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Qualifications and Experience
**Dr Lobaugh accepts United Health Care Medical plans, but does not accept United Health Care Vision or Spectera Vision plans.** ** All HMO insurance plans require a referral from your PCP prior to your visit** My undergraduate studies were done at McGill University in Montreal, Canada, majoring in Microbiology and Immunology. My optometry training was done at the New England College of Optometry where I graduated with honors. I have been practicing in the Baltimore-Washington, DC area since 1997. I specialize in primary eye care and contact lens service. I am certified by the International Association of Boards of Examiners in Optometry in the diagnosis, treatment and management of ocular disease. I also provide screenings and pre and post-op care for corrective laser refractive surgery. My staff and I are very professional and will treat you with compassion and the attention that you would expect as a patient. I am confident that you will see that we are providing our patients with the highest quality comprehensive eye care.
Verified Patient Reviews
Always an easy and seamless experience..
The wait was a little long but otherwise a wonderful experience.
Great service but a long wait.
Great Dr. Recommend, has been taken care of my eyes for over 10 years.
I've been seeing Dr. Lobaugh for quite a few years. He remembers me every time I see him (even early on when I started going to his practice). He's incredibly professional, efficient, yet kind. His staff is the same. I would highly recommend him and his practice.
Dr. Lobaugh was the first OD I visited when I moved to the DC area. At my first appointment (2017), he was able to identify an issue that my previous doctors had continually missed. His careful examination prevented further damage to my vision and I was able to have the problem corrected quickly. His staff is friendly and the office space modern and clean. I would highly recommend Dr. Lobaugh.
Dr. Lobaugh is an excellent eye doctor. I'm glad I was able to reconnect with him after his move.
I had an appointment later in the day and the office was able to squeeze me in a bit earlier, which I appreciated. It took awhile with the machines and the person operating them to take the eye picture which was a bit time consuming but it happens. The computers locked out one of the opticians which further delayed my appointment but overall they were really great and appreciated their flexibility.
Dr. Lobaugh and staff were very patient as trained me to put in and remove contacts for the first time
Dr. Lobaugh and the staff at EyeRx are super! So friendly and engaging. Dr. L explains everything he is doing, and takes the time to talk to you about any concerns. Love him!
Dr Lobaugh and his staff are always on time, efficient yet thorough. I feel cared for and know his diagnoses and services are perfectly suited for what I need.
Great doctor, straight and to the point. Works with you on contact pricing. I was able to get a cheaper brand of contacts and try them out to see if they worked.
The staff is personable and professional.
Dr. Lobaugh's assistant was out today so the wait time wasn't great but overall good experience. Thorough and polite.
I am a long time patient of Dr. Lobaugh's and appreciate his service generally. However, I was made to wait an hour and did not receive any notice as to this delay (which apparently was known in advance), nor any updates by his staff. What is the point of an online notification and having my phone number, if you do not use it to notify me of your delays. Please remedy this in the future. If the doctor expects to be more than 15 minutes late; notify and propose rescheduling.
Friendly office staff, great doctor! Very happy with my visit and new glasses.
Dr. Lobaugh was very thorough and professional. I was able to get a same-day appointment for something with my eye that I had a concern about. I would definitely recommend him to anyone looking for a good eye doctor. The office staff was very friendly and helpful since it was my first time there.
Was taken to an exam room quickly, but waited around 20 minutes for the Dr. to arrive & conduct the exam. He was friendly & professional.
Very through and helpful.
I've been going to Dr. Lobaugh for over 10 years now, and it is my favorite part of the year as I always know I will have an excellent experience, he never rushes through an appointment and is just an overall kind and nice person.
I was able to make a same-day appointment for a rapidly developing condition. Staff was friendly and accommodating. Overall a very positive experience.
Great experience. I'd never had an eye exam before, and the staff were very helpful and patient in explaining everything.
Always a great experience.
As soon as I walked into the office, I was welcomed by various staff members. Dr. Lobaugh was very attentive and patient. I did not feel rushed through my appointment as I have felt with other providers. He helped me to find the right eyeglass prescription for me. Definitely recommend!
