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Qualifications and Experience
Awards and Publications
Dr. Zhu received his Dr. of Optometry degree from the New England College of Optometry. Before that, he was an Instructor at the Massachusetts General Hospital and Harvard Medical School. Dr. Zhu also holds an PhD degree in Physiology from the University of Wisconsin Medical School at Madison. Dr. Zhu graduated from Peking University in China before he came to the United States.
Dr. Zhu's top areas of expertise are in pediatric optometry and Contact lenses. He received his pediatric optometry training in the Department of Pediatric Ophthalmology at the New England Medical Center and also New England Eye Institute at Perkins School for The Blind. His Contact lenses training was completed in the New England Eye Institute. Dr. Zhu has been working as an independent Doctor of Optometry in National Vision Inc. before he started his own private practice in Newton and Marlborough.
Dr. Zhu has enjoyed becoming a part of the community of Newton and Marlborough and looks forward to continuing to serve the residents in these two towns and their neibourghood areas.
Verified Patient Reviews
Dr. Zhu explained my insurance plan very clearly to me and was very thorough yet efficient in the process of getting my prescription. Overall great experience, but I do wish they had more cute frame options at the clinic.
Dr. Zhu gave me a thorough and expert eye exam, and explained the results very helpfully.
It was great!
He was nice and very informative, very helpful and easy understand.
Although Dr.Zhu wa s late, he was still very apologetic and the appointment was thorough and quick.
Great! Very sweet and efficient Doctor
I was seen within 5 minutes after checking in. Dr. Zhu has a nice sense of humor and was professional during this visit. He answered questions and concern I had about my vision. Highly recommend.
On the day of my exam everything was fine. I was seen within 15-30 minutes of arriving and the time of my appointment. The Dr. was efficient and polite. After the exam is an entirely different story though. I ordered new glasses through a website recommended by my insurance provider and it has proved almost impossible to get my prescription sent to them. After multiple attempts from the company, I have almost completely lost hope. Fine enough if you plan on having all services completed here. If anything else, look elsewhere for your eye doctor.
they were very welcoming and had to bring my son with me and they were very accommodating you cant find many doc. like that these days he is a GREAT doc. and person
He needs to clean his office because there was dust all over the equipmennts. Also there was a moldy smell in the office.
This was my 2nd time seeing this doctor at this office. Again it was a great experience.
Very helpful. He was on time and very efficient...answered all of my concerns and has a great sense of humor
Clear..concise..straightforward type of provider.
I was in and out quickly and had an extremely pleasant visit!
i needed a new glasses prescription. it was awesome visit. straight to the point. no bs. loved it.
I know it requires patience when dealing with kids, and I was pretty satisfied overall.
This negative experience is partly Zocdoc's fault : This was not a routine check up, I specifically marked 'floaters' in the form, which is a medical visit; not a check up. Not only is the doctor not a specialist in this area but the appointment needed a PRIOR referral from my primary care doctor. One should not be able to book an appointment BEFORE a referral actually takes place; the system should not allow the appointment to happen. Also, if the doctor is not a specialist in an area , why is he listed as someone who could evaluate the matter? Due to all of the above, the doctor could not evaluate me and it was a waste of time for all parties involved.
Quick, courteous, and professional. Listened to my concerns and answerd all my questions. Not the most comfortable office but worked perfectly for a weekday visit during a work real!
The doctor was most kind, patient and generous with his time and answering all of my questions. I truly valued my experience and look forward to my next appointment.
Answered all my questions!
Dr ran late but called me to apologize. There was an accident while the dr was getting to work which is understandable.
Very professional and educated. Quick visit. Will remain my optometrist.
Very professional high reccommended
very good nice and personal. very helpful. Did not have to wait at all.
First visit to his office. was impressed with receptionist very professional. The Doctor was everything his web sight projected. I have twice referred others to his office today. Will absolutely continue to use him for any future eyecare. regards mark f.
The wait is normal. The tests we did seems pretty simple, not comprehensive or detailed at all. I went there for an annual eye check. Not sure if the annual check only includes Slit Lamp Exam, The Glaucoma Test, Visual Acuity Tests, and Refraction by default at this facility. I did similar annual check somewhere else and it had much more tests.
