year agoInitials hidden
Staff was very friendly and all wonderful conversationalists. Dr. Hieb was kind, direct, and helpful!
June 1, 2023Matt N.Verified patient
Excellent service from everyone that provided team service for me
May 14, 2025Lori L J.Verified patient
Great experience. Loved it...thank you Cindy, you helped me pick the perfect glasses.
April 2, 2024Jerry R.Verified patient
Had a wonderful experience, I will certainly be back next year for my next visit!
More than 1 year agoInitials hidden
The office was nice. The Dr was friendly and fast.
May 13, 2025Nicki F.Verified patient
Office was ontime and Md was very nice and thorough.
December 7, 2024Krista J.Verified patient
Everyone was great from start to finish to finish!
October 30, 2024Adolfo O.Verified patient
good with working out insurance details overall pretty satisfied
November 9, 2022Elizabeth W.Verified patient
Friendly staff, very helpful, wonderful experience.
January 14, 2023Hannah R.Verified patient
Everyone in the office was super friendly and helpful, and the doctor was great to work with. She asked a lot of questions and was very patient with me, going back and forth between lenses to make sure I picked which truly looked best. The staff let me take as much time as I needed to pick my frames and explained the cost breakdown very clearly, by item. They also provided me with an itemized receipt with my prescription on it for my own records.
January 16, 2026Tristen P.Verified patient
I wanted a new contact prescription. I felt that with previous providers, I wasn't quite getting what I wanted. Dr. Hieb was an outstanding listener, and she worked with me until we found a solution. I was really happy, not just with the results, but also with the quality of time spent with her.
October 7, 2025Annaliza S.Verified patient
The whole experience was fantastic from the time I walked in the door up to the point that I was done. It was so nice to talk with people who actually listened to you and responded with thoughtful answers. I will definitely be back for all my eye care needs!
July 12, 2025Pamela C.Verified patient
Dr. Hieb was excellent with my eye care and exam. She took her time and explained everything!! Her staff was helpful with my selection of glasses. I appreciate her!
Thank you,
Rupman
May 8, 2025Rupert D.Verified patient
I showed up to my appointment 15 minutes early and was taken care of immediately. The staff was very friendly and they answered my questions and did a great job. Doctor was friendly and down to earth easy to communicate with. Wish all my doctors visit went that well.
April 27, 2025Randal M.Verified patient
Very kind and helpful
April 27, 2025Initials hidden
Dr. Hieb, O.D. was very thorough in checking my vision, listening to my concerns, and providing me with a copy of detailed visit notes which documented the changes in my vision.
April 7, 2025Sandra R.Verified patient
This was my first time coming here. I was impressed with how great the customer service was. Dr. Heib was really great and had a very positive attitude. I enjoyed it my wife and kids come here and we really love it here
April 3, 2025Terrence B.Verified patient
Overall the experience was very good.
March 17, 2025Alan T.Verified patient
I have been looking for a solid optometrist in Colorado for years. I never felt my eye problems were taken seriously. Stacy was so kind, attentive, and funny! I really enjoyed my time with her. She is determined to help me with my eye issues, and I so appreciated that. It meant a lot to me. I look forward to coming back!
February 19, 2025Roshni K.Verified patient
Very nice workers.
January 28, 2025Renee C.Verified patient
I was so pleased with my visit! The staff was incredibly friendly! I would highly recommend. Made me feel comfortable and made sure I understood exactly what was going on and the results.
January 15, 2025Sydney P.Verified patient
Good experience - the staff was friendly. Dr. Hieb was very kind, helpful & easy to talk to, did not feel rushed at all which is unusual to find these days!
November 1, 2024Lucienne M.Verified patient
Wonderful doctor and very friendly!
August 27, 2024Scott B.Verified patient
Great experience!
July 25, 2024Alexis R.Verified patient
They are friendly and very nice! Michael is very funny! Loved my eye doctor! Will return here and tell friends and family to go see them!