They didn’t give me my glasses prescription before I left the office. They said they would mail but did not send it to me. I returned to the office two weeks later after they said they could not email. Will not be going back. The whole reason I went was to get my prescription. Don’t try to pressure me into purchasing glasses.
Dr. Lobaugh is incredible. He’s informative, attentive and a great doctor. I only wish I found him sooner...
Dr. Lobaugh is friendly, professional, and respectful of my time. Highly recommend him!
Dr. Lobaugh was great but one of his opticians was really difficult to work with. The optician couldn't or wouldn't provide information on pricing for contact lenses. I ended up just walking out and will call back hoping to speak with someone else.
I’ve been seeing Dr. Lobaugh for years and recommend him.
A very professional staff
Easy and helpful. The OD honestly oriented me about options and what I should expect for the future.
This was my second annual exam at Eye Rx. The office is modern, with friendly staff and an up-to-date selection of frames. I appreciate that they give your prescription at the end of the appointment, without pressure to purchase anything.
This is my third appointment with Dr. Lobaugh as well as his Optometrist partner, and every time is a good experience. Quick, thorough, and attentive. I'd recommend he and his staff to anyone.
Dr. Lobough was excellent. He really listens and resolves the issue immediately and he is not over zealous about charging for every little thing. His receptionist, Ryan, is definitely the cream of the crop and very personable. I felt at home after being forgotten and canceled without my knowledge by another doctor.
Excellent. Very professional, very attentious.
Staff and Dr. Lobaugh have great bedside manner – kind, efficient, and take the time to listen to and explain any concerns. I highly recommend.
Super friendly staff and thorough exam. Would highly recommend!
Dr. Lobaugh is wonderful! Thorough, friendly and willing to take the time to answer questions thoughtfully. Just as important, the staff is great. Highly recommend.
Professional staff, and overall very smooth visit!
Excellent as always. Been seeing Dr. Lobaugh for many years.
Prompt, professional and thorough. Great advice on frames for my glasses too! Really enjoyed the entire visit. Will recommend to my co-workers as our office is right around the corner.
Very nice, quick visit, helpful info
He is geeat
He was very thorough and nice. Addressed all my concerns and took the time to explain things.
Very helpful. Listens and provides insights and feedback sufficiently. Always explains in detail why he is recommending a course of action or what might be the causes of symptoms.
I have seen Doctor Lobaugh since 2012, when he was at his prior location. He has always been thorough, patient, and nice. I only see him once per year, but he makes sure to revisit my file to know the context of the visit. I highly recommend him.
Excellent care and expertise
Professional, courteous, and expert in what he does. Addressed complex.concerns I had about meds and nursing. I will return to this office!
Dr. Lobaugh is great! I've only ever seen one other Optometrist who I thought was good, but Dr. Lobaugh raised the bar. He listened to my concerns, talked to me through the exam, and explained his recommendations at the end. The staff were friendly and professional. They made the insurance stuff super easy.
Pretty pleased with my experience seeing Dr. Lobaugh. Nice guy, quick and easy eye exam. The only negative was that I felt like he was trying to upsell me into buying daily contacts rather than the two week kind that I usually get (he kept saying that I would save on contact solution, which I thought was a bit of a stretch). Luckily, the optician there was more understanding and helped me find contacts that were completely covered by my insurance. In short, good experience overall, but do some research before buying contacts from here.
Dr. Lobaugh and Cristina were fantastic!
I love Dr. Lobaugh, very professional and knows his practice. I have already recommended several people to him.
Everyone I met at Eye RX was friendly, helpful, and professional. They have a small but high-tech space; you have to fill out your paperwork at a kiosk where you scan your own insurance card and ID. I had to wait a little bit in the exam room to see Dr. Lobaugh, but it was worthwhile. As a first-time patient, I had a lot of questions, and Dr. Lobaugh was very approachable and thorough. I never felt rushed or stupid, which isn't always the case with doctors. The optometrist who helped me choose my frames was also patient and good-natured, so I felt comfortable taking my time and finding the right pair of glasses. I found Eye RX online and really lucked out. I've already recommended them to a friend.
He's the best.