My eye appointment with Dr. Zhu was great. I was seen right at the time of my appointment and he was extremely professional. Overall, seeing him was a wonderful experience and I would recommend him to everyone.
Dr. Zhu is very friendly and patient to my kid. Definite a recommended eye doctor to friends and family.!
Dr.Zhu was very professional. He saw me right away, and i felt my optical healtg was looked after.
He was great. I have no words. He seems to be quick on his job I like that!
The office was quite creepy and smelled strange.
Eye Exam, was shorter than 15 min. all questions were not fully answered. I had to call the Dr. later for further follow and was told Glasses would help. But I don't need them?
He was amazing, easy to understand, and not pressed when I was a little late showing up. His process was quick and smooth and he got me the best eye care his office has. Thank you so much Dr. Zhu
I kept asking the doctor question about a sensation I had in my eye, and he basically ignored me and provided no answer.
Great dr. With a great personality help me and my girlfriend off today in less then an hour.
Dr. Zhu is nice, patient and concerned. I'll recommend him to friends.
Very easy to work with , provides great advice - my prescription has slightly worsened but he agreed that if I was comfortable with my vision currently, no need to change the prescription at all and that saved me the trouble of paying for the prescription fee and having to reorder lenses when I really didn't need them. A good overall.
Dr. Zhu was very nice and knew what he was doing. My negative experience is related to how the practice is run. Apparently Dr. Zhu splits his time between two offices on opposite sides of town, and is only at the Newton location a couple of days per week at specific hours. I ordered trial lenses, and after calling a week later, was told they were not there yet. I called multiple times the following week but the number on the website and prescription was disconnected. So, after no contact for that week, I gave up and went to another eye doctor due to needing new glasses and contact. Very disappointed, especially since I paid out of pocket.
Was a great experience very professional , was seen to right away
I lost my time for nothing, I feel very unsatisfy
Medically speaking, everything was great. Personally, I thought the place needed updating and that the selection of frames were extremely outdated. There were posters for PRADA eyewear, however the must "luxurious" brand there was Nautica!!
Due to random walk-ins, I had to wait 15 minutes past the time of my appointment to be seen, and I was the first appointment of the day. Doctor is very polite and professional but I couldn't help but feel a bit rushed. At the time of my exam there were several people behind me waiting to see the doctor. The office itself has a very disorganized feel to it. The receptionist doesn't seem like she has a clue how to do her job, and continuously asks the doctor to help her. I witnessed 3 people come in to pick up glasses or contacts and in each case she wasn't able to assist them on her own. There also is an insufficient number of chairs i the waiting room. I had to stand and wait to be called back in after the doctor dilated my eyes.
Very pleasant experience overall. He was patient and unassuming.
I like going to Dr. Zhu because he does a thorough job and always explains exactly how much things will cost beforehand.
A pleasant experience and great profesionalismo
Very nice and helpful. Serve patients in a very caring manner. It was refreshing to be treated by a doctor who actually acted like one.
Dr. Zhu was fantastic - I was in and out in 15 with an eye exam and a prescription to treat my eye allergies!
Dr. Zhu was professional and easy to talk to. His staff was courteous and efficient. I didn't have to wait and felt like I a received complete exam.
Good, timely, efficient
Really great! I'm not sure if he's the most specialized or knowledgable, but he was very helpful and professional for a standard eye visit.
Dr. Xinsheng Zhu was very professional, timely and courteous . He answered all my questions to my satisfaction. I appreciate the fact that he was not trying to push for me to make any unnecessary purchases.
Very professional felt very welcomed and explained everything in detail.
Fantastic! Dr. Zhu really knows his stuff! The prescription glasses are not too shabby. And after the visit, I found that my glasses will be ready in 2 or 3 weeks. What amazes me, though, is that I don't pay anything because I got MassHealth! I was shocked to find that out. As for the appointment, it was quick and effective. As soon as I walked to the office, Dr. Zhu was already ready for the eye exam! We got the exam done right away, and he was superb! I would definitely recommend anybody who needs glasses. Very well done. Period.
Great bedside manner. Very thorough, polite and professional.
I religiously booked my appointment through zocdoc.com, only to find out that I had to wait till walk-ins were first taken care of by the doctor. My spot was taken because the walk-ins "needed only a few minutes." I am not impressed at all by the poor office management and the messy environment.
