Empire Blue Cross Blue Shield Optometrists Near You
Need to make an optometrist appointment this week? Use Zocdoc to find optometrists near you who take Empire Blue Cross Blue Shield insurance. It’s simple, secure and free.
*** Note my family had multiple appointment this the repeated review*** Pros : My family (5 appointments ) were treated very well. The tech's are knowledgeable, answering question about the equipment in great detail. My children were delightfully content picking out frame with staff that were patient and easy going did I mention patient when it came to helping everyone pick frames they would enjoy to put on. Dr Rohini provided stellar diagnosis of my eye needs. We are new to the area ( less than a year). This will be our family optometrist . Could be changed suggestion: No Gucci frames were available to try on at this location, thou from the display window and poster in the facilty it seemed like this brand would be available to choose from. Not a huge issue ( plenty of other frames to choose from) but could be more of an issue for others .. Overall rating 4.9 out of 5
Dr. Tavassoli was great, but I had a very frustrating experience with the front desk. They never checked their Zocdoc bookings and as a result gave away my time slot, which I had rightfully reserved via Zocdoc, to someone else. Rather than admit their technological fault, they tried to get me to wait in the office for "up to 4 hours and and probably at least 2 hours" for a chance to be seen. After explaining my situation to the receptionist repeatedly (who did not know what Zocdoc was and did not know how to even view or confirm Zocdoc bookings), and showing her my online confirmation, she finally agreed to squeeze me in. It's very frustrating that had I not been so firm with the front desk they would have made me wait 4 hours for an issue they were at fault for. The office should not be allowed to integrate with Zocdoc if they do not honor appointments made through this portal.
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