It was the quickest and easiest eye doctor appointment I'd ever been to. I was in and out in 40 minutes, and everyone was kind, welcoming, and professional. I'll be back for my next appointment!
Every aspect of the appointment was professional and seamless.
Dr. Lobaugh was very thorough - he noticed that my previous prescription was probably too high which is not very common. His staff was also very welcoming and effective. The only negative thing I can say about Dr. Lobaugh was that he was a bit rushed at the end and didn't ask me if I had any questions (I did).
Doctor was good, make sure you get the correct prescription printed, I got the wrong one printed and had to go back and get the correct one.
Very extensive. He addressed all my concerns and took his time in everything and explaining everything he needed to me.
The whole team was great - great bedside manner and information! They gave me different options that I hadn't considered without feeling pressured to take them, and made sure that I knew the costs and how to best use my insurance to my advantage in case I wanted to try new contacts, glasses, etc.
Dr. Lobaugh has always been very thorough and detailed with his explanation of your condition. He's been my optometrist for years. I'll continue to see him.
Dr. Lobaugh is great! Very friendly, patient, and professional. His staff is also excellent! I'm a repeat patient because, overall, I always have a great experience.
I got seen right away and felt like he and his staff took extra care trying to get my prescription correct.
He's just a nice guy..and he takes the time to explain his findings to you. Sooooo much better than an Optometrist at Lens Crafters, etc.
He's the most amazing and thorough OD I've ever visited.
The appointment itself was quick and professional. Dr. Lobaugh answered my questions thoughtfully. The staff was incredibly helpful and polite. I always hate eye appointments because at the end you have to face the sales pitch to buy contacts and glasses right now, for better prices than anywhere, just buy them now and don't think twice! I was so relieved when the office staff asked once, and only once, if I wanted to buy glasses or contacts, and when I politely declined, they moved on. I would recommend this office to anyone looking for an eye doctor.
Really wonderful experience with Dr. Lobaugh and his staff. It was only a slight wait as they finished another patient. He was very professional and the staff at the office were great when I asked for a copy of my prescription. The overall feel of the office was welcoming and I'd recommend it to friends and family.
Dr. Lobaugh was efficient, professional, and answered all questions I had.
Great doctor, friendly staff.
My visit with Dr. Lobaugh was fantastic. I checked in and was seen in approximately 10 minutes. Last time I saw Dr. Teller (who is fabulous) and this was my first time seeing Dr. Lobaugh who was just as great. Everyone at this office is extremely friendly and super helpful. I will continue to use them for my vision needs and would definitely recommend their office!
Everything was perfect - from the very professional staff to the very clean office to the doctor's very patient explanations of what he was doing during the exam as well as the outcomes. He made sure to let me know if part of the exam was not covered by my insurance, which was appreciated, and not done by all doctors from personal experience. I highly recommend Dr Lobaugh.
Dr. Lobaugh is very friendly and professional. I've been going to him for years and wouldn't recommend anyone else in the D.C. area!
I was quite put off by what felt like an attempt to charge me almost double the cost of a procedure. When I asked for a price quote, the number I heard seemed unnecessarily high to me and I explained that I would likely shop around because of that. After hearing this, the nurse stepped out of the room and came back saying that the cost had in fact been recently lowered to almost half the price. Obviously I'm happy that the cost is lower, but I get the feeling that it would not have been lowered had I not suggested that I would go elsewhere.
Dr. Lobaugh was really great, extremely caring and very concerned about my vision. He is also extremely thorough, he discussed everything with me in FULL detail and addressed any questions or concerns I had. I recommend him to anyone.
I've seen him for several years now. Great demeanor, friendly, knowledgeable. Office is very clean. Highly recommend.
Very friendly staff, very quick visit!
A real pro
I had an excellent experience.
His staff were very kind, and we was nice, informative, and professional as well! I enjoyed my visit.
As always, friendly, fast and professional.
Excellent experience. Dr. Lobaugh was friendly with a great bedside manner and 100% professional in his method. Will definitely be back.
Nice office, friendly staff, and willing to answer any and all questions.
The office was clean and everyone was pleasant. Only downside is that the environment is pretty sales-y. You will be encouraged to buy expensive things that aren't covered by insurance. I also filled out forms online and then had to fill them out again in person. Overall, everything was fine though.