Professional and efficient
It was the first visit for my son. We both felt very comfortable and welcomed at the visit.
My offspring and I had appointments, back to back. Doctor Zhu and his receptionist are unpretentious, knowlegeable, and just really nice. There was no wait and they took the time to help us with all of our requests and concerns. I highly recommend and we will go back!
Very Professional. To the point. He explained me everything in detail. I was in and out within 30 minutes . Would highly recommend.
I thought they were very friendly and fast and would go back again!
Dr. Xinsheng Zhu was extremely efficient, respectful, and answered all of my questions about my vision in great detail. I was impressed by his attentiveness and overall cheerful demeanor, despite such a busy office. In addition, both of his assistants working in the office were friendly and knowledgeable. As a new patient, registering and understanding insurance/billing issues was easy! I will definitely return, and look forward to recommending such a professional to friends and family!
I will take my other kids to see him, he was excellent.
Dr. Zhu is very knowledgeable and he is thorough and efficient in his exam. The front desk staff were friendly and helpful. The Newton location is easy to get to with lots of street parking. The office is not glamorous, but it's a good place to get a good eye exam and glasses easily and efficiently. I recommend it.
Dr. Zhu was able to see me right away even though I had to re-schedule it at the last minute. Everything was great and smooth.
Dr. Zhu is a great optometrist and did a great job! It was a relief to find someone so competent and nice. Now seeing better than ever!
Very quick to get in! Very caring and wanted all of the info! Will be back!
It's really good
Very good visit for a simple contact prescription eye exam. Convenient and I was able to get an appt with ~24 hours notice. Took the time to look through my insurance and found some discounts I hadn't known about.
very efficient, warm, kind
The process of the visiting is fast and smooth. The doctor is very patient doing the examination on my eys and explain to me a lot about my situations. Recommended!
I feel that in my short visit, all of my vision needs were addressed. More options were given to me than I thought were possible.
Found Dr. Based on previous reviews on ZocDoc. Needed appt same day. Was in and out in 20 minutes. He is clearly a pro who cared about getting me the right prescription. Wouldn't hesitate to recommend. Wasn't pushy at all about frames.
Dr. Zhu was very sweet but communication was a bit of a struggle. There was also an issue with my contacts and I ended up having to go to the Newton location twice to pick them up (online hours and actual hours are different). Dr Zhu is a capable Eye Doctor but I will likely find another optometrist next time I need to have my prescription checked.
Dr. Zhu is very helpful and knowledgeable. Very good experience!
Dr Zhu is excellent and very patient. I had to learn how to put in and take out contacts and he was very patient with me and is even allowing me to come back to his office and practice.
He is extremely kind, caring, comforting. I highly recommend him!
I would NEVER EVER go back to this place!!!! Their receptionist couldn't even figure out how to correctly bill my insurance and kept trying to overcharge me!! And then even after I was under the impression that 45 minutes later, we finally got it all figured out, she put in the incorrect PATIENT, INSURANCE INFORMATION AND BILLED MY INSURANCE FOR A LARGE AMOUNT MORE THAN SHE WAS SUPPOSED TO!! This place was absolutely unprofessional and I couldn't be more upset with my service here.
The doctor and front desk were AMAZING. The location..... very inconvient! Middle of Chinatown. No street parking; only garage. Garage parking was $12 for ONE hour!!!!
Excellent visit! On time, courteous and accurate.
Very nice, friendly office.
Got the job done. No hassles.
It's very hard for me to understand his accent when he's talking. He's quick to get you out the door. He doesn't seem to have a lot of time or be too thorough. The glasses I got I didn't like because the new prescription seemed to strong- they are covered by Mass Health- but I'm not wearing them. So the whole thing was kind of useless. The contact lenses I got he only had in certain prescriptions so it had to be either too strong or not strong enough. I would not recommend him.
He was super friendly and professional !!!!!
Amazing, I was in a really tight situation. I was given an incorrect prescription from a previous doctor. He corrected it and provided me with the correct contact lenses with no hassle.
I had a great experience. In and out within 30 minutes, which is very important for a busy professional like me. He takes my insurance and my glasses will be ready soon!
Dr. Zhu was great! I only had to wait for him to see me because I was running late. Otherwise, he was very speedy and very professional.
