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Dr. Susan Cheng, OD

Optometrist

Professional statement

Dr. Susan Cheng is an optometrist who treats patients in Boston, Massachusetts and its neighboring communities. For her education, Dr. Cheng attended the University of California at Berkeley; she received her doctorate degree from New England College of Optometry in Boston. She is trained in Infection Control and obtained certification for Vistakon Contact Lens. Her professional experience includes providing comprehensive ocular health exams and contact lens fittings, including multifocal soft contact lenses and rigid permeable lenses. She also works with and dispenses high-end frames and products in an award-winning optical facility. Dr. Cheng works well in a fast-paced setting. She believes in treating every patient with respect and professionalism and puts great care into her work.

In-network insurances

  • ACE
  • Aetna
  • Amida Care

Specialties

  • Optometrist

Practice names

Education and training

  • New England College of Optometry, Doctor of Optometry
  • University of California, Berkeley (Bachelor's)

Zocdoc awards

Rapid registration
See you again
Speedy response

Languages spoken

  • English

Provider's gender

Female

NPI number

1629358346

Office locations

Pro Optical

175 Cambridge St

Boston, MA 02114

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Smooth and quick appointment. Was very accommodating with my late arrival due to traffic.
Less than 1 month ago
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Very professional and easy to understand. Great explanation of each proceedure.
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This was my first visit with Dr. Cheng as my previous physician has left the practice. She was prompt, very thorough with the exam and her explanations. It was very nice meeting her.
Less than 6 months ago
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Dr. Cheng was lovely! She answered all my questions and was very thorough. Her eye exam felt unrushed and comprehensive- I feel that my eye care is in great hands!
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Friendly, knowledgeable, responsive!!!
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She was great! I was in and out pretty quickly for my annual eye exam.
Less than 6 months ago
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she is a good doctor , helpful and humble
Less than 6 months ago
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Professional, thorough! Good vibe in Pro Optical! Everyone is friendly! Clean facility!
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She speaks beautiful English.
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Great, very pleasant visit!
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Dr. Cheng was great! Very thoughtful and I look forward to my check-up!
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Fast, efficient and painless. Very professional.
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Today was my first time seeing Dr. Cheng as my former Optometrists retired (lucky duck), she was wonderful as was everyone in the practice. There was no wait time, everyone was pleasant and took there time with me to answer anyand all questions I had. I would highly recommend Dr. Cheng.
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professional and friendly.
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She was great, the appointment was on time, the office was clean and Dr. Cheng was thorough. I had a lot of questions so she gave me multiple options, everything was clear and made sense.
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Great appointment, quick, efficient, and thorough.
Less than 1 year ago
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One of the best eye exam appointments ever
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She was very kind, answered questions I had. Quick appointment, Ann (the person who first took me back) was also very kind, helped me figure out the best options for me.
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She is wonderful. Listens well, explains perfectly, delightful to have as a provider.
More than 1 year ago
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It was a wonderfully efficient, quick check up with reassuring checks on all of the vital (potential) issues with my eyes. Happy to come back for a check up.
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Extremely professional and personable. Excellent staff too. She dilated my eyes with some less intense chemical than I normally get, which I was extremely grateful for. Highly recommend.
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Very pleasant, did not try to push any products or services. Quick exam and good atmosphere.
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Dr. Cheng was great! She answered all my questions in detail, provided clear instructions and expectations for eye treatment.
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She was great, professional, thorough and friendly. Could not recommend her more highly!
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She showed me my retina, which no other doctor had ever done. She explained what we were looking at, and things that she looks for. It was pretty cool!
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It was great!
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After everything you have done to me, the next step is to receive the report. When it done, would you please forward it to me? Thank Léonce
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She was very quick and friendly!
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Efficient and professional, up front about costs, put me at ease.
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Such a kind and knowledgeable professional!
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I got there early and was still seen rift away. Dr Cheng is very very nice
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It was very helpful.
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Dr. Cheng was very attentive and kind. She addressed all my needs in a professional and courteous manner.
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Very young & vibrant She kept me engaged the entire time , I'll definitely be going back from now on.
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She was very informative and comforting. I've never been prescribed glasses before.
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I am a commercial pilot and I have had the pleasure of seeing Dr. Cheng for a number of years, she keeps track of my eye health and the prescriptions are always perfect, when I pickup my new glasses.
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she was very nice
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Susan is a very nice person and a great doctor. She made my eye exam very enjoyable and stress-free :) She navigated me through the benefits of my insurance and was very attentive to my needs. I highly recommend her!
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I have seen Dr. Cheng for the last 2-3 years for my check ups. It has always been a great experience. She is a total professional. Very pleasant.
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no wait. bedside manner is a bit cold but she is straightforward and answered all of my questions. could be more personable/ friendly. exam was quick but thorough. machinery is all very new and advanced.
More than 1 year ago
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Very professional, prompt service.
More than 1 year ago
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quick and competent
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Dr. Cheng was very personable and professional. All my questions were answered, and the appointment was quick yet thorough.
More than 1 year ago
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Dr. Cheng was both friendly and professional, and I was very happy with how the exam went.
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She is really professional and a great doctor!
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Dr. Cheng was very friendly, knowledgable and attentive. I would definitely return to see her again!
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The visit was great! The glasses in the office are very nice, but expensive.
More than 1 year ago
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She is very patient and and explains everything clearly. Great visit and doctor!
More than 1 year ago
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She was very nice, patient, and knowledgeable.
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My appointment with Dr. Cheng was great. She was helpful , thorough, on time and very pleasant. I was able to book the appointment on line and the whole was positive and easy.
Source: Zocdoc
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