I was seen quickly. The staff is friendly. The doctor is thorough and personable. Great selection of frames. I would be coming back for more.
Amazing as always
It's always a pleasure to visit Dr. Lobaugh. Everyone is polite and efficient - totally stress-free.
What made me choose Eye Rx over competitors was mainly because they (Eye Rx) had Online appointment scheduling. I had previously tried to make an appointment with a competitor, but I couldn't reach anyone when I called. So, when I saw Eye Rx had Online appointment schedulling, I went with them, instead. This was my first time seeing Dr. Lobough. Previous to coming here, I had read a lot of positive reviews. He was exactly as other reviewers had described him. He was courteous, professional, and provided a thorough eye exam and explained everything. His office staff were friendly and helpful. The optician who helped me pick out my eye glasses was very knowledgeable and knew right away what frame would look the best on my face. The entire experience was pleasant. I would definitely go back.
I was great, I was a little scared about visiting a new Dr. but if felt comfortable when I entered the office. I would recommend him to all that ask. The best thing was being able to start my appointment on line.
Clear, concise, friendly and helpful ! Excited to see him again
He was great, but had to wait for several aspects of appointment. All told, it took almost 2 hours to get in and out.
Overall, very pleasant experience. Dr. Lobaugh and his staff were friendly, professional and thorough. They took the time to explain each step of the evaluation to ensure I understood what was being done and why.
Great experience! Nice, clean office and very friendly staff. Would highly recommend Dr. Lobaugh!
Owful customer service starts from the front desk no body talk to me for almost an hour and forty five minutes after to be seated & wait to sad finally they told me they not accepting my insurance card. So unprofessional disrespectful manner.
Dr. Lobaugh was awesome! Very insightful in terms of providing information as well as recommendations! He moved the appointment along efficiently without me feeling rushed in any way! Great experience!
Dr. Lobaugh is thorough and has great bedside manner. Nice doctor.
Can't say enough good things about this office! Every person I interacted with was extremely friendly and helpful, from the receptionist (who was incredibly patient as I worked out some issues with my insurance) to the man who helped me pick out my new glasses at the end of my appointment. Dr. Lobaugh explained everything thoroughly and got me in and out quickly. Definitely recommend!
Great doctor! Answered questions I had thoroughly and gave me background behind the science too.
Dr Lobaugh was kind and thoroughly professional, as always over the 10+ years I've been going to him. Check-in was easy, though I did have to wait about 10-15 minutes past the appointment time. The appointment also took 45 minutes instead of the 20 that it booked for, so I guess I understand how they were a bit behind! The process of checking out, ordering contacts, and paying was easy and they were totally on top of the insurance requirements. I will definitely return!
Doctor Lobaugh was highly professional and he answered all my questions. I have been going to him for about 5 or more years and was satisfied after each visit.
The actual doctor was very nice and I would recommend him. But the receptionists were having too much difficulty pulling my correct insurance information so double check your benefits print out.
Dr. Lobaugh was very helpful and has good bedside manner. This was my first time seeing him and he diagnosed my issue and prescribed me treatment right away. He also fitted me for new contacts, which after 3 weeks I decided I didn't like and he switched them out for a new brand without a problem. I was able to go back for a checkup and eye dilatation easily without an issue. Easy office to get to in DC and has early and late hours.
Very professional, patient and friendly.
I have recommended many of my friends to Dr. Lobaugh, and they are all as happy as I am with his services. He is a wonderful optometrist!
Dr. Lobaugh was professional , friendly, and patient with all of my questions. His office staff was also very friendly - I'll be back!
Dr. Lobaugh was great - awesome bedside, manner, explained things thoroughly, and was really efficient. The office staff, tech, and optometrist were all great too. Highly recommend this office!
Dr. Lobaugh is wonderful. He spent time explaining my eye issues and didn't rush. Technicians are quite nice.
Great office! They were very attentive in helping me with insurances issues. It's a smaller office so you do not have to wait long to see the doctor and the entire staff is very knowledgeable.
Very courteous and knowledgable staff
After very bad experiences elsewhere in DC, I was very happy to find Eye Rx. The office staff was professional and did not use any pressure sales to buy contacts or glasses, which was very much appreciated. I had a thorough annual exam and will be returning.
Dr. Lobaugh is an excellent doctor who listens patiently and does not hurry up to finish the appointment. I would highly recommend him!
They struggled with my insurance but finally figured it out. Dr. Lobaugh was friendly, professional, swift and helpful.
My visit was quick and efficient. As always, Dr. Lobaugh was courteous, professional and thorough.
Very professional, friendly, and helpful staff. Wait times were 15-20 minutes. I would highly recommend them and will be returning!
Great as always!
I dread going to the eye doctor. The appointments always feel rushed/impersonal and there's a ton of pressure to buy contacts & glasses at inflated prices before you leave. It's never a surprise to find add-on costs as you walk out the door. I did a good bit of research ahead of my latest appointment and Dr. Lobaugh's reviews were promising. I was seen right away and Dr. Lobaugh was even the one to check me in (I had the first appt of the morning). The appointment was personal, he talked me through some of the specifics of my eyes and lenses, and when I declined things like having my eyes dilated - there was no followup pressure or demands to schedule a future appt to have it done (such a welcomed change). He took the time to listen and really consider the specifics of my care. It's clear they've invested in the latest technology starting at check-in through the exam process. The people who work here were helpful and more than welcoming. Moving on to the front of the house for contacts & glasses was an even more welcomed surprise. They'd already done the research on what my insurance would cover and there was no pressure to buy anything before I left. They priced out my options and compared their prices to those of 1800 Contacts. They gave me the lesser of the two costs without my having to ask for it. They also provided copies of both prescriptions, again, without my having to ask for it. They even provided me an applicable mail-in-rebate from the retailer to save me additional money. There were no surprise charges. I'll be going back here and have already recommended his office to friends & coworkers. This is how eye care should be. I'm so glad to have found Dr. Lobaugh's office.
Dr. Lobaugh goes above and beyond and I have been his patient since before he came to Eye RX. The new practice feels a little like they are automating everything and rushing your through, but with the care I have received from Dr. Lobaugh I won't be leaving.
Dr. Lobaugh is a great physician and very thorough. He was patient and answered all my questions about a recent diagnosis.
He was very thorough and helpful in explaining my eye situation. He took a picture of the inside of my eye on his phone to help explain my eye issue. Everyone working there was kind and helpful as well.
I've gone to this doctor since 2006 and can't recommend him enough. He's amazing.
Steve is a great doctor. Nothing about this practice I don't like. Been with him for years.
My experience with Dr. Lobaugh was very positive. The front office was helpful with the scheduling and check-in process, the doctor's examination was thorough, and the optician was very patient and made great suggestions while I was looking at frames to purchase.
Great doctor, very attentive to my needs and answered all my questions
Stephen was very friendly, explained the allergy going on with my eye clearly, and gave helpful recommendations.
Professional, courteous, thorough, and prompt. And the front desk and glasses employees were knowledgeable and friendly.
Dr. Lobaugh was great. Very kind and talked through some of my questions. I didn't feel rushed, even though it was clear he was pretty busy that day. Very professional. I would highly recommend!
My only complaint about my visit with Dr. Lobaugh was that I had to wait over half an hour to actually be seen. However, both Dr. Lobaugh and the assistant who saw me first were very aware that I had had a long wait and both offered sincere apologies. Other than that, my visit was great! The assistant was incredibly friendly and patient and Dr. Lobaugh did a very thorough exam and took time to explain my results.
Really enjoyed the experience. Can't wait to go back and visit this practice again.
Very lovely office staff and doctor. Got to me right away and was very thorough. Will continue to use him!
My visit with Dr. Lobaugh was excellent. Check-in was easy and the eye exam itself was thorough. Dr. Lobaugh took the time to answer all of my questions and address any concerns that I had. I highly recommend him!
Dr. Lobaugh was friendly, calm, thorough and on time. The office staff was also pleasant and helpful.