Dr Zhu corrected my perscription that was too high making it difficult to read.
easy and quick!
Dr Zhu was knowledgeable and patient. He answer all my questions with clear explanations.
I was very impressed ,on my first visit with little or no wait time. He was very thorough and answered my queries. I highly recommend him and he has a repeat client in me.
Nice, professional, explained things clearly and speedy service-- highly recommended!
He was very patient and thorough.
Very knowledgeable would go again
Very knowledgeable and thorough.
Very friendly and knowledgeable, highly recommended
Very friendly. Great explainations. Office space is a little cluttered...but his service was excellent. We wouod go again
Dr Zhu was courteous, professional, efficient, and knowledgeable. The office is small, but with a good frame selection. I plan to go to him again in the future.
I felt a bit rushed during the visit and doctor was distracted the entire time with receptionist
Nice experience. Very friendly and helpful!
My visit was great as Dr. Zhu takes his time and explains things. I have a cornea issue and my visit isn't so simple so I appreciate that he makes sure I understand everything and answers my questions. My only critic is that patients scheduled after me complain that he's taking too long. Maybe they need to allot more time for patient appointments based on how complicated it is.
Dr. Zhu was understanding, efficient, and professional. I would recommend him.
Very understanding about not being able to use my insurance at the time of appointment. Very quick, thorough, and competent in my opinion!
The glasses I got from Dr. Zhu's office is the best fit for me in years. I can see comfortably without readjusting my eyes to the glasses.
He was wonderful and after 8 years my son was properly diagnosed we are forever grateful to Dr. Zhu
Cool OD in Boston.
It was very pleasant.
The best for real !!!!!! Thank you Doctor, he truly understand my problem.
good, polite and helpful!
Wonderful Doctor. Highly recommended.
Very professional and to the point wasn't there more than 20 minutes after i got into his office and he does Saturday appointment for those who work for aliving
He's decent, and friendly enough. not enough of a sense of him to say more.
Very friendly and gave me a great deal on glasses!
He was very professional I definitely will be going back to him for my next visit. Front desk secretary was also very nice. Overall very happy with his services.
a positive experience.
Great visit- would highly recommend Dr. Zhu!
very satisfied @ my appointment today picked out glasses and will be getting them soon dr is very friendly
Was very nice and respectful. Tried to make everything comfortable for me, and it was.
Fast and efficient. Even allowed me to try out a pair of disposable contacts while trying on glasses. Don't expect name brand selection of eyeglasses, but affordable, reasonable ones.
it was great! He will be my new Dr.
He is nice with good manner. I like my eyeglasses.
This feedback comes late as I would like to see how my glasses work before say anything about the doctor. The glasses he made for me is very good and really help my daily activities. And he is nice and professionally well knowledgeable about his work.
Dr. Zhu is of high competence for his work and yet very polity with nice bedside manners. We at first had some misunderstanding regarding to the lens type which cause a little conflict. When he realized such, he immediately take responsibility on his side and solve the issue efficiently. He had to do the eyeglasses order for both my husband and I, but we eventually both got our eyeglasses to our best satisfaction. We appreciate his work and his attitude towards work and patients greatly.
Everything was smooth and efficient. I loved how easy it was to make an appointment, and how nice Dr. Zhu is! He had a great understanding about what my insurance did and did not cover, and was able to help me make a good decision for my eyes and my wallet!
I had a piece of ceiling material in my eyelid sitting there for three days (yes, i was hoping the discomfort will go away :) ) Dr. Zhu removed it right away, without causing any discomfort. What a relief!
Dr. Zhu was so nice! I came forty minutes late, and he still examined me. Contacts arrived immediately. I would recommend to anyone. So caring and efficient! Thank you!
I think his is a new practise, but he was very polite, quick, and efficient. Definitely going back!
Personable professional and attentive. The Dr. explained all of my options clearly and in a very short time I had an eye exam - and ordered my new glasses - and was on my way home. All in all this vista only took 1 hour from arrival to departure
Was a good visit, he answered all my questions thoroughly. Only problem was he had a constant cough, so that was detrimental to my overall enjoyment of the visit.
very helpful doctor and office staff. Family run clinic.
He was extremely friendly, and explained things very well.