What patients are saying
Overall rating
4.67
Average wait time
4.75
Bedside manner
4.50
“The care provided by Dr. Florez was excellent. She took the time to listen and thoroughly evaluate my medical concern. I would definitely schedule an appointment with her again and would highly recommend her.”
Initials hiddenLess than 3 months ago
“This was the first time I saw Dr. Pollack. I was very pleased with the visit and outcome. I would definitely recommend her to anyone.
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Diane E.January 10, 2026
About Dr. Stephanie Florez-Pollack
Dr. Stephanie Florez-Pollack is an Ivy-league trained, board-certified dermatologist practicing in Richmond, Texas. She was born in Bogotá, Colombia and raised in Katy, Texas where she graduated from Katy High School. Dr. Florez-Pollack completed her undergraduate education at Texas A&M University, where she was the recipient of the Brown Foundation-Earl Rudder Memorial Outstanding Student Award, the highest honor reserved for the top two graduating seniors at Texas A&M University.
Dr. Florez-Pollack holds a Doctorate of Medicine degree from the prestigious UT Southwestern Medical School in Dallas, Texas. After completing an internal medicine internship at Texas Health Presbyterian Hospital in Dallas, she moved to Philadelphia to pursue a residency in Dermatology at the Hospital of the University of Pennsylvania, the top-ranked dermatology residency program in the country. She received rigorous training in adult and pediatric dermatology at some of the nation’s best hospitals with world-renowned experts, and she is thrilled to bring her skills back to the community where she grew up.
Dr. Florez-Pollack is fluent in both English and Spanish and is passionate about community engagement, mentorship and volunteerism. She has authored numerous publications, with particular focus on lupus, morphea, vitiligo, melasma and skin of color. In her free time, she enjoys cooking, relaxing with her family, and spending time outdoors.
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Office location
Education and background
Practice names
Board certifications
- American Board of Dermatology
Education and training
- Medical School - UT Southwestern Medical Center, Doctor of Medicine
- Texas Health Presbyterian Hospital Dallas, Internship in Internal Medicine
- Hospital of the University of Pennsylvania, Residency in Dermatology
Awards and publications
- Brown Foundation–Earl Rudder Memorial Outstanding Student Award
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1023571916
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.67
Wait time
4.75
Bedside manner
4.50
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
39 reviews
Most relevant
Very sweet doctor, answered all my questions with ease. Made me feel comfortable
January 21, 2026Frida R.Verified patient
No I would not. She was very confused with Dx. Was in middle of a family death and the doctor was very compassionate but she could wait when the patient is trying to ask a question and not be going out of the room in a hurry. I did get some relief in the treatment though but still have to go to another doctor. Dissatisfied
March 21, 2026Maria A.Verified patient
The care provided by Dr. Florez was excellent. She took the time to listen and thoroughly evaluate my medical concern. I would definitely schedule an appointment with her again and would highly recommend her.
Less than 3 months agoInitials hidden
This was the first time I saw Dr. Pollack. I was very pleased with the visit and outcome. I would definitely recommend her to anyone.
January 10, 2026Diane E.Verified patient
April 1, 2026Donald B.Verified patient
March 10, 2026Jennifer B.Verified patient
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January 17, 2026Megan W.Verified patient
January 13, 2026Stanley W.Verified patient
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How soon can I make an appointment with Dr. Stephanie Florez-Pollack?
Generally, Dr. Stephanie Florez-Pollack has appointments available on Zocdoc within 1 week. You can see Dr. Florez-Pollack's earliest availability on Zocdoc and make an appointment online.
Is Dr. Stephanie Florez-Pollack accepting new patients?
Dr. Stephanie Florez-Pollack generally accepts new patients on Zocdoc. You can see Dr. Florez-Pollack's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Stephanie Florez-Pollack accept my insurance?
Choose your insurance plan to verify if Dr. Florez-Pollack is in-network.
Can I make an appointment with Dr. Stephanie Florez-Pollack online?
Yes, you can make an appointment online with Dr. Florez-Pollack using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Stephanie Florez-Pollack work with?
Dr. Stephanie Florez-Pollack works with Complete Dermatology.
Where is Dr. Stephanie Florez-Pollack's office located?
Dr. Stephanie Florez-Pollack's office is located at 24200 Via Mazzini Way, Richmond, TX 77406.
Which board certifications does Dr. Stephanie Florez-Pollack have?
Dr. Stephanie Florez-Pollack is certified by American Board of Dermatology.
What are common reasons for patients to see Dr. Stephanie Florez-Pollack?
Dr. Stephanie Florez-Pollack frequently sees patients for Acne, Annual Skin Screening, Dermatology Consultation, Hair Loss, and Rash. You can see other visit reasons for Dr. Stephanie Florez-Pollack on their profile.
What languages does Dr. Stephanie Florez-Pollack speak?
Dr. Stephanie Florez-Pollack speaks English and Spanish.
How do patients rate Dr. Stephanie Florez-Pollack in reviews?
39 patients have reviewed Dr. Stephanie Florez-Pollack. The overall rating for this doctor is 4.67/5. They have a 4.5/5 rating for bedside manner and a 4.75/5 rating for wait time. You can read individual reviews and ratings on their profile.