My appointment with Dr. Lobaugh was fine and professional. My problem is with the incomepant staff person at Eye RX. I will not be using this dr again due to how hard it has been to get my prescription. I received some extremely unprofessional emails and had my questions answered in an untimely manor. Horrible experience.
My visit was for an annual eye exam. TTotal visit took less than 30 minutes.
Excellent experience with my eye exam. Front desk staff were efficient in checking me in, the eye exam itself was very thorough, and Dr. Lobaugh took the time to chat with me about my vision.
Excellent friendly staff. Clean, modern facility.
Dr. Lobaugh was very professional and thorough, answering all my questions politely (I like to ask a lot of questions). He has a calm and competent manner. Waiting time to be called to my appointment was around 5 minutes. Overall a good experience.
He's the most professional OD I've EVER seen. And I've been wearing cunts GD for 20 years now. Not only is he thorough and completely accurate, he's friendly and kind.
Wonderful , great staff also
Very polite and personable. Highly organized. Wonderful practice.
Both the doctor and the assistant who ran some preliminary tests were excellent.
Dr. Lobaugh's office will not return any of my calls or emails. Though I presented both my primary and secondary vision insurance, his office staff did not run both. When I noticed and contacted them in a timely manner, I was given the run around about the proper administrator not being in the office, that I would be called back, and this happened several times. I have called and left messages, I have called and spoken to someone at the desk who informed me I would be called back, and I have sent follow up emails to the technician who initially reached out to me. Very unimpressed by the accounting caliber here.
I really enjoyed Dr. Lobaugh. It was a great eye exam, and the staff was awesome. I didn't feel pressure to buy glasses or contacts right on the spot, which I appreciate.
I've been seeing Dr. Lobaugh for a couple years and have always liked his manner and professionalism..would recommend him to anyone!
He was nice and helpful
Very good experience. The only issue was that he did not see me from the beginning, tests were permormed by another doctor and then he came to validate the prescription. Other than that very satisfied. Staff very nice as well.
Dr. Lobaugh was very prompt, and professional. He has a calming demeanor, and while very thorough, he helped me feel at ease with the process. I would highly recommend him to any friends and family.
This appointment was great. The office staff were all extremely friendly and helpful as this was my first appointment. I waited around 20 minutes to see the doctor, but I arrived about 20 minutes early so I didn't mind the wait. They helped me find the best deal for contacts with my insurance plan, which was immensely helpful. Overall great experience!
Very kind! Small, clean office with new equipment. Dr. Lobaugh was very efficient and double checked the work that his technician did.
Very satisfied with his professional and personal excellence.
Dr. Lobaugh was great. Saw him immediately, and we got through everything efficiently. I'm going to keep going to him.
The automated self-sign-in system takes longer than an employee checking in a patient. Thus, this caused my appointment to run behind schedule. The doctor performed most of the same tests again that the tech performed. This caused my appoint to run much longer than anticipated.
great doctor and office personnel
Dr. Lobaugh was fantastic. He was thorough, explained each test and its purpose and when he reiterated a diagnosis I received years ago he explained the steps we need to take to monitor it. I was also super excited to order glasses too. Great selection in the office and I will be back for my follow up visits with Dr. Labough for sure!
The type of Medical professional everyone would like to have.
Very thoughtful, walked through everything he was doing, answered questions with attention and honesty.
Optometrists who recommended & sold the specific frames were also very helpful. Pricing was a little high, but worth it for the service, and the quality.
I was greeted as soon as I walked through the door and I was walked through the kiosk check-in process. My appointment began before my actual start time and both the doctor and assistant were professional and courteous. I already knew what frames I wanted so that part of the process was quick and easy.
Very detailed exam. I was not prepared for my exam and they went out of their way to get my insurance information, otherwise, I would have had to pay out of pocket. I have known Dr. Lobough for over 10 years and could not beThe new office is very nice and centrally located.
Dr. Lobaugh and his staff are courteous and provide extremely thorough vision examinations. I would highly recommend their service.
The visit was really quick and easy and the doctor and his staff were super friendly and professional.
Dr. Lobaugh's office was great. Everyone was very friendly, and Dr. Lobaugh was excellent. He did an awesome job of communicating through the appointment. I highly recommend.
