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OB-GYNs and other providers in New York, NY | Common Ground Healthcare Cooperative - Empower Open Network - Bronze

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Out of Network
220 East 30th Street, New York, NY 10016
Within 0.5 mile
Out of Network
Out of Network
338 East 30th Street, New York, NY 10016
Within 0.5 mile
Out of Network
"The actual visit with Dr. Liu was great. Short, sweet, to the point. She really listened to what I was saying and responded with stories/examples from her life so you know she wasn't just "yes-ing" and "mmhm-ing" to get through the conversation. I like that she chatted with me through the exam, instead of me just sitting in silence awkwardly. My main issue came with one of the women at the front desk. I scheduled my appointment for 3:15 on a Friday, as I got off of work at 3 during the summer. I accidentally left a few minutes late after being held up. However, I was a new patient and would have to fill out a ton of forms, so I figured this didn't matter too much, I was very close. Of course, I had subway issues owing me to be later. However, I somehow had service and at 3:17 I received a call from the office asking if I was still coming. I said I'm sorry I was late but I'm on my way, I was underground. The woman seemed flustered and, then put me on hold to see what the wait time would be. She said it was a couple of hours, but I had nothing to do and figured it would be backed up so I said fine, but the woman said they would have to reschedule, which is practice for when patience are 15 minutes late - they cancel and reschedule. I did not see that rule anywhere when I made the appointment, but it's understandable. HOWEVER, I was not 15 minutes late yet, and if that's their practice then how are they 2 hours backed up? I got frustrated and told her I was on my way and I'd be there by 3:30, which I was, I got there at 3:29. When I got to the desk I told the lady there that some woman had called me before my 15 minute window, which seemed a little rude since they knew I was a new patient. The woman I spoke with was very pleasant and understanding, the other next to her was clearly the bundle of joy who called me and still seemed very rude and stand offish and really just obnoxious. They clearly let some people slip past the 15 minute mark by accident, and she tried to take it out on me. "
115 East 23rd Street, New York, NY 10010
Within 0.5 mile
Out of Network
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