March 16, 2024Initials hidden
I was seen immediately upon arriving for my appointment. I was politely taken through various tests, then seen by the doctor who was very helpful and nice! At the end of the appointment I picked out my glasses with the assistance of one of the financial coordinators and she was awesome. I felt very comfortable here despite usually being nervous to go to new doctors, and I will definitely continue to get my routine check ups at this location!
March 5, 2024Alisa F.Verified patient
Staff were super friendly. I was checked in right away and my exam began almost immediately. Dr Hieb was thorough and gave good explanations that I could understand and she listened to my concerns and we talked them through. The exam itself was very thorough. Will highly recommend this office to family and friends.
February 29, 2024Lauren M.Verified patient
She seemed to love what she does and took the time to explain the test results which I appreciate! She didn't try to sell me on any extra procedures, the front-desk staff on the other hand did with their frames ...
February 27, 2024Ramon F.Verified patient
I was very happy with my visit everyone was extremely friendly my insurance was accepted and all procedures were explained prior to and during if I had any questions. I would highly recommend this office!
February 22, 2024Dolly S.Verified patient
Everything went excellent! Staff went out of their way to accommodate! No waiting time. Everyone was professional and friendly. Highly recommended!
November 17, 2023Thomas M.Verified patient
everyone was super nice and informative!
September 23, 2023Sarah B.Verified patient
ok experience..
August 15, 2023Duane C.Verified patient
The staff is super nice and helpful! They were very kind in helping me find frames, and made sure I got the best deal I could with insurance. Dr. Stein is so nice, offered a few different solutions to my eye problems and was very efficient with my appointment.
More than 1 year agoInitials hidden
My experience was great, everyone was friendly and very helpful with me choosing my very first pair of glasses, even though I acted like a bratty child because I had to get glasses. I would definitely recommend this office and I will definitely come back.
Kris
May 24, 2023Kristin C.Verified patient
The most unfriendly bunch I've ever seen- for ANYTHING, I'm 55,so I've seen some doctors in my life! No personalities what-so- ever, with any of them. They do some tests then whisk you off to the cashier/ the guy who helps pick your glasses. They give you a prescription that is only valid for that day! These folks should be in pharmaceuticals! I do not recommend this office and/or the staff who work there!
May 2, 2023Tammy C.Verified patient
I was taken back right away. After some easy eye examinations, the provider came in and thoroughly explained everything while continuing testing. she was very polite, open, and honest. The staff does a great job making sure the patient is comfortable
March 24, 2023John T.Verified patient
Dr. Hieb was absolutely fantastic. She went over everything in great detail with me, and made sure I was well taken care of. Her two office staff were friendly and kind. They made sure I was comfortable and happy with everything. Definitely will be returning!
February 3, 2023Maryann M.Verified patient
Everyone was very friendly and helpful. Stacy Hieb answered a lot of questions about not only appointment related things, but also about future procedures like LASIK.
December 28, 2022Initials hidden
On-line booking actually worked, the reception staff was friendly and resourceful, the test equipment was up to date, the technician was efficient and friendly, the doctor seemed to take a personal interest in the outcome. The insurance was accepted and the HSA worked. What more could you ask for? Going back...
December 14, 2022Doug S.Verified patient
Wonderful experience. Great staff!
August 18, 2022Kathleen H.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. Stacy Hieb?
Generally, Dr. Stacy Hieb has appointments available on Zocdoc within 1 week. You can see Dr. Hieb's earliest availability on Zocdoc and make an appointment online.
Dr. Stacy Hieb has 2 office locations, including in Denver and Thornton, view full addresses on Dr. Hieb's profile.
What are common reasons for patients to see Dr. Stacy Hieb?
Dr. Stacy Hieb frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Stacy Hieb on their profile.
197 patients have reviewed Dr. Stacy Hieb. The overall rating for this doctor is 4.92/5. They have a 4.9/5 rating for bedside manner and a 4.86/5 rating for wait time. You can read individual reviews and ratings on their profile.