I wanted to continue with Dr. Lobaugh but he no longer takes my insurance :=(
Dr. Lobaugh is fine, however, his billing department is a disaster. They don't return phone calls and they continue billing the wrong insurance despite my repeated attempts to correct the problem. Save yourself the hassle and go elsewhere.
Dr Lobaugh is thorough and professional and also very pleasant.
Dr. Lobaugh was very kind in explaining things. It was an efficient visit, but I didn't feel rushed. He also didn't pressure me into getting the additional eye picture which I appreciated. Overall, very happy.
My visit was okay. He was very forceful to get me into a kind of contacts I didn't want to wear. After three visits, he finally prescribed me what I had asked for initially. Getting trials from his office was a headache because the administrative staff is incredible disorganized.
I would definitely recommend this office! Everyone there is so incredibly nice and helpful.
Great!! My only wish is that they had a larger selection of frames to choose from. Other than that, I had a great visit!!
I followed Dr. Lobaugh to his new practice and would highly recommend him. His new practice is state-of-the-art and the staff are very friendly and helpful.
It was great meeting him! He was super nice and the appointment was really easy - everyone in the office was also extremely helpful.
Dr. Lobaugh and his staff were great. I had the earliest appointment and arrived slightly earlier as usual and the front desk clerk was just opening up. She greeted me warmly and assisted me through checking in. After a few minutes I was called back and underwent a full exam. Dr. Lobaugh took the time to understand my concerns and my specific situation. He went over all of my options, choices, and I didn't feel pressured to make any snap decisions. I would highly recommend Dr. Lobaugh and his team!
The practice was very easy to work with - online appointments, computer-based check-in (no paperwork - they scan your insurance card!), and they even let me come back the next day to pay my co-pay and order my lenses because I had forgotten my FSA card! The technician and doctor were professional and nice.
The office itself is beautiful and has a very modern check-in system that made my visit fast and painless. Everyone in the office was helpful and I left very happy. I would recommend Dr. Lobaugh to anyone in need of eye care.
Dr. Lobaugh has been my optometrist for several years. He is very pleasant, very professional, and very thorough.
Had a lot of trouble with their billing department.
Front office staff did not pull my record as a repeat patient, bungled by insurance details, and did not understand the purpose of the appointment (contacts follow-up vs. comprehensive eye exam) despite multiple conversations. Dr. Lobaugh and his colleague Jessica were however professional and thoughtful.
Dr. Lobaugh is simply the best eye doctor. So happy to have found him.
The visit was fine overall. The staff was courteous and knowledgeable, Dr. Lobaugh is very good, and I did not have to wait long to be seen. The only downside was that I made the appointment online and did not have a chance to ask questions, such as how long it would be. It ran much longer than I anticipated and I wound up cancelling an appointment with another provider because I'd be very late. It would be helpful to include the approximate time needed for the full examination on the Web site.
Quick,easy,with a nice process to get me through from examination to glasses. Good stuff.
Dr. Lobaugh was very patient, thorough, and expedited check-in at a kiosk provides slightly faster service. While the doc didn't have issues, I can say I did experience a longer wait when actually trying to buy frames, and the follow up on that process by other staff has been less than desirable.
Doctor Lobaugh seemed to be competent and reliable, attentive and caring. It was my first appointment. Excellent!
The office and visit was very professional and thorough. The staff was excellent and I felt like Stephen Lobaugh gave me the time and attention I needed. Things were a little pricey, but that seems pretty normal anywhere in DC. Would recommend.
Dr. Lobaugh is great - I used to see him at his old location, and definitely think making the extra effort to his new location is worth it.
Mr. Lobaugh was friendly, thorough, and informative. I really appreciated his explanations and the time he took to make sure I understood. Thank you, Mr. Lobaugh
Very impressed with this office! Friendly staff and assistants, new equipment and Dr. Lobaugh was very thorough and made some great suggestions. One of the opticians, Darius, also stayed late to make sure I got my glasses order in and he was so cheerful and nice about it. I was nervous about finding a new doctor's office but highly recommend this one! Good frame selection, too.
The office staff is very friendly and professional. And, Dr. Lobaugh is not bad on the eyes...no pun intended. LOL
Dr. Lobaugh is always very professional and always make sure I am comfortable! I've been going to him for years and will continue.
Everyone in the office was friendly and helpful. I felt like each employee cared about my experience and went out of their way to make it pleasant!
My visit was great. Check in was easy, the technician saw me right away, and once she was finished, Dr. Lobaugh came in to finish up the exam. Everyone in the office was extremely friendly and the Opticians helped me narrow down several choices of frames in a non-pushy way. All in all, a great experience.
Excellent Doctor; gave thorough eye exam with good advice for lens care
He was very thorough and understanding about my eye concerns. He listened and then explained my options, I did not feel rushed. I plan to use him as my primary optometrist.
I've been going to Dr. Lobaugh for at least 3 years and he has been great and very professional!
He was extremely thorough with my eye exam and also with my concerns. I was extremely pleased with his knowledge, patience in answering my questions, etc. I would highly recommend him and his office staff was also very pleasant to work with.
Dr. Lobaugh and his staff were very friendly and made my yearly eye exam very comfortable. Everything in my appointment was explained to me and I left feeling very happy. They have a wonderful office and I will definitely be returning!
Same day appointment and no pressure to buy contact or eye glasses at the office.
Thorough but efficient! Very nice staff and doctor.
Dr Lobaugh is kind and professional. He is very helpful and thorough.
Nice office, friendly staff, timely service, and Dr. Lobaugh was excellent, as always.
Saw Dr. Lobaugh to get my contact lens prescription renewed. I feel like the exam took a bit longer than it has at other places. The equipment in this office is quite fancy.
Fast and knowledgeable. Will go back for annual exams.
Dr. Lobaugh was extremely thorough and professional, all while being polite and gentle. He diagnosed a problem to my eye that many doctors have missed and I've now been referred to a retinal specialist. Dr. Lobaugh is simply the best and I will return.
I booked an appointment with Dr. Lobaugh when my previous eye doctor moved away and I was having some issues with my contacts. I had a very short wait time (I did book an early appointment right after the office opened) and Dr. Lobaugh was friendly and good at explaining things in an easy-to-understand way. His staff was also very helpful and nice. I recommend Dr. Lobaugh and will definitely be returning for future eye appointments!
Made a same day appt for routine eyeglass exam & Rx., Nice office, short wait. Dr was friendly, thorough, answered all my questions, and there were no difficulties with staff re: insurance or upselling. My issues/appt weren't very complicated, but still appreciated the ease of everything.
Very professional and congenial. I also liked that the office did not try to push me into buying a pair of their glasses. My perscription has changed, but only slightly and I felt no pressure. The doctor was lovely and competent, as was the staff. Everyone was very helpful.
Dr. Lobaugh is very thorough, and took considerable time to talk about a condition that he discovered during my exam. He gives good instructions, answers questions clearly, and you never feel rushed. In addition, his technician is excellent with a very good sense of humor.
Dr. Lobaugh was very friendly and informative about the best ways to improve my vision. Great visit!
Very thorough and highly efficient...also very good at putting patients at ease and explaining options. Would definitely go back to Dr. Lobaugh for future eye-related issues and questions.
It has been a great choice. Dr Lobaugh is very good.
He was very friendly, thorough, and explained exactly what he was doing while doing it….very reassuring.
excellent. staff and doctor were all professional, helpful, and speedy.
Dr. Lobaugh was fantastic and explained everything to me so that I could understand. He double checked my numbers and I really felt like I had his attention. Highly recommend.
Dr. Lobaugh is fantastic. After nearly 20 years of wearing contacts, he may be the first doctor I've seen who really did a thorough check-up of my overall eye health, rather than just doing a perfunctory exam and a basic update of my prescription. He's great at explaining exactly what's going on, whether it's a formal diagnosis or just your eyes' individual quirks. Big bonus points for actually going over patient charts before the appointment so he's up to speed on when he's last seen you and for what reason.
It was great.
so professional and friendly
The doc and the assistants are cordial and professional. Make sure that you get your pupillary distance included in your prescription so that you can shop around for glasses. They don't have a